FaultScore

2002 Ford Expedition airbag problems

16 of the 415 complaints about the 2002 Ford Expedition are about the airbag system — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 41,000 miles.

F

16

Complaints

13

Crashes

1

Fires

14

Injuries

Exactly what failed

Frontal 10 62.5%
AIR Bags 5 31.3%
Side/Window 1 6.3%

Airbags across every Ford Expedition year

1997 27 9.0%
1998 20 6.7%
1999 19 6.4%
2000 35 11.7%
2001 19 6.4%
2002 16 5.4%
2003 59 19.7%
2004 49 16.4%
2005 10 3.3%
2006 16 5.4%
2017 11 3.7%
2019 18 6.0%

What owners said

Filed with NHTSA, in their own words.

at 4,000 miles Corinth, TX

AIR BAGS

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 1/21/16

NHTSA complaint #10794966 — an unverified report by a vehicle owner.

at 95,000 miles Waterbury, CT Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING AT APPROXIMATELY 3 MPH DURING SLIPPERY WEATHER CONDITIONS, HE WAS PULLING OUT OF A INTERSECTION AND WAS HIT BY ANOTHER VEHICLE DRIVING 55 MPH. THE CONTACT SUFFERED PERMANENT BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALLED AS A RESULT OF THE CRASH. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 95,000.

NHTSA complaint #10322310 — an unverified report by a vehicle owner.

at 120,000 miles Blue Earth, MN

AIR BAGS

AIRBAG LIGHT IS ON. MECHANIC DOES NOT KNOW WHY. I DID A GOOGLE SEARCH AND FOUND ALOT OF PEOPLE ARE HAVING THE SAME ISSUES.

NHTSA complaint #10275734 — an unverified report by a vehicle owner.

at 57,000 miles SAN Antonio, TX Crash 2 injured

AIR BAGS:FRONTAL

OTHER VEHICLE RAN A RED LIGHT AND I STRUCK HIS VEHICLE BROADSIDE WITH THE FRONT OF MY CAR. CAR IS TOTALED.

NHTSA complaint #10229035 — an unverified report by a vehicle owner.

at 31,000 miles North Lauderdale, FL Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED TO A HIGH RATE OF SPEED AND CRASHED INTO A WALL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS INJURED AND THE INSURANCE COMPANY RECOMMENDED THAT THE DEALER SERVICE THE VEHICLE. THE VEHICLE WAS AT THE DEALER FOR 32 DAYS WHILE THE REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 31000.

NHTSA complaint #10226720 — an unverified report by a vehicle owner.

at 41,000 miles Edison, NJ Crash 1 injured

AIR BAGS:FRONTAL

OPERATING THE VEHICLE AT 30 MPH ON HIGHWAY, ANOTHER VEHICLE PULLED INTO MY LANE FROM A SIDE STREET. MY VEHICLE "T-BONED" THE OTHER VEHICLE. MY VEHICLES AIR BAGS NEVER DEPLOYED.

NHTSA complaint #10178434 — an unverified report by a vehicle owner.

at 106,960 miles Little Rock, AR 1 injured

AIR BAGS:FRONTAL

TL*- THE CONTACT'S VEHICLE AIR BAG DEPLOYED WHEN SHE PUT HER CAR IN REVERSE. CONTACT IS UPSET THAT DEALER WONT HELP HER BECAUSE THE AIR BAG HAS A 50,000 MILE WARRANTY AND HER CAR IS AT 107,000 MILES. THE CONTACT RECEIVED INJURIES AS A RESULT OF THE AIR BAG DEPLOYING.

NHTSA complaint #10176500 — an unverified report by a vehicle owner.

at 29,300 miles Spring, TX Crash 3 injured 2 killed

AIR BAGS:FRONTAL

VEHICLE WITH 29,300 MILES. LIGHTLY DRIVEN, WELL MAINTAINED, INSPECTED, TIRES CHECKED & OIL CHANGED MARCH OF 2006. BORROWED MY MOM'S EXPEDITION. (BIG MISTAKE), LEAVING THE HOUSTON AREA HEADED FOR SAINT LOUIS WE GOT ABOUT 200+ MILES BEFORE THE TREAD CAME OFF. TOMBALL FORD, FORD COMPANY & CONTINENTAL / GENERAL GRABBER TIRES CHANGED OUR LIVES. HEADED IN BOUND IN THE RIGHT OR CENTER LANE A GRASSY STEEP MEDIAN SEPERATED THE SOUTH BOUND TRAFFIC. FELT A SMALL BUMP SO I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN & LIGHTLY BRAKED TO PULL OVER TO THE RIGHT, I DIDN'T HAVE A CHANCE TO HIT THE BRAKE WHEN THE RIGHT REAR PASSENGER TIRE TREAD CAME OFF, TRIED MAINTAINING A STRAIGHT DIRECTION TO SLOW THE VEHICLE DOWN, BUT BEING SO TOP HEAVY NO MATTER HOW HARD I TRIED IT SHOT TOWARD THE MEDIAN LEANING TO THE PASSENGER SIDE WHERE MY TEENAGE SON WAS. THANK GOD HE PARTIALLY LAID BACK HIS SEAT & SEAT BELT ON. WHEN IT ROLLED ON THE PASSENGER SIDE, FROM THIS POINT I AM TOLD (WE BOTH HIT OUR HEADS & WERE UNCONCIOUS) SUV SHOT OUT OF THE MEDIAN UPSIDE DOWN ONTO ANOTHER CAR WE CONTINED TO ROLL ACROSS THE S-BOUND LANES & CAME TO A STOP FACING EAST. AIRBAGS DIDN'T DELPLOY, ALL WINDOWS WERE BUSTED OUT(XCPT 2), DRIVER DOOR IS THE ONLY DOOR THAT OPENED. MY SON & I ARE THANKFUL, I RECEIVED STAPLES TO THE BACK OF MY HEAD, I HAVE TO HAVE AN MRI ON MY HEAD & NECK, SON HAS TO HAVE HIS SHOULDER & HIP CHECKED. DRIVERS SEAT BROKE LOOSE, ENTIRE DASH WAS DESTROYED. PEOPLE IN THE OTHER CAR WERE VISITING FROM ANOTHER COUNTRY (I'M FILLED WITH SORROW & A LOT OF COUNSELING AHEAD OF ME) THEIR FAMILIES ARE IN MY PRAYERS & THOUGHTS DAILY, TWO OF THE PEOPLE IN THE OTHER CAR PASSED AWAY UPON IMPACT. I DIDN'T KNOW ANOTHER CAR WAS INVOLVED. AN ER LADY WAS TALKING ABOUT THE WRECK, MENTIONED 2 PEOPLE DIED. I WAS THINKNG NO WE DIDN'T WE ARE RIGHT HERE. I GOT THE MEDIC THERE TO GIVE ME THE DETAILS. ALL DUE TO A FAULTY TIRE THAT HAD PROBLEMS 00 & 01 MODEL OWNERS WERE NOTIFIED BUT NOT 02 OWNERS. P275/GRABBERS.

NHTSA complaint #10160946 — an unverified report by a vehicle owner.

Placerville, CA Crash 3 injured

AIR BAGS:FRONTAL

AFTER HITTING BLACK ICE, THE VEHICLE SLID TO THE LEFT ACROSS THE ROAD, HIT A TREE HEAD ON AND THE FRONT AIR BAGS DID NOT DEPLOY. *TC (THE CONSUMER NO LONGER OWNS THE VEHICLE)

NHTSA complaint #10108947 — an unverified report by a vehicle owner.

Coronado, CA Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING 35 MPH ANOTHER VEHICLE RAN A TRAFFIC LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES.

NHTSA complaint #10081637 — an unverified report by a vehicle owner.

at 36,000 miles Kingsport, TN Crash 1 injured

AIR BAGS:SIDE/WINDOW

CONSUMER WAS INVOLVED IN A COLLISION. THE VEHICLE WAS HIT ON THE RIGHT FRONT SIDE, AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER WAS SERIOUSLY INJURED.

NHTSA complaint #10079829 — an unverified report by a vehicle owner.

Magnolia, TX Crash Fire 1 injured

AIR BAGS:FRONTAL

I REAR ENDED A TRUCK AT ABOUT 35-40 MPH AND NEITHER AIR BAG DEPLOYED. MY VEHICLE IS AT PLANET FORD HERE IN TEXAS AND THEY TOLD ME LAST WEEK THEY WAS GOING TO INVESTIGATE WHY THEY DID NOT DEPLOY. TODAY THEY TOLD ME THAT IT HAS TO BE A DIRECT HIT AND WITH $9,000.00 AND THE WHOLE FRONT FOLDING ON IMPACT I CONSIDER THAT A DIRECT HIT. THEY TOTALED THE VEHICLE I HIT.

NHTSA complaint #10047276 — an unverified report by a vehicle owner.

Kearney, MO Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING 55MPH ANOTHER CAR HIT CONSUMER'S VEHICLE IN THE RIGHT FRONTT AND AIR BAGS DID NOT DEPLOY, CAUSING INJURIES.

NHTSA complaint #8018448 — an unverified report by a vehicle owner.

Montebello, CA Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 40MPH, THE CONSUMER HAD EXPERIENCED A HEAD-ON COLLISION WITH ANOTHER VEHICLE, IN WHICH THE AIRBAGS DID NOT DEPLOY. *AK ESTIMATED PROPERTY DAMAGE WAS 20000 DOLLARS. THE ACCIDENT CAUSED THE FRONT-END TO COLLAPSE ALL THE WAY TO THE ENGINE BLOCK. *SCC

NHTSA complaint #8010257 — an unverified report by a vehicle owner.

SAN Springs, OK Crash 1 injured

AIR BAGS

WHILE DRIVING 30-40 MPH IN RAINY WEATHER CONSUMER APPLIED BRAKES AND THEY LOCKED UP, RESULTING IN A REAR END COLLISION, CONSUMER SUFFERED BRUISES. AIR BAGS NEVER DEPLOYED. *JG

NHTSA complaint #8003327 — an unverified report by a vehicle owner.

SAN Springs, OK Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING VEHICLE AT 30-40 MPH,HAD REARENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S AIRBAG DID NOT DEPLOY. CONSUMER SUFFERED BRUISES.

NHTSA complaint #8003331 — an unverified report by a vehicle owner.

Other 2002 Ford Expedition problems

← Full 2002 Ford Expedition report