FaultScore

1998 Ford Explorer door lock problems

69 of the 2,374 complaints about the 1998 Ford Explorer are about the doors, latches and locks — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 98,000 miles.

A

69

Complaints

0

Crashes

0

Fires

2

Injuries

Exactly what failed

Latch 34 49.3%
Latch 18 26.1%
Latches/Locks/Linkages 13 18.8%
Lock 4 5.8%

Doors, Latches & Locks across every Ford Explorer year

1991 12 3.2%
1993 14 3.7%
1994 23 6.1%
1995 11 2.9%
1996 35 9.3%
1997 33 8.8%
1998 69 18.4%
1999 33 8.8%
2000 30 8.0%
2002 50 13.3%
2003 17 4.5%
2004 23 6.1%
2005 10 2.7%
2013 16 4.3%

What owners said

Filed with NHTSA, in their own words.

at 220,000 miles Mcminnville, OR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE DOOR DID NOT OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT STATED THAT THE PASSENGER HAD TO CLIMB OVER AND GO OUT OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 7/1/15

NHTSA complaint #10715686 — an unverified report by a vehicle owner.

at 203,000 miles Nashville, TN

LATCHES/LOCKS/LINKAGES

I DRIVE A 1998 FORD EXPLORER SPORT. OVER THE PAST TWO YEARS, THE LOCKS ON BOTH THE DRIVER AND PASSENGER DOOR HAVE JAMMED, PREVENTING THE OCCUPANT FROM OPENING THE DOOR. THE REPAIRS HAVE BEEN VERY COSTLY (AROUND $800 TOTAL), AND THE FAULTY/JAMMED LOCKS HAVE POSED SIGNIFICANT SAFETY CONCERNS, SINCE THE DRIVER OR PASSENGER HAD TO CLIMB OVER THE ARM REST TO GET IN AND OUT OF THE VEHICLE. I WOULD STRONGLY SUGGEST THAT YOU ADDRESS THIS SAFETY ISSUE WITH FORD MOTOR CO. ASAP. IT MAY BE TOO LATE FOR ME. HOWEVER, IT WILL BE A HELP TO OTHERS WHO MIGHT HAVE AN ACCIDENT AND NOT BE ABLE TO ESCAPE A FIRE OR WORSE. IF THIS HAD HAPPENED WITH MY MOTHER IN THE CAR, IT WOULD HAVE BEEN EXTREMELY DIFFICULT. THE FRIEND WHO HAD TO CLIMB IN AND OUT OF THE VEHICLE OVER THE ARM REST ENDED UP WITH A SORE BACK. WE WERE OUT OF TOWN WHEN THE SECOND INCIDENT OCCURRED.

NHTSA complaint #10296898 — an unverified report by a vehicle owner.

at 135,000 miles Aragon, GA

LATCHES/LOCKS/LINKAGES

DOOR LOCKS ARE STUCK ON PASSENGER SIDE OF 1998 FORD EXPLORER. THE DOOR WILL NOT OPEN AT ALL.

NHTSA complaint #10289748 — an unverified report by a vehicle owner.

at 116,500 miles Portland, OR

LATCHES/LOCKS/LINKAGES

I OWN A 1998 FORD EXPLORER XLT WITH ELECTRIC DOOR LOCKS. BOTH THE FRONT DRIVER AND PASSENGER DOOR LOCKS DO NOT OPERATE USING ANY OF THE THREE AVAILABLE METHODS FOR UNLOCKING. THE REMOTE KEY FOB OPERATION, THE EXTERIOR DRIVER DOOR ENTRY PAD OR THE INTERIOR LOCKING MECHANISM DO NOT UNLOCK THE DOORS. THIS VEHICLE HAS THE DOORS SET TO AUTOMATICALLY LOCK WHEN PUT IN TO ANY OTHER GEAR THAN 'PARK' AND THE DOORS CAN ONLY BE OPENED USING THE INTERIOR HANDLE WHICH IS ONLY ACCESSIBLE FROM THE REAR DOOR OF MY 4-DOOR VEHICLE. THIS VEHICLE WAS PURCHASED TODAY TO REPLACE A SIMILAR VEHICLE (1999 FORD EXPLORER XLT) THAT HAD THE EXACT SAME ISSUE. THANKFULLY WHEN I TOTALED THE VEHICLE IN AN UNFORTUNATE ACCIDENT THE DOOR DID NOT STICK CLOSE WITH THE LOCK BEING THE CULPRIT.

NHTSA complaint #10285167 — an unverified report by a vehicle owner.

Great Falls, SC

LATCHES/LOCKS/LINKAGES

DOORS AND LOCKS ON MY 1998 FORD HAS BEEN OUT OF ORDER THEY WORK WHEN THEY WANT TO!! I SAW THAT IT HAD A RECALL IN 1999 I GUESS THE LAST OWNER DIDN'T GET IT FIXED IM SOMETIMES LOCKED OUT OF MY CAR 10-15 MIN AT A TIME!! I WAS WONDERING CAN YOU DO SOMETHING OR IS IT TOO LATE!! I REALLY NEED TO GET THIS TAKEN CARE OF BECAUSE WHEN I LEAVE WORK IT'S DARK!!

NHTSA complaint #10274072 — an unverified report by a vehicle owner.

at 125,000 miles Bowie, MD

LATCHES/LOCKS/LINKAGES

ONE DAY WHEN I ATTEMPTED TO ENTER MY 1998 FORD EXPLORER, PARKED IN MY GARAGE, THE DRIVERS SIDE DOOR WOULD NOT UNLOCK. WHENEVER THE AUTOMATIC FEATURE LOCKS THE DOORS WHEN I AM DRIVING OR I LOCK THE DOOR USING MY KEY FOB, IT WILL NOT OPEN FROM THE EXTERIOR. I HAVE TO REACH IN FROM THE REAR DOOR (OR IF I AM IN THE DRIVERS SEAT) AND OPEN THE DOOR WITH A VERY STRONG PULL ON THE DOOR HANDLE. I HAVE NOT TAKEN THE VEHICLE IN FOR REPAIR AS YET. I HAVE BEEN AWARE OF THIS SITUATION FOR ABOUT 2 WEEKS AS OF TODAY. TEDWARDS

NHTSA complaint #10254953 — an unverified report by a vehicle owner.

at 76,000 miles Carrollton, TX

LATCHES/LOCKS/LINKAGES

1998 FORD EXPLORER DRIVER SIDE DOOR LOCK WON'T OPEN. IT WON'T OPEN IF YOU USE THE KEY, REMOTE, OR MANUALLY TRY TO PULL UP ON IT WHILE INSIDE. HOWEVER, THE OTHER DOORS AND TAILGATE UNLOCK OK. I AM FORCED TO ENTER THE CAR ON THE PASSENGER SIDE AND CLIMB OVER A CONSOLE IN THE MIDDLE TO GET INTO DRIVER SEAT. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO GET IN OR OUT OF THE CAR ON THE DRIVER SIDE. I AM 76 YEARS OLD AND THIS IS EXTREMELY DIFFICULT TO GET IN OVER THE CONSOLE ON PASSENGER SIDE. THERE ARE NUMEROUS COMPLAINTS ON INTERNET FOR THIS EXACT PROBLEM.

NHTSA complaint #10253063 — an unverified report by a vehicle owner.

Lakewood, WA

LATCHES/LOCKS/LINKAGES

DRIVERS SIDE DOOR IS PERMANANTLY LOCKED....A SMALL SPRING FELL OUT OF DOOR. IT STARTED ABOUT 7 MONTHS WHEN THE HANDLE WAS GETTING A LITTLE DIFFICULT TO PULL. YOU COULD FEEL THE PRESSURE BETWEEN THE DOOR AND HANDLE...ABOUT 3 WEEKS LATER THE PANEL AROUND THE HANDLE FELL OUT AND I FOUND A SMALL SPRING ON THE TRUCKS FLOOR....FOR A WHILE AFTER THAT I WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE BUT NOT THE INSIDE. VERY SCARY THOUGHT TO KNOW THAT IF YOU WERE IN ACCIDENT YOU WOULDN'T BE ABLE TO GET OUT FROM THE INSIDE HOWEVER, 2 WEEKS AFTER THAT THE DOOR WONT OPEN AT ALL (FROM THE OUTSIDE OR INSIDE!). ITS SUCH A PAIN TO HAVE TO CRAWL THROUGH THE VEHICLE TO GET IN AND OUT AND IM PRETTY SURE THIS VERY UNSAFE IN CASE OF AN EMERGENCY. I KNOW IT CANT BE SOMETHING I DID TO THE VEHICLE BECAUSE IT WAS PERFECTLY FINE WHEN I DROVE OFF THE LOT 2 YEARS AGO. I'VE RESEARCHED THIS SITUATION ONLINE AND HAVE FOUND THAT THERE ARE TONS OF OTHER PEOPLE WITH THE SAME PROBLEM, YET NO SOLUTIONS HAS BEEN MADE...ANY IDEAS ON THIS MATTER WOULD BE GREATLY APPRECIATED, SEEING HOW IM STILL MAKING PAYMENTS ON THIS VEHICLE AND AM LITERALLY "STUCK" IN IT TILL ITS PAID OFF.

NHTSA complaint #10246069 — an unverified report by a vehicle owner.

at 135,000 miles Boulder, CO

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT HE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE INSIDE OR OUTSIDE. THE DOOR HANDLE WOULD NOT RESPOND TO ANY MOVEMENT AND THE DOOR WOULD NOT UNLOCK. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10224847 — an unverified report by a vehicle owner.

at 145,000 miles Sandia, TX

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ALL LOCKING DOOR MECHANISM'S HAVE FAILED AND I HAVE SPENT MONEY TO REPAIR THEM. THE REAR HATCH LOCK IS NO LONGER OPERATING UNLESS THE KEY IS IN THE LOCK AND THEN, ONLY SPORADICALLY. THE DRIVER'S SIDE HANDLE, HAS BROKEN OFF TWICE AND BEEN REPLACED TWICE. I WAS UNABLE TO OPEN THE DOOR WITH THE ENGINE WAS OFF, THEREBY EFFECTIVELY "TRAPPING" ME IN THE VEHICLE. IN AN EMERGENCY, I WOULD NOT HAVE BEEN ABLE TO EXIT THE CAR AND REMOVE MYSELF FROM ANY POTENTIAL DANGER. IN ORDER TO EXIT THE CAR, I HAD TWO OPTIONS, EITHER CLIMB OUT OVER THE CENTER CONSOLE OR PUT THE KEY BACK IN THE IGNITION, TURN ON THE VEHICLE, LOWER THE POWER WINDOW AND OPEN THE CAR FROM THE OUTSIDE, I OPTED FOR THE SECOND SOLUTION UNTIL I WAS ABLE TO ORDER A SECOND NEW DOOR HANDLE AND REPLACE IT.

NHTSA complaint #10221600 — an unverified report by a vehicle owner.

at 98,000 miles Malvern, IA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1998 FORD EXPLORER, DOOR LOCKS FAIL AND CAN'T GET OUT, CAN NOT BE OPEN WITH KEY OR REMOTE, CAN'T EVEN BE SLIM JIMMIED.. DEALER TELL ME THAT THE ENTER DOOR HAS TO BE TORN APART AND IT WILL COST $500.00... THIS IS A VERY DANGEROUS SAFELY HAZARD. WHAT HAPPENS WHEN THIS VEHICLE IS IN A ACCIDENT OR STARTS FIR AND PASSENGERS CAN'T GET OUT...SHOULD BE RECALLED.

NHTSA complaint #10206528 — an unverified report by a vehicle owner.

Covington, LA 1 injured

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

LIFTED HOOD, ENGAGED HYDRAULIC AIR LIFT FEATURE TO HOLD HOOD UP. HOOD SUDDENLY AND WITHOUT WARNING FELL, STRIKING MY LEFT UPPER ARM, CAUSING SEVERE BRUISING AND PAIN. NO ACTION TAKEN YET TO REMEDY SITUATION OTHER THAN I WILL NOT OPEN HOOD UNLESS I HAVE A STICK OR SOME SORT OF DEVICE TO HOLD HOOD OPEN.

NHTSA complaint #10184505 — an unverified report by a vehicle owner.

Mesquite, TX

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DT*: THE CONTACT STATED THE DRIVER SIDE DOOR WAS PERMANENTLY STUCK CLOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT IT WAS AN INTERNAL PROBLEM THAT CAUSED THE DOOR TO STAY JAMMED. NO REPAIRS HAD BEEN MADE.

NHTSA complaint #10173510 — an unverified report by a vehicle owner.

at 120,000 miles Bristol, TN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DT*: THE CONTACT STATED THE LOCKING MECHANISMS ON THREE DOORS AND THE REAR HATCHBACK FAILED TO OPERATE PROPERLY. THE DOOR LOCKS FELT LOOSE, WHILE THE DOOR IS MANUALLY UNLOCKED, PRIOR TO EACH FAILURE. THE REAR LEFT DOOR WILL NOT UNLOCK FROM THE INSIDE OR OUTSIDE OF THE DOOR. THE REAR RIGHT DOOR FAILED TO UNLOCK FROM THE OUTSIDE, AND THE REAR HATCH FAILED TO UNLOCK ON AN INTERMITTENT BASIS. THE SERVICE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. UPDATED 01/19/07.

NHTSA complaint #10167130 — an unverified report by a vehicle owner.

at 120,000 miles Bristol, TN

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

DT*: THE CONTACT STATED THE LOCKING MECHANISMS ON THREE DOORS AND THE REAR HATCHBACK FAILED TO OPERATE PROPERLY. THE DOOR LOCKS FELT LOOSE, WHILE THE DOOR IS MANUALLY UNLOCKED, PRIOR TO EACH FAILURE. THE REAR LEFT DOOR WILL NOT UNLOCK FROM THE INSIDE OR OUTSIDE OF THE DOOR. THE REAR RIGHT DOOR FAILED TO UNLOCK FROM THE OUTSIDE, AND THE REAR HATCH FAILED TO UNLOCK ON AN INTERMITTENT BASIS. THE SERVICE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. UPDATED 01/19/07.

NHTSA complaint #10167130 — an unverified report by a vehicle owner.

at 60,000 miles Woodstock, NY

LATCHES/LOCKS/LINKAGES

DT*: THE CONTACT STATED THE KEYLESS ENTRY WAS INTERMITTENTLY INOPERABLE, THEN COMPLETELY FAILED. AFTERWARDS, THE LOCKS ON THE DRIVER SIDE DOOR FAILED, AND THE DRIVER SIDE DOOR NO LONGER UNLOCKS AND CANNOT BE OPENED. AN INDEPENDENT REPAIR SHOP DETERMINED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. UPDATED 09/15/06.

NHTSA complaint #10165619 — an unverified report by a vehicle owner.

at 85,000 miles Alamogordo, NM

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NORMAL OPERATION; A THE DRIVERS DOOR LATCH FAILED IN THE LOCKED POSITION. AS A RESULT, THE DOOR COULD NOT BE UNLOCKED OR OPENED BY NORMAL MEANS. THE DOOR WAS FINALLY OPENED AFTER THE DOOR PANEL WAS REMOVED ALLOWING THE LATCH TO BE UNLOCKED BY REACHING A HAND INSIDE THE DOOR. THE FAILURE IS A BROKEN SPRING. THE FAILURE RESULTED IN AN INTERNAL LEVER INTERFERING WITH THE LOCK PORTION OF THE LATCH DURING THE UNLOCK ATTEMPTS. I HAVE NOT REPAIRED THE FAILURE AS OF THIS DATE. I HAVE THE FAILED ITEM (A SPRING).

NHTSA complaint #10157038 — an unverified report by a vehicle owner.

at 175,000 miles Tobyhanna, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DT: THE CONTACT STATED ALL FOUR DOORS WERE SHUT AND WILL NOT OPEN. THE TWO FRONT DOORS WILL UNLOCK WITH THE KEY, BUT THEY COULD NOT BE PULLED OPEN. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR SHOP FOR INSPECTION, AND THE SERVICE REPAIRMAN DETERMINED THAT THE LINKAGES ON THE INSIDE OF THE DOORS WERE WORN OUT AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THEY OFFERED NO FREE REMEDY. NO REPAIR HAS BEEN MADE DUE TO THE EXCESSIVE COST.

NHTSA complaint #10144679 — an unverified report by a vehicle owner.

at 84,000 miles Mcpherson, KS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVER DOOR WON'T UNLOCK. KEY WON'T UNLOCK IT CAN'T PULL UP ON PLUNCHER. AND INSIDE DOOR HANDLE WON'T OPEN DOOR.DOOR IS JUST STUCK LOCKED. HAVE TO CRAWL OUT WINDOW OR GO OUT PASSENGER DOOR.WHAT WOULD I DO IF I HAD TO GET OUT FAST. I READ ON WEB SITES, ITS A SPRING THAT EVERY ONE IS HAVING TROUBLE WITH.AND ITS THE SAME DOOR. I FOUND OUT ABOUT THE DOOR PROBLEMS FROM OFFROADEXCHANGE.COM

NHTSA complaint #10122465 — an unverified report by a vehicle owner.

at 75,000 miles Forest, VA

LATCHES/LOCKS/LINKAGES

THE DRIVER SIDE DOOR OF MY 1998 FORD EXPLORER SPORT WILL NOT UNLOCK. A SPRING BROKE, AND THE LOCK WILL NOT OPEN WITHOUT NUMEROUS ATTEMPTS. THIS PROBLEM IS WELL DOCUMENTED AND THE CAUSE IS WELL KNOWN (THE SPRING DESIGN IS POOR).

NHTSA complaint #10116415 — an unverified report by a vehicle owner.

Milledgeville, GA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I HAVE A 1998 FORD EXPLORER 4 DR 2WD AND THE DRIVER DOOR WILL NOT OPEN SOMETHING WENT WRONG WITH THE LOCK FROM THE INSIDE U CAN OPEN IT FROM THE OUTSIDE BUT IT WONT OPEN FROM THE INSIDE SINCE THAT OCCURED MY ANTI-THEFT MY SECURITY SYSTEM AND MY HORN ALSO STOPPED WORKING I HAVE CHECKED THE FUSES AND THE RELAYS THEY TELL ME THAT ITS SOMETHING IN THE WIRING WHAT SHOULD I DO

NHTSA complaint #10114592 — an unverified report by a vehicle owner.

Milledgeville, GA

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

I HAVE A 1998 FORD EXPLORER 4 DR 2WD AND THE DRIVER DOOR WILL NOT OPEN SOMETHING WENT WRONG WITH THE LOCK FROM THE INSIDE U CAN OPEN IT FROM THE OUTSIDE BUT IT WONT OPEN FROM THE INSIDE SINCE THAT OCCURED MY ANTI-THEFT MY SECURITY SYSTEM AND MY HORN ALSO STOPPED WORKING I HAVE CHECKED THE FUSES AND THE RELAYS THEY TELL ME THAT ITS SOMETHING IN THE WIRING WHAT SHOULD I DO

NHTSA complaint #10114592 — an unverified report by a vehicle owner.

Albany, GA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVERS SIDE FRONT DOOR LOCK DOES NOT UNLOCK WITH EITHER THE REMOTE KEYLESS ENTRY, THE INTERIOR LOCK/UNLOCK BUTTON OR THE KEY. IN ORDER TO UNLOCK THE DOOR YOU MUST PRESS EITHER THE REMOTE OR THE INTERIOR UNLOCK BUTTON 10 TO 15 TIMES. IN ADDITION TO BEING VERY INCONVENIENT, THIS COULD CAUSE A SERIOUS PROBLEM IF THE DRIVER IS NOT ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.

NHTSA complaint #10114051 — an unverified report by a vehicle owner.

at 60,000 miles Chicago, IL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOORS HAVE A SAFETY ISSUE IN WHICH THEY CANNOT BE LOCKED BECAUSE THEY CAN ONLY BE UNLOCKED FROM THE INSIDE. THE KEYS NOR THE REMOTE CAN UNLOCK THE DOORS FROM THE OUTSIDE. DEALERSHIP INDICATED THAT THE DOORS WERE FROZEN, AND IT WAS NOT THEIR PROBLEM.

NHTSA complaint #10113839 — an unverified report by a vehicle owner.

Moreno Valley, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE LEFT FRONT DOOR WOULD NOT LOCK OR UNLOCK. THE CONSUMER NOTICED ON MORE THAN ON OCCASION THAT THE PROBLEM WOULD OCCUR. THE CONSUMER HAS CONTACTED THE DEALER FOR APPOINTMENT. PLEASE FILL IN ADDITIONAL INFORMATION.

NHTSA complaint #10113611 — an unverified report by a vehicle owner.

PGH, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVER DOOR WON'T OPEN ON MY 1998 EDDIE BAUR EXPLORER. DOOR LOCK STUCK SHUT... SAFETY ISSUE!

NHTSA complaint #10110396 — an unverified report by a vehicle owner.

Fredericktown, MO

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

AUTOMATIC DOOR LOCKS SOMETIMES WORK AND SOMETIMES DOES NOT.

NHTSA complaint #10110299 — an unverified report by a vehicle owner.

at 140,000 miles Kodak, TN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE LOCKING MECHANISM AUTOMATICALLY LOCKED, AND UNLOCKED BY ITSELF. THE KEY WORKED INTERMITTENTLY. SOMETIMES WHEN THE CONSUMER WAS INSIDE THE VEHICLE SHE COULD NOT GET OUT OR SHE GOT OUT, BUT COULD NOT GET IN. *AK KEYS DO NOT WORK ON DRIVERS SIDE DOOR. THE CONSUMER BROKE THE DOOR LATCH TRYING TO GET OUT OF THE VEHICLE.

NHTSA complaint #10106862 — an unverified report by a vehicle owner.

at 73,100 miles Pasadena, TX

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

INNER DOOR LOCKING MECHANISM FAILED DUE TO A SMALL SPRING BREAKING. THE RESULT IS THAT THE DOOR EFFECTED (DRIVERS DOOR IN THIS CASE) WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THUS, TRAPPING A PERSON IN THE EVENT THAT AN EXIT MUST BE MADE QUICKLY. A REPLACEMENT PART HAS BEEN PURCHASED AND I AM IN THE PROCESS OF REPLACING THE DAMAGED PIECE. THE DAMAGED PIECE WILL BE AVAILABLE.

NHTSA complaint #10104879 — an unverified report by a vehicle owner.

at 104,800 miles Carlsbad, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVER'S SIDE DOOR LOCK AND LATCH NO LONGER WORK AND PREVENT DOOR FROM OPENING. THIS CREATES A VERY HAZARDOUS SITUATION FOR DRIVER WHO NOW CANNOT EXIT VEHICLE RELIABLY IN THE EVENT OF AN ACCIDENT OR FIRE. DRIVER'S SIDE DOOR IS EFFECTIVELY PERMANENTLY LOCKED AND DRIVER MUST ENTER/EXIT VIA PASSENGER SIDE DOOR. DOOR LOCK NO LONGER RESOUNDS TO REMOTE KEYLESS ENTRY, OUTSIDE KEY, NOR INSIDE DOOR HANDLE. ONLY AFTER REPEATED ATTEMPTS TO PULL ON TAPERED DOOR KNOB WHILE REPEATEDLY PRESSING INTERNAL ELECTRIC DOOR UNLOCK BUTTON WILL DRIVER'S DOOR SOMETIMES BECOME UNLOCKED AND THEN THE DOOR CAN BE OPENED. NONE OF THE OTHER DOORS TO THE VEHICLE (4 DOOR PLUS REAR HATCH) HAVE SIMILAR PROBLEM. THIS PROBLEM HAS BEEN REPORTED PREVIOUSLY TO THROUGH NHTSA BY NUMEROUS OTHER FORD EXPLORER OWNERS, YET APPARENTLY NO RECALL HAS YET BEEN ISSUED FOR THIS PROBLEM. CAR WAS TAKEN TO THE VISTA FORD DEALER ON NOVEMBER 28, 2004 FOR A SAFETY CHECK AND WARRANTY REPAIR OF BOLT IN DRIVER'S SEAT. DEALER INITIALLY ESTIMATED $230 FOR REPAIR, BUT AFTER INSPECTION THEY DEMANDED $500+ (INCLUDING PARTS AND LABOR). REPAIR NOT PERFORMED. VEHICLE REMAINS IN HAZARDOUS CONDITION.

NHTSA complaint #10102755 — an unverified report by a vehicle owner.

Other 1998 Ford Explorer problems

← Full 1998 Ford Explorer report