2000 Ford Explorer window and wiper problems

VISIBILITY/WIPER

MY WINDSHIELD WIPERS COME ON WITH THE SWITCH OFF.

NHTSA complaint #10577718 — an unverified report by a vehicle owner.

VISIBILITY

NOTICED THAT THERE WAS A GAP BETWEEN MY LIFTGATE WINDOW AND MY LIFTGATE WHEN BACKING OUT OF A PARCKING SPACE. I FOUND THAT THE POST PULLED OUT OF THE PASSANGER SIDE OF LIFTGATE WINDOW HINGE LEAVING A SMOOTH HOLE IN HINGE AND METAL IN GROVES OF POST. HAD NO OPTIONS BUT TO LEAVE WINDOW ATTACHED BY ONLY THE DRIVER SIDE HINGE AND THE LATCH AT THE BOTTOM OF WINDOW. DID NOT HAVE PROPER TOOLS TO REMOVE FOR SAFER DRIVING.

NHTSA complaint #10454342 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE WINDSHIELD WIPER WOULD ACTIVATE WITHOUT ENGAGEMENT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 169,000 AND CURRENT MILEAGE WAS 175,000.

NHTSA complaint #10400694 — an unverified report by a vehicle owner.

VISIBILITY

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE IN THE HOUSE, THE CONTACT HEARD A LOUD SOUND COMING FROM OUTSIDE. SHE EXITED THE HOUSE AND NOTICED THAT THE REAR WINDOW WAS SHATTERED ON HER VEHICLE. SHE DISCOVERED NUMEROUS COMPLAINTS ONLINE PERTAINING TO THE REAR WINDOW FAILURE, BUT THERE WERE NO RECALLS. THE CONTACT FEELS THAT THIS IS A MAJOR DEFECT. SHE INITIALLY THOUGHT THAT SOMEONE SHOT THE GLASS WITH A GUN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 186,000.

NHTSA complaint #10263238 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. FOR THE PAST TWO MONTHS, THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH HIS VEHICLE. THE INSTRUMENT PANEL AND HEADLIGHTS DO NOT ILLUMINATE, THE WINDSHIELD WIPERS WORK INTERMITTENTLY, AND THE BATTERY IS ALWAYS LOW. THE VEHICLE WAS TAKEN TO THE AUTO GARAGE, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON APRIL 8, 2008 AND THEY STATED THAT THE HEADLIGHT AND GLOBE WIRING WERE THE CAUSE OF THE FAILURES. THE COST OF THE REPAIR IS $800. ACCORDING TO THE MANUFACTURER, THE DEALER INFORMED THEM THAT THE FAILURE WAS NOT UNDER THE HOOD; THEREFORE, THEY WERE NOT RESPONSIBLE. THE CONTACT BELIEVES THAT HIS VEHICLE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V072000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS) AND HE DID NOT RECEIVE A RECALL NOTICE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 05/19/08 *BF UPDATED 05/19/08.

NHTSA complaint #10224207 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

THE REAR WINDOW SHATTERED SPONTANEOUSLY WHILE THE CAR WAS PARKED IN A LOCKED GARAGE.

NHTSA complaint #10211882 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER

I HAVE A FORD 2000 EXPLORER XLT. THE REAR WIPER WORKS WHEN IT WANTS TO USUALLY WHEN I DON'T NEED IT AND I AM ON THE SECOND MOTOR FOR IT. THE CHECK ENGINE LIGHT STAYS ON FOR THREE OR FOUR DAYS THEN GOES OUT FOR ONE OR TWO THEN BACK ON. I HAVE LOST ALL FAITH IN FORD. AT TIMES IT WILL SHUT OFF WHEN I AM DRIVING AND IT STARTS RIGHT BACK UP, BUT WON'T IDLE FOR ABOUT 2 DAYS AFTER THAT. I'VE HAD IT WITH FORD NO WONDER THEIR HAVING PROBLEMS SELLING THEIR AUTO'S. I AM ABOUT TO TRADE THE VEHICLE AND IT SURE WON'T BE FOR ANOTHER FORD.

NHTSA complaint #10167211 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE BLEND DOOR, INSIDE THE HEATER PLENUM ON THE DASH BOARD OF MY 2000 FORD EXPLORER, FAILED. THIS IS AN EXTRAORDINARILY EXPENSIVE REPAIR, AND THE HISTORY OF THIS FAILURE ON THIS MODEL IS ASTOUNDING. ONCE THIS FAILURE OCCURS, THERE IS NO HEAT AVAILABLE IN THE CABIN, ESPECIALLY DANGEROUS WHEN DEFROSTING OF GLASS IS REQUIRED.

NHTSA complaint #10143152 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

WHILE DRIVING, THE WINDSHIELD WIPER FAILED. THE DRIVER'S SIDE DOOR LOCKED ON IT'S ON. THE CONSUMER WAS UNABLE TO UNLOCK IT FROM THE OUTSIDE. THE DRIVER HAS TO GO THROUGH THE PASSENGER'S DOOR TO GET INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #10109797 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER

FOR APPROXIMATELY TWO WEEKS PRIOR TO DECEMBER 5TH, 2004, THE HEAT ELEMENT IN MY 2000 FORD EXPLORER DRIVER SEAT WOULD BECOME PAINFULLY HOT UNDER THE LEFT LEG NEAR THE TORSO TO THE POINT WHERE IT NEEDED TO BE MANUALLY TURNED OFF EACH TIME. IT WAS TURNED OFF AS IT BECAME PAINFUL, AND WE WERE CONCERNED WE WOULD BECOME BURNED AND WOULD THE SEAT CATCH ON FIRE. MY OTHER CONCERN FOR THIS IS SOMEONE, SUCH AS A DIABETIC, WITH NEUROPATHY WOULDN'T FEEL THE INTENSITY OF THE HEAT AND BECOME BURNED. 2) APPROX 2 WEEKS AFTER THE INITIAL EVENT THE SEAT LIGHT WILL COME ON BUT NO HEAT IS PRODUCED. WHY DID IT TAKE 2 WEEKS FOR THE ELEMENT (ASSUMED) TO BURN OUT? 3) THE CAR IS SCHEDULED TO GO TO AN INDEPENDANT MECHANIC AS I DO NOT TRUST FORD TO DO THE RIGHT THING. THE DEALER IS NOT CONCERNED THAT MY DRIVER AIRBAG LIGHT GOES ON AND OFF AT WILL FOR DAYS OR WEEKS AT A TIME. THEY RECALLED THE 98 AND 99 MODELS FOR A TENSIONER PULLEY PROBLEM AND ISSUED A SERVICE BULLETIN FOR THE '00 BUT THE DEALER WANTS TO CHARGE $500 FOR THE REPAIR......MOST DEFECTS I TOOK IN FOR WARRANTY REPAIR REMAIN UNFIXED, (MOSTLY ELECTRICAL IN NATURE) INCLUDING A REAR WIPER THAT RARELY GOES ON, RADIO STATIONS AND CLOCK DISPLAY THAT OCCASIONALLY CAN BE SEEN AND A REAR PASSENGER DOOR HANDLE THAT AFTER 5 ATTEMPTS (FORD WENT AGAINST THEIR ENGINEER RECOMMENDATIONS TO DO A RECALL) WILL UNLOCK WITH POWER LOCK BUT THE UNSUSPECTING OR IN A HURRY WILL JUST ABOUT RIP A HAND OFF TO GET IT OPEN.

NHTSA complaint #10104232 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1) INADEQUATE DRIVER'S SEAT LATCH - DRIVER CANNOT POSITION SEAT BACK PROPERLY; 2) RUNNING BOARDS RUSTING WITHOUT CAUSE; 3) ROOF RACK PEELING WITHOUT CAUSE, AND NOTHING HAS BEEN DONE TO CORRECT THESE PROBLEMS; FORD DEALERSHIPS CANNOT EXPLAIN WHY THE RUNNING BOARD IS RUSTING OR THE REASON FOR THE ROOF RACK PEELING.

NHTSA complaint #10098909 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

1) INADEQUATE DRIVER'S SEAT LATCH - DRIVER CANNOT POSITION SEAT BACK PROPERLY; 2) RUNNING BOARDS RUSTING WITHOUT CAUSE; 3) ROOF RACK PEELING WITHOUT CAUSE, AND NOTHING HAS BEEN DONE TO CORRECT THESE PROBLEMS; FORD DEALERSHIPS CANNOT EXPLAIN WHY THE RUNNING BOARD IS RUSTING OR THE REASON FOR THE ROOF RACK PEELING.

NHTSA complaint #10098909 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

THE TURNING LEFT SMOKE WAS COMING THROUGH THE WINDSHIELD WIPERS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE.

NHTSA complaint #10087739 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WHILE DRIVING AT ANY SPEED WINDSHIELD WIPERS ENGAGED LNTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED.

NHTSA complaint #10081784 — an unverified report by a vehicle owner.

VISIBILITY

VARIOUS PROBLEMS WITH 2000 FORD EXPLORER. *MR THE CONSUMER EXPERIENCED PROBLEM WITH THE WIPER MOTOR AND THE POWER WINDOW/DOOR ASSEMBLY WHICH SQUEALED AND RATTLED.

NHTSA complaint #10079928 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

1ST TRANSMISSION WAS FOUND TO HAVE BEEN SENT FROM FACTORY WITH NO 2ND GEAR, WHICH RESULTED IN 3RD GEAR BEING DESTROYED, THIS WAS AFTER 2 VISITS WITH COULD NOT VERIFY COMMENTS. SO AT 3807 MILES TRANSMISSION 2 WAS PUT IN, I WAS NEVER TOLD THIS WAS A REFURBISHED TRANSMISSION. OCT 30,2000 BACK IN FOR A CHIRPING SOUND WHILE IDLING.JAN 19,2001 BACK IN FOR OIL IN AIR FILTER, AND TRANSMISSION STICKING AT 20 MPH.SEATBELTS ALSO ON RECALL LIST.JAN 23,2001 BACK IN, STILL STICKING AT 20MPH. CAR FOUND TO BE STAYING IN 3RD GEAR, REPAIRS MADE WITH GASKET-TRANS V, MERCON R V AUT,GASKET ASY - TRA, PROCESSOR ASY, AND PATS KEY ALL BEING REPLACED. MAR 9,2001 2ND KEY SET WILL NOT START CAR, CAR REPROGRAMMED.7/19/01 CAR BACK IN SHOP, WHINES WHEN TURNING,SLOWING DOWN,ACCELERATING, COULD NOT VERIFY. HESITATE, THEN SURGES AT 50MPH,COULD NOT VERIFY, PASSENGER WINDOW WILL NOT ROLL DOWN, REPLACE SWITCH.RADIO LIGHTS SUDDENLY GO OFF, RADIO STAYS ON, REPLACE RADIO. 6/05/2003 CAR SEEMS TO LOSE POWER, STILL RUNNING BUT WONT DRIVE, 60MPH ON A FREEWAY!! CAR RETURNS TO NORMAL FOR A FEW MINS. THEN O/D TURNS OFF, AND LIGHT STARTS FLASHING ABOUT O/D TURNED OFF. GET TO DEALER- 4TH GEAR WRONG RATIO, NEEDS OVERHAUL OF TRANSMISSION,O/D BAND & CLUTCHES ARE DAMAGED. CRACKED UPPER INTAKE MANIFOLD, MANIFOLD & IAC VALVE NEED TO BE REPLACED.CAR IS NOW AT 59,700 MILES,WARRANTY EXPIRED, AND FORD AND DEALERSHIP SAY I HAVE TO PAY TO FIX TRANSMISSION WITH DOCUMENTED PROBLEMS, AND I FIND OUT IT WAS REFURBISED AT THAT! DEALER AND FORD WILL NOT STAND BEHIND VEHICLE BECAUSE IT HAS WORKED FOR 48,000 MILES, CALLS IN TO FORD REGIONAL MANAGER, AND COMPLAINTS BEING FILED ANY WHERE I CAN.

NHTSA complaint #10070359 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

THE FIRST TIME I HAD A PROBLEM IS WHEN MY CAR WOULDN?T START ON MY WAY TO WORK, AND THE CHECK ENGINE LIGHT CAME ON. IT WAS A FEW DAYS AFTER I GOTTEN IT. SO I TOOK IT IN AND THEY SAID THEY CHECKED THE ENGINE AND TURNED OFF THE LIGHT. THEY TOLD ME I SHOULD HAVE IT SERVICED. SO I DID. THE OTHER TIME I TOOK IT IN, IT HAD DIED ON ME WHILE DRIVING DOWN MY UNCLES APARTMENT HILL. THEY SAID THEY WERE GETTING SOME WEIRD CODES FROM THE COMPUTER OR SOMETHING. THEY SAID THEY WOULD GET ME AN APPOINTMENT WITH FORD. THEN THEY CALL LATER THAT DAY AND TELL ME THEY WILL BRING SOMEONE IN TO LOOK AT THE CAR WHO SPECIALIZES IN FORD MODELS. I NEEDED A CAR SO I HAD TO RENT A CAR WHILE THEY HAD MY CAR IN THE SHOP SO THAT I COULD TAKE MY SON TO THE SITTERS AND HAVE A WAY TO WORK. ONLY TO FIND OUT WHEN I GOT MY CAR BACK, THAT UNFORTUNATELY THEY DIDN?T HAVE THE TOOLS TO FIX THE PROBLEM SO THEY WILL BE SENDING MY CAR TO FORD. SO FAR ITS BEEN ABOUT A WEEK, THEY HAVE NOT CALLED ME WITH A CONFIRMED DATE ON WHEN I CAN TAKE MY CAR IN TO FIX. YESTERDAY, (NOV. 11) THE ENGINE WOULD LUG, ONCE IN A WHILE MY CAR WILL DIE OUT. WHEN I STARTED IT UP AGAIN ABOUT 5 MINUTES LATER, MY CHECK ENGINE LIGHT WOULDN?T GO OFF. I CALLED IT IN WHEN I GOT TO WORK. THEY TOLD ME THAT I COULD STILL DRIVE IT IF IT DOESN?T SEEM DIFFERENT FROM BEFORE. I AM STILL DRIVING IT, MOSTLY BECAUSE IF I TAKE IT IN, I WON?T HAVE ANY WAY TO WORK AND BACK HOME. THEY SAID THEY DON?T GIVE OUT LOANERS. I?VE BEEN TOLD THAT THE CAR HAS MULTIPLE PROBLEMS, AND MOST OF THEM DIFFERENT EVERY TIME I GO IN. ONE TIME IT WAS SOME KIND OF CODE STATING THAT IT THINKS IT?S A STOLEN CAR, NOW IT SOME KIND OF TIMER. THE FIRST TIME IT WAS CAUSE I NEEDED A SERVICE. IT SEEMS LIKE THE LONGER I DRIVE MY CAR THE WORSE IT?S GETTING. BUT REALLY I HAVE NO CHOICE. THEY WON?T GIVE ME A LOANER. I AM PAYING MAJOR BUCKS TO RENT A CAR SINCE I?M ONLY 19. IT COST ME $65 THE TIME I RENTED ONE CAUSE I WOULDN?T HAVE A WAY TO WORK.

NHTSA complaint #10071204 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR

VEHICLE OVERHEATED/ THERMOSTAT, REAR WIPER MOTOR STOPPED WORKING, CHECK ENGINE LIGHT STAYS ON CONTINUALLY, BELT SQUEALS ON RAINY DAYS, RADIO COMES ON BY ITSELF, TIRES TO BE REPLACED, LIVED AT SAME ADDRESS SINCE VEHICLE PURCHASE AND NOT EVEN A NOTICE FOR RECALL ON TIRES.

NHTSA complaint #10051532 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

CONSUMER STATED THAT WINDSHIELD WIPERS WOULD NOT STOP AT THE RESTING PLACE. CONSUMER TOOK VEHICLE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS TOLD THAT HE NEEDED A GM MOTOR. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT HIS VEHICLE WAS NOT ON RECALL.

NHTSA complaint #10050496 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

MY 2000 FORD EXPLORER'S PASSENGER-SIDE REAR POWER WINDOW SHUDDERS WHEN IT IS ROLLED DOWN. YET FORD HAS INSTRUCTED ME THROUGH OUR LOCAL DEALER THAT IT IS A COMMON PROBLEM IN EXPLORERS, HENCE IT IS DEEMED "NORMAL." I HAD FOLLOWED THE PROPER CHANNEL TO COMPLAIN TO FORD'S VP OF CUSTOMER RELATIONS BUT THEY JUST NOTIFIED ME BY MAIL THE MATTERS CONSIDERED CLOSED. FOLLOWING ARE MORE DETAILS. 1. FIRST VISIT ON MAY 7, 2003. DEALER CLAIMED WEATHER STRIP WAS TOO BRITTLE. PART ORDERED. 2. SECOND VISIT ON JUNE 4, 2003. WEATHER STRIP REPLACED. PROBLEM PERSISTED. 3. THIRD VISIT ON SEPTEMBER 12, 2003. LUBED REGULATOR. PROBLEM PERSISTED. 4. LAST VISIT ON OCTOBER 22, 2003. DEALER CONTACTED FORD TECHNICAL ASSISTANCE AND WAS TOLD TO CHECK FOR LOOSE BOLT, WHICH WAS REPLACED. PROBLEM WAS STILL THERE WHEN I PICKED UP THE CAR. 5. SERVICE REPRESENTATIVE WAS INSTRUCTED BY FORD TO INFORM ME THAT THE SHUDDERING IS COMMON TO ALL EXPLORERS AND IS CONSIDERED "NORMAL." HENCE, THOUGH PROBLEM IS NOT FIXED, FORD WILL NOT AUTHORIZE ANY MORE REPAIRS. INDEED, AN EXAMINATION OF OTHER EXPLORERS IN DEALER'S LOT PROVE THAT MANY HAVE THE SAME SHUDDERING PROBLEM, WHILE SOME SHAKE EVEN MORE VIOLENTLY THAN MINE DOES. IN ALL CASES, THE PROBLEM SEEMED TO BE CONFINED TO THE REAR WINDOWS. EVEN THE DEALER REPRESENTATIVE ADMITS THE OPERATION OF THOSE SHUDDERING WINDOWS IS NOT NORMAL. I SUBMIT TO YOU THAT AN ILL-FITTED WINDOW THAT BINDS CAN SHATTER AND SERIOUSLY INJURE ANY PASSENGER SITTING NEXT TO IT. IF ALL EXPLORERS HAVE A LOOSE BOLT IN THE SEAT-BELT ASSEMBLY, THEY WOULDN'T CONSIDER THAT NORMAL JUST BECAUSE IT HAPPENS WITH HIGH FREQUENCY. BE IT A QUALITY OR DESIGN OVERSIGHT, FORD CANNOT BE ALLOWED TO USE A LOW STANDARD AS EXCUSE TO RENEGE ON A WARRANTY REPAIR.

NHTSA complaint #10047077 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

AS I WAS CLOSING THE BACK DOOR WINDOW OF MY 2000 FORD EXPLORER THE WINDOW EXPLODED SPREADING SHATTERED GLASS INTO THE VEHICLE, OVER AND UNDER THE VEHICLE, OVER AND UNDER MY SECOND CAR PARKED NEXT TO IT, ON ME, THE DRIVEWAY AND THROUGHOUT THE GARAGE. WE HAVE FOUND GLASS PARTICLES AS FAR AS 25-30 FT FROM THE VEHICLE. WE ARE SHOCKED AND STUNNED THAT SOMETHING LIKE THIS COULD HAPPEN AND DON'T THINK FORD REALIZES THE SERIOUSNESS OF THIS INCIDENT. THIS ISN'T A WARRANTY ISSUE !! IT'S A SAFETY ISSUE. I COULD HAVE BEEN BLINDED AND IF THIS HAD HAPPENED IN A CROWDED PARKING LOT IT WOULD HAVE RESULTED IN INJURIES TO OTHERS AS WELL.

NHTSA complaint #10041298 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN.

NHTSA complaint #10040709 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR

UPON STARTING VEHICLE WINDSHIELD WIPERS ENGAGE WITHOUT WARNING.

NHTSA complaint #10038330 — an unverified report by a vehicle owner.

VISIBILITY

THE FIRESTONE TIRES WERE REPLACED WITH GOODYEAR TIRES DUE TO HUMMING NOISES AND RECALL#00T005000. THE ENGINE MADE NOISE, VIBRATED, OVERHEATED AND WOULD NOT RESPOND UPON ACCELERATION. THE VEHICLES FAULTY SHOCKS CAUSED NOISE WHEN DRIVING OVER BUMPS IN THE ROAD, VIBRATION AND NOISE IN THE FRONT END. THE ABS WARNING LIGHT ILLUMINATED. THE DRIVERS SIDE WINDOW WAS OFF TRACK, WOULD NOT GO UP ALL THE WAY AND WENT UP UNEVENLY. THE STARTER BECAME STUCK MADE SCRAPING SOUNDS. THE CONSUMER REQUESTED A FULL REFUND OF THE PURCHASE PRICE IN ACCORDANCE TO THE LEMON LAW. *MR *SCC *NLM

NHTSA complaint #10021538 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

I WAS DRIVING DOWN THE HIGHWAY WHEN MY REAR WINDOW IN MY 2000 FORD EXPLORER SHATTERED. NOTHING HIT THE WINDOW FROM THE INSIDE OR OUTSIDE. THIS WAS EXTREMELY FRIGHTENING, AS IT MADE A LOUD POPPING SOUND WHEN THE WINDOW SHATTERED. PIECES OF GLASS WERE ALL OVER THE HIGHWAY. THE DEALERSHIP AND THE FORD CUSTOMER ASSISTANCE NUMBER CLAIMED NO LIABILITY FOR THE INCIDENT.

NHTSA complaint #10014088 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.

NHTSA complaint #8013150 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

I PROCEEDED INTO A NO-TOUCH CAR WASH ON 16 MAR 02, TEMP. WAS APPROX. 36 DEGRESS ABOVE ZERO, WHEN THE FIRST COAT OF SOAP HIT THE REAR WINDOW, THE WHOLE WINDOW IMPLODED INSIDE OF MY EXPLORER. THE CAR WASH DID NOT HIT THE VEHICLE JUST THE SOAP . *AK ERO

NHTSA complaint #759581 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THIS EXLORER/EDDIE BAUER WAS LEASED BRAND NEW. I HAVE HAD NOTHING BUT PROBLEMS BEGINNING WITH THE FIRST WEEK OF HAVING IT (IE. STALLING, SHUTTING OFF, ENGINE FAILURE, EXCESSIVE WIND NOISE, WINDOW/RADIO REPLACEMENT, INACCURATE FUEL READINGS ETC..). I HAVE BEEN BOUNCED BACK AND FORTH BETWEEN THE SERVICE AND SALES DEPT. OF THE DEALSHIP. THEIR FAVORITE ANSWER TO A PROBLEM IS, "WE ARE UNABLE TO DUPLICATE CONSUMER CONCERN." HELLO!!!!, THIS IS WHY YOU GET PAID THE BIG BUCKS! I AM NOT AN ENGINEER OR SAVY WITH VEHICLE TERMINOLOGY. HOWEVER, I THINK I'M SMART ENOUGH TO KNOW THERE IS A MAJOR PROBLEM HERE. I AM A SINGLE PARENT WHO IS CONCERNED FOR MYSELF AND CHILD'S SAFETY. THIS HAS BEEN A NIGHTMARE FOR ME AND I AM REACHING OUT TO WHOMEVER WILL LISTEN TO MY CONCERNS.

NHTSA complaint #759286 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

THE FORD EXPLORER WAS PARKED IN OUR DRIVEWAY AT THE TIME OF THE INCIDENT. THE REAR WINDOW WAS OPEN AND WE WERE STANDING BEHIND THE VEHICLE WHEN WITHOUT WARNING THE WINDOW EXPLODED THROWING GLASS FRAGMENTS OVER 10 FEET IN ALL DIRECTIONS. THE ENTIRE BACK WINDOW BROKE INTO PIECES NO LARGER THAN 1/4 INCH IN SIZE. THERE WERE NO PREVIOUS MARS OR CRACKS IN THE BACK WINDOW AND NOTHING HIT THE WINDOW BEFORE IT BROKE. MY BIGGEST CONCERN IS THAT IF THE WINDOW HAD BROKEN WHILE WE WERE DRIVING ON THE FREEWAY, OUR ANIMALS THAT ARE CONTAINED IN THE BACK OF THE VEHICLE COULD HAVE BEEN HURT BY FLYING GLASS NOT TO MENTION POSSIBLY JUMPING OUT OF THE VEHICLE.

NHTSA complaint #753509 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

WHILE CONSUMER WAS DRIVING AT ABOUT 60MPH BACK WINDSHIELD SHATTERD WITHOUT ANY WARNING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.

NHTSA complaint #897183 — an unverified report by a vehicle owner.