19 of the
503 complaints about the 2001 Ford Explorer are about the
glass, mirrors and wipers — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
82,285 miles.
B
19
Complaints
0
Crashes
1
Fires
1
Injuries
Exactly what failed
Glass, Side/Rear
526.3%
Power Window Devices AND Controls
421.1%
Defroster/Defogger/Hvac System
315.8%
Visibility/Wiper
210.5%
Windshield Wiper/Washer
15.3%
Windshield
15.3%
Sun/Moon Roof Assembly
15.3%
Heater Core
15.3%
Motor
15.3%
Windows, Mirrors & Wipers across every Ford Explorer year
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. ....UPDATED 07/05/16 *BF UPDATED 07/13/16.
NHTSA complaint #10862579 — an unverified report by a vehicle owner.
at 187,000 milesSavage, MNFire
VISIBILITY/WIPER
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR!
NHTSA complaint #10552446 — an unverified report by a vehicle owner.
at 92,571 milesTallmadge, OH
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FORD EXPLORER 2001 BLEND DOOR NEEDS REPLACED. CAR IS IN GREAT CONDITION EXCEPT FOR THIS PROBLEM WHICH IS A SAFETY ISSUE I FOUND OUT EARLY ONE MORNING ON A COLD DAY WHEN THE WINDSHIELD WOULD NOT DEFROST AND I COULD NOT SEE THREW IT WHILE I WAS ON THE HIGHWAY. I KEPT PULLING OVER TO WIPE THE WINDOWS AND HEADED BACK HOME. I HAVE MADE AN APPOINTMENT WITH FORD SERVICE AND I KNOW IT'S GOING TO COST ALOT. AFTER RESEARCHING ON THE WEB I LEARNED THAT THIS IS A VERY COMMON PROBLEM. I FEEL THIS SHOULD BE A RECALL BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS SO COMMON OF A PROBLEM. THANK YOU, CHRISTINE
NHTSA complaint #10245354 — an unverified report by a vehicle owner.
Bensenville, IL
VISIBILITY:GLASS, SIDE/REAR
MOUNTING BOLT FROM REAR HATCH WINDOW PULLED LOOSE, BECAME STRIPPED. HATCH WINDOW FALLING OF VEHICLE.
NHTSA complaint #10204447 — an unverified report by a vehicle owner.
Hollywood, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NAR 05/21/2003 *MR LOUD POPPING IN FRONT END,PASSENGER SIDE WINDOW DEFECTIVE, BACK DOORS BREAKING FROM IN SIDE HANDLES.
NHTSA complaint #10020384 — an unverified report by a vehicle owner.
at 38,730 milesGreenville, TX
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
THERE WAS A WARNING INDICATOR THAT WAS ORIGINALLY ILLUMINATED GREEN. WHEN THE INDICATOR TURNED BLUE THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE INDICATOR WAS FOR THE LIGHTING SYSTEM, AND THE DEALER MADE SOME REPAIRS, BUT DID NOT INFORM THE CONSUMER OF WHAT WAS DONE. CURRENTLY, THE INDICATOR IS NOT ON AT ALL, AND THE DEALER CANNOT DETERMINE WHY IT IS NOT WORKING. ALSO, THE REAR WINDOW WINDSHIELD WIPER WAS NOT OPERATING. DEALER STATED MOTOR HAD TO BE REPLACED. *AK *PH *NLM
NHTSA complaint #10038193 — an unverified report by a vehicle owner.
Pinckney, MI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE HEADLIGHTS ARE DIM AND DO NOT PUT OUT ADEQUATE LIGHTING, THE CONSUMER FEELS THERE IS NOT ENOUGH VOLTAGE FROM THE HEADLIGHT TO THE BULB, THE CONSUMER HAS REPLACED THE BULBS TWICE WITH WHITE HIGHER WATT BULBS BUT THERE WAS NO DIFFERENCE IT WAS WORSE, THE THIRD SET OF BULBS WERE THE BLUE HALOGEN BULBS BUT WHEN THEY WERE INSTALLED THEY WERE DARK BLUE AND THE CONSUMER COULD SEE NOTHING. *MR *NLM
NHTSA complaint #8020460 — an unverified report by a vehicle owner.
Chino Hills, CA
VISIBILITY:WINDSHIELD
WINDSHIELD GLASS HAS A TWELVE INCH BROKEN LINE IN MIDDLE OF THE GLASS. DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #8012511 — an unverified report by a vehicle owner.
MFG INSTALLATION OR DESIGN DEFECT--- UPPER RADIATOR HOSE LAYS ON THE UPPER PART OF ENGINE. IT LAYS AGAINST THE HEATER CORE INLET HOSE. THE HEATER CORE INLET HOSE HAS A CLAMP THAT CUTS INTO THE UPPER RADIATOR HOSE., NORMAL ENGINE VIBRATIONS ARE ENOUGH TO CUT THROUGH THE HOSE. NOTE: THE HOSE HAS A NYLON NETTING WHICH IS ABRAIDED. THIS RESULTS IN A LOSS OF ENGINE COOLANT. THE OFFENDING CLAMP IS OF POOR DESIGN AND PLACEMENT. IT IS MADE FROM STAMPED SHEET METAL AND HAS OBVIOUS SHARP EDGES, HENCE CUTTING INTO THE RADIATOR HOSE. THIS COULD HAVE BEEN AVOIDED AT DESIGN WITH A DIFFERENT HOSE CLAMP OR AT ASSEMBLY BY TURNING THE OFFENDING CLAMP APROX 90 DEGREES.
NHTSA complaint #759247 — an unverified report by a vehicle owner.
SUN Rise, FL1 injured
VISIBILITY:GLASS, SIDE/REAR
UPON CLOSING REAR DOOR WITHOUT EXCESSIVE FORCE, THE WINDOW ON HATCHBACK SHATTERED. *AK THERE WAS ONE INJURY.
NHTSA complaint #8005048 — an unverified report by a vehicle owner.
Miami Beach, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.
NHTSA complaint #758417 — an unverified report by a vehicle owner.
Miami Beach, FL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.
NHTSA complaint #758417 — an unverified report by a vehicle owner.
Miami Beach, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.
NHTSA complaint #758417 — an unverified report by a vehicle owner.
SAN Obisto, CA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT DEFOGGER IS OPERABLE, BUT HEAT DOESN'T HEAT.
NHTSA complaint #8003820 — an unverified report by a vehicle owner.
Clarks Summit, PA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #752752 — an unverified report by a vehicle owner.
Portland, OR
VISIBILITY:GLASS, SIDE/REAR
ON SEVERAL OCCASIONS WHILE THE BACK WINDOW WAS ROLLING UP IT WOULD GET 2 OR 3 INCHES FROM THE TOP AND AUTOMATICALLY GO BACK DOWN. AFTER SEVERAL ATTEMPTS IT WOULD CLOSE. THE DEALER WAS NOTIFIED AND SAID THEY HAD TO REPROGRAM THE MEMORY. IT HAS HAPPENED TWICE SINCE THEN.
NHTSA complaint #751961 — an unverified report by a vehicle owner.
Cedar Hill, TX
VISIBILITY:GLASS, SIDE/REAR
VEHICLE WAS PARKED. CONSUMER NOTICED BACK WINDOW HAD SHATTERED.*AK *SLC
NHTSA complaint #885931 — an unverified report by a vehicle owner.
Portland, OR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DEEP SCRATCHES HAVE APPERED ON THE INSIDE OF THE FRONT SIDE WINDOWS. ON THE PASSANGER SIDE THE SCRATCHES ARE SO BAD THAT IT INPAIRS THE VIEW OF THE SIDE MIRROR, IT IS SO BAD ON SUNNY DAYS THAT I CAN NOT RELY ON THE USE OF THAT MIRROR. THERE ARE ALSO DEEP SCRATCHES ON THE INSIDE OF THE DRIVER SIDE WINDOW BUT THEY ARE ON THE REAR OF THE WINDOW.
NHTSA complaint #742062 — an unverified report by a vehicle owner.
SAN Diego, CA
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW AUTO UP DOES NOT HAVE AN OBSTRUCTION STOP SAFETY FEATURE. OWNERS PET WAS NEARLY STRANGLED AFTER BEING CAUGT IN THE WINDOW WHILE IT WAS CLOSING. THERE IS A HIGH POSSIBILITY THAT A PET OR SMALL CHILD COULD BE KILLED IN THIS WINDOW WHEN IT IS CLOSED.
NHTSA complaint #741208 — an unverified report by a vehicle owner.