2015 Ford Explorer window and wiper problems

VISIBILITY/WIPER

Backup camera does not work properly. Sometimes it’s showing objects behind me backwards (safety concern) like it’s showing I’m on the opposite side of where I’m trying to park/back up and sometimes it doesn’t work at all (flickering screen/black/gives notification to contact dealer). I have taken it to our local dealer for an approved inspection that it does not work & was told there’s no fix for it yet. No warning sign that this was coming- I had to look up the recall myself.

NHTSA complaint #11755533 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.

NHTSA complaint #11752238 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2015 Ford Explorer. The contact received notice of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention). The contact stated that while driving in the rain on several occasions, he observed water leaking from the left and top of the middle of the windshield. The contact stated that overtime water had leaked and puddling around the sunroof molder and rusted and shorted the sunroof motor. The contact stated that the sunroof did not work due to the shorted motor. The vehicle was taken to a dealer where the contact was informed about the two active recalls and that the rear view camera was inverted and it was diagnosed that the exterior a pillar clip attachments and sunroof and shade motor needed the replaced. The vehicle was not repaired due to the dealer not honoring the sunroof repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

NHTSA complaint #11738028 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear view camera and A-Pillar clips that were promised in the recalls are still not available, increasing the amount of time that it is unsafe to backup my 2015 Ford Explorer. As well as the A-Pillar clip the endangers other drivers if the trim were to come off.

NHTSA complaint #11726447 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

RECALL ID 25V695 rear camera. Camera does not work. Please issue a remedy!

NHTSA complaint #11715767 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My back up camera will work then it stops working as im backing up and says unavailable contact dealer

NHTSA complaint #11671042 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Vehicle has parking lights illuminated and not daytime running lights (headlamps). Illegal in most states and ans very dangerous at low light conditions! Ford engineers claim they cannot reconfigure after 6 months of attempting to do so. Major safety issue and legal issue if there is ever an accident involving death.

NHTSA complaint #11665805 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

waiting for recall repair to be done, over 1yr and still nothing

NHTSA complaint #11657743 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Driving high speed across Alligator Alley FL molding on both sides of front window loosed and began "flapping" loudly. On checking later learned that problem related to recall 24V031, loose A pillar applique trim. Over a year now and repair is unavailable so has not been done. Fear problem will reoccur, perhaps more serious.

NHTSA complaint #11640894 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Recall 24V031 I received a notice in February about the recall. I have since received several notices and emails about it. Every time I call, they still don't have the part(s) to fix my vehicle and they have no estimated time for when they will get the part(s). When I looked up the recall, it was filed January 19, 2024. It is now December 2024 and still no part(s) to fix the recall. This is totally unacceptable. Ford should be held accountable for fixing the recall in a timely manner (10+ months is not timely).

NHTSA complaint #11628280 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The side trim pieces on the windshield have flown off my car and the gasket around the windshield has torn off. I've had to replace them three times on each side. I have a 2015 Ford Explorer.

NHTSA complaint #11588651 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The Moonroof/Sunroof’s motor always breaks down in winter due to snow freezing and water entering the roof and engine, I've had it repaired twice at the dealership, but every winter the problem returns, I talked to owners of the same model of vehicle and the same thing happens to them.

NHTSA complaint #11576197 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

While driving on interstate 10 at 70mph, the weatherstripping blew off hitting the car behind me. When it blew off, it was very loud and distracting causing me to swerve on the road

NHTSA complaint #11553814 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

The contact owns a 2015 Ford Explorer. The contact stated while driving 70 MPH, the front windshield molding became fractured and started striking the front passenger’s side door glass. The contact was able to safely drive the vehicle to the shoulder of the road. The vehicle was taken to the dealer. The contact was informed that there was no recall. The dealer advised the contact to report the failure to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.

NHTSA complaint #11552640 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2015 Ford Explorer. The contact stated that the sunroof was leaking during inclement weather. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gaskets and internal sunroof rails needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

NHTSA complaint #11551781 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Left side windshield trim molding flew off hitting car behind me. Causing car to then chase me down and run me off the road. Two months later the right side flew off while driving luckily not hitting another car on the road. Something needs done about this. Every Ford Explorer I see on the road is missing one or both of these trim pieces! Do better FORD!

NHTSA complaint #11541040 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

HVAC system does not switch to defrost. It also does not switch temperatures on the passenger side.

NHTSA complaint #11533752 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The components that hold the windshield in started coming out going down the highway at 55 miles per hour terrifying me that the windshield was coming out. I understand that this is happening a lot in the ford explorers. I am having components replaced next week.

NHTSA complaint #11529840 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The A-Pillar Windscreen TRIM on each side of the vehicle are a failed Ford design and require pending replacement to prevent them flying off whilst traveling and endangering other road users or pedestrians.

NHTSA complaint #11525694 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2015 Ford Explorer. The contact stated that rainwater was entering the vehicle. There is water on the front floorboard. The contact stated that the sunroof motor became inoperable, and the sunroof could no longer be opened. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a claim number, but no additional assistance was provided. The failure mileage was approximately 127,021.

NHTSA complaint #11522636 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 70 MPH, the front windshield trim on the passenger’s side detached from the vehicle. The contact stated he heard an abnormal noise when the trim detached. The contact had taken the vehicle to a body shop to replace the missing trim. The vehicle had been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Ford Customer Satisfaction Program: 17N04 (Trim). The failure mileage was approximately 45,000.

NHTSA complaint #11514613 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2015 Ford Explorer. The contact stated while starting the vehicle, the front windshield wipers activated independently. The contact removed the fuse to stop the windshield wipers. The vehicle was not diagnosed. On another occasion while starting the vehicle, the vehicle lost power steering functionality with the steering assist fault message displayed. The contact turned off and restarted the vehicle and the message disappeared and the power steering functionality returned. The vehicle was not diagnosed. On another occasion while the contact shifted the vehicle into park(P), the vehicle delayed recognizing that the vehicle was in park(P) and failed to turn off as needed. The manufacturer was contacted but provided no assistance. The failure mileage was 170,000.

NHTSA complaint #11514301 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The window trim on the passenger side flew off while I was driving on the freeway. Also, my backup camera has been malfunctioning, the camera works off and on. It will work, then black out. At times is does not work at all.

NHTSA complaint #11511108 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

The window trim on the passenger side flew off while I was driving on the freeway. Also, my backup camera has been malfunctioning, the camera works off and on. It will work, then black out. At times is does not work at all.

NHTSA complaint #11511108 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

Driver side windshield trim unexpectedly and instantaneously detached while traveling approximately 65 mph on interstate during daylight hours under dry conditions. It flew off the vehicle creating cosmetic damage to driver door and mirror, landing in lane behind. Part was lost on road somewhere and have not had it replaced or repaired. It could have impacted a vehicle behind causing damage or dangerous condition for driver or other vehicles. It has not been inspected and is in original condition after incident. I became aware of similar complaints and felt need to register. Estimated repair approximately $500.

NHTSA complaint #11506021 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2015 Ford Explorer. The contact stated that the front windshield was detaching. The contact stated that the windshield seal was peeling away and slowly detaching. The contact stated that the trim had detached. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

NHTSA complaint #11505328 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

Having read in a newspaper about the side windshield trim flying off it got me thinking about the rubber seals that go under that trim. On my Ford Explorer i have had those rubber seals split and and start ripping in strips. I have had to glue them to keep them from ripping off and maybe hit a vehicle behind me. Also there is a plastic plate that is below the windshield and under the windshield wipers that is warping. Have talked to a person that owns a body shop he told me that that is a common problem on these models of Explorers. He told me if i go and complain Ford may fix it for free. I have one more thing to mention. Went put in the VIN# for my Explorer it states that i have a recall that has not been Fixed. It is for the rear toe link. Well it has been fixed and i don't know how to change it to fixed.

NHTSA complaint #11505398 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Vehicle window trim, (Front right) detached and flew off vehicle when traveling between 50-60mph. I was unaware that this wasn't an isolated incident until the news reported a potential investigation.

NHTSA complaint #11505101 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

The molding on the front passenger side windshield flew off while driving at highway speeds.

NHTSA complaint #11504878 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

On the highway in Texas a piece of the trim on the passenger side of windshield flew off the car. We pulled off the highway and found the part. We stopped at abford dealer in California to have it re -attached.

NHTSA complaint #11505036 — an unverified report by a vehicle owner.