2014 Ford Explorer other reported problems

UNKNOWN OR OTHER

There are often times that there is a strong exhaust odor inside the vehicle, especially when idling

NHTSA complaint #11751071 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This complaint concerns a failed federal safety recall repair that has resulted in structural damage and rendered my vehicle unsafe to drive. I am the original owner of this vehicle (since XXX). On XXX, Riverside Ford ([XXX]) performed a federal safety recall repair on my vehicle's A-pillars. On January 28, 2026, the vehicle began leaking water. On that day the dealership find the leak due to cracked A-pillar from the clip not holding.In May 2026 I had 4 inches of standing water on the passenger side while in Florida on vacation, and smeared excessive, unprofessional adhesive on the exterior trim. Took it to the dealership the Monday after returned from vacation to have them figure out why it was leaking again. They charged me $218 to have a diagnostic check even though it was part of the recall. Couldn't find any leaks. Took the headliner down. Said that they cleaned out the sunroof tubes but didn't verify if anything ever came out of them. Went back again because of the adhesive that was seeping and dried onto it and you look it's very sloppy. Contacted Ford corporate office opened a case. On XXX, during a another attempt, the dealership replaced the A-pillars again. Upon pickup, the interior sunroof headliner was completely sagging and unseated from its rails. There are massive structural gaps on all sides where I can stick my hand through to the sunroof rails. The dealership service manager, Connie Tell, denied responsibility and refused to let me view the shop video. The vehicle is no longer weather-tight, poses an interior electrical/mildew hazard, and cannot be driven in the rain due to the dealership's faulty execution of a federal safety recall. They also chipped paint off of my vehicle again taking the pillars off to replace them. Connie, when I had mentioned it said you already have paint chips on your car. What difference would it make that's not the point at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11750298 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The defective recall items outlined in NHTSA Recall 24V031 (safety recall notice 24S02) continue to remain unrepaired and unresolved. The original notice was dated January 2024 and advised that parts and repairs should be available by late 2024. As of May 26, 2026 parts are not available and the windshield trim attachments and related rubber seals are not in place. The safety recall notice details the risks associated with this unrepaired and unresolved recall item.

NHTSA complaint #11739992 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My pillar are coming off to the point when it rains water get inside my car. It’s messed up my system in my car. I can’t close my sun roof and water comes down from my lights that’s above my head where you put your sunny sunglasses in. I been calling around and still haven’t got no where.

NHTSA complaint #11739722 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The dashboard will randomly not work upon start up or stop working while driving... this only occurs for no longer than 1 min and will self correct. I have had multiple mechanics look for the cause of the issue and have replaced everything short of the instrument cluster and the wiring harness of the truck. While this doesn't seem to interfere with the function of my vehicle, this is/can be very dangerous. Please advise

NHTSA complaint #11736733 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This recall has been open since 2024 with no available repair. My vehicle already experienced the failure while driving twice. I need this escalated to a regional service manager for resolution, or an alternative remedy if parts are still unavailable.”

NHTSA complaint #11735116 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear driver side makes loud squeaky sound while driving over speed bumps slowly or bumpy roads. I purchased this vehicle used June 2025. It has an active molding recall that hasn't been fixed and I have contacted a Ford dealership last year.

NHTSA complaint #11731286 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up camera turns black when the car is in reverse. Other times the screen has red, yellow, green horizontal stripes displayed which make the screen hard to see any objects behind me. This is the same problem ford has experienced with other explorer models and there is an activr recall for those models. My car is a 2014 model and is experiencing the same problems.

NHTSA complaint #11727200 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Both the driver side and passenger side exterior a-pillar applique molding came while driving down the highway and almost caused an accident. This has happened twice because FORD says they can't fix it because they don't have the parts. Anyone can get the parts online that are after market but that does not fix the issue. I did buy the after market ones and those came off on the interstate and almost hit a motorcycle driver. This has been going on Since January of 2024 and FORD is not doing anything about it. You are unable to call FORD, email FORD, and no one will escalate this. Now it has become even more of a safety issues because my rubber seals for my windshield are wearing and tearing off at a fast pace. It is causing more damage that FORD will not be responsible for fixing. Why do safety recalls not get fixed and are not forced to be fixed? Safety recall and no one cares to get it fixed.

NHTSA complaint #11724059 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have noticed Ford has recalled the back up camera for many makes and models however, my back up camera will not work when the car is hot. The make and Model is 2014 Ford Explorer Sport. Would this be considered?

NHTSA complaint #11722562 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the position of the PTU,location of changing fluid and no mileage recommended for regular service or recommended regular service in the owners manual

NHTSA complaint #11717080 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera screen does one of the following when put in reverse Screen turns black or freezes or Turns blue when car is put in reverse. This happens daily many, many times. If I turn off the car for approximately 5 minutes it may clear up and then happen again within 30 seconds. This is a safety hazard and will cause an accident or fatality.

NHTSA complaint #11712402 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear view camera either is dark or reverses view (left is right and right is left). The camera either doesn’t work, works correctly or provides a horizontally flipped image so the driver side and passenger side views are reversed (this is the most dangerous view and the view that happens most frequently). I recently noticed that there has been an official recall for the 2015 Explorer but not the 2014. I wanted to bring it to your attention that more years are affected and need attention. The dealer claims not to know the problem and wants hundreds of dollars to “diagnose”.

NHTSA complaint #11705908 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I'm writing regarding recall: October 13, 2025 NHTSA CAMPAIGN NUMBER: 25V695000 Rearview Camera Image May Not Display A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. I have a 2014 Ford Explorer and the rearview camera failed approximately 1 year ago. I have experienced intermittent image, partial image, and no image at all. Is there some reason the 2014 Ford Explorer is not included in the recall ?

NHTSA complaint #11705463 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

First issue is regarding the rear view camera, it kept going out and coming back on and now it shows the image in mirror view (what is on my left will show up on the right and vice versa on the monitor). I did see some fords were recalled, I was told mine wasn't and I would have to pay for this out of my pocket. Second issue is about my motor mounts, all mounts have been replaced approximately 3-4 times.

NHTSA complaint #11698812 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The backup camera doesn’t work. When I put it in reverse the camera goes blank or is very distorted where you can’t see

NHTSA complaint #11698078 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine over heat warning while driving and I checked there is a coolant leakage.

NHTSA complaint #11697807 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Dealer says they can't get parts .. been 2 years waiting .. no delivery daye

NHTSA complaint #11697760 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Windshield rubber falling out and breaking apart.

NHTSA complaint #11696351 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2014 Explorer back up camera goes blank with a blacked screen while trying to back up. When in reverse the camera goes blank back on then blank again. This problem has caused several near misses while backing up.

NHTSA complaint #11695700 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear back uo camera. The camera will randomly flip the screen when backing up & lose the lines or the screen goes black and nothing appears. It has not been confirmed byxa dealership yet. There were no warnings. There has been a recall for the 2015 explorer and up. Can the 2014 explorer be added to the recall aswell?

NHTSA complaint #11694998 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera not working. It will show a black screen or yellow triangle instead of the back up camera turning on.

NHTSA complaint #11693991 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera displays opposite. Power driver seat doesn’t lower making it difficult to reach the pedals

NHTSA complaint #11694188 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine stopped working I wanna know if there is a warranty

NHTSA complaint #11690130 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear backup camera has been glitching for years. The screen will go completely blank or glitch in and out. Sometimes the infotainment center says it cannot detect the rear camera. This puts the safety of pedestrians, drivers, and those in the car at risk when backing up. The issue has been reproduced and confirmed by both a dealer and an independent service center. The component has not been inspected because it would cost up to $2,000 just to diagnose the issue. There are no warning lamps or codes for this issue. As stated, sometimes the infotainment center gives a message saying that the rear camera was not detected.

NHTSA complaint #11688345 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR BACK UP CAMERA IMAGE IS REVERSED NOT ALWAYS IN COLOR CAMERA STAYS ON ONCE VEHICLE IS IN DRIVE FOR SOMETIMES UP TO 20 SECONDS IMAGE IS NOT DISPLAYED AT ALL TIMES WHEN IN REVERSE AND WHEN THIS HAPPENS, WITHIN 24 HOURS THERE IS A 'SYSTEM UPDATE' THAT AFFECTS INFOTAINMENT SCREEN INCLUDING BLUETOOTH

NHTSA complaint #11687347 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A-PILLAR APPLIQUE TRIM on both sides of windshield have blown off in traffic. Water is getting vehicle.

NHTSA complaint #11684789 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The windshield trim recall is taking a long time to correct. I had a piece fall off while driving which could have damaged another vehicle and caused a incident.

NHTSA complaint #11683006 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This recall has been active for over 6 months with no resolution from Ford on the estimated time that the part will be available. The window trim is missing and parts broken which causes a major leak in the vehicle and has now escalated to mildew in the vehicle from continued leakage in the rain. The response continues to be the same from the dealer that they don't know when the part will be available but in the meantime, a part that could very well cause accidents, injuries or even death as well as interior damage seems to not that big of a concern as far as the Ford Motor Company is concerned. Is there anyway to create a little more urgency for those of us who are having to live with this.

NHTSA complaint #11677308 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear camera blank

NHTSA complaint #11675524 — an unverified report by a vehicle owner.