2025 Ford F-150 Hybrid problems

VISIBILITY

The contact owns a 2025 Ford F-150. While the contact was driving at an undisclosed speed, the moonroof fractured without impact. The contact stated that there were no vehicles nearby and there was no impact to cause the failure. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,300.

NHTSA complaint #11753525 — an unverified report by a vehicle owner.

SERVICE BRAKES

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11733467 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11733467 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11733467 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

See attached document for complaint.

NHTSA complaint #11723791 — an unverified report by a vehicle owner.

SERVICE BRAKES

See attached document for complaint.

NHTSA complaint #11723791 — an unverified report by a vehicle owner.

POWER TRAIN

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

NHTSA complaint #11687935 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

NHTSA complaint #11687935 — an unverified report by a vehicle owner.

ENGINE

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

NHTSA complaint #11687935 — an unverified report by a vehicle owner.

POWER TRAIN

Power train failure message with loss of power.

NHTSA complaint #11683532 — an unverified report by a vehicle owner.

POWER TRAIN

New 2025 F150 Lariat with 3.5L V-6 Twin-Turbo Full Hybrid. Truck was sitting in garage and off when suddenly a message appeared on the digital speedometer area saying there was a powertrain fault. Truck only had 280 miles. At about 310 miles, service light came on indicating service was due. Checked FordPass app and the on board diagnostic program indicated there was a power train fault detected. I’ve checked several online forums and many owners are reporting that there are known Ford Technical Service Bulletins (TSB) regarding this issue and the issue has to due with faulty starter, alternator, and battery. Ford know about this issue and that it is common yet they have failed to issue a recall to fix all of these.

NHTSA complaint #11679651 — an unverified report by a vehicle owner.

POWER TRAIN

Lower steering intermediate shaft bolt loose or missing Recall incomplete Front brake hose jounce bracket repair Recall incomplete 3.5L engine cup plug inspection Recall incomplete Connecting rod inspection Recall incomplete Transmission main control valve body replacement Please add to the list of RECALLS incomplete from Campaign 25S19/25V164. As Front brake hose jounce bracket repair Recall being incomplete is a IMMEDIATE concern for reporting to ANY driver on the highway and roadway in transit. Please report for incomplete BRAKING issue fixed, as is is detrimental on highway traffic at HIGH MPH.

NHTSA complaint #11679480 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Lower steering intermediate shaft bolt loose or missing Recall incomplete Front brake hose jounce bracket repair Recall incomplete 3.5L engine cup plug inspection Recall incomplete Connecting rod inspection Recall incomplete Transmission main control valve body replacement Please add to the list of RECALLS incomplete from Campaign 25S19/25V164. As Front brake hose jounce bracket repair Recall being incomplete is a IMMEDIATE concern for reporting to ANY driver on the highway and roadway in transit. Please report for incomplete BRAKING issue fixed, as is is detrimental on highway traffic at HIGH MPH.

NHTSA complaint #11679480 — an unverified report by a vehicle owner.

SERVICE BRAKES

Lower steering intermediate shaft bolt loose or missing Recall incomplete Front brake hose jounce bracket repair Recall incomplete 3.5L engine cup plug inspection Recall incomplete Connecting rod inspection Recall incomplete Transmission main control valve body replacement Please add to the list of RECALLS incomplete from Campaign 25S19/25V164. As Front brake hose jounce bracket repair Recall being incomplete is a IMMEDIATE concern for reporting to ANY driver on the highway and roadway in transit. Please report for incomplete BRAKING issue fixed, as is is detrimental on highway traffic at HIGH MPH.

NHTSA complaint #11679480 — an unverified report by a vehicle owner.

SERVICE BRAKES

While driving roughly 30-40mph, there was complete loss of brakes. complete soft pedal to the floor with no brake function. ABS and Brake lights flash on dash board, parking brake malfunction warning. No prior warnings, issues, messages indicating need for brake service. My wife and kids were in the car and were lucky to be on a street where we were able to coast to a stop. Any busy street or highway driving could have been sever accident/potential loss of life incident. The dealer said they have never seen this issue before and said they went through a bunch of control modules and simply reset and made software updates. I never received a confirmed "root cause". Dealer made above mentioned software updates and drove the car for 50 miles, claim the issue/service is complete and we need to take the car. No root cause, no confirmed component failure, etc. We do not feel safe taking delivery of the car. We have requested a Ford field service technician/engineer inspect the vehicle with no luck. we have started buy back/replacement process with Ford, no decision made - tells us we are subject to lemon law as if this is a "creature comfort" issue and that we need to take the car back.

NHTSA complaint #11675627 — an unverified report by a vehicle owner.

SERVICE BRAKES

While driving, a vehicle began stopping in front of me. I attempted to stop, however my braking power seemed heavily reduced. Eventually the emergency automatic braking kicked in and engaged my emergency brake. I barely stopped in time. Simultaneously, several warning lights appeared on my dash including ABS, traction control, hill assist, and check engine. Immediately after the incident, my brake pedal felt loose. Braking power was severely diminished and delayed. Stopping while going a mere 5 mph would take about 10 yards. It was extremely dangerous and scary to operate - even to pull into the nearest safe parking lot. Upon restarting my vehicle twice, the lights went off except for the check engine light and my braking power returned.

NHTSA complaint #11670728 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving, a vehicle began stopping in front of me. I attempted to stop, however my braking power seemed heavily reduced. Eventually the emergency automatic braking kicked in and engaged my emergency brake. I barely stopped in time. Simultaneously, several warning lights appeared on my dash including ABS, traction control, hill assist, and check engine. Immediately after the incident, my brake pedal felt loose. Braking power was severely diminished and delayed. Stopping while going a mere 5 mph would take about 10 yards. It was extremely dangerous and scary to operate - even to pull into the nearest safe parking lot. Upon restarting my vehicle twice, the lights went off except for the check engine light and my braking power returned.

NHTSA complaint #11670728 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I leased this vehicle as new a couple of months ago. The rear view camera was not working. The dealership in West Branch Michigan assured me that they would fix it. Subsequent visits and followup with dealership have been unsuccessful in the fix. During this time I almost ran over my grand daughter when backing up with no rear view camera. Very dangerous. Also any components relying on the rear view camera are also disabled. I beleive Ford has a concern in fixing this problem. It could result in a serious accident with pedistrian.

NHTSA complaint #11669872 — an unverified report by a vehicle owner.

WHEELS

Vehicle experienced a flat tire on the side of a busy highway. The factory installed wheel rim was impossble to remove from the hub because it was corroded to the hub. Teo people had to stand in the traffic lane on an interstate highway to use mechanical leverage to remove the wheel. This vehicle is only 2 months old.

NHTSA complaint #11669676 — an unverified report by a vehicle owner.

STEERING

I would like to discuss a failure and concern with my new 2025 Ford F150. The Failure: While driving down the highway with Blue Cruise engaged and in control, the truck quickly veered off to the right. I immediately grabbed the steering wheel to correct the direction of the truck to avoid being driven off the road by the system. Based on the photo (attached) I have attached, it appears the Blue Cruise system possibly became confused with these lines in the road. Had I not corrected the vehicle, the truck quite possibly could have continued veering to the right, causing a catastrophic vehicle crash. I have attached a photo for your viewing. The Concern: The second issue relates to the F150s transmission. Like my 2021 F150, the 2025 F150 continues to exhibit the same concern with the transmission shifting hard (with a thud) from Park to Drive and similarly when stopped at a light to engaging the gas pedal. This leaves me to believe there will be transmission failure at some point due to the hard jerks. What is going on Ford??

NHTSA complaint #11667292 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

I would like to discuss a failure and concern with my new 2025 Ford F150. The Failure: While driving down the highway with Blue Cruise engaged and in control, the truck quickly veered off to the right. I immediately grabbed the steering wheel to correct the direction of the truck to avoid being driven off the road by the system. Based on the photo (attached) I have attached, it appears the Blue Cruise system possibly became confused with these lines in the road. Had I not corrected the vehicle, the truck quite possibly could have continued veering to the right, causing a catastrophic vehicle crash. I have attached a photo for your viewing. The Concern: The second issue relates to the F150s transmission. Like my 2021 F150, the 2025 F150 continues to exhibit the same concern with the transmission shifting hard (with a thud) from Park to Drive and similarly when stopped at a light to engaging the gas pedal. This leaves me to believe there will be transmission failure at some point due to the hard jerks. What is going on Ford??

NHTSA complaint #11667292 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brakes failed on my 2025 F150 and several ABS and brake system alarms came in. The problem went away on its own. I took the truck to my dealer and was told Ford is aware of the problem and does not have a fix. No other advice was given.

NHTSA complaint #11660830 — an unverified report by a vehicle owner.

POWER TRAIN

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.

NHTSA complaint #11660025 — an unverified report by a vehicle owner.

STEERING

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.

NHTSA complaint #11660025 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.

NHTSA complaint #11660025 — an unverified report by a vehicle owner.