191 of the
1,274 complaints about the 2000 Ford F-150 are about the
throttle and cruise control — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
100,000 miles.
F
191
Complaints
3
Crashes
156
Fires
2
Injuries
Exactly what failed
Cruise Control
9851.3%
Vehicle Speed Control
8846.1%
Linkages
31.6%
Accelerator Pedal
21.0%
Acceleration & Cruise Control across every Ford F-150 year
The contact owns a 1998 Ford F-150. The contact stated that while The vehicle was park in the son's driveway the neighbor alerted the son that the vehicle on fire. The son rushed to the vehicle and discovered flames coming from the cabin of the vehicle. The Fire Department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. The cause of the fire was not determined. The local dealer and manufacturer was not contacted regarding the failure. A fire report was take at the scene.. The failure mileage was 190,000.
NHTSA complaint #11736493 — an unverified report by a vehicle owner.
at 132,000 milesMarion, OH
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 1997 N/A Ford F-150. The contact stated that while servicing the vehicle independently, the contact unplugged the cruise control deactivation sensor and became aware of condensation leaking from the sensor. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.
NHTSA complaint #11679327 — an unverified report by a vehicle owner.
at 150,000 milesHawkinsville, GAFire
VEHICLE SPEED CONTROL
The contact owned a 2000 Ford F-150. The contact stated that her son had parked the vehicle in the residence driveway and had turned off the ignition. The son had exited the vehicle and saw that a fireball had erupted from under the hood. The contact stated that she had reviewed the explosion on her home security camera. The contact stated that the fire department was called and extinguished the flames with water. A fire department report was not filed however it was commented that the origin was most likely an electrical fire. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by her insurance company. The manufacturer was informed of the failure and referred the contact to the NHTSA Safety Hotline. The contact was aware of an open recall for the vehicle, NHTSA Campaign Number: 05V017000 (Vehicle Speed Control), which had a risk of fire. The contact was not the original owner of the vehicle. The failure mileage was approximately 150,000.
NHTSA complaint #11656310 — an unverified report by a vehicle owner.
at 159,000 milesLakewood, CA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT REPLACED THE CRUISE CONTROL START BUTTON HOWEVER WHEN PRESSED IT WOULD ACTIVATE THE HORN INSTEAD OF THE CRUISE CONTROL. IN ADDITION, THE CONTACT MENTIONED THAT THE ODOMETER WOULD INTERMITTENTLY ILLUMINATE TO DISPLAY THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
NHTSA complaint #11298221 — an unverified report by a vehicle owner.
at 100,000 milesBeebe, AR
VEHICLE SPEED CONTROL
FIRST I PURCHASED THE FORD F-150 2000 YEAR MODEL FROM A CAR DEALERSHIP ON OCT 28, 2019. IMMEDIATELY THERE WAS PROBLEMS KEEPING IT RUNNING. THEY PUT A NEW BATTERY IN IT 2 DAYS LATER THEN WHILE REACHING 50 MPH MY TONS WOULD DROP AND THE TRUCK WOULD NOT ACCELERATE I HAD JUST PUT 51 DOLLARS IN THE TANK, THEN I PUSHED THE GAS TO THE FLOOR MY ROOMS WOULD GO ALL THE WAY TO 3 THEN I WOULD HAVE TO LET OFF THE GAS AND IT SEEMED TO DO A HARD SWITCH IN GEAR. AS THIS CONTINUED THE ENTIRE TRUCK SHOOK TILL I FIGURED OK JUST PUMP THE GAS AND LET OFF BEFORE THE SHAKING GOT TO BAD. NOW THE SHAKING AS GOTTEN WORSE AND THE TRUCK SEEMS TO NOT WANT TO ACCELERATE AT ALL OR DOES A HARD STALL. IT IS SUPPOSED TO HAVE A NEW LOW RANGE MOTOR WITH ONLY 100,000 MILES ON IT AT LEAST THE DEALER TOLD ME THAT, I ALSO VERBALLY MADE AN AGREEMENT WITH THE DEALER THAT IF ANYTHING WAS TO GO WRONG HE WOULD FIX IT, HE AGREED. NOW THAT I HAVE SEEN MY TRUCK HAS 18 RECALLS AND ONE THAT HAS NOT BEEN FIXED, A DUPLICATE TITLE AND HAD 2 LIENS I HONESTLY WANT MY MONEY BACK.IM A SINGLE MOTHER GOING TO COLLEGE AND I'M ALL MY DAUGHTER GOTS. I TOLD THE DEALER I NEEDED A RELIABLE VEHICLE. THE VEHICLE WAS IN MOTION ALL TIMES AND IT DOES IT ON THE HWY AND CITY STREETS.
NHTSA complaint #11278578 — an unverified report by a vehicle owner.
at 178,000 milesEL Paso, TXFire
VEHICLE SPEED CONTROL
AROUND 4A.M I SMELLED FROM MY ROOM SOMETHING BURNING I WOKE UP LOOKED OUT THE WINDOW & SAW FIRE COMING OUT OF MY 2000 F-150 PICK UP TRUCK FROM UNDER THE HOOD. WENT OUTSIDE & TOOK THE MATTER IN MY OWN HANDS I QUICKLY GOT THE HOUSE WATER HOSE & TURNED OFF THE FLAMES. THANK GOD FIRE DID NOT REACH ANY FUEL LINES NOBODY WAS INJURED & FIRE DID NOT REACH THE HOUSE. I WAS THINKING OF HOW COULD THIS HAPPEN IF MY TRUCK WAS NOT MOVED FOR 2 DAYS & WAS JUST PARKED IN FRONT OF MY HOME. I WENT AHEAD & DID SOME RESEARCH ON LINE & FOUND OUT THERE WAS A RECALL FOR MY VEHICLE SAFETY RECALL 05S28-SPEED CONTROL DEACTIVATION SWITCH FIRE.
NHTSA complaint #11020658 — an unverified report by a vehicle owner.
at 152,000 milesPflugerville, TXFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT WHILE AT A FAMILY FUNCTION, THE CONTACT'S RELATIVE MADE THEM AWARE THAT THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNOCCUPIED THEREFORE THERE WERE NO INJURIES SUSTAINED. THE MATT HIKE FORD WAS NOTIFIED AND MADE THE CONTACT AWARE THE VEHICLE WAS INVOLVED NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL) HOWEVER THEY WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT DUE TO THE SITUATION THEIR INFORMATION WAS FORWARDED TO THE OFFICE OF THE GENERAL COUNCIL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11012374 — an unverified report by a vehicle owner.
at 158,000 milesWhite City, ORFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. WHILE THE VEHICLE WAS TURNED OFF AND UNATTENDED, THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT PRESENT. THE FIRE DEPARTMENT WAS CALLED. THE FIRE DEPARTMENT AND A PASSERBY EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE DEPUTY FIRE MARSHAL DIAGNOSED THAT THE FIRE WAS DUE TO THE SPEED CONTROL SYSTEM IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
NHTSA complaint #11004053 — an unverified report by a vehicle owner.
at 190,000 milesNewnan, GAFire
VEHICLE SPEED CONTROL
HAD DRIVEN APPROXIMATELY 5 MILES PARKED IN A LOWES PARKING LOT WENT INTO THE STORE FOR ABOUT 45MIN. ONLY TO COME OUT TO MY TRUCK ON FIRE. THE TRUCK WAS COMPLETELY OFF AND NO ONE WAS IN IT, AND THERE ARE ONLY 2 SETS OF KEYS ONE IN MY POCKET AND THE OTHER AT HOME. THE VEHICLE WAS LOCKED. PRIOR TO DRIVING THE 5 MILES IT HAD NOT BEEN DRIVEN IN 2 DAYS. FORD SAYS IT'S NOT THERE PROBLEM AND INSURANCE ONLY WANTS TO GIVE US $3,700.00. MY HUSBAND IS A RETIRED VETERAN AND THIS WHOLE SITUATION HAS CAUSED HIS PTSD TO BE TRIGGERED.
NHTSA complaint #10905818 — an unverified report by a vehicle owner.
at 122,263 milesSAN Diego, CAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. WHILE THE VEHICLE WAS PARKED FOR APPROXIMATELY FIVE HOURS ON THE STREET, THE VEHICLE CAUGHT FIRE AND WAS TOWED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS NOT AWARE OF A RECALL, ALTHOUGH NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL) WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, CONFIRMED THE RECALL, AND PROMISED TO GET BACK TO THE CONTACT. THE FAILURE MILEAGE WAS 122,263.
NHTSA complaint #10876010 — an unverified report by a vehicle owner.
at 145,258 milesVista, CAFire
VEHICLE SPEED CONTROL
CAR WAS PARKED, CAR CAUGHT ON FIRE DO TO RECALL 05S28, PUT OUT MYSELF. WAS NEVER INFORMED ABOUT RECALL BECAUSE I WAS SECOND OWNER.
NHTSA complaint #10654840 — an unverified report by a vehicle owner.
at 133,000 milesHemet, CAFire
VEHICLE SPEED CONTROL
TRUCK WAS PARKED IN DRIVEWAY WHEN IT SUDDENLY CAUGHT ON FIRE UNDER THE HOOD BURNING THROUGH THE HOOD IN A MATTER OF SECONDS. FIREFIGHTERS CALLED TO THE SCENE SAID THEY HAVE NEVER SEEN ANYTHING LIKE IT BEFORE. I BELIEVE THIS FIRE WAS CAUSED BY THE SPEED CONTROL SWITCH, OF WHICH THERE HAVE BEEN AT LEAST TWO RECALLS ON OF WHICH WE WERE NEVER INFORMED ABOUT.
NHTSA complaint #10490630 — an unverified report by a vehicle owner.
at 149,000 milesBurns, ORFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT REPORTED TO THE SCENE TO EXTINGUISH THE FIRE. THE FIRE CHIEF ADVISED THE CONTACT THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE BUT THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS INCLUDED IN AND PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #10490087 — an unverified report by a vehicle owner.
at 150,000 milesFort Worth, TXFire
VEHICLE SPEED CONTROL
2000 FORD F150 PICKUP WAS PARKED ON THE STREET AT MY MOTHER IN LAW'S HOUSE. IT HAD BEEN SITTING FOR ABOUT 2 HOURS WHEN WE HEARD THE HORN GOING OFF. WE LOOKED OUTSIDE AND THE FRONT OF THE TRUCK WAS ENGULFED IN FLAMES. THE FIRE GREW SO QUICKLY AND HAD BURNED OUT THE WHOLE CAB BY THE TIME THE FIRE DEPARTMENT GOT IT OUT. IT WAS A TOTAL LOSS, AND HAS PUT OUR FAMILY IN A HORRIBLE SITUATION. THE FIRE STARTED ON THE DRIVER SIDE UNDER THE HOOD. IT LOOKED TO BE ABOVE THE WHEEL AND NEAR THE WINDSHIELD. WHILE THE FIRE WAS BURNING, IT CAUSE THE WINDSHIELD TO EXPLODE, SHOOTING GLASS ALL OVER THE STREET. THE FIRE ALSO DAMAGED ANOTHER VEHICLE PARKED NEARBY. THE TRUCK IS A CHARRED SKELETON AND THE TIRES WERE EVEN MELTED TO THE CONCRETE! THERE IS ABSOLUTELY NOTHING LEFT. I AM GRATEFUL WE WERE NOT IN THE TRUCK OR DRIVING DOWN THE ROAD, BUT THIS IS SO UPSETTING. WE CANNOT AFFORD TO BUY A NEW VEHICLE, WHICH IS WHY WE WERE DRIVING A 13 YEAR OLD TRUCK TO BEGIN WITH. WE DID NOT HAVE THE MONEY FOR ANOTHER CAR PAYMENT. NOW -WE ARE WITHOUT A VEHICLE.
NHTSA complaint #10443951 — an unverified report by a vehicle owner.
at 26,000 milesSAN Ysidro, CAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT DIAGNOSED THAT FLUID LEAKED INTO THE BRAKE MASTER CYLINDER AND CAUSED THE FIRE. A FIRE REPORT WAS FILED. THE VIN WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTICE IN THE MAIL. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND TOLD THE CONTACT THAT THEY WOULD PROCESS AN INVESTIGATION UPON THE GROUNDS THAT THE INSURANCE COMPANY WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 26,000.
NHTSA complaint #10435050 — an unverified report by a vehicle owner.
Santa FE Springs, CA
VEHICLE SPEED CONTROL
MY TRUCK WAS PARKED ON MY DRIVEWAY, AND HAD NOT BEEN DRIVEN IN ABOUT 2WKS. I DIDN'T EVEN THINK THAT THE BATTERY HAD A CHARGE. MY [XXX] WIFE AND A SALESMAN AND I JUST HAPPENED TO BE STANDING A FEW FEET AWAY HAVING A CONVERSATION, WHEN WE SMELLED WIRES BURNING. I QUICKLY RAISED THE HOOD OF THE TRUCK TO SEE THE PLUG WIRES CONNECTED TO THE BRAKE MASTER CYLINDER SMOKING. AT THAT TIME I OF COURSE DISCONNECTED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10434174 — an unverified report by a vehicle owner.
Peculiar, MOFire
VEHICLE SPEED CONTROL
ON TUESDAY OCTOBER 4, 2011 MY TRUCK CAUGHT FIRE WHILE SITTING IN A PARKING LOT AT MY WIFE'S PLACE OF EMPLOYMENT. THE TRUCK WAS NOT RUNNING AND HAD NO MAJOR MECHANICAL ISSUES. THE FIRE STARTED FROM THE ENGINE COMPARTMENT AND DAMAGED THE A MAJORITY OF THE FRONT END OF THE VEHICLE, IT IS TOTALED. I BELIEVE MY FORD TRUCK CAUGHT FIRE DUE TO A FAILURE IN THE CRUISE CONTROL WIRING SYSTEM AND A LEAK IN THE BRAKE FLUID SYSTEM. THERE WAS A RECALL FOR THE WIRING AND MY TRUCK WAS NOT FIXED DUE TO ME BEING THE SECOND OWNER. I WAS NOT AWARE OF THE RECALL UNTIL I SEARCHED THIS MORNING AFTER THE FIRE.
NHTSA complaint #10428787 — an unverified report by a vehicle owner.
at 160,000 milesImperial, MOFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. A FIRE REPORT WAS NOT FILED FOR THE INCIDENT AND THE CAUSE OF THE FIRE WAS UNKNOWN. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. UPDATED 8/29/11 *CN THE CONSUMER BELIEVED THE CRUISE CONTROL DEACTIVATION SWITCH WAS TO BLAME FOR THE FIRE. UPDATED 09/09/11 THE MASTER CYLINDER WAS REPLACED AND THE BRAKE SYSTEM WAS BLEW. THE WIRING TO THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED AS WELL AS THE SPEED CONTROL CABLE. THE TURN SIGNALS, FUSE AND JUNCTION BOX WAS REPLACED. UPDATED 09/21/11
NHTSA complaint #10414729 — an unverified report by a vehicle owner.
at 160,000 milesImperial, MOFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. A FIRE REPORT WAS NOT FILED FOR THE INCIDENT AND THE CAUSE OF THE FIRE WAS UNKNOWN. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. UPDATED 8/29/11 *CN THE CONSUMER BELIEVED THE CRUISE CONTROL DEACTIVATION SWITCH WAS TO BLAME FOR THE FIRE. UPDATED 09/09/11 THE MASTER CYLINDER WAS REPLACED AND THE BRAKE SYSTEM WAS BLEW. THE WIRING TO THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED AS WELL AS THE SPEED CONTROL CABLE. THE TURN SIGNALS, FUSE AND JUNCTION BOX WAS REPLACED. UPDATED 09/21/11
NHTSA complaint #10414729 — an unverified report by a vehicle owner.
at 168,000 milesMechanicsburg, PAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED WITNESSES NOTICED THE VEHICLE WAS ENGULFED IN FLAMES WHILE IT WAS PARKED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISH THE FIRE. A REPORT WAS FILED AND THE FIRE DEPARTMENT STATED THE FIRE WAS CAUSED BY A MECHANICAL FAILURE. THE VEHICLE THAT WAS PARKED NEXT TO THE CONTACTS VEHICLE ALSO SUSTAINED DAMAGE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. UPDATED 09/02/11*LJ UPDATED 09/16/11
NHTSA complaint #10412176 — an unverified report by a vehicle owner.
Cape MAY Court House, NJFire
VEHICLE SPEED CONTROL
VEHICLE WAS PARKED AND IGNITION WAS OFF FOR APPROXIMATELY TWO HOURS AFTER NORMAL DRIVING CONDITIONS. VEHICLE ENGINE COMPARTMENT CAUGHT FIRE WHILE VEHICLE WAS PARKED AND UNATTENDED IN OWNER'S DRIVEWAY.
NHTSA complaint #10409275 — an unverified report by a vehicle owner.
at 125,000 milesBellingham, WAFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. NO ONE WAS INJURED. THE INSURANCE AGENCY PERFORMED AN INVESTIGATION TO DETERMINE WHAT CAUSED THE FIRE. THE INVESTIGATION INDICATED THAT THE CRUISE CONTROL SWITCH CAUSED THE FIRE TO OCCUR. THE FAILURE MILEAGE WAS 125,000. UPDATED 07/15/11
NHTSA complaint #10404013 — an unverified report by a vehicle owner.
at 270,320 milesWinston Salem, NCFire
VEHICLE SPEED CONTROL
2000 FORD F-150 TRUCK SPONTANEOUSLY COMBUSTED AT APPROXIMATELY 2AM ON MAY 12, 2011. TRUCK HAD BEEN PARKED SINCE 9AM THE PRECEDING DAY. FIRE INVESTIGATOR BELIEVES IT TO BE THE CRUISE CONTROL DEACTIVATION SWITCH PENDING FURTHER INVESTIGATION.
NHTSA complaint #10400719 — an unverified report by a vehicle owner.
at 190,000 milesPflugerville, TXFire
VEHICLE SPEED CONTROL
MY 2000 FORD F-150 WAS IN FRONT OF MY DOCTOR'S OFFICE WHILE I WAS INSIDE FOR A DR. APPT. MONDAY, JANUARY 31, 2011. WHILE WAITING, THE RECEPTIONIST TOLD ME SHE THOUGHT MY TRUCK WAS ON FIRE. SMOKE WAS BILLOWING OUT FROM UNDER THE HOOD, BUT NO FLAMES WERE SEEN. THE FIRE DEPT. WAS CALLED, AND ONE OF THE FIREMEN TOLD ME THE ORIGIN OF THE FIRE WAS FROM THE CRUISE CONTROL SWITCH ON THE FRONT OF THE BRAKE MASTER CYLINDER. HE TOLD ME HE WAS AWARE OF A FORD RECALL ON THAT PART. I WAS NEVER MAILED ANY RECALL NOTICES!! THE FIRE MELTED THE CRUISE CONTROL SWITCH/WIRING, MELTED THE PLASTIC BRAKE FLUID RESERVOIR, AND ALSO DAMAGED THE MASTER CYLINDER. I HAD IT TOWED TO THE NEAREST DEALERSHIP. THIS IS MY FAMILY'S ONLY MEANS OF TRANSPORTATION, SO I ASKED FOR A LOANER OR RENTAL CAR WHILE MY TRUCK WAS BEING REPAIRED. THEY ARE REFUSING TO PAY FOR THE COST OF A REPLACEMENT VEHICLE AND ALSO, THEY ARE REFUSING TO REPAIR ANY ?RELATED DAMAGES? (BRAKE MASTER CYLINDER AND BRAKE FLUID RESERVOIR) AS A RESULT OF THE FIRE CAUSED BY THEIR DEFECTIVE PART. THEY SAID THEY WOULD ONLY MAKE REPAIRS ON THE RECALL PART BUT NOT REPAIRS TO RELATED DAMAGES? (BRAKE MASTER CYLINDER AND BRAKE FLUID RESERVOIR) CAUSED BYTHE FIRE. WHY AM I EXPECTED TO PAY FOR EXPENSES INCURRED BECAUSE OF A DEFECTIVE PART THAT WAS RECALLED BY FORD? THE RECALL IS A PAINFULLY OBVIOUS ADMISSION OF NEGLIGENCE THEY NEED TO TAKE RESPONSIBILITY FOR THE DAMAGES CAUSED TO MY TRUCK, AS WELL AS THE INCONVENIENCE AND HARDSHIP OF NOT HAVING A MODE OF TRANSPORTATION FOR MY FAMILY. WE ARE NOW A ONE INCOME FAMILY, (I LOST MY JOB 2 MONTHS AGO WHILE IN THE HOSPITAL) AND WE DO NOT HAVE MONEY TO PAY FOR THESE EXPENSES. LET ALONE OUR MONTHLY BILLS! I NEED IMMEDIATE RESOLUTION AND I AM NOT GETTING ANY COOPERATION OR ASSISTANCE FROM FORD'S CUSTOMER RELATIONSHIP SERVICES DEPARTMENT. THIS IS NOT ACCEPTABLE AND I WILL NOT ACCEPT THEIR LACK OF CONCERN OR ATTENTION TO MY URGENT SITUATION.
NHTSA complaint #10379911 — an unverified report by a vehicle owner.
at 220,000 milesKnoxville, TNFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD F-150. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD. WHEN THE CONTACT OPENED THE HOOD HE NOTICED THAT THE CRUISE CONTROL WIRING AND THE MASTER CYLINDER WERE ON FIRE. THE CONTACT STATED A FLAME BURNED THE TOP OF HIS HOOD. THE CONTACT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE MASTER CYLINDER AND THE CRUISE CONTROL NEEDED TO BE REPLACED. THE MECHANIC ALSO CONFIRMED THAT THE FIRE WAS CAUSED BY A FAULTY CRUISE CONTROL . THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, IT WAS NOT REPAIRED. THERE WAS A RECALL ON THE YEAR, MAKE AND MODEL OF THE VEHICLE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #10379809 — an unverified report by a vehicle owner.
at 126,000 milesHaven, KSFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F150. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED SMOKE EMITTING FROM UNDER THE LEFT SIDE OF THE HOOD. THE CONTACT ATTEMPTED TO CONTROL THE SMOKE JUST AS THE VEHICLE BEGAN TO FLAME. THE FIRE DEPARTMENT ARRIVED ON SCENE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
NHTSA complaint #10359011 — an unverified report by a vehicle owner.
at 150,000 milesRoyston, GAFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2000 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN SHE HEARD TWO LOUD EXPLOSIONS. THE CONTACT NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE AND POLICE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE FIRE INVESTIGATOR STATED THAT IT WAS DUE TO THE CRUISE CONTROL. THE DEALER STATED THAT THEY WILL CONTACT HER REGARDING THE FAILURE . THE CONTACT STATED THAT SHE WAS THE SECOND OWNER OF THE VEHICLE. NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHICLE SPEED CONTROL, CRUISE CONTROL RECALL REPAIR WAS NOT PERFORMED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
NHTSA complaint #10348432 — an unverified report by a vehicle owner.
at 143,000 milesArnold, MOFire
VEHICLE SPEED CONTROL
MY VEHICLE WAS PARKED FOR SEVERAL DAYS ON A PARKING LOT NEXT TO MY RESIDENCE AND I WAS NOTIFIED BY EMPLOYEES FROM A NEARBY BUSINESS MY VEHICLE WAS ON FIRE. SMOKE WAS OBSERVED COMING OUT FROM UNDER THE HOOD, HOWEVER NO FLAMES WERE OBSERVED. THE ORIGIN OF THE SMOKE WAS DETERMINED TO BE FROM THE CRUISE CONTROL SWITCH LOCATED ON THE FRONT OF THE BRAKE MASTER CYLINDER. THE HEAT FROM THE FIRE HAD MELTED THE CRUISE CONTROL SWITCH AND WIRING AND HAD ALSO MELTED THE PLASTIC BRAKE FLUID RESERVOIR. THE VEHICLE ALSO HAS NO BRAKE LIGHTS OR TURN SIGNALS DUE TO THE FIRE. FORD HAS REFUSED TO REPAIR ANY DAMAGE ASSOCIATED FIRE CAUSED BY THE CRUISE CONTROL SWITCH. FORD STATED THEY WOULD ONLY PERFORM WORK ASSOCIATED WITH THE CRUISE CONTROL RECALL AND NOT REPAIR ANY DAMAGE CAUSED BY THE DEFECTED SWITCH.
NHTSA complaint #10348167 — an unverified report by a vehicle owner.
at 215,000 milesSalem, ORFire
VEHICLE SPEED CONTROL
2000 FORD F150 SPEED CONTROL SWITCH WAS FAULTY AND BURNED THE TRUCK TO THE GROUND, BURNED THE CAR AND HOUSE IT WAS PARKED NEXT TO.
NHTSA complaint #10348036 — an unverified report by a vehicle owner.
Rapid City, SD
VEHICLE SPEED CONTROL
OWN 2000 F150 4X4, CRUISE CONTROL SWITCH WAS REPLACED ON RECALL A FEW YEARS AGO. LAST YEAR HAD TO REPLACE THE CRUISE CONTROL SWITCH AGAIN AT MY COST BECAUSE IT HAD ALREADY BEEN REPLACED ON RECALL. HOW CRUISE CONTROL IS BAD AGAIN AND WELL HAVE TO REPLACE AGAIN AT MY COST AGAIN. FORDS FIX ISN'T A GOOD FIX.
NHTSA complaint #10336078 — an unverified report by a vehicle owner.