FaultScore

2011 Ford F-150 suspension problems

14 of the 2,977 complaints about the 2011 Ford F-150 are about the suspension — 0% of everything reported for this model year. Half of the failures with a mileage on record happened before 70,531 miles.

B

14

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Suspension 14 100.0%

Suspension across every Ford F-150 year

1993 25 2.3%
1994 43 4.0%
1995 46 4.3%
1996 23 2.2%
1997 214 20.1%
1998 137 12.9%
1999 52 4.9%
2000 43 4.0%
2001 44 4.1%
2002 22 2.1%
2003 14 1.3%
2004 121 11.4%
2005 49 4.6%
2006 25 2.3%
2007 17 1.6%
2008 11 1.0%
2010 16 1.5%
2011 14 1.3%
2012 19 1.8%
2013 20 1.9%
2014 10 0.9%
2015 11 1.0%
2016 17 1.6%
2017 12 1.1%
2018 22 2.1%
2019 10 0.9%
2021 13 1.2%
2022 14 1.3%

What owners said

Filed with NHTSA, in their own words.

Phoenix, AZ Crash 2 injured

SUSPENSION

Was in a car Collison not wherein setbelt and airbags did not deploy or come out at all

NHTSA complaint #11684416 — an unverified report by a vehicle owner.

Kingman, AZ

SUSPENSION

Rear left axle snapped in half. Heard hissing noise which turned out to be fluids spraying. Purchased vehicle from Anderson Ford dealership in Kingman in 2022 with 95995 miles on it. I've only put 12,000 miles on it in 3 years. I'm [XXX] and do not drive aggressively. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11649995 — an unverified report by a vehicle owner.

at 71,414 miles Sobhia, WV

SUSPENSION

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE CLEANING THE VEHICLE SHE BECAME AWARE OF CRACKS ON THE FRONT FRAME. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,414.

NHTSA complaint #11339200 — an unverified report by a vehicle owner.

at 70,531 miles Toms River, NJ

SUSPENSION

BOTH OF THE COILS IN THE FRONT STRUT SUSPENSION ARE BROKEN. REPAIR SHOP SAYS F-150'S ARE NOTORIOUS FOR THIS.

NHTSA complaint #11312087 — an unverified report by a vehicle owner.

at 90,000 miles Valparaiso, IN

SUSPENSION

WHILE DRIVING THE FRONT DRIVERS SIDE WAS MAKING LOUD THUD NOISE WHEN TURNING OR WHEN YOU HIT A SMALL BUMP WHEN TURNING. UNDER FURTHER INSPECTION,THE DRIVERS SIDE STRUT SPRING IS BROKEN.

NHTSA complaint #11302402 — an unverified report by a vehicle owner.

at 100,000 miles Plymouth, MI

SUSPENSION

FRONT LEFT COIL SPRING BROKEN & COLLAPSED.

NHTSA complaint #11220856 — an unverified report by a vehicle owner.

at 96,000 miles Arlington, TX

SUSPENSION

POWER STEERING KEEPS POPPING WHEN TURNING AND LOCKS UP

NHTSA complaint #10983225 — an unverified report by a vehicle owner.

at 130,000 miles Sioux City, IA

SUSPENSION

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS AND SLOWING DOWN, THE REAR OF THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10916466 — an unverified report by a vehicle owner.

Rosharon, TX

SUSPENSION

I HAVE TAKEN MY TRUCK IN SEVERAL TIMES FOR TRANSMISSION PROBLEMS AND FORD REFUSES TO DO ANYTHING ABOUT IT. I CAN BE AT A TOTAL STOP WITH MY FOOT ON THE BRAKE AND THE NOISE IT IS ALMOST AS IF SOMEBODY HAS RAN INTO ME. REAR AXLE AND DRIVE TRAIN ARE ALSO MAKING NOISES. I HAVE ATTACHED A DOCUMENT THAT I HAVE RECEIVED FROM ROD BAKER FORD FOR HOW MANY TIMES THE TRUCK WAS BROUGHT IN.

NHTSA complaint #10850429 — an unverified report by a vehicle owner.

at 30,000 miles Marietta, GA

SUSPENSION

EVER SINCE THE DAY I PURCHASED MY 2011 FORD F-150 IT HAS HAD AN EXTREMELY IRRITATING AS WELL AS DISTRACTING VIBRATION AT HIGHWAY SPEEDS. VIBRATION IS MOST NOTICEABLE IN BOTH DRIVER AND PASSENGER SEATS AS WELL AS THE FLOOR. HAVE PUT 30K MILES ON IT, TRIED NEW TIRES, NUMEROUS TIRE ROTATION/BALANCES, EVEN REPLACED ROTORS. NO MATTER WHAT I DO THE TRUCKS SHAKES/VIBRATES AT HIGHWAY SPEEDS. PLEASE HELP!!

NHTSA complaint #10716267 — an unverified report by a vehicle owner.

at 30,000 miles Florence, SC

SUSPENSION

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD JERK VIOLENTLY AND LUNGE FORWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 2/26/14*CN THE CONSUMER STATED THE VEHICLE HAS A SERIOUS WOBBLE.

NHTSA complaint #10561230 — an unverified report by a vehicle owner.

at 1,000 miles Windber, PA

SUSPENSION

POOR GAS MILEAGE. WINDOW STICKER SAYS 23 MPG HIGHWAY, BEST I EVER GOT IS 16 MPG,WITH CRUISE SET AT 65 MPH ON FLAT LEVEL HIGHWAY. HAD AT DEALER, 4 TIMES, THEY UPDATED COMPUTER, CHANGED TURBO INTERCOOLER AND THEY STILL CANT IMPROVE MY FUEL ECONOMY. AROUND TOWN I GET 12 MPG. BAD TURBO LAG WHEN PULLING OUT LOW POWER, DEALER SAID ITS HOW TURBOS WORK. DOORS RATTLE, SPEAKERS CRACKLE, REAR END SPRINGS MAKE A CREAKING SOUND. 4 WHEEL DRIVE MAKES A LOUD GROWLING, SOUNDS LIKE GEARS ARE NOT MESHED RIGHT. I WOULD NOT RECOMMEND A NEW F-150 TO ANY ONE. NOTHING BUT TRIPS TO THE DEALER AND LET DOWNS.

NHTSA complaint #10521895 — an unverified report by a vehicle owner.

at 11,000 miles Nampa, ID

SUSPENSION

TWO ISSUES HERE. FIRST ISSUE. WHEN MAKING TURNS THERE IS A CLUNK SOUND FROM THE FRONT OF THE VEHICLE AFTER THE TURN AS THE STEERING WHEEL IS RETURNED TO FORWARD POSITION. HAPPENS INTERMITTENT. CANNOT FEEL THE CLUNK IN THE WHEEL, BUT THE SOUND IS LIKE METAL ON METAL. SECOND ISSUE: REAR SUSPENSION CLUNKS AND SQUEAKS A LOT. (LIKE IT IS 20+ YEARS OLD.) STANDING ON THE BUMPER OR PUSHING SIDEWAYS ON THE FENDER MAKES THE REAR-END SQUEAK. I TOOK IT TO FORD FOR REPAIR AND THEY STATED THERE WAS A TECHNOTE THAT TOLD THEM TO 'LUBE' THE REAR LEAF SPRINGS. FOR A FEW MONTHS IT MADE THE SOUND GO AWAY, BUT MADE THE BACKEND FEEL LOOSE OR LIKE IT WAS SLIDING SIDEWAYS ON CORNERS. AT THIS SAME VISIT THE ENGINE PERFORMANCE CHANGED NOTICEABLY. ACCELERATION WAS SMOOTHER AND DID NOT HESITATE AS MUCH. (THEY SAY THEY DID NOTHING THAT WOULD CAUSE THIS CHANGE.) I'M NOT SURE I AM GETTING TRUE ANSWERS FROM THE SERVICE ADVISOR. NOW SIX MONTHS LATER ALL THE SOUNDS AND CLUNKING SOUNDS ARE BACK. I FEEL LIKE IT WAS NOT DESIGNED SAFE ENOUGH FOR THE LOAD RATING THEY GAVE IT OR SOMETHING. I WANT TO MAKE SURE IT IS SAFE AND NOT GOING TO JUST END UP PHYSICALLY BROKEN SOMEWHERE ON THE ROAD BECAUSE THEY WANT TO LUBE IT EVERY SIX MONTHS.

NHTSA complaint #10514438 — an unverified report by a vehicle owner.

at 15,166 miles Olathe, KS

SUSPENSION

I HAVE A 2011 FORD F-150 4X4 ECOBOOST AND HAVE HAD ONE STEERING RACK REPLACED ALREADY. IT WAS REPLACED DUE TO POPPING IN THE STEERING AS WELL AS BUMP STEER AND WANDERING. THE INITIAL REPLACEMENT WAS 6-1-12 AND AS OF THIS POST (1-26-13) AND ROUGHLY 12K MORE MILES, IT IS STARTING TO HAVE THE SAME CONCERNS THAT REQUIRED THE INITIAL REPLACEMENT. IN ADDITION, THE FRONT SUSPENSION IN GENERAL SEEMS LOOSE AND THE LEFT SIDE SQUEAKS OVER BUMPS AND SEEMS WEAKER IN THE SPRING THAN THE PASSENGER SIDE.

NHTSA complaint #10494830 — an unverified report by a vehicle owner.

Other 2011 Ford F-150 problems

← Full 2011 Ford F-150 report