FaultScore

FaultScore report

2011 Ford F-150 problems

Owners have filed 2,977 complaints about the 2011 Ford F-150 with NHTSA between 2011 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 6 of 33 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Ford F-150.

How this is worked out

The numbers

2,977

Complaints

79

Crashes reported

27

Fires reported

42

Injuries reported

68,612 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 26 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford F-150. 50 means typical for this model; 100 means roughly double.
Severity — 26
5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Ford F-150

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Ford F-150

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

7 crashes, 3 fires · median 96,267 mi

Engine & Cooling 515 17.3%

10 crashes, 3 fires · median 50,000 mi

Steering 421 14.1%

7 crashes, 2 fires · median 76,000 mi

7 crashes, 10 fires · median 68,000 mi

12 crashes, 0 fires · median 57,000 mi

Brakes 186 6.2%

19 crashes, 1 fires · median 58,705 mi

1 crashes, 5 fires · median 61,060 mi

1 crashes, 1 fires · median 45,000 mi

2 crashes, 1 fires · median 89,500 mi

1 crashes, 0 fires · median 78,000 mi

2 crashes, 0 fires · median 59,500 mi

Lights 30 1.0%

Median failure at 75,000 miles

Tires 18 0.6%

Median failure at 40,000 miles

Airbags 16 0.5%

9 crashes, 0 fires · median 60,992 mi

Wheels 14 0.5%

Median failure at 80,975 miles

Suspension 14 0.5%

1 crashes, 0 fires · median 70,531 mi

Seats 9 0.3%

0 crashes, 1 fires · median 30,000 mi

Seat Belts 8 0.3%

Median failure at 74,000 miles

Driver Assist & Collision Avoidance 7 0.2%

Median failure at 167,500 miles

Equipment & Accessories 3 0.1%

Median failure at 51,500 miles

Doors, Latches & Locks 1 0.0%

Median failure at 45,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 27 27.8%
Glass, Side/Rear 22 22.7%
Rear Window 15 15.5%
Automatic Transmission 11 11.3%
Defroster/Defogger/Hvac System 8 8.2%
Wheel Speed Sensor/Tone Ring 5 5.2%
Instrument Cluster/Panel 5 5.2%
Speedometer/Odometer 4 4.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 66 2.7%
1,000 – 9,999 miles 141 5.7%
10,000 – 24,999 miles 222 9.0%
25,000 – 49,999 miles 415 16.9%
50,000 – 74,999 miles 482 19.6%
75,000 – 99,999 miles 386 15.7%
100,000 – 149,999 miles 479 19.5%
150,000+ miles 263 10.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2011 peak 59 Aug 2026

NHTSA investigations into the 2011 Ford F-150

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ17010 Opened 25 Dec 2017 Closed 22 Oct 2019 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Unexpected Transmission Downshift

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident cla...

EA15006 Opened 16 Oct 2015 Closed 28 Apr 2016 SERVICE BRAKES, ELECTRIC

Brake Vacuum Pump Failure

On February 15, 2016, Ford Motor Company initiated Customer Satisfaction Program 15N05 to extend warranty coverage for the electric vacuum pump in certain model year (MY) 2011 through 2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines.The program extends coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through July 30, 2016 regardless of mileage.Ford's program covers all repairs related to electric vacuum pump (EVP) malfunctions including excessive noise, vibration, or change in brake pedal...

PE15026 Opened 22 Jun 2015 Closed 19 Oct 2015 SERVICE BRAKES, ELECTRIC

Brake Vacuum Pump Failure

On June 22, 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-026 to investigate incidents of increased brake pedal effort at cold start and extended stopping distance while driving in traffic, resulting from failures of the electric brake vacuum assist pump in model year (MY) 2011-2012 Ford F-150 pickup trucks equipped with 3.5L GTDI engines. In response to ODI's Information Request (IR) for PE15-026, Ford provided ODI with 396 complaints and field reports relating to incidents of increased brake pedal effort or malfunctions in the electric vacuum pump (EVP)....

PE13018 Opened 22 May 2013 Closed 7 Apr 2014 ENGINE AND ENGINE COOLING

Reduced power during hard acceleration

On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost en...

Recalls on the 2011 Ford F-150

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V075000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.

Risk: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.

16V248000

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

Risk: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

12V190000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Risk: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

11V582000

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Risk: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

11V128000

ELECTRICAL SYSTEM:SOFTWARE

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

10V659000

STRUCTURE:BODY

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019065 158,971 units in Canada

Powertrain

Issue: On some trucks, a sensor problem may cause the transmission to suddenly downshift to first gear. This could cause the rear wheels to suddenly slow and potentially create a loss of stability. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the Powertrain Control Module reprogrammed.

Recall 2017246 43,600 units in Canada

Brakes

On certain vehicles equipped with 3.5L V6 GTDI EcoBoost engines, the electric vacuum pump (EVP) may fail due to moisture entry through the engine vacuum harness. Failure of the EVP may result in reduced brake assist immediately after first start up, and depending on the driver’s reaction, may result in extended stopping distance which may increase the potential for a low-speed collision causing injury and/or damage to property. Correction: Dealers will replace the EVP and vacuum harness.

Recall 2016183 17,900 units in Canada

Powertrain

Certain vehicles equipped with a 6-speed automatic transmission may experience an intermittent loss of the Transmission Output-shaft Speed Sensor (OSS) signal to the Power Control Module. This could potentially cause an unintended downshift into first gear, which depending on vehicle speed at the time of the downshift, may cause the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module with updated software.

Recall 2012149 1,125 units in Canada

Powertrain

Certain vehicles may have been equipped with an incorrectly manufactured Transmission Range Sensor. In some instances, when the shift lever is placed in the "R" position, signal may not be provided to the electronic transmission range indicator "PRNDL" for "R" illumination and/or for backup lamp activation. Should the backup lamps fail to illuminate, the driver's intentions to reverse may not be conveyed clearly to other motorists and/or pedestrians, which could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Transmission Range Sensor.

Recall 2011426 2,765 units in Canada

Powertrain

Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 102 - Transmission Control Functions. The Brake Transmission Shift Interlock (BTSI) switch may have been incorrectly manufactured and could fail. This would allow the transmission gear shift lever to be moved out of the PARK position without depressing the brake pedal. Depending which gear the driver selects, the vehicle could begin to move forward or backward immediately. This movement could result in property damage, or cause the vehicle to strike a bystander, potentially resulting in personal injury. Correction: Dealers will inspect and, if necessary, replace the BTSI switch.

Recall 2010463 3,243 units in Canada

Electrical

On certain vehicles, the Body Control Module (BCM) may develop an internal short. If an electrical short occurs, an overheating condition may result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Body Control Module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 120,000 miles Columbia, MO Crash 1 injured

POWER TRAIN

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

at 120,000 miles Columbia, MO Crash 1 injured

AIR BAGS

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

at 120,000 miles Columbia, MO Crash 1 injured

ELECTRICAL SYSTEM

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

Columbia, MO Crash

VEHICLE SPEED CONTROL

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

Columbia, MO Crash

ENGINE

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

Columbia, MO Crash

SERVICE BRAKES

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 150,000 miles Mullins, SC

POWER TRAIN

The contact owns a 2011 Ford F-150. The contact stated that while driving at speeds above 50 MPH, the transmission unexpectedly downshifted, causing the vehicle to suddenly decelerate. During the failure, the WRENCH icon was displayed, and the check engine warning light was illuminated. The vehicle was turned off and restarted, and the failure was self-corrected, but the failure persisted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not notified of the failure. The failure mileage was 150,000.

NHTSA complaint #11757870 — an unverified report by a vehicle owner.

at 218,000 miles Pineville, KY

POWER TRAIN

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. The contact stated that there was smoke coming from the exhaust pipe. The contact stated that smoke was covering the roadway. The vehicle was driven to the shoulder of the road. The contact stated that while inspecting the vehicle, there was oil leaking around the manifold. The vehicle was towed to the residence. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had occurred while driving to the dealer for a scheduled recall repair. The contact received notification of NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 218,000.

NHTSA complaint #11758088 — an unverified report by a vehicle owner.

at 159,599 miles Newcomerstown, OH

POWER TRAIN

The contact owns a 2011 Ford F-150. While driving 50 MPH, the transmission unexpectedly downshifted into first gear and the rear wheels locked up. The contact stated that while in third gear, the vehicle shifted to fourth gear unexpectedly. The transmission failed to shift above fifth gear. The contact stated that the transmission failed to shift out of first gear. After turning off the vehicle, the vehicle resumed normal operation. The check engine warning light was illuminated, and the wrench symbol was displayed. The vehicle was taken to an independent mechanic, and the failure was associated with the sensor. The transmission sensor was replaced; however, the failure reoccurred. The failure persisted over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that the vehicle was previously repaired in 2017 under NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer declined to provide any additional assistance. The failure mileage was approximately 159,599.

NHTSA complaint #11755860 — an unverified report by a vehicle owner.

at 159,599 miles Newcomerstown, OH

ENGINE

The contact owns a 2011 Ford F-150. While driving 50 MPH, the transmission unexpectedly downshifted into first gear and the rear wheels locked up. The contact stated that while in third gear, the vehicle shifted to fourth gear unexpectedly. The transmission failed to shift above fifth gear. The contact stated that the transmission failed to shift out of first gear. After turning off the vehicle, the vehicle resumed normal operation. The check engine warning light was illuminated, and the wrench symbol was displayed. The vehicle was taken to an independent mechanic, and the failure was associated with the sensor. The transmission sensor was replaced; however, the failure reoccurred. The failure persisted over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that the vehicle was previously repaired in 2017 under NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer declined to provide any additional assistance. The failure mileage was approximately 159,599.

NHTSA complaint #11755860 — an unverified report by a vehicle owner.

Dallas, TX

ELECTRICAL SYSTEM

The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle or while driving at various speeds, the instrument panel intermittently went blank. The contact used an OBD machine to retrieve a fault code related to the Output Shaft Speed (OSS) sensor. The contact was informed that the OSS sensor needed to be replaced. The dealer was notified of the failure but provided no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11752386 — an unverified report by a vehicle owner.

Dallas, TX

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT

The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle or while driving at various speeds, the instrument panel intermittently went blank. The contact used an OBD machine to retrieve a fault code related to the Output Shaft Speed (OSS) sensor. The contact was informed that the OSS sensor needed to be replaced. The dealer was notified of the failure but provided no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11752386 — an unverified report by a vehicle owner.

at 300,000 miles Pratt, KS

POWER TRAIN

The contact owns a 2011 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted into low gear, and the rear wheels locked up. There was no warning light illuminated. The vehicle lost traction and slid uncontrollably before coming to a stop on the side of the road. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear differential needed to be replaced. The VIN was included in NHTSA Campaign Number: 19V075000 (Power Train); however, the vehicle was not repaired because the manufacturer required that the owner pay out-of-pocket for the rear differential replacement, even though the rear differential failure was directly associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 300,000.

NHTSA complaint #11750320 — an unverified report by a vehicle owner.

Pueblo, CO

POWER TRAIN

Transmission software safety recall was identified due and performed by Phil Long Ford Pro team. Following the software update they vehicle 2011 F150 Raptor [XXX] developed shifting issues 4th-5th gear and 5th-6th gear shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11750404 — an unverified report by a vehicle owner.

at 120,000 miles Columbia, MO Crash 1 injured

POWER TRAIN

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

at 120,000 miles Columbia, MO Crash 1 injured

AIR BAGS

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

at 120,000 miles Columbia, MO Crash 1 injured

ELECTRICAL SYSTEM

The contact owns a 2011 Ford F-150. The contact stated that while his fiancé was stopped at a stop sign, the vehicle accelerated violently after depressing the accelerator pedal, and the driver lost control of the vehicle. The vehicle continued accelerating while depressing the brake pedal. The contact stated that the vehicle crashed through a yard, into a road sign, before crashing into the rear of a parked vehicle, where the vehicle came to a stop. The contact stated that the air bags failed to deploy upon impact. The driver sustained whiplash and soreness in various parts of the body but had not sought medical attention. A Police report was filed. The road sign was damaged. The driver coasted the vehicle back to the residence before the vehicle was towed to an independent mechanic. A diagnostic test was performed on the vehicle; however, the mechanic was unable to determine the cause of the failure or duplicate the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11749933 — an unverified report by a vehicle owner.

Columbia, MO Crash

VEHICLE SPEED CONTROL

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

Memphis, TN

VEHICLE SPEED CONTROL

While driving at highway speed my f150 justdown shited to third gear after stoopping it wouldn't take off.Ihad to shut engine off to get back to first gear .

NHTSA complaint #11749133 — an unverified report by a vehicle owner.

Columbia, MO Crash

ENGINE

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

Columbia, MO Crash

SERVICE BRAKES

Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.

NHTSA complaint #11748976 — an unverified report by a vehicle owner.

Lutherville Timonium, MD Crash 1 injured

POWER TRAIN

I am having a lead frame issue. At various speeds, the vehicle will just down shift, locking the tires and causing a hazard for other drivers which could be a very dangerous situation. I was impacted from the rear due to this occurrence. It causes extreme jerkiness when doing this which is also injurious to my back and neck and shoulders.

NHTSA complaint #11743046 — an unverified report by a vehicle owner.

Lutherville Timonium, MD Crash 1 injured

VEHICLE SPEED CONTROL

I am having a lead frame issue. At various speeds, the vehicle will just down shift, locking the tires and causing a hazard for other drivers which could be a very dangerous situation. I was impacted from the rear due to this occurrence. It causes extreme jerkiness when doing this which is also injurious to my back and neck and shoulders.

NHTSA complaint #11743046 — an unverified report by a vehicle owner.

Lutherville Timonium, MD Crash 1 injured

ELECTRICAL SYSTEM

I am having a lead frame issue. At various speeds, the vehicle will just down shift, locking the tires and causing a hazard for other drivers which could be a very dangerous situation. I was impacted from the rear due to this occurrence. It causes extreme jerkiness when doing this which is also injurious to my back and neck and shoulders.

NHTSA complaint #11743046 — an unverified report by a vehicle owner.

Lawton, MI

POWER TRAIN

What component or system failed or malfunctioned, and is it available for inspection upon request? “We lost power while driving, along with a weird downshift today, 5/16/2026. This is happen one other time, however not as bad.” How was your safety or the safety of others put at risk? “It could have been way worse, lucky there was a left turn lane that avoided us being rear ended by the vehicle behind us.” Has the problem been reproduced or confirmed by a dealer or independent service center? “Not for this time, but it will be going in first thing Monday. We did have it looked at back in April when it did a weird downshift while driving, but they couldn’t find an issue then.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? “No, but it will be after this incident.” Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? “No warning lights, just loss of power and an intense downshift. The first time the downshift thing happened was back in April, but nothing more. We had a mechanic look at it, but nothing happened for him then.”

NHTSA complaint #11738253 — an unverified report by a vehicle owner.

Lawton, MI

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? “We lost power while driving, along with a weird downshift today, 5/16/2026. This is happen one other time, however not as bad.” How was your safety or the safety of others put at risk? “It could have been way worse, lucky there was a left turn lane that avoided us being rear ended by the vehicle behind us.” Has the problem been reproduced or confirmed by a dealer or independent service center? “Not for this time, but it will be going in first thing Monday. We did have it looked at back in April when it did a weird downshift while driving, but they couldn’t find an issue then.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? “No, but it will be after this incident.” Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? “No warning lights, just loss of power and an intense downshift. The first time the downshift thing happened was back in April, but nothing more. We had a mechanic look at it, but nothing happened for him then.”

NHTSA complaint #11738253 — an unverified report by a vehicle owner.

Vista, CA

POWER TRAIN

I contacted ford about my molded lead frame because my truck has a issue with the transmission and they denied my coverage to repair the problem and it’s is expired so the won’t fix the issue.

NHTSA complaint #11736921 — an unverified report by a vehicle owner.

St. Clair Shores, MI

POWER TRAIN

My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an internal explosion. This is occurring at highway speeds up to 70 mph. At these speeds, is an immediate risk to me and others! Causing a fatal high-speed rollover or a multi-vehicle collision due to this malfunction! This was a recall 19S07 for my year of truck but my Vin was somehow was not on the list which I guess makes me not qualified unless I get into a crash and then have a lawsuit.

NHTSA complaint #11737127 — an unverified report by a vehicle owner.

De Soto, MO

POWER TRAIN

I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens

NHTSA complaint #11737185 — an unverified report by a vehicle owner.

Vista, CA

VEHICLE SPEED CONTROL

I contacted ford about my molded lead frame because my truck has a issue with the transmission and they denied my coverage to repair the problem and it’s is expired so the won’t fix the issue.

NHTSA complaint #11736921 — an unverified report by a vehicle owner.

St. Clair Shores, MI

VEHICLE SPEED CONTROL

My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an internal explosion. This is occurring at highway speeds up to 70 mph. At these speeds, is an immediate risk to me and others! Causing a fatal high-speed rollover or a multi-vehicle collision due to this malfunction! This was a recall 19S07 for my year of truck but my Vin was somehow was not on the list which I guess makes me not qualified unless I get into a crash and then have a lawsuit.

NHTSA complaint #11737127 — an unverified report by a vehicle owner.