2018 Ford F-150 suspension problems

SUSPENSION

At 66,000 miles I had to rebearing the Transfercase,and rear differential. at 88,000 miles I had to put a metal oil pan on it, because Ford used a two peice Plastic one.. they leak. Now I have a bad yoke off the transfer case,AND, the rear springer hangers are cracked on the welds. This is structural failure,..Ford is aware of the proplem ,because they offer a repair kit. I bought this truck new and it has never been wrecked.. Ford doesnot want to fix it..My complaint numberis 11698591. Thank you. [XXX] .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11698807 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2018 Ford F-150. The contact stated that the rear suspension spring was cracked. While looking underneath the vehicle, the contact noticed a hairline crack on the weld. There was a vibration in the vehicle while driving. There was no warning light illuminated. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle, and no assistance was provided. The failure mileage was approximately 80,000.

NHTSA complaint #11698591 — an unverified report by a vehicle owner.

SUSPENSION

Splash guard under the vehicle, sometimes also referred to as a diaper, fell off. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle especially a truck. I would also think that this could easily become a road hazard.

NHTSA complaint #11698352 — an unverified report by a vehicle owner.

SUSPENSION

Coil spring on the front drivers side suspension snapped in half while driving causing a momentary loss of control that was quickly regained. The spring was replaced at a local repair shop. There were no warning signs before failure occurred.

NHTSA complaint #11668133 — an unverified report by a vehicle owner.

SUSPENSION

My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after replacement of seals.

NHTSA complaint #11651907 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The contact stated that while driving at various speeds, the vehicle jerked with an abnormal ticking sound coming from the front of the engine. No warning lights were illuminated. The vehicle was taken to a dealer, and it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21E027000 (Suspension), which was received in 2021. The vehicle was previously repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed since the vehicle was previously repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 112,900.

NHTSA complaint #11648389 — an unverified report by a vehicle owner.

SUSPENSION

This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I’m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should be

NHTSA complaint #11645891 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:WHEEL BEARING

The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to suddenly lose motive power. Additionally, the RPMs increased but the vehicle did not properly accelerate with the "Service Wrench" warning light illuminated. The cause of the failure was not yet determined. The contact stated that while driving at an undisclosed speed, there was a grinding noise coming from the front of the vehicle. Upon inspection, the contact discovered that the front driver’s side wheel hub bearings were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 106,000.

NHTSA complaint #11614263 — an unverified report by a vehicle owner.

SUSPENSION

I have been having nothing but problems with this truck since I purchased it and I'm looking to see if anyone can help me out with this truck. I have had it now almost two years and the truck was in the shop for 3 months of it getting worked. I have had nothing but problems with the braking system as well. The dealer wouldn't sell me the original pads for it, they sent someone to car quest to get a set of pads. Whenever i gave them the vin i would always end up with the wrong parts somehow. So i dont know if there is vin fraud or what but something wasn't adding up. The dealer i purchased it from is not much of help. The water pump has gone out, the cam phasers were replaced(and are rattling again.) The starter was replaced due to clunking when started.( still clunks) Oil pan gasket was replaced. The transmission had to be replaced. I am just trying to see what my options are with this truck. It's clearly a lemon and just wondering if there's anything anyone can do to help because the reliability of this 35,000 dollar truck is out the window.

NHTSA complaint #11594955 — an unverified report by a vehicle owner.

SUSPENSION

The cam phasers on this truck make all the sounds and issues that others have experienced in the f-150. they need to be replaced asap. vehicle is at 83000 miles.

NHTSA complaint #11591643 — an unverified report by a vehicle owner.

SUSPENSION

Hello, The suspension on this truck is coil (spring) over the shock. The spring just sheared sitting in my driveway under no load what-so-ever. This could have easily caused an accident and somebody could have been killed. I googled this and did find another incident of this exact thing happening to the same year/model truck. The vehicle is at the dealer service department now. There were no warning at all before this happened and this truck has been "babied" for its whole life. I do have photos....but my phone will not send them right now for some reason. Thanks!

NHTSA complaint #11587625 — an unverified report by a vehicle owner.

SUSPENSION

The vehicle as of 12/9/2023 at 3:39pm CST is at a mileage of 79,542. The week of December 4th, 2023, we brought the truck to a repair shop because there were heavy vibrations that would occur in the front of the truck when driving on the interstate. The repair shop diagnosed it as needing to have the front left wheel hub assembly replaced, and they explained that normally when one side is replaced, they will replace the other side too (front right). They replaced this, but we are concerned that it could’ve been a ball joint misaligned with the dust boot or missing an alignment hole that could’ve caused the need to replace the front left wheel hub assembly. It appears online that other Ford owners have had this issue specifically with the front left while under 80,000 miles. We are concerned that one of the parts in the assembly could be defective.

NHTSA complaint #11559308 — an unverified report by a vehicle owner.

SUSPENSION

Front coil spring snapped and slipped off collar. Causing the pickup to lean dangerously to one side and damaged spring is resting on shock absorber

NHTSA complaint #11535288 — an unverified report by a vehicle owner.

SUSPENSION

tHE WIPERS WILL STAY ON. THE REAR SUSPENSION IS RATTLING. I HAVE NOT HAD AN ACCIDENT IN MY TRUCK. THERE WAS NO INCIDENT WITH MY TRUCK. THE DEALER AT BBMOTORS CONFIRMED THE SUSPENSION RATTLING THE LAST TIME I HAD SERVICE THERE.

NHTSA complaint #11494780 — an unverified report by a vehicle owner.

SUSPENSION

Front Hubs, Bearings have gone bad, and they are on backorder. 6500 on waiting list. I have been on this list since Janurary. Was told today that the company making the part, are not even make them. This could cause an accident if the bearings lockup. The ABS and the traction control does not work. Making for unsafe driving. Especially with fall and winter coming.

NHTSA complaint #11480076 — an unverified report by a vehicle owner.

SUSPENSION

While stopping for traffic I heard a loud bang and my vehicle began to violently shudder to a stop. At the same time my check engine light came on. When traffic began to move, my vehicle would not move. I got out of my vehicle and found the drive shaft sheared in two pieces and laying on the ground. My truck was completely immobile in a busy highway. I believe the transmission was fighting against the brake system while I was trying to stop and the force as a result of that is what caused the drive shaft to shear.

NHTSA complaint #11471859 — an unverified report by a vehicle owner.

SUSPENSION

My struts , shocks on the front of my truck leaked and they replaced both under warranty. 1 year later drivers side leaking again. They would not repair but said it’s a safety hazard?? Should be recalled!

NHTSA complaint #11449201 — an unverified report by a vehicle owner.

SUSPENSION

MY FORD F150 BEGAN TO HAVE TWO DISTINCT RATTLES AT ABOUT 1 YEAR OLD AND 15,000 MILES. ONE RATTLE HAPPENS WHEN MY FOOT COMES OFF THE GAS AND SOUNDS LIKE A FLUTTER LIKE SOMETHING IS LOOSE. THE OTHER RATTLE HAPPENS AT 1500 RPM AND SOUNDS LIKE A METAL ON METAL OR A CHAIN RATTLE. THIS HAPPENS ON PUBLIC PAVED STREETS. THE FORD DEALERSHIP VERIFIED MY CONCERN WITH BOTH NOISES AND WORKED WITH FORD WITH MORE THAN 10 ATTEMPTED REPAIRS. I HAVE THE LIST OF ATTEMPTED REPAIRS THAT I CAN SHARE BUT THEY INCLUDE CHAIN TENSIONERS REPLACEMENT, EXHAUST INSPECTION, REPROGRAM, PHASERS REPLACEMENT, TRANSMISSION REPLACEMENT, AND VCT SOLENOIDS REPLACEMENT. NEITHER THE DEALERSHIP NOR FORD KNOWS WHAT IS WRONG BUT CLAIMS IT IS A "COMMON CHARACTERISTIC" AFTER OVER 35 TOTAL DAYS OF ATTEMPTING TO BE REPAIRED OVER SEVERAL MONTHS. I AM NOT THE ONLY F150 OWNER WITH THIS PROBLEM. WITHOUT KNOWING WHAT IS WRONG WITH THE TRUCK, I DO NOT KNOW IT IS SAFE TO DRIVE. I CONTACTED BBB WHO VERIFIED THAT I AM NOT ELIGIBLE FOR THE LEMON LAW AND ADVISED ME TO CONTACT YOUR ORGANIZATION TO ADDRESS MY SAFETY CONCERN. I DID NOT GET ANYTHING IN WRITING THAT SAYS THE TRUCK IS SAFE TO DRIVE AND THAT WORRIES ME.

NHTSA complaint #11390478 — an unverified report by a vehicle owner.

SUSPENSION

TRUCK EXPERIENCES VIOLENT SHAKING IN THE STEERING WHEEL IF YOU HIT ANY BUMPS IN THE ROAD AT HIGHWAY SPEEDS.

NHTSA complaint #11373034 — an unverified report by a vehicle owner.

SUSPENSION

HAD A CLUNKING NOISE WHILE DRIVING AND STEERING FELT LOOSE AND WANDERED AT TIMES ALWAYS IN MOTOION. DEALERSHIP DIAGNOSED AS LOOSE CONTROL ARM BOLTS PARTS AND TIGHTENED. CAME LOOSE A WHILE AFTER AND COMPLAINED AGAIN, SAID HAD TO ORDER PARTS. CAME BACK WRONG PARTS. CAME BACK NO TIME TO WORK ON VEHICLE. WENT TO ANOTHER DEALER. DIAGNOSED, ORDERED PARTS, FIXED VEHICLE AND NOW IM BEING TOLD THE FAULTY PARTS AT 12,300 MILES ON A 12 MONTH OLD VEHICLE ARE NOT COVERED UNDER WARRANTY? THE FIRST DEALER NEVER REPORTED THE PROBLEM. VEHICLE WAS IN MOTION.

NHTSA complaint #11269273 — an unverified report by a vehicle owner.

SUSPENSION

I WAS DRIVING AND HAD TO COME TO A QUICK STOP AND MY BRAKE PEDAL FELT LOOSE LIKE THERE WAS NO PRESSURE BEHIND IT, ALMOST CRASHED. IT FELT LIKE THE PEDAL WENT TO THE FLOOR

NHTSA complaint #11204187 — an unverified report by a vehicle owner.

SUSPENSION

NOTICED CHASSIS VIBRATION STARTING AT AND ABOVE 60 MPH. DEALER ATTEMPTED VARIOUS FIXES INCLUDING REPLACING DRIVE SHAFT, BUT VIBRATIONS REMAIN

NHTSA complaint #11118754 — an unverified report by a vehicle owner.