19 of the 1,797 complaints about the 2017 Ford F-150 are about the driver-assist systems — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 50,000 miles.
19
Complaints
0
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
LANE DEPARTURE: BLIND SPOT DETECTION
My vehicle started and then shutoff on its own, wouldn't start up again. Dashboard indicators showed blind spot and rear cross traffic fault, also battery, 🔧 and other icons appeared, so vehicle was towed to Terry Hendricks Ford for repair
NHTSA complaint #11734549 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My vehicle started and then shutoff on its own, wouldn't start up again. Dashboard indicators showed blind spot and rear cross traffic fault, also battery, 🔧 and other icons appeared, so vehicle was towed to Terry Hendricks Ford for repair
NHTSA complaint #11734549 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Ford F-150. The contact stated that while reversing, the rearview camera failed to display an image, comprising the back over prevention system. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
NHTSA complaint #11697460 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Ford F-150. The contact stated that while shifted in reverse, the rearview camera intermittently failed to display an image from behind the vehicle. In addition, the contact stated that the digital screen displayed a blue or colorful distorted image. The vehicle was taken to a local independent mechanic; however, the failure was not able to be duplicated. The local dealer was contacted; however, the vehicle was not repaired due to the failure not being duplicated. Upon further investigation, the contact' wife related the failure to an unknown NHTSA recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
NHTSA complaint #11646939 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Ford F-150. The contact stated that shortly after refueling the vehicle; while his wife was driving at a slow speed and merging onto the highway, the transmission failed to shift above 4th gear. In addition, the contact stated that the RMP had increased but the vehicle failed to accelerate as intended. No warning light was illuminated. The vehicle was towed to a local dealer where it was determined that there was failure with 2 wiring harnesses that required replacement. The vehicle was not repaired. Upon further investigation, the contact noticed that the rearview camera image occasionally failed to properly display an image. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
NHTSA complaint #11634441 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Cam phasers make engine rattle at startup and idle. A recall has been put out but the dealer did not get the issue fix and sold it anyway. Also rear sensors don't work right.
NHTSA complaint #11632236 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
I had a problem that would cause my transmission to randomly downshift or slip into neutral while in drive. When this happened it would also disengage cruise controll and would disengage the blind spot monitoring system.Took it to the dealership and they confirmed it was a faulty molded lead frame. I had them replace the part. But was doing research and saw where they have had similar recalls on previous years.
NHTSA complaint #11628697 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the rear and blind spot camera failed to work. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11598354 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While I was driving on the highway at 70 miles an hour with adaptive cruise control on the transmission unexpectedly down shifted gears causing me to almost crash. Once I got off the highway at a stop light the truck wouldn’t shift into first gear for ten minutes. Once it finally was able to shift gears I barely made it to my destination and the truck would not shift into reverse. Now it won’t go over 30 miles an hour because it’s unable to shift to the higher gears. My family was in the truck at the time and fortunately no one was hurt but it was too close of a call. I have the truck at a local ford dealer now and they are looking at it now but said it could cost be 6k which I cannot afford to pay. I don’t know what I am going to do. I don’t have a vehicle to drive and now I am stuck without a vehicle to drive my family around.
NHTSA complaint #11598083 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
While driving, the rear window opened up by itself and would not close. Controls were dead. Found a wire bundle (not a harness) which runs from the body control module to several sensors, including the 110V power converter, were worn through shorting out. The wiring lies in a channel along the rocker panel on the interior of the vehicle. The wiring is not protected from abrasion which led to the abrasion of the wires shorting out. Since 110V is running along this same channel, the potential for a fire is high, plus shorting 110V AC with 12V DC.
NHTSA complaint #11579862 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
While driving, the rear window opened up by itself and would not close. Controls were dead. Found a wire bundle (not a harness) which runs from the body control module to several sensors, including the 110V power converter, were worn through shorting out. The wiring lies in a channel along the rocker panel on the interior of the vehicle. The wiring is not protected from abrasion which led to the abrasion of the wires shorting out. Since 110V is running along this same channel, the potential for a fire is high, plus shorting 110V AC with 12V DC.
NHTSA complaint #11579862 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My advanced track warning light comes on then all the lights on the dash and start going off one warning after the other. (Low oil, limited breaking, tire pressure, etc.) Then all electrical components in the vehicle turns off while driving. Its been serviced by the dealer which they replaced the break booster sensor. About 2-3 weeks later, it started happening again only this time when i drive the breaks lock up now and grind to the addition of everything lighting up the dash and all electrical components turn off while driving. Dealer charger me $900 for first repair now they’re charging me $2500 to start for the APIM replacement. They are not clear on issue. They stated well start with apim and go from there.
NHTSA complaint #11560642 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
AIRBAG WARNING FAILURE A know issue with Ford F-150 and other products with the Blind Spot senor module in the rear tail lights. The vehicle has an issue with water or fluid leaking into the tail light housing causing many of the advanced features to stop working. The vehicle shows a Blind Spot Sensor Failure, Cross Traffic Sensor Failure, Front Windows will not operate, Air Conditioner stops working , Radio works but nothing can be changed and worst of all the "The Air Bag Failure Warning Light" comes on rendering the vehicle unsafe for roadway operations. The Internet (You Tube and other sites )document the failure and how to fix it. It is not confined to just My 2017 F-150 but plagues many other year and model ford products. My truck is currently at Bluebonnet Motors the Authorized and Sales Dealer for this Truck, they have confirmed the issue and are awaiting parts to repair it. They have quoted about $1,850 for parts and labor. [XXX] the service writer and myself witnessed these failures in the service reception area while checking the truck in for service. This problem puts many people at risk (including myself) if they are unaware of the entire system failures. Should a crash occur the occupants may not be provided with air bag deployment , which could result in possible injuries or death. I have not been made aware of Ford Motor Company or the dealership acknowledging this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11541003 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Ford F-150. The contact stated that while reversing, the image of the 360-degree camera was extremely cloudy and distorted creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 50,000.
NHTSA complaint #11514225 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Symptoms of clock spring failure in steering wheel (buttons only working on half of steering wheel, horn not working). There are recalls for this same issue on other model fords where at appears the airbag may be implicated. There is no recall for this on my model year, and ford could not provide insight as to whether my airbag was also implicated
NHTSA complaint #11511725 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera not working. First it was just the striped screen and now just a black screen and hard to see images. See attachment provided
NHTSA complaint #11483033 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
THE 2017 F-150 SUDDENLY EXPERIENCED ELECTRICAL PROBLEMS INCLUDING; TAILGATE UNINTENDED OPENING, BLIS (BLIND SPOT INFORMATION SYSTEM) FAILURES, CROSS TRAFFIC ALERT FAILURES AND REAR CAMERA BLUE SCREEN FAILURES. THESE FAILURES OCCUR AT A STATUS OF THE VEHICLE, EG. LOCKING THE DOORS, SHIFTING INTO GEAR, USE OF KEY FOB OR PROXIMITY SENSORS TO TAILGATE.
NHTSA complaint #11397303 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE 2017 F-150 SUDDENLY EXPERIENCED ELECTRICAL PROBLEMS INCLUDING; TAILGATE UNINTENDED OPENING, BLIS (BLIND SPOT INFORMATION SYSTEM) FAILURES, CROSS TRAFFIC ALERT FAILURES AND REAR CAMERA BLUE SCREEN FAILURES. THESE FAILURES OCCUR AT A STATUS OF THE VEHICLE, EG. LOCKING THE DOORS, SHIFTING INTO GEAR, USE OF KEY FOB OR PROXIMITY SENSORS TO TAILGATE.
NHTSA complaint #11397303 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE
DOOR LATCHES REPEATEDLY FREEZE DURING COLD WEATHER DESPITE HAVING BEEN IN FOR REPAIR SEVERAL TIMES SINCE THE TRUCK WAS NEW, INCLUDING A SERVICE CAMPAIGN DESIGNED TO ADDRESS THIS ISSUE. THE DOOR LATCHES WILL EITHER FREEZE WHILE THE DOOR IS SHUT, PREVENTING THEM FROM OPENING, OR WILL FREEZE AFTER THE DOOR HAS BEEN OPENED, WHICH PREVENTS THEM FROM SECURELY LATCHING WHEN YOU ATTEMPT TO CLOSE THEM. THIS PAST SATURDAY THE DOOR OPENED WHILE I WAS MOVING THE TRUCK IN THE DRIVEWAY, RESULTING IN ME FALLING PART-WAY OUT OF THE TRUCK WHILE IT WAS MOVING. THEY AGAIN FROZE THAT EVENING, CREATING A SITUATION WHERE I HAD TO HOLD THE DOOR CLOSED WITH MY LEFT ARM.
NHTSA complaint #11151037 — an unverified report by a vehicle owner.