Owners have filed 2,865 complaints
about the 2018 Ford F-150 with NHTSA between 2017 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 2 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford F-150. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 80
47% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
17466.4%
Latch
228.4%
Automatic Transmission
145.3%
Latch
124.6%
Sun/Moon Roof Assembly
114.2%
Warnings
103.8%
Glass, Side/Rear
103.8%
Lugs/Nuts/Bolts/Studs
93.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
604.7%
1,000 – 9,999 miles
24019.0%
10,000 – 24,999 miles
21216.7%
25,000 – 49,999 miles
21416.9%
50,000 – 74,999 miles
19215.2%
75,000 – 99,999 miles
14111.1%
100,000 – 149,999 miles
17313.7%
150,000+ miles
342.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2017peak 104Sep 2026
NHTSA investigations into the 2018 Ford F-150
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressure fuel pumps substantially similar to the 2021 Ford Bronco, including the 2022-2023 Ford Bronco, 2018-2023 Ford F-150, 2022-2023 Ford Expedition, 2019-2023 Lincoln Navigator, 2020-2023 Ford F-250-F-5...
PE18008Opened 3 Aug 2018Closed 17 Dec 2018SEAT BELTS:PRETENSIONER
Seatbelt Pretensioner Fire
On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the B-...
Recalls on the 2018 Ford F-150
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V373000
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Risk: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
26V375000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles previously repaired incorrectly under recall number 17V669. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral.
Risk: Unintended gear selection may cause the vehicle to move in an unexpected direction, increasing the risk of crash or injury.
25V236000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
24V852000
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
22V150000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk: A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
21V983000
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles with manual and power release tailgates. The tailgate latches may unlatch unexpectedly while driving.
Risk: Unexpected tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
21E027000
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Risk: An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.
21V155000
TIRES
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202628812,774 units in Canada
Lights And Instruments
Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 20C03 (Transport Canada recall no. 2020-071) may not have been done correctly. As a result, a second repair is required. On certain trucks, a software problem could cause the daytime running lamps (DRLs) to remain on when switching the master lighting switch from the ''Autolamp'' position to the ''headlamp on'' position. Canadian regulations require the DRLs to turn off when the headlamps are switched on. Safety Risk: Daytime running lamps that stay on could cause glare for oncoming drivers and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to update the body control module software.
Recall 20262801,158 units in Canada
Powertrain
Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 17S35 (Transport Canada recall no. 2017-517) may not have been done correctly. As a result, a second repair is required. Under certain conditions, the transmission gear selection indicator (PRNDL) may not work. Additionally, the transmission could shift into the reverse or neutral gear. This could cause sudden and unexpected vehicle movements. Note: This recall only affects certain trucks equipped with a 3.3 L engine and a 6-speed transmission. Safety Risk: A transmission gear selection indicator that doesn't work could create confusion. A vehicle that moves unexpectedly could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to update the powertrain control module software.
Recall 2024779218,614 units in Canada
Visual System
Issue: On certain trucks, the windshield wiper linkage could corrode and seize. If this happens, the windshield wipers may not work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to replace the windshield wiper linkage.
Recall 202177114,401 units in Canada
Structure
Issue: On certain trucks, the tailgate could unlatch and open while driving. If this happens, cargo that is not secured could fall out of the truck bed and onto the road. Safety Risk: Cargo that falls from the truck bed could create a road hazard for others. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to dealer to replace both left and right-hand tailgate latches.
Recall 20211413,082 units in Canada
Tires
Issue: Certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. Note: This recall only affects certain Continental tires, with specific date codes and mold numbers. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Ford will notify the owners by mail and instruct them to take the vehicle to a dealer to inspect and replace the tires, if necessary.
Recall 202007150,989 units in Canada
Lights And Instruments
Issue: On certain trucks, there may be a problem with the software that controls the daytime running lights (DRLs). When the DRLs are on and the master lighting switch is rotated from the “Autolamp” position to the “headlamp on” position, the DRLs do not lower to parking light brightness. Canadian regulations require that the DRLs turn off when the headlights are turned on. Note: This only affects trucks equipped with LED headlights and the Autolamp feature (automatic headlights). Safety Risk: Lights that are too bright could cause glare for oncoming drivers. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to a Ford or Lincoln dealer to update the body control module (BCM) software.
Recall 202002389,472 units in Canada
Electrical
Issue: On certain trucks, the electric tailgate latch could malfunction. This may cause the tailgate to unlatch on its own. If the tailgate opens while driving, cargo that is not secured could fall out of the truck bed and onto the road. Safety Risk: Cargo that falls from the truck bed could create a road hazard for others. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to modify the tailgate/frame wiring harnesses and will install a new tailgate handle release switch.
Recall 201943770,741 units in Canada
Seats And Restraints
Issue: On certain vehicles, seats with a manual recliner may not meet the strength requirements of Canadian regulations. A seatback with reduced strength may not properly restrain an occupant in a crash. Safety Risk: A seatback that moves in a crash could increase the risk of injury. Corrective Actions: Ford will notify owners by mail and instruct them to take their vehicle to a Ford or Lincoln dealer for an inspection of the driver and front passenger seat recliners. For 2020 model year Explorer and Aviator, dealers will inspect the rear outboard seats. The seat structures will be replaced as required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 52,000 milesParkersburg, WVCrash
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated that while driving 65 MPH and hauling a trailer, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The contact drove the vehicle into a ditch to stop it. The message "Low Brake Fluid" was displayed, and the brake warning light was illuminated. The front driver's side tire was damaged from the ditch. The air bags did not deploy. There were no injuries sustained, and no police report was filed. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11742248 — an unverified report by a vehicle owner.
at 151,798 milesRayne, LAFire
ENGINE
The contact owns a Ford F-150. The contact stated that while driving, there was an audible noise was heard and observed smoke coming from beneath the hood on the driver's side near the alternator. The contact pulled over and discovered flames coming from the engine compartment. The fire department responded and extinguished the fire. No injuries were sustained and no additional property damages were reported. The vehicle was not destroyed and was later towed to an independent mechanic; however, the vehicle was ot diagnosed or repaired. The dealer was contacted but did not diagnosed or repair the vehicle. The manufacturer was not notified. The approximate failure mileage was 151,798
NHTSA complaint #11740895 — an unverified report by a vehicle owner.
Nags Head, NCFire
ELECTRICAL SYSTEM
Body control module catastrophic failure resulting in electrical failure while driving. Horn would not turn off, hazards would not turn off, warning modules firing off messages, burning smell coming from engine compartment. Absolute safety hazard while driving.
NHTSA complaint #11739810 — an unverified report by a vehicle owner.
Mooresville, INFire
ELECTRICAL SYSTEM
I was driving down the road and then smoke started bellowing out of the cupholder area of the center console and it smelled like burnt wires and I could hear it Cizzle so I pulled over as quick as I could and ripped out the center console to find that the connectors going to the glow rings on the cupholders had shorted out and were causing a small flame in melting the plastic so I ripped the wiring harness out that Fed the power to the cupholders .
NHTSA complaint #11736071 — an unverified report by a vehicle owner.
at 167,000 milesBradford, ARCrash1 injured
AIR BAGS
The contact owns a 2018 Ford F-150. The contact stated that while driving at 25 MPH, he was involved in a head-on collision with another vehicle. The contact stated the front end of his vehicle impacted the front driver-side wheel of the other vehicle. The contact stated that not a single air bag deployed during the impact, and no brake collision warning was activated. No warning lights illuminated on the instrument panel prior to the crash. The contact stated he received a pre-collision notification on his phone approximately 30 seconds after the accident occurred, but he was unable to avoid the collision. The vehicle was towed to a tow yard. The contact was the only occupant in the vehicle. The contact sustained neck pain, a herniated disc, and a bulging disk in the lower back. The contact was taking no pills and undergoing physical therapy. A police report was filed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 167,000.
NHTSA complaint #11727328 — an unverified report by a vehicle owner.
at 167,000 milesBradford, ARCrash1 injured
ELECTRICAL SYSTEM
The contact owns a 2018 Ford F-150. The contact stated that while driving at 25 MPH, he was involved in a head-on collision with another vehicle. The contact stated the front end of his vehicle impacted the front driver-side wheel of the other vehicle. The contact stated that not a single air bag deployed during the impact, and no brake collision warning was activated. No warning lights illuminated on the instrument panel prior to the crash. The contact stated he received a pre-collision notification on his phone approximately 30 seconds after the accident occurred, but he was unable to avoid the collision. The vehicle was towed to a tow yard. The contact was the only occupant in the vehicle. The contact sustained neck pain, a herniated disc, and a bulging disk in the lower back. The contact was taking no pills and undergoing physical therapy. A police report was filed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 167,000.
NHTSA complaint #11727328 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Eldersburg, MD
POWER TRAIN
SAFETY HAZARD & RISK The 10R80 transmission exhibits sudden, unpredictable gear slipping, power loss, and violent slamming/lunging during gear shifts while navigating active traffic. This erratic behavior creates an immediate collision risk when merging, accelerating, or changing lanes, as the truck unexpectedly loses momentum or lunges forward. INCIDENT & REPAIR HISTORY The vehicle required two complete transmission overhauls under 68,000 miles at Apple Ford (Columbia, MD), both confirmed by certified technicians and warranty inspectors: Overhaul #1 (Invoice #273111 | Aug 14, 2024 | 42,571 miles): Diagnosed under TSB 24-2101 for shift failure. The dealer overhauled the valve body and replaced internal components, including the CDF drum (Part #JL3Z7H351B). Overhaul #2 (Invoice #351672 | Sep 11, 2026 | 67,587 miles): Less than 25,000 miles later, severe slipping and 5th gear binding recurred. Teardown revealed a sticking main pressure control valve, burnt E & F clutch packs, and an outdated CDF drum. The dealer replaced the complete valve body (Part #JL3Z7A100CRM), installed a redesigned CDF cylinder (Part #PC3Z7B177A), and replaced scorched clutch/steel plates. COMPLAINT RESPONSE SUMMARY System Failed: 10R80 Transmission (CDF drum sleeve migration, sticking valve body, burnt E & F clutches). Vehicle is available for inspection. Safety Risk: Sudden power loss and violent lunging in active traffic, creating severe collision hazards. Confirmed by Dealer: Yes. Diagnosed and verified twice by Apple Ford master technicians. Inspected By: Authorized Ford dealer technicians and an official warranty company inspector. Symptoms/Timeline: No warning lights appeared prior to failure. Physical symptoms (slipping, violent slamming) first appeared before Aug 2024 (42,571 miles) and recurred in July 2026 (67,587 miles).
NHTSA complaint #11763889 — an unverified report by a vehicle owner.
Lecompton, KS
POWER TRAIN
Started with harsh shifting, lead to no shifting and no movement. Shifting came back and lunged forward and harsh stop. Happened multiple times and now vehicle will not move.
NHTSA complaint #11763891 — an unverified report by a vehicle owner.
Canton, OH
STRUCTURE:BODY
I am getting heavy water intrusion from the rear sliding glass window after any rain. It creates a very musty unpleasant odor in the cab. I am concerned that my young children, my wife, and myself are breathing mold spores and or other dangerous airborne particles from this problem.
NHTSA complaint #11763544 — an unverified report by a vehicle owner.
Miles City, MT
POWER TRAIN
Loss of power while acceleration from a stop sign. Vehicle would not shift into gear and acted like it could only drive very slowly. Repair shop inspected it and stated that the transmission needed work and would cost 8200.00 to fix issue that has a TSB out meaning ford knows about the issue
NHTSA complaint #11762538 — an unverified report by a vehicle owner.
Buckhannon, WV
POWER TRAIN
I have a 10 speed automatic transmission that intermittently works in 2nd and third gears. It began doing this at 60,000 miles. I'm not sure if it is the adaptive learning transmission control module (TCM) or the transmission itself. Ford dealer wants over $10,000 to replace transmission. The car is unsafe when pulling into traffic and it won't accelerate half the time.
NHTSA complaint #11762568 — an unverified report by a vehicle owner.
Miles City, MT
UNKNOWN OR OTHER
Loss of power while acceleration from a stop sign. Vehicle would not shift into gear and acted like it could only drive very slowly. Repair shop inspected it and stated that the transmission needed work and would cost 8200.00 to fix issue that has a TSB out meaning ford knows about the issue
NHTSA complaint #11762538 — an unverified report by a vehicle owner.
Struthers, OH
ENGINE
Spray on liners of cylinder walls absorbing oil and allowing it to pass through
NHTSA complaint #11762409 — an unverified report by a vehicle owner.
Morganton, GA
POWER TRAIN
My Ford F-150 Supercrew XLT 10R80 10-speed completely failed resulting Ford replacing it with a new transmission unit for a cost to be of $7,300. As the transmission failed at 96,000 miles the gears would be skipped with harsh shifting, not fully engaging 4th gear and at times while driving would refused to shift into any gear and high revs and me unable to accelerate. I was nearly involved in a crash when I would pull out into traffic legally but suddenly unable to accelerate and approaching cara from the rear needed to suddenly brake and change lanes to avoid a collision. All diagnosis was conducted by Ford. At first it cost me approximately $300 for them to drain and fill transmission fluid. When that didn't fix the problem they then said it was the DCF drum failure at a cost of $5000. When they were unable to fix it they informed me that they needed to install a brand new transmission at a cost of $7,300. Current mileage is approximately 98,300 miles. As a prior certified LEO Traffic Homicide Investigator, I was terrified driving the truck knowing what could happed if it failed as I was crossing traffic or pulling out and fail, as is had already and therefore I was unable to use my vehicle.
NHTSA complaint #11762071 — an unverified report by a vehicle owner.
Hummelstown, PA
POWER TRAIN
1st problem transmission: Hard shifting up and down in certain gears. 3 gear seems the worst. When slowing down to almost stop it down shifts and lurks forward which can cause a safety issue. Loud banging noise when it does this hard shift. 2nd problem when starting the truck up get a loud chain rattle. Think it’s the phaser/cam rattle I keep reading about with no fix. Mileage on my truck is 63,000 miles never tow or haul anything. Crazy ford can sell something like this and be ok with it.
NHTSA complaint #11761611 — an unverified report by a vehicle owner.
at 150,000 milesNew Albany, MS
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission was shifting erratically. The contact stated that the transmission shifted from 1st gear to 7th gear and back to 1st gear. The check engine warning light and an unknown warning light was illuminated after the failure. During an oil change service, the contact described the failure to an independent mechanic, who performed a diagnostic test but found no transmission failure. The contact was advised that NHTSA Campaign Number: 26V375000 (Power Train); recall repair could repair the vehicle; however, the VIN was not included in the recall. The contact notified the manufacturer by telephone. The manufacturer confirmed that the VIN was not included in the recall. The failure mileage was approximately 150,000.
NHTSA complaint #11761627 — an unverified report by a vehicle owner.
Peru, IN
POWER TRAIN
10R80 Transmission Delays when shifting and when it does engage its harsh shifts.
NHTSA complaint #11761667 — an unverified report by a vehicle owner.
Elizabethtown, KY
POWER TRAIN
No oil in between changes check engine light came one
NHTSA complaint #11761768 — an unverified report by a vehicle owner.
Elizabethtown, KY
ENGINE
No oil in between changes check engine light came one
NHTSA complaint #11761768 — an unverified report by a vehicle owner.
San Antonio, TX
POWER TRAIN
Direct failure of Cam phasers and confirmation. This led to erratic engine runtime leading to transmission shifting learned behaviors based on the bogus engine information. This causes erratic hardshifting into drive and most importantly dropping gears on the highway resulting in unsafe driving conditions at random. This includes both random downshifts at highway speed and a similar situation when accelerating the wrong gear is engaged both causing unsafe conditions for the driver and those surrounding. Upon phaser replacement the engine then ran correctly and transmission was reset both KAM tables and learned behavior to rectify the transmission safety challenges. This should at least be a TSB not just a mystery to owners and dealers alike.
NHTSA complaint #11761411 — an unverified report by a vehicle owner.
San Antonio, TX
ENGINE
Direct failure of Cam phasers and confirmation. This led to erratic engine runtime leading to transmission shifting learned behaviors based on the bogus engine information. This causes erratic hardshifting into drive and most importantly dropping gears on the highway resulting in unsafe driving conditions at random. This includes both random downshifts at highway speed and a similar situation when accelerating the wrong gear is engaged both causing unsafe conditions for the driver and those surrounding. Upon phaser replacement the engine then ran correctly and transmission was reset both KAM tables and learned behavior to rectify the transmission safety challenges. This should at least be a TSB not just a mystery to owners and dealers alike.
NHTSA complaint #11761411 — an unverified report by a vehicle owner.
at 96,000 milesHouston, TX
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while accelerating from a stop light, the vehicle failed to properly accelerate and jerked and hesitated. The contact stated that the transmission upshifted from 1st to 3rd gear and then from 3rd to 7th gear. During the failure the WRENCH symbol was displayed. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the transmission needed to be repaired, and the CDF drum need to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 96,000.
NHTSA complaint #11760925 — an unverified report by a vehicle owner.
at 86,000 milesEllenwood, GA
EXTERIOR LIGHTING
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V373000 (Exterior Lighting) and Customer Satisfaction Program: 25N17 (Rear View Camera Replacement If Required After Dealer Evaluation); however, the failure occurred after the repairs were performed. The contact stated that while driving at an undisclosed speed, the "Parking Brake Engaged" message displayed, and the blind spot sensor became inoperable. An unknown warning light was illuminated. Additionally, the TPMS was inoperable. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
NHTSA complaint #11760931 — an unverified report by a vehicle owner.
South Riding, VA
ENGINE
I own a 2018 Ford F-150 3.5L EcoBoost with approximately 93,000 miles. I am experiencing a repeated cold start cam phaser rattle. This is a known issue addressed by Ford in several TSBs, including 19-2365, yet no recall has been issued. It has been "repaired" once at approximately 40,000 miles only to have the same issue reoccur at which time I was told that rattling at startup is "normal" and "since it doesn't persist it is not an issue". No IC gasoline engine should rattle on startup, and I believe this defect poses long-term reliability concerns and will lead to engine damage and failure during operation. Ford should be held responsible for a widespread design flaw affecting thousands of vehicles. I urge the NHTSA to investigate this recurring issue and hold Ford accountable for consumer safety and financial impact.
NHTSA complaint #11761037 — an unverified report by a vehicle owner.
at 86,000 milesEllenwood, GA
LANE DEPARTURE: BLIND SPOT DETECTION
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V373000 (Exterior Lighting) and Customer Satisfaction Program: 25N17 (Rear View Camera Replacement If Required After Dealer Evaluation); however, the failure occurred after the repairs were performed. The contact stated that while driving at an undisclosed speed, the "Parking Brake Engaged" message displayed, and the blind spot sensor became inoperable. An unknown warning light was illuminated. Additionally, the TPMS was inoperable. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
NHTSA complaint #11760931 — an unverified report by a vehicle owner.
Chippewa Falls, WI
POWER TRAIN
I own a 2018 Ford F-150 4WD with approximately 24,600 miles. While traveling approximately 70 MPH on the highway in 2H with cruise control operating, I suddenly heard an extremely loud metal-on-metal grinding/ratcheting noise from the driver's-side front wheel area. The noise caused immediate concern about a possible front wheel or drivetrain failure. I disengaged cruise control and the grinding stopped. Within approximately 50 miles on the same trip, the grinding occurred a second time while again traveling approximately 70 MPH in 2H without cruise engaged. Because of the severity of the noise, I pulled over on the side of the highway and inspected the vehicle. I found nothing visibly wrong and resumed driving. The condition has since occurred two additional times while accelerating from a stop in 2H. These incidents were less severe but involved the same metal-on-metal grinding/ratcheting from the driver's-side front wheel area. I have also noticed a brief air/vacuum-type "whoosh" immediately before the grinding occurs. My Ford service manager directed me to Ford TSB 24-2188, which addresses grinding/clicking/ratcheting from the front wheel area associated with partial engagement of the Integrated Wheel End (IWE). The truck is scheduled for diagnosis but has not yet been formally diagnosed. I contacted Ford Customer Satisfaction, case CXH-090-0329-26-V5R9-P-5. Ford declined assistance due to vehicle age despite the low mileage. I am reporting this because the condition has occurred four times, including twice unexpectedly at 70 MPH. I am concerned about the safety implications of a front wheel-end component potentially partially engaging at highway speed and believe this warrants NHTSA review.
NHTSA complaint #11759735 — an unverified report by a vehicle owner.
Chippewa Falls, WI
WHEELS
I own a 2018 Ford F-150 4WD with approximately 24,600 miles. While traveling approximately 70 MPH on the highway in 2H with cruise control operating, I suddenly heard an extremely loud metal-on-metal grinding/ratcheting noise from the driver's-side front wheel area. The noise caused immediate concern about a possible front wheel or drivetrain failure. I disengaged cruise control and the grinding stopped. Within approximately 50 miles on the same trip, the grinding occurred a second time while again traveling approximately 70 MPH in 2H without cruise engaged. Because of the severity of the noise, I pulled over on the side of the highway and inspected the vehicle. I found nothing visibly wrong and resumed driving. The condition has since occurred two additional times while accelerating from a stop in 2H. These incidents were less severe but involved the same metal-on-metal grinding/ratcheting from the driver's-side front wheel area. I have also noticed a brief air/vacuum-type "whoosh" immediately before the grinding occurs. My Ford service manager directed me to Ford TSB 24-2188, which addresses grinding/clicking/ratcheting from the front wheel area associated with partial engagement of the Integrated Wheel End (IWE). The truck is scheduled for diagnosis but has not yet been formally diagnosed. I contacted Ford Customer Satisfaction, case CXH-090-0329-26-V5R9-P-5. Ford declined assistance due to vehicle age despite the low mileage. I am reporting this because the condition has occurred four times, including twice unexpectedly at 70 MPH. I am concerned about the safety implications of a front wheel-end component potentially partially engaging at highway speed and believe this warrants NHTSA review.
NHTSA complaint #11759735 — an unverified report by a vehicle owner.
at 105,000 milesConesville, OH
STRUCTURE
The contact owns a 2018 Ford F-150. The contact stated that the lock mechanism to drop the spare tire was rusted and failed to function as intended. The contact stated that the failure failed to allow for the spare tire from being lowered. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. However, the dealer confirmed that the lock was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
NHTSA complaint #11759756 — an unverified report by a vehicle owner.
Las Vegas, NV
SERVICE BRAKES
My 2018 Ford F-150 is experiencing a dangerous loss of braking power, a soft/spongy brake pedal, and brake fluid leaking from the master cylinder into the brake booster. These are the exact symptoms and component failures described in Ford Recall Campaign 25S37 (NHTSA Campaign 25V236). However, when checking my VIN, I am told my truck is excluded from the recall population. Because my vehicle is exhibiting the identical safety defect, the current recall window is too narrow and needs to be expanded to cover my vehicle before a serious collision occurs.
NHTSA complaint #11759856 — an unverified report by a vehicle owner.
at 119,000 milesManistee, MI
AIR BAGS
The contact owns a 2018 Ford F-150. The contact stated that the steering wheel cover covering the driver’s side air bag was cracked. The dealer was contacted and stated that a special engineer was needed for the repair because the crack was located on air bag housing. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
NHTSA complaint #11759375 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
UNKNOWN OR OTHER
I was required to complete the recall 24E12 on my 2018 ford F 150 2.7L eco boost XLT. Upon completion the check engine light comes on. I looked into this and this is an ongoing problem with the emissions recall . I scanned for a code and P0430 is coming up. (Catalyst System). I contacted the dealership and ford corporate and they will not help assist in resolving this issue. I explained my vehicle was working fine until the mandatory emissions recall was completed and that under the good will assistance I should be covered for Some compensation fixing this vehicle. I was denied any additional help. I as a loyal customer for many years don’t believe that it is my responsibility to pay a full bill for a new converter when it was their recall that caused the issue on an already perfectly fine vehicle.
NHTSA complaint #11759569 — an unverified report by a vehicle owner.