11 of the
145 complaints about the 2002 Ford F-350 SD are about the
fuel system — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
53,623 miles.
2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED.
NHTSA complaint #10465953 — an unverified report by a vehicle owner.
West Hartford, CT
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
NHTSA complaint #10413744 — an unverified report by a vehicle owner.
at 145,000 milesFerndale, WA
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA complaint #10395868 — an unverified report by a vehicle owner.
at 200,000 milesMontclair, NJ
FUEL SYSTEM, DIESEL
I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK.
NHTSA complaint #10389777 — an unverified report by a vehicle owner.
at 39,246 milesBerlin, CT
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.
NHTSA complaint #10347610 — an unverified report by a vehicle owner.
at 226,000 milesO'fallen, IL
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
THE CONTACT HAS A 2005 FORD F-350 THAT HAS A 40 GALLON TANK. THE CONTACT STATED THAT THE PLACTIC LINER PLACED IN THE TANK HAS BEEN EATIN THROUGH BY THE DEISEL FUEL PLACED IN THE TANK. THIS IS THE SECOND TIME THE CONTACT HAS HAD TO REPLACE THE FEUL TANK AND THE CONTACT WAS TOLD THIS IS A CHRONIC PROBLEM. THE LEINER IS CLOGGING THE THE FUEL INTAKE VALVE AND CAUSING THE VEHICLE TO STALL. 226000AT TIME OF INCIDENT 226500
NHTSA complaint #10295862 — an unverified report by a vehicle owner.
at 68,000 milesBranford, CT
FUEL SYSTEM, DIESEL
MY FORD F350 POWERSTROKE DIESEL TRUCK BEGAN HAVING PROBLEMS IN MARCH 2008. THERE WAS LOSS OF POWER, HESITATION AND STALLING. FUEL FILTER WAS REPLACED TWICE AND FUEL PUMP WAS REPLACED. FUEL PUMP STILL SCREAMS LIKE IT IS STARVING FOR FUEL WHEN THIS PROBLEM OCCURS. THE TRUCK LETS OUT THICK WHITE SMOKE BEFORE IT STALLS. I JUST RECENTLY LOOKED IN TANK AND NOTICED SILVER FLAKES CLOGGED IN SENDING UNIT WHICH I BELIEVE IS DELAMINATION OF INTERIOR OF TANK AS OTHERS HAVE DESCRIBED. I HAVE CLEANED IT OUT TWICE NOW IN 2 WEEKS.
NHTSA complaint #10252228 — an unverified report by a vehicle owner.
at 500 milesColeville, CA
FUEL SYSTEM, DIESEL
FUEL GAUGE SHOWS EMPTY WHEN FULL. VEHICLES ARE AMBULANCES AND FUEL AMOUNTS ARE CRITICAL TO PATIENT CARE AND DESTINATIONS. THIS IS OCCURRING ON ALL 4 OF RECENTLY PURCHASED AMBULANCES. FORD SAYS PROBLEM IS DUE TO FILLING WHILE RUNNING BUT SAME PROBLEM OCCURS WHEN SHUT DOWN.
NHTSA complaint #10098730 — an unverified report by a vehicle owner.
at 35,000 milesFort Wayne, INCrash1 injured
FUEL SYSTEM, OTHER:DELIVERY
ACCELERATOR PEDAL JUST QUIT WORKING, BOTH ON TAKE OFF AND STEADY MPH GOING DOWN THE ROAD. THIS TIME IT QUIT JUST AFTER TAKING OFF FROM A RED LIGHT AND A MINI VAN REARENDED US. HAD TO HAVE A WRECKER LIFT THE MINI VAN OFF OUR TRAILER HITCH. NO DAMAGE TO US BUT PLENTY TO THE MINI VAN. I HAD A SORE LOWER BACK FOR ALMOST A WEEK!! HE DID NOT WANT A POLICE REPORT AS HE DID NOT HAVE INSURANCE. WE HAVE HAD THIS VEHICLE TO DIMENSION WEST FORD IN FORT WAYNE 5 TIMES, FOR WELL OVER 3 WEEKS OF DOWN TIME WITH NO FIX INSIGHT. IT IS AN ONGOING PROBLEM THAT HAS TURNED INTO A SAFETY ISSUE. MY WIFE IS AFRAID TO DRIVE THE TRUCK. SERVICE MANAGER WILL NOT RETURN MY PHONE CALLS. I WILL TAKE IT BACK IN NEXT WEEK AND LET THEM TRY ONE MORE TIME BEFORE WE TRY OTHER VENUES.*AK EA04006
NHTSA complaint #10058563 — an unverified report by a vehicle owner.
at 16,519 milesMilford, MI
FUEL SYSTEM, DIESEL
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING.
NHTSA complaint #10008273 — an unverified report by a vehicle owner.
at 16,519 milesMilford, MI
FUEL SYSTEM, DIESEL
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING.
NHTSA complaint #10008274 — an unverified report by a vehicle owner.