Owners have filed 145 complaints
about the 2002 Ford F-350 SD with NHTSA between 2003 and 2018.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Ford F-350 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 36
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Diesel
2444.4%
Tread/Belt
916.7%
Engine
713.0%
Sidewall
59.3%
Clutch Assembly
35.6%
Tank Assembly
23.7%
Body
23.7%
Pedal/Hand Lever(Motorcycle)
23.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
32.4%
1,000 – 9,999 miles
21.6%
10,000 – 24,999 miles
107.9%
25,000 – 49,999 miles
3225.2%
50,000 – 74,999 miles
2519.7%
75,000 – 99,999 miles
1713.4%
100,000 – 149,999 miles
1915.0%
150,000+ miles
1915.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 15Dec 2018
NHTSA investigations into the 2002 Ford F-350 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA06012Opened 22 Jun 2006Closed 7 Dec 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLING
IN A DECEMBER 3, 2007 LETTER, FORD ADVISED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL TO REPLACE THE CAM POSITION SENSOR (CPS) IN APPROXIMATELY 1.2 MILLION SUBJECT VEHICLES TO ADDRESS REPORTS OF ENGINE STALLING.A NEW DESIGN CPS WITH IMPROVED PERFORMANCE AND DURABILITY WILL BE INSTALLED AS A REMEDY.OWNER NOTIFICATIONS WILL BEGIN IN DECEMBER 2007. THE SUBJECT VEHICLES ARE DURABLE, FULL-SIZED, MEDIUM DUTY TRUCKS COMMONLY USED FOR COMMERCIAL PURPOSES, RESCUE/EMERGENCY RESPONSE, AND COMMERCIAL OR RECREATIONAL TOWING.CPS FAILURE IS COMPARABLE TO UNEXPECTEDLY TURNING THE KEY OFF SINCE THE SIGNAL IT P...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA05005Opened 22 Mar 2005Closed 2 Aug 2006ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...
EA04006Opened 23 Feb 2004Closed 10 Feb 2005VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL SENSOR (ETC)
FAILURE COUNTS FROM ODI?S ANALYSIS ARE STATED ABOVE; SEE THE ADDITIONAL PROBLEM EXPERIENCE DISCUSSION IN THE SUMMARY REPORT.FORD DATA CONTAINED DUPLICATIVE REPORTS FOR 4 ODI COMPLAINTS AND 1 CRASH.THREE CRASHES WERE ALLEGEDLY DUE TO INTERMITTENT OPERATION OF THE ELECTRONIC THROTTLE CONTROL (ETC) PEDAL, ONE CRASH OCCURRED WHEN AN ETC DISABLED VEHICLE WAS STRUCK BY ANOTHER MOTORIST, ONE REPORT CONTAINED NO DETAIL.THE INJURIES WERE MINOR.AN ISSUE INVOLVING FIXED ETC PEDALS WAS INVESTIGATED ALSO, HOWEVER FAILURE REPORTS AND POPULATIONS ARE NOT SHOWN ABOVE; SEE SUMMARY REPORT FOR DETAIL.ALTHOUGH FO...
Recalls on the 2002 Ford F-350 SD
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V352000
EXTERIOR LIGHTING:TAIL LIGHTS
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
07V553000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk: IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 250,000 milesMaple Grove MN, MNCrash
STEERING
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 250,000 milesMaple Grove MN, MNCrash
SUSPENSION
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 250,000 milesMaple Grove MN, MNCrash
ENGINE
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
WHEELS
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
STEERING
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
STRUCTURE:BODY
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 250,000 milesMaple Grove MN, MNCrash
STEERING
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 250,000 milesMaple Grove MN, MNCrash
SUSPENSION
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 250,000 milesMaple Grove MN, MNCrash
ENGINE
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
NHTSA complaint #11156495 — an unverified report by a vehicle owner.
at 142,000 milesLaurel, DE
ELECTRICAL SYSTEM
VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.
NHTSA complaint #10984909 — an unverified report by a vehicle owner.
at 134,000 milesBoise, ID
VEHICLE SPEED CONTROL
PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.
NHTSA complaint #10969323 — an unverified report by a vehicle owner.
at 119,500 milesVAN Nuys, CA
TIRES
TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.
NHTSA complaint #10909402 — an unverified report by a vehicle owner.
at 119,500 milesVAN Nuys, CA
TIRES
AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.
NHTSA complaint #10909405 — an unverified report by a vehicle owner.
at 120,000 milesMesa, AZ
SEAT BELTS
THE FRONT PASSENGER SEAT BUCKLE RELEASES UNEXPECTEDLY. WHEN I BEGAN TO RESEARCH HOW TO REPLACE THIS COMPONENT, I DISCOVERED THAT THERE WAS AN NHTSA RECALL#01V227001, FORD RECALL# 01S21 ISSUED FOR THE SAME HAZARD. MY TRUCK WAS ASSEMBLED IN 2001 AT THE KENTUCKY PLANT BUT WHEN I CONTACTED FORD THEY EXPLAINED THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS SUCH A SAFETY HAZARD, I AM REPORTING TO YOU SO THAT YOU MAY CONSIDER EXPANDING THE SCOPE OF THIS RECALL. ALSO, WHAT ARE THE IDENTIFYING MARKS TO DETERMINE IF I DO INDEED HAVE THE FAULTY COMPONENTS IN MY VEHICLE? THE BUCKLES ARE TRW 33012760, THE DRIVERS SIDE IS EMBOSSED WITH #343013 AND THE PASSENGER SIDE IS EMBOSSED #321013.
NHTSA complaint #10711834 — an unverified report by a vehicle owner.
at 198,000 milesANN Arbor, MI
STEERING
THE TIE ROD END AT THE PITMAN ARM SHEARED OFF SUDDENLY AT THE POINT WHERE THE BALL MEETS THE SHAFT OF THE TIE ROD CAUSING A COMPLETE LOSS OF STEERING CONTROL. THIS IS NOT A WEAR POINT AND IS NOT SOMETHING THAT COULD HAVE BEEN INSPECTED SINCE IT IS COVERED WITH A RUBBER BOOT, THE STEEL LOOKS AS IF IT FATIGUED OVER TIME LEADING TO THE SUDDEN FAILURE. LUCKILY THIS OCCURRED IN A PARKING LOT, HAD IT HAPPENED ON THE HIGHWAY SOMEONE ELSE WOULD HAVE POSSIBLY BEEN WRITING THIS.
NHTSA complaint #10606417 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
WHEELS
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
STEERING
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
at 114,254 milesWimauma, FLCrash
STRUCTURE:BODY
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME.
NHTSA complaint #10587834 — an unverified report by a vehicle owner.
at 256,000 milesRichland, MS
SUSPENSION
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT WHILE DECELERATING, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 256,000.
NHTSA complaint #10541817 — an unverified report by a vehicle owner.
Winston-Salem, NC
TIRES
THIS SPECTOR TIRE JUST BLEW UP. THE TIRE SEPARATED AT THE TREAD AND SPLIT OPEN 6-8 INCHES.
NHTSA complaint #10541787 — an unverified report by a vehicle owner.
at 105,500 milesWinchendon, MA
TIRES
ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16.
NHTSA complaint #10514784 — an unverified report by a vehicle owner.
at 150,000 milesSomerset, KYFire
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000.
NHTSA complaint #10504423 — an unverified report by a vehicle owner.
at 69,000 milesPoughkeepsie, NY
ENGINE
I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR.
NHTSA complaint #10488878 — an unverified report by a vehicle owner.
at 417,247 milesColumbus, OH
FUEL SYSTEM, DIESEL
2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED.
NHTSA complaint #10465953 — an unverified report by a vehicle owner.
at 189,000 milesMadisonville, KY
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10432314 — an unverified report by a vehicle owner.
at 151,818 milesMontgomery City, MO
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.
NHTSA complaint #10416661 — an unverified report by a vehicle owner.
West Hartford, CT
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
NHTSA complaint #10413744 — an unverified report by a vehicle owner.
at 88,000 milesBennett, CO
ELECTRICAL SYSTEM
RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED.
NHTSA complaint #10410303 — an unverified report by a vehicle owner.
at 160,000 milesTillsonburg Ontario,Canada, 00Fire
ELECTRICAL SYSTEM
I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN.
NHTSA complaint #10399452 — an unverified report by a vehicle owner.
at 145,000 milesFerndale, WA
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA complaint #10395868 — an unverified report by a vehicle owner.
at 200,000 milesMontclair, NJ
FUEL SYSTEM, DIESEL
I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK.
NHTSA complaint #10389777 — an unverified report by a vehicle owner.