26 of the
1,040 complaints about the 2011 Ford Fiesta are about the
fuel system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,000 miles.
THE CAR SHUDDERS AND FEELS LIKE IT OS GOING TO STALL OUT. THE CAR REVS HIGH WHEN YOU PRESS THE GASS BUT HAS NO POWER. I'VE TAKEN IT TWICE TO DEALERSHIP AND THEY SAY THEY HAVE TO FIX THE THROTTLE BODY FIRST BEFORE THEY CAN TELL ME IF IT'S MY TRANSMISSION. ALSO WHEN I'M FILLING UP MY TANK IT STOPS EVERY FEW SECONDS AND WILL NOT ALLOW GAS TO GO IN THE TANK. THEY ALSO SAID IT'S MY FILLER NECK.
NHTSA complaint #11254224 — an unverified report by a vehicle owner.
at 76,000 milesOwensboro, KY
FUEL/PROPULSION SYSTEM
THE ENGINE MALFUNCTION SERVICE LIGHT CAME ON AND THE SORRY BOTTLE POSITION SENSOR KEEPS ON SAYING IT'S SPELT FAULTY, BUT WHEN I REPLACED THE THROTTLE BODY AND REPLACED THE GAS PEDAL IT WAS STILL HAVING ISSUES, AND NOW I'M BARELY GETTING TO AND FROM WORK ANYMORE OR ANYWHERE ELSE, EVEN DOWN THE STREET BECAUSE IT CONTINUES TO PUT ITSELF IN SAFE MODE. SO I AM OUT FOR A THOUGHT OF BODY AND A GAS PEDAL, AND IT'S STILL NOT FIXED THE ISSUE
NHTSA complaint #11242689 — an unverified report by a vehicle owner.
at 50,000 milesFontana, CA
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION AND FUEL INJECTION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO CITRUS MOTORS FORD (1375 S WOODRUFF WAY, ONTARIO, CA 91761, (855) 451-7126) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH AND SHAFT NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11174586 — an unverified report by a vehicle owner.
at 130,000 milesOrlando, FL
FUEL/PROPULSION SYSTEM
FOR THE PAST FEW MONTHS I'VE BEEN TRYING TO FIGURE OUT WHAT'S BEEN HAPPENING WITH MY VEHICLE. I HAVE A 2011 FORD FIESTA. IT IS A MANUAL. I'M NOT STALLING IT, BUT WHEN I'M DRIVING- WHETHER I'M STOPPED OR ACTUALLY MOVING (EVEN AT 45 + MPH) IT WILL COMPLETELY SHUT OFF. THE RPMS SOMETIMES FALL 2-300 BELOW RANDOMLY BUT WILL COME BACK AND KEEP GOING. HOWEVER, WHEN THEY FALL AND FOR WHATEVER REASON THE VEHICLE CAN'T FIGURE OUT THAT THE RPMS SHOULD BE HIGHER, IT SHUTS OFF COMPLETELY. WHEN IT ACTUALLY SHUTS OFF I HAVE NO WARNING. HERE IS THE LINK I FOUND ON INFORMATION ABOUT THE FORD FOCUS RECALLS: HTTPS://WWW.WFTV.COM/NEWS/NATIONAL-NEWS/AP-TOP-NEWS/FORD-RECALLS-NEARLY-15M-FOCUSES-BECAUSE-ENGINES-CAN-STALL/859721918 LUCKILY I HAVE A MANUAL AND I CAN SHIFT INTO NEUTRAL AND RESTART THE CAR EVEN WHEN I'M GOING DOWN CITY STREETS OR BUSY INTERSECTIONS. THIS IS AN INCREDIBLY DANGEROUS SITUATION, AND I'VE BEEN TRYING TO DIAGNOSE IT FOR MONTHS. IN A 10 MINUTE DRIVE THIS CAN HAPPEN AS MANY AS 3-4 TIMES. THERE'S NO LINK TO WHY IT HAPPENS SOMETIMES AND NOT OTHERS. SHIFTING INTO ANOTHER GEAR DOESN'T EFFECT IT. I HAVE NOTICED AFTER I GET FUEL IT TENDS TO HAPPEN MORE OFTEN, BUT I'M UNSURE IF THAT'S CORRELATION OR CAUSATION. SOMETIMES AFTER I GET FUEL I CAN'T EVEN GET BACK ONTO THE MAIN ROAD WITH OUT THE CAR DYING COMPLETELY. WHEN IT SHUTS OFF IT WILL ALMOST ALWAYS TURN BACK ON JUST FINE. I RECENTLY GOT MY BATTERY REPLACED THINKING THAT THAT WOULD HAVE POSSIBLY SOLVED THE ISSUE BUT IT HAS PERSISTED. OIL CHANGES/TUNE UPS DON'T FIX IT EITHER. I'M UNSURE OF WHAT THE EXACT ISSUE IS, BUT I DID SEE THAT FORD IS RECALLING THEIR FOCUS MODELS FROM 2012-2018 FOR AN ISSUE THAT SOUNDS EXACTLY WHAT I'M EXPERIENCING. I WOULD REALLY LIKE TO SEE THEM OPEN UP THEIR INVESTIGATION TO POSSIBLY INCLUDE FIESTA'S LIKE MINE BECAUSE IT SEEMS TO BE A RELATED ISSUE.
NHTSA complaint #11142858 — an unverified report by a vehicle owner.
at 80,000 milesBaton Rouge, LA
FUEL/PROPULSION SYSTEM
ISSUES INVOLVING CLASS ACTION LAWSUIT
NHTSA complaint #11138828 — an unverified report by a vehicle owner.
Collingswood, NJ
FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT CAME ON.I TOOK THE VEHICLE TO DEALERSHIP AND HAD DIAGNOSTICS DONE.EMISSIONS CODE UO29F CAME BACK. PROBLEM ISN'T COVERED UNDER WARRANTY,EVEN THOUGH IT'S NOT A PREVENTIVE MAINTENANCE ISSUE? QUOTED PARTS AT $206.79,NOT COUNTING LABOR WITH NO GUARANTEE THAT THE PROBLEM WILL NOT HAPPEN AGAIN.ENGINE LIGHT CAME ON AS VEHICLE WAS NOT MOVING,JUST STARTED IN A PARKING LOT.
NHTSA complaint #10926510 — an unverified report by a vehicle owner.
at 75,000 milesCarnesville, GA
FUEL/PROPULSION SYSTEM
FIRST TIME I HAD AN ISSUE VEHICLE WAS IN MOTION WOULD NOT ACCELERATE OVER 40 MPH. TOOK TO DEALERSHIP NO CODES FOUND. AFTER ABOUT A WEEK VEHICLE WAS PARKED PUT INTO REVERSE THE MOTOR WOULD REV UP BUT IT WOULD NOT MOVE, PUT INTO PARE TURNED OFF WAITED A LITTLE BIT CAR WOULD THEN GO BUT WITH VERY LITTLE POWER COULDN'T ACCELERATE OVER 40 MPH AGAIN. RETURNED TO DEALERSHIP THIS TIME THEY REPLACED THE CLUTCH ASSEMBLIES AND UPDATED THE COMPUTER. I WILL BE RETURNING TOMORROW FOR THE THIRD TIME IN A MONTH. THE CAR ONLY HAS 77,000 MILES ON IT.
NHTSA complaint #10926299 — an unverified report by a vehicle owner.
at 90,000 milesForest Grove, OR
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH, THE SPEED DECREASED TO 40 MPH WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE, BUT THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10915397 — an unverified report by a vehicle owner.
at 70,383 milesEstes Park, CO
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND SERVICE NOW INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LINE FROM THE ACCELERATOR PEDAL WAS CAUSING RESISTANCE. THE TECHNICIAN REPLACED THE TERMINAL KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 70,383.
NHTSA complaint #10914045 — an unverified report by a vehicle owner.
at 40,000 milesFairview, NM
FUEL/PROPULSION SYSTEM
MY VEHICLE HAS AROUND 40K MILES AND THE THROTTLE BODY HAS GIVEN OUT AND REQUIRES REPLACEMENT. THIS PART HAS BROKEN ON SO MANY FORD VEHICLES THAT THE DEALER STATES IT IS ON BACK ORDER FOR 3 MONTHS. WE HAVE NO ESTIMATED TIME OF AVAILABILITY FOR THIS PART, YET THIS PROBLEM IS NOT COVERED BY A RECALL OR CUSTOMER SATISFACTION PROGRAM (CSP) FOR THIS PARTICULAR MODEL, HOWEVER IT IS COVERED BY A CSP FOR OTHER FORD VEHICLES. SYMPTOMS: DRIVING ON A CITY HIGHWAY AND VEHICLE LOOSES POWER AND STALLS OUT.
NHTSA complaint #10910507 — an unverified report by a vehicle owner.
Stockbridge, GA
FUEL SYSTEM, GASOLINE
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] AND I AM WRITING THIS COMPLAINT ABOUT A 2011 FORD FIESTA SE I PURCHASED AT A PRIVATE DEALER ON JULY 1, 2016. THE CAR STARTED RUNNING VERY STRANGE AFTER A WEEK I EXPERIENCE VERY RUFF RIDES. SO I CALLED FORD COMPANY IN MCDONOUGH GA. THE PERSON I TALKED TO SAID THAT IT WAS ON RECALL AND FOR ME TO BRING IT IN, I DID. THEY KEPT IT OVER NIGHT TO UPDATE THE TRANSMISSION AND OTHER PROBLEMS CAUSING ME TO PAY FOR A RENTAL WHICH I FELT SHOULD HAVE BEEN PAID BY THE DEALER OR FORD MOTOR COMPANY. I DID ASK THE DEALER IF THEY KNEW THE CAR WAS ON RECALL AND THEY SAID NO! I ASK QUESTION AFTER QUESTION, THE OWNER EVEN DROVE THE CAR HIMSELF AND SAID THAT<S THE WAY THE CAR RUNS. I ALSO HAVE PROBLEMS WITH THE DOOR LOCKS, SPEED,SPEEDING UP ON IT<S OWN, TRANSMISSION, HESITATION, USING MORE GAS, AND SOUNDS RUFF WHEN TRANS GET VERY HOT. I NOW HAVE TO TAKE IT BACK ON 9-19, 2016 I GUESS FOR MORE TESTING. I HAVE NOTIFIED THE DEALERSHIP ABOUT THIS. I AM VERY STRESSED ABOUT THIS BECAUSE I HAVE A LOAN FOR $7000+ FINANCED. IS THERE ANY HELP OUT THERE TO GET THIS RECTIFIED THIS PROBLEM. I NEED MY CAR FOR TRANSPORTATION. WHICH ME LUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10907428 — an unverified report by a vehicle owner.
at 50,000 milesArlington, WA
FUEL/PROPULSION SYSTEM
CAR WILL RANDOMLY DIE AT CERTAIN TIMES. SOMETIMES IT WILL START BACK UP SOMETIMES NOT. HAPPENS DURING LOW OR MEDIUM SPEEDS AT INTERSECTIONS ALMOST WRECKED A FEW TIMES DUE TO IT. PROBLEM DUE TO A FAILING ELECTRONIC THROTTLE BODY. THE CAR ONLY HAD 50K MILES ON IT WHEN IT STARTED DOING IT.
NHTSA complaint #10905963 — an unverified report by a vehicle owner.
at 79,000 milesAzle, TX
FUEL/PROPULSION SYSTEM
MY DAUGHTER DRIVES THIS CAR. CAR STUTTERS WHEN DRIVING, IDLE GOES UP TO 3K, OVERHEAT ICON CAME ON, IDLE GOES HIGH BUT CAR DECELERATES , CAR BUCKS LIKE A BRONCO. FORD CHARGED US OVER $500 TO REPLACE A COOLING FAN, DID 3 SOFTWARE UPGRADES, SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE, SAME ISSUES REPEATED EXCEPT FOR THE OVERHEAT ICON, IDLE STILL WENT HIGH AND CAR STUTTERS, BUCKS, AGAIN THE TRANS STOPPED PROPELLING THE CAR. NOW THEY SAY IT'S THE THROTTLE BODY AND WANT OVER $800 !! TO REPAIR IT. THE 2011 FORD FUSION HAS A SIMILAR PROBLEM AND IS NOW COVERED FOR FREE UNDER A CUSTOMER SATISFACTION PROGRAM, ALL OF THE WINDOWS IN THE CAR ARE HARD TO RAISE, YOU HAVE TO MANUALLY PUSH THEM UP WHILE HOLDING THE UP BUTTON. THE THROTTLE ISSUE IS NEW BUT WHY DIDN'T THOSE CODES TURN UP PREVIOUSLY WHEN THE CAR EXHIBITED THE SAME SYMPTOMS? IMO THIS IS A POORLY MANUFACTURED VEHICLE. ONLY 79K MILES AND SOOOOO MANY PROBLEMS.
NHTSA complaint #10845981 — an unverified report by a vehicle owner.
at 81,000 milesBerkley, MI
FUEL/PROPULSION SYSTEM
ON SEVERAL OCCASIONS OVER THE LAST WINTER I TURNED LEFT FROM MY DRIVEWAY. AS I ATTEMPTED TO ACCELERATE THE VEHICLE BRIEFLY SLIPPED OUT OF GEAR. THE VEHICLE IS CONTROLLED BY AN AUTOMATIC TRANSMISSION, BUT SLIPPED FROM GEAR, LEAVING ME IN THE ROAD, UNABLE TO MOVE FORWARD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. MY TRANSMISSION HAS ALSO FAILED SEVERAL TIMES AT RED LIGHTS. I WILL STEP ON THE GAS, AND THERE ARE SEVERAL SECONDS OF HESITATION, WHERE MY VEHICLE WILL NOT MOVE. THEN IT LURCHES FORWARD. FORD HAS SENT A LETTER EXPLAINING THERE HAVE BEEN DEFECTS WITH THE TRANSMISSION, BUT I HAVE CALLED 3 DIFFERENT DEALERSHIPS, AND THEY REFUSE TO FIX THE PROBLEM UNLESS IT OCCURS DURING A TEST DRIVE BY THEIR TECHNICIANS. IF THE PROBLEM DOES NOT OCCUR DURING THEIR TEST DRIVE THEY WILL CHARGE ME OVER $100 FOR THE DIAGNOSIS. THIS DEFECT IS KNOWN TO FORD, YET THEY REFUSE TO FIX IT UNTIL THE PROBLEM IS CONSISTENT ENOUGH THAT I CAN BRING IT IN, KNOWING THE PROBLEM WILL OCCUR ON THAT PARTICULAR TEST DRIVE. I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE I WAS UNABLE TO GET MY VEHICLE OUT OF THE ROAD, DUE TO THE TRANSMISSION ISSUE. I BELIEVE THE PROBLEM HAS ALSO CAUSED OTHER ISSUES WITH MY VEHICLE. MY O2 SENSOR AND CATALYTIC CONVERTER WORE OUT PREMATURELY.
NHTSA complaint #10726742 — an unverified report by a vehicle owner.
at 71,000 milesManteca, CA
FUEL/PROPULSION SYSTEM
REAR DRIVER SIDE DOOR WILL NOT LATCH. CAN NOT FUEL, GAS PUMP SHUTS OFF EVERY COUPLE SECONDS. FRONT DRIVERS SIDE DOOR WILL NOT LOCK. RIGHT PASSENGER FROND DOOR MANUAL WINDOW GETS STUCK.
NHTSA complaint #10713491 — an unverified report by a vehicle owner.
at 82,000 milesDanville, VA
FUEL/PROPULSION SYSTEM
MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED.
NHTSA complaint #10641874 — an unverified report by a vehicle owner.
at 120,000 milesKerrville, TX
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10628361 — an unverified report by a vehicle owner.
Aurora, CO
FUEL SYSTEM, GASOLINE
MY 2011 FORD FIESTA TRANSMISSION HAS BEEN AN ISSUE FOR AWHILE NOW. I HAVE HAD THEM RESET THE SYSTEM AND ALSO REPLACE THE CLUTCH. HOWEVER, MY CAR STILL HAS ISSUES THE TRANSMISSION STICKS AND DOES NOT ALWAYS ACCELERATE WHEN I PRESS ON THE GUESS. YOU CAN HEAR AND FEEL THE ENGINE STICK AND SHUTTER. THE CAR IS MORE AND MORE FAILING TO ACCELERATE WHICH HAS CAUSED TO ME TO ALMOST GET INTO SEVERAL ACCIDENTS. THE SOLUTION I WAS TOLD BY FORD WAS THAT THERE IS NO TRUE FIX AND IT IS JUST SOMETHING THEY CAN NOT FIX. MY CAR IS BRAND NEW AND STILL UNDER WARRANTY. THAT TYPE OF ANSWER IS NOT ACCEPTABLE, ESPECIALLY WHEN I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF MY CAR MALFUNCTIONING. I WANT THIS ISSUE RESOLVED FOR GOOD, I AM EXTREMELY CONCERNED FOR MY SAFETY IN MY CAR AND FEAR OF GETTING IN AN ACCIDENT OR SERIOUSLY INJURED DUE TO THIS ISSUE.
NHTSA complaint #10605563 — an unverified report by a vehicle owner.
at 47,619 milesCanton, MI
FUEL SYSTEM, GASOLINE
ENGINE MIL TURNED ON AFTER CAR WAS STARTED, DRIVING WAS FINE AT SPEEDS UNDER 45MPH. ONCE OVER 45MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE ENGINE CODE INDICATED THAT IT WAS THE NATURAL VACUUM LEAK DETECTION (NVLD) SERVICE KIT, THAT HAD FAILED OR A FUSE IN THE FUSE BOX. THE VEHICLE WAS TURNED INTO A DEALERSHIP AND THE PART REPLACED, THE ENGINE MIL TURNED BACK ON BEFORE I CLAIMED THE VEHICLE AND HAS BEEN SITTING WITH THE DEALER FOR 4 DAYS, AS THEY HAVE NO IDEA HOW TO FIX THE CAR. THIS SENSOR FAILING IS A KNOWN ISSUE ON THIS VEHICLE AS THERE IS A TECHNICAL SERVICE BULLETIN DATED FEB 13, 2013, THIS REPLACED A PREVIOUS BULLETIN DATED MAY 21, 2011. THIS SENSOR FAILING IS DANGEROUS AND HAS BEEN AN ISSUE SINCE 2011. AND IT SEEMS THAT THERE IS NO REAL FIX, AT LEAST WITH MY VEHICLE. THE WORDING IN THE TSB STATES "SOME 2011 FIESTA VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) U029F SET IN THE POWERTRAIN CONTROL MODULE (PCM) AND/OR A NO CRANK CONDITION WITH NO COMMUNICATION WITH THE PCM." THIS LEADS ME TO BELIEVE THAT THE ENGINE COULD FAIL AT ANYTIME WITH THIS CODE, CREATING A HAZARDOUS CONDITION ESPECIALLY IF TRAVELING ON THE FREEWAY WHEN THE MIL COMES ON AND THE PART FAILS. THIS IS A WIDE SPREAD ISSUE BASED ON THE ABUNDANCE OF FORUMS AND INTERNET POSTS DISCUSSING THIS EXACT ENGINE CODE, AND THE VARIOUS SYMPTOMS ASSOCIATED WITH IT.
NHTSA complaint #10567748 — an unverified report by a vehicle owner.
at 25,000 milesNorth Lauderdale, FL
FUEL SYSTEM, GASOLINE
DRIVING IN TRAFFIC NORMAL SPEED ABOUT 40-45 MPH, VEHICLE STOPPED ACCELERATING COMPLETELY. NORMAL COMMUTE & ALMOST GOT REAR ENDED SINCE THE CAR STARTED TO DECELERATE QUICKLY. ONCE WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WE TRIED SWITCHING THE GEARS AND RESTARTING THE CAR. AFTER THIS, THE CAR WOULD NOT RESTART AT ALL. TAKEN THE CAR TO FORD MULTIPLE TIMES AND THEY HAVE RAN ALL SORTS OF DIAGNOSTICS AND WE FIND OURSELVES AT THE DEALERSHIP AT LEAST EVERY 2-3 MONTHS WITH ISSUES. FORD CORPORATE DID NOTHING BUT PROVIDE EXTENDED WARRANTY. WHAT WOULD THEY HAVE DONE IF WE WERE ACTUALLY REAR ENDED & SEVERELY HURT BECAUSE OF THE FAULTY CAR? UNFORTUNATELY AN EXTENDED WARRANTY DOES NOT CORRECT HE PROBLEM & THIS VEHICLE IS STILL JEOPARDIZING MY FAMILY'S SAFETY AND WE'LL BEING.
NHTSA complaint #10561440 — an unverified report by a vehicle owner.
at 75,000 milesMountain City, TN
FUEL SYSTEM, GASOLINE
THIS PROBLEM FIRST OCCURRED AFTER HAVING CAR FOR LESS THAN 6 MONTHS. TOWED TO DEALER FOR WARRANTY WORK AND THE SAID THEY COULD NOT FIND A PROBLEM. YESTERDAY, WAS TRAVELING AND, AS BEFORE, ENGINE LIGHT CAME ON, CAR WENT INTO NEUTRAL (GEAR INDICATOR ON DASHBOARD LOOKED LIKE A SLOT MACHINE) AND WHEN I COASTED TO A STOP (MORE THAN ONCE ON A TWO LANE ROAD WITH NO EMERGENCY LANE), IT WOULD NOT GO INTO GEAR. AFTER TURNING ENGINE OFF, IT THEN HAD TROUBLE STARTING, AND WHEN IT DID RE-ENGAGE INTO GEAR, IT WOULD RANDOMLY GO OUT OF GEAR AND WE "LIMPED" HOME GOING LESS THAN 25 MILES AN HOUR HAVING TO STOP A HALF DOZEN TIMES HOPING THE CAR'S TRANSMISSION WOULD RE-ENGAGE LONG ENOUGH FOR US TO GET HOME. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WOULD DISENGAGE AT ANY RATE OF SPEED AND WOULD NOT GO BACK INTO GEAR EVEN ONCE I STOPPED FOR A PERIOD OF TIME, GETTING PROGRESSIVELY WORSE. IN THE RURAL AREA WHERE WE RESIDE, THERE WAS MORE THAN ONE TIME WHEN IT DISENGAGED, WOULD NOT GO BACK INTO GEAR, ON A CURVE OF A TWO-LANE ROAD WITH NO EMERGENCY LANE. I HAVE LEARNED THAT THE FIESTA HAS HAD THESE PROBLEMS SINCE 2011 WHEN MY PROBLEMS FIRST BEGAN. IT IS A DANGEROUS SITUATION THAT APPEARS TO BE SYSTEMIC TO THE VEHICLE IN MANY CASES. AT THIS POINT, IT IS NOT SAFE TO DRIVE.
NHTSA complaint #10546964 — an unverified report by a vehicle owner.
at 30,000 milesSpring, TX
FUEL SYSTEM, GASOLINE
I HAVE HAD NUMEROUS INSTANCES OF MY CAR JUST DYING ON THE ROAD. THE FIRST TIME THIS HAPPENED, I WAS MAKING A TURN INTO MY SUBDIVISION IN FRONT OF ONCOMING TRAFFIC. WHEN I HIT THE GAS MY CAR SLOWLY ROLLED INTO THE MIDDLE OF THE STREET. LUCKILY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND SLOWED DOWN ENOUGH TO NOT HIT ME. I PULLED OFF THE ROAD, PUT THE CAR IN PARK AND RESTARTED IT. THIS HAPPENED ON AND OFF BUT THE DEALER COULD NEVER FIND AN ISSUE. TO START IT WAS NO MORE THAN ONCE A DAY BUT THIS WEEKEND IT HAPPENED AT ALMOST EVERY STOP. IT CONTINUES TO HAVE THIS ISSUE. WHEN I STOP AT A LIGHT OR STOP SIGN IT RUMBLES AND CUTS OFF. IT HAS GOTTEN SO BAD THAT I'M AFRAID TO DRIVE DOWN BUSY STREETS. I KEEP MY RADIO OFF JUST SO I CAN BE SURE TO HEAR WHEN THIS HAPPENS OTHERWISE I'LL BE CAUGHT IN THE MIDDLE OF ONCOMING TRAFFIC AGAIN. IN ADDITION TO THIS MOST RECENT ISSUE, THE CAR HAD MULTIPLE ISSUES IN THE PAST. THE FIRST MONTH THAT I PURCHASED THIS CAR IT WOULD JUST NOT TURN ON MOST MORNINGS, OR EVEN AFTER BEING OFF FOR A SHORT AMOUNT OF TIME.
NHTSA complaint #10546952 — an unverified report by a vehicle owner.
at 51,000 milesCorona, CA
FUEL SYSTEM, GASOLINE
VEHICLE WOULD NOT START, TRIED SEVERAL TIMES BUT ONLY HEARD SOUND FROM STARTER BUT ENGINE DID NOT ATTEMPT TO START UNTIL A FOURTH TRY AND STEPPING ON THE GAS PEDAL. AFTER THIS THE VEHICLE WOULD FROM TIME TO TIME TURN OFF WHEN COMING TO A STOP. SERVICE DEPARTMENT STATED THAT THE THROTTLE BODY WAS BAD AND REPLACED IT.
NHTSA complaint #10516230 — an unverified report by a vehicle owner.
Chandler, AZCrash2 injured
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH THE VEHICLE ERRONEOUSLY ACCELERATED CAUSING ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE DRIVER AND PASSENGER OF THE CONTACT'S VEHICLE SUFFERED WHIPLASH. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 42,000. MAILED 02/18/15*LJ THE CONSUMER STATED EVEN AFTER THE ENGINE WAS OVERHAULED BECAUSE THE MECHANIC CLAIMED OIL LEAKED ONTO THE INTERNAL CLUTCHED CAUSED SLIPPAGE, HE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE FUEL INJECTION SYSTEM. UPDATED 03/29/16.
NHTSA complaint #10482742 — an unverified report by a vehicle owner.
at 25,000 milesPrinceton, FL
FUEL SYSTEM, GASOLINE
1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART.
NHTSA complaint #10455550 — an unverified report by a vehicle owner.
Sedro Woolley, WA
FUEL SYSTEM, GASOLINE
22 DAYS PLUS ADDITIONAL 6 DAYS: TOLD BY FORD DEALERSHIP MECHANIC THAT OIL PAN IS LEAKING OIL, AND WATER PUMP LEAKING. DYE PEN FLUORESCENT LIGHT INSPECTION SHOWS FRONT CRANK SEAL LEAK, INSPECTION OF ENGINE BLOCK DAMAGED THREADS. REPLACED ENGINE PER FORD, REMOVED TRANSMISSION FROM ENGINE, DISASSEMBLE ENGINE FROM ENGINE MOUNT, MOUNT NEW SHORT BLOCK AND INSTALL, RESEAL COMPONENTS, RE-TIME ENGINE, INSTALL ENGINE TO TRANSMISSION ASSEMBLY, RECHECKED FOR LEAKS COOLANT AND OIL. FORD FIESTA BROKE DOWN NEXT DAY AFTER I PICKED UP CAR FROM FORD SHOP FOR 22 DAYS, AUTOMATIC TRANSMISSION WOULD NOT GO INTO DRIVE, REVERSE OR NEUTRAL, CALLED TOW TRUCK FOR HELP TO GET VEHICLE BACK TO FORD MECHANIC, WHO STILL WORKING ON CAR. I AM VERY DISAPPOINTED WITH THE QUALITY OF THE 2011 FORD FIESTA, DOESN'T GET 40MPG, GETS 35MPG, DOES NOT ACCELERATE WHEN YOU NEED TO KIND OF LAGS, THEN MAKES GURGLING NOISE IN THE WATER PUMP. 2011 FORD FIESTA IS NOT MADE IN THE USA AND IT SHOWS, IT'S A LEMON.
NHTSA complaint #10454776 — an unverified report by a vehicle owner.