2014 Ford Fiesta other reported problems

UNKNOWN OR OTHER

My vehicle has an active status under Ford Safety Recall 20S15 (NHTSA Campaign 20V177) for a fractured door latch pawl spring. The defect has fully manifested: my side door physically will not latch or stay shut. There was no warning that the latch has malfunctioned. I was driving and my door swung open when I made a turn. I’ve been trying to get my car serviced because of the safety recall involving the door latch. Unfortunately, my driver’s side passenger door won’t physically shut. While my recall allows for free repairs, I can’t drive my car to the dealership because it’s unsafe. I’ve spoken to supervisors in Customer Relations, Services, and Body Shop, as well as Recall Corporate. I was also told that Lee would give me a call today, but I haven’t received a call back. Brandy Seals suggested using rope to tie the door shut, but I’m concerned about traveling from New Market in such a situation. I spoke with The Cooperate Recall Center, and they informed me that “Pick up and Delivery” is available under my provision. However, since my car is unsafe to drive, they couldn’t accommodate that request. I then asked for a mobile service van to come to my home to avoid towing, but that was denied as well. I also requested to have my car towed to the dealership, but that was denied as well. I’m a single mother of three, and this car is my only mode of transportation. Unfortunately, I don’t have the finances to pay for towing myself. Could you please assist me with this situation?

NHTSA complaint #11752239 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I WAS TOLD WAY BACK WHEN THAT DOOR LATCHES HAD A DEFECT. THAT THERE WAS A RECALL. COLONIAL FORD OF DANBURY CT AVOIDED DOING THE COMPLETE RECALLS. SUCH IS SO THAT I PAID OUT OF POCKET A TRANSMISSION REBUILD AND TOOK FORD 2 YEARS TO REEMBURSE ME THE COST. BUT THE DOOR LATCH RECALL WAS STILL IN EFFECT. IT TURNS OUT THAT IM GETTING A DOOR OPEN WARNING ON DASH WHILE DOORS ARE CLOSED. THIS WAS A DEFECT RECALL GOING BACK 5-6 YEARS BUT WAS NEVER REPLACED. NOW DEALER TELLS ME MY CAR WAS'NT PART OF THE RECALL.

NHTSA complaint #11728773 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission was supposedly rebuilt back July 26, 3021. Now transmission has had a new dual clutch replaced but other concerns are still there jerkiness on accelerations. In 2021 the transmission was not fully rebuild as per recall. Only clutch assembly was done and not the back end. Which now could be the problem. Second, colonial Ford sated transmission rebuilt has lifetime warranty which a lie. Colonial Ford doesn’t offer lifetime. The service advisors lie about this all the time. Now the car jerks on acceleration after clutch replacement. Dealer and Ford still take no responsibility over the product! The car has 145,000 miles still under the 150,000 mile warranty isssue by you!

NHTSA complaint #11726642 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving

NHTSA complaint #11603621 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back passenger back door had problems wouldn’t close rt now can’t open. In May it felt like it wasn’t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can’t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either

NHTSA complaint #11593734 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The transmission shift level locks in Park. The vehicle is available for inspection. Safety was a concern as I was stopped in a school unloading zone/fire lane and was unable to place the shifter in drive. This caused the lane to be blocked. I googled the problem, and was able to remove a cover and access a manual release. I do not know if the problem was previously inspected, however, it is a common search item on Google/internet. There was no prior warning. The problem persists and I will have it checked.

NHTSA complaint #11578883 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission malfunctions while accelerating. Pulling into a busy road, the vehicle randomly stops accelerating which cause other vehicles to swerve to avoid a crash. The RMP will increase and loose acceleration and then there is no function of the acceleration. As soon as the warning light came on, contacted a dealer and the wait times are over 2 months. The dealer does not want to keep the vehicle and prefers you keep driving until they call you to bring it in.

NHTSA complaint #11557196 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am remembering one incident I had years ago. It was my first year since I got my first driver license. I parked my car. While I was getting off with half of my body already outside the car, my car started moving forward. I jumped back in a car in a shock and tried to stop the car. I realized that I had not removed my car key. I also realized that a stick shift was in neutral position. I told myself that it was my wrong-doing, but after reading numerous complaints and lawsuits against Ford Fiesta over the last years, I am not so sure if it was my fault or the car's defect. It happened only once and can not reproduce this. Around the same time, I have also experienced car not starting several times but again I told myself I am just an idiot for not knowing how to start a car. I did Pre-Purchase Car Inspection in October 2016. The inspection report noted that my car had Engine Lights on with code U0131 and codeC0051. I received a CSP14M02 letter last Sunday and went to the dealership on Monday for TCM repair or replacement, but I was turned away.

NHTSA complaint #11537121 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car just died on me. No warning or anything. Took the dealership 2 and half weeks to fix my car. They came to the conclusion that it was my Trans harness cable. Cost $820.00 to fix.

NHTSA complaint #11527584 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle was serviced by elk grove ford service dept. only 250 miles ago and the vehicle is back in for more service. time before did the same thing said the problem was this and when they repaired they called and said this is now wrong, I keep asking why no answer. Now the vehicle had to be taken in and I believe because I have put in complaints before that they are f with me and messing with me I told them elk grove ford [XXX] that the engine light came on and the wrench light on the engine came on, they called me and told me around march 30th that it needed this and that, they came back now and said the power train control module is needed and they cant find any part for it I found a part the advisor said the parts person looked half a day I don't believe them as see that the pcm can maybe reset they have not said to me if they tried resetting the pcm and I would like the part number. I feel I am being set up for more charges as if they would have check the wrench lamp I would not have two charges, they keep repairing items that I believe did not need to be replacement as the plugs were working find. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11515080 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

As I'm driving the car will stop if I get it to go again it won't pick up speed, it will rev up but not go, I was told that it has all the original parts that was until I had someone look at it for the problem stated since then it has new spark plugs new front brakes, break's in back have been rotated new tires, I'm still paying a car note on this car I've had to pay towing fees and still the problem persist I'm scared to put my boys in this car but it's our only form of transportation the dealer that sold me this car is horrible and Ford was of no help, still trying to find the main issue.

NHTSA complaint #11475835 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Clutch master cylinder and slave cylinder failure. Both leaked, clutch pedal ceased functioning while driving, leaving the car inoperable

NHTSA complaint #11465512 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

FRONT DOOR ON PASSENGER SIDE WILL NOT LATCH,. MECHANICALLY OR ELECTRICALLY. TO REPEAT, THE DOOR WILL NOT LATCH AND SWINGS FREELY. THIS OCCURRED AFTER PARKING THE VEHICLE AND ATTEMPTING TO LOCK ALL THE DOORS.

NHTSA complaint #11415676 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR DRIVER SIDE DOOR NOT LATCHING AND DOES NOT LOCK AND STAY CLOSED

NHTSA complaint #11413866 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

CAR JERKS AND WHEN I UNLOCK DOOR ONLY 1 DOOR UNLOCKS AND THAT IS DRIVER'S SIDE TRANSMISSION GOING OUT AND EVERY TIME I PUT GAS ACT LIKE DOES WANT TO START UP AGAIN AND THEN ITS TAKES FOREVER JUST TO CATCH UP SPEED

NHTSA complaint #11385981 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHEN ATTEMPTING TO EXIT THE VEHICLE, I OPENED THE DOOR AND THE LOCK ASSEMBLY ON THE OUTSIDE OF THE DOOR FELL OF.

NHTSA complaint #11374383 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FIRST TIME WAS BEFORE MARIA TOOK THE CAR TO THE FORD OF CAROLINA IN PUERTO RICO. I WAS INFORMED TO CALL A NUMBER THAT WAS IN THE LETTER. I CALLED AND I NEVER GOT MY PHONE ANSWERED. THEN AFTER MARIA (THE HURRICANE) THEY WERE NOT TENDING TO ANYONE AND THERE WAS A ROLE LETTING US KNOW THAT I COULD GO TO FORD DE FAJARDO, FORD DE PONCE, FORD OF KENNEDY AVENUE OR THE FORD DE CAGUAS. FOR MY CONDITION, IT WAS PERTINENT TO BE CARED FOR IN CAROLINA. AFTER THAT DAY THEY CLOSED TRADES AND LEFT (SO AS NOT TO SERVE ANYONE). THEN 2 LETTERS ARRIVED AND INFORMED ME THAT I HAD TO WAIT FOR A THIRD LETTER TO ARRIVEN THE INFORMATION OF PROCEED TO REPAIR THE DOORS THAT OPEN WHEN THE CARRIAGE IS BEING DRIVEN FROM THE INSIDE OUT.

NHTSA complaint #11351867 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

CLICKING SOUND JUST RANDOMLY STARTED FROM INSIDE THE DASHBOARD,WITHIN FEW SECONDS OF STARTING THE ENGINE. A QUICK YOUTUBE SEARCH CAME BACK WITH HVAC BLEND DOOR MOTOR AS THE CULPRIT. SEEMS LIKE A COMMON ISSUE BUT A HUGE NUISANCE AS THESE SMALL PARTS STARTS RANDOMLY WEARING OUT IN LESS THAN 100K MILES / WITHIN 6 YEARS.

NHTSA complaint #11341749 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY DOOR AJAR LIGHT HAS BEEN ON AND WILL NOT TURN OFF.

NHTSA complaint #11329846 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

LOCKS, TODAY IS MAY 14, 2020. I WAS AT THE STORE AND TRYING TO LOCK MY CAR AND IT WILL NOT TURN TO LOCK SO I HAD TO LOCK FROM THE INSIDE, I ALREADY HAVE AND ISSUE WITH INE KEY NOT LOCKING THE DOORS NOW THE ACTUAL LOCK DOES NOT WANT TO LOCK WITH THE KEY.

NHTSA complaint #11324472 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR PASSENGER DOOR LATCH NO LONGER CLOSES. WELL KNOWN ISSUE FOR OTHER 2014 FORD FIESTAS BUT RECALL DOES NOT LIST MY SPECIFIC VEHICLE.

NHTSA complaint #11323186 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY DOOR ALL OF SUDDEN OPEN WHEN I WAS DRIVING ON THE STREET WHILE HAVING MY DAUGHTER IN THE BACK STREET WHICH SCARED ME. THINKING IT WAS MY DOOR WHO OPEN THE DOOR BUT I HAVE THE CHILD SAFETY ON. BUT AFTER PULLING TO THE SIDE I REALIZE THAT'S NOT PROBLEM. IT WAS MY DOOR THAT DOES WANT TO LATCH ANYMORE .

NHTSA complaint #11316643 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY TRANSMISSION NOT WORKING PROPERLY... AND HAD TO REPLACE 2 BACK DOORS THEY WOULD NOT SHOT PROPERLY TOO..

NHTSA complaint #11301955 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY RADIO STARTED ACTING STRANGELY ABOUT 3 MONTHS AGO. WHEN THE RADIO WAS ON THERE WAS IRREGULAR SQUEALING COMING FROM IT. WHEN IT FIRST STARTED, THE SQUEALING WAS ONLY WHEN THE RADIO WAS ON AND I WAS DRIVING THE CAR. LATER, THE SQUEALING ALSO STARTED TO INCLUDE LOUD POPPING NOISES, VERY MUCH LIKE AN OLD STEREO SPEAKER LOSING ITS WIRE CONNECTION. THE LOUD POPPING WAS VERY INCONSISTENT . IT THEN STARTED HAPPENING EVERY TIME I WAS IN THE CAR. IT DIDN'T MATTER IF THE RADIO WAS ON OR NOT. I EVEN TRIED TURNING DOWN THE VOLUME, WHILE THE RADIO WAS OFF. THE POPPING NOISE WAS EXTREMELY LOUD AND DISTRACTING WHILE TRYING TO DRIVE THE VEHICLE . MANY TIME BECAUSE THE POP WAS SO LOUD I WOULD JERK THE STEERING WHEEL IN ONE DIRECTION OR ANOTHER. PASSENGERS THAT RODE IN MY CAR DURING SOME OF THE INCIDENCES HAD COMMENTED ON IT HURTING THEIR EARS AND MAKING THEM JUMP OR JERK IN THEIR SEAT. THEN, ONE DAY THE POPPING WAS HAPPENING ALMOST CONTINUOUSLY AND THEN JUST STOPPED. NOW LEAVING ME WITHOUT A RADIO AND PHONE CONNECTION. I SEARCHED THE INTERNET TO TRY TO FIGURE OUT THE PROBLEM AND HAVE FOUND THAT THIS IS AN EXTREMELY COMMON DEFECT IN THE FORD FIESTA. THE ERRATIC LOUD POPPING IS A VERY DANGEROUS DISTRACTION WHILE YOU ARE DRIVING AND I FEEL IT IS VERY MUCH A SAFETY HAZARD.

NHTSA complaint #11297012 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ITS GEAR OR TRANSMISSION PROBLEM .. WHICH THE CAR WILL HAVE VIBRATION OR THEY CALL IT SHUTTERING .. ITS REPEATATIVE .. FORD WILL FIX AND RETURN THE CAR .. AFTER FEW MONTHS IT WILL HAVE THE SAME ISSUE AGAIN WHEN I ASKED ABOUT IT THEY SAID ITS FAMOUS FOR SOME CARS LIKE FIGO , FOCUS, FIEATA AND ECOSPORT .THE VEHICLE WAS NOT RECALLED BUT THE WARRANTY IS EXTENDED AND NOT ANNOUNCED .. BY CHANCE I KNEW THAT .. DOORS LOCKER .. SUDDENLY ONE OF THE FOUR DOORS WONT CLOSE TRYING TO SHUT THE DOOR BUT IT WONT CLOSE THE BEST SOLUTION WAS TO CLOSE THE DOOR AND TIE IT WITH SEAT BUILT ( AS EMERGENCY PROCEDURE TILL I REACH TO AGENCY OR GARAGE ) IT HAPPENED TWICE WITH MY CAR. BUT NO RECALL WHICH IS UNSAFE . FOR THE TRANSMISSION STARTED WHEN I BOUGHT MY CAR.

NHTSA complaint #11290602 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE CAR WAS STATIONARY IN MY YARD AND WHEN I STARTED DRIVING THE AIRBAG LIGHT WOULD TURN ON AND WHEN I TURN OFF THE CAR AND ON AGAIN WOULD GO AWAY THEN WOULD RETURN AGAIN BEING STATIONARY

NHTSA complaint #11288121 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE ISSUE IN QUESTION INVOLVES THE DOOR LATCH MECHANISM. THERE WAS PREVIOUSLY A RECALL ISSUED FOR FORD FIESTA VEHICLES MANUFACTURED BETWEEN 2012 AND 2014. MY VEHICLE IS A 2014 MODEL AND THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT. THIS RECALL WAS PUT INTO EFFECT EITHER IN 2014 OR 2015 WHEN THE ISSUE BECAME PROMINENT AND PRONOUNCED. THIS IS THE FIRST INCIDENT AND/OR ISSUE THAT I HAVE EXPERIENCED WITH THIS VEHICLE. THE DRIVER SIDE REAR DOOR JUST DECIDED NOT TO LATCH TWO DAYS AGO WHEN I ARRIVED AT WORK AFTER RETRIEVING ITEMS FROM THE BACK SEAT. I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP THIS MORNING TO SEE IF IT COULD BE RECTIFIED AS WELL AS FIND OUT IF ANY ACTIVE RECALLS WERE PRESENTLY UNREPAIRED. IT WAS DETERMINED THAT THERE ARE NO ACTIVE RECALLS FOR THE DOOR LATCH SYSTEM, HOWEVER IT IS FEASIBLE AND RECOMMENDED THAT ANOTHER RECALL BE ISSUED IN LIGHT OF MY RECENT DOOR LATCH ISSUE.

NHTSA complaint #11282831 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE PASSENGER REAR DOOR'S LATCH STOPPED WORKING. NO DAMAGES OR ACCIDENTS WERE DONE TO MY CAR. I RARELY USE THE REAR OF MY CAR. HOWEVER, MY VIN NUMBER DOESN'T SHOW A RECALL ASSOCIATED WITH MY SPECIFIC CAR EVEN THOUGH THERE IS AN ACKNOWLEDGED RECALL FOR THIS ISSUE FOR MY SPECIFIC YEAR, MAKE AND MODEL OF MY CAR. ALSO, LESS THAN A WEEK LATER, THE REAR DRIVERS SIDE DOOR'S LATCH BROKE IN THE EXACT SAME WAY AS THE PASSENGER REAR DOOR'S LATCH. THIS IS A SAFETY ISSUE AND CAN LEAD TO ACCIDENTS AND PERSONAL HARM. I WANT TO GET ALL MY LATCH'S FIXED, REIMBURSEMENT FOR THE ONE I HAD TO PAY FOR, AND AN APOLOGY FROM FORD. I CHECKED MY VIN NUMBER AND THE RESULT SHOWED "0 UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN". HOWEVER, THIS SPECIFIC RESPONSE DOES NOT MEAN THERE WAS NEVER A RECALL ASSOCIATED WITH THIS CAR. IT MEANS THAT THE RECALLS THAT WERE ASSOCIATED WITH THE CAR HAVE BEEN FIXED. HOWEVER, WHAT IF THE DOOR LATCH THEY USED TO "FIX" THE RECALL FOR IT WAS FAULTY AS WELL? HOW WOULD I BE ABLE TO CHECK WHETHER THE RECALL THAT WAS COMPLETED WAS FOR THE DOOR LATCH'S? HOW DO I GET FORD TO ACKNOWLEDGE THAT THE ISSUE WITH MY CAR (TWO FAULTY DOOR LATCHES WITHIN A WEEK OF EACH OTHER) NEEDS TO HAVE A RECALL ON IT AND NEEDS TO BE FIXED FREE OF CHARGE? I WANT TO DISCOURAGE THE BUYING OF FORD CARS AS I HAVE HEARD OF MANY ISSUES WITH FORD CARS AND I AM NOW EXPERIENCING THEM MYSELF. I AM FILLING THIS REPORT IN HOPES TO HELP OTHERS NOT JUST MYSELF. DOOR LATCHES BREAKING CAN LEAD TO SERIOUS HARM.

NHTSA complaint #11268809 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE FORD FIESTA 2014. . THE RADIO NOT WORKING. WHEN I SEARCH ON INTERNET, YOUTUBE I NOTICED THAT A LOT OF PEOPLE ( FORD FIESTA OWNERS) HAD THE SAME PROBLEM. FORD COMPANY MAY FIX IT.

NHTSA complaint #11258787 — an unverified report by a vehicle owner.