2013 Ford Fiesta other reported problems

UNKNOWN OR OTHER

Transmission control module failure

NHTSA complaint #11680125 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Request Reversal of Recall Cancellation by the Ford Dealer. RE: Safety Recall Notice 20S30/NHTSA Recall 20V-331 VIN [XXX] ***IMPORTANT SAFETY RECALL *** I have been working with the Service Manager, Forest at James Hodge Ford in Muskogee, Oklahoma, (1-918-682-1345) and Ford Customer Relationship Center at 1-866-436-7332. In March of 2025, an inspection was completed on my 2013 Ford Fiesta in regards to this safety recall. IAW service manager performed an inspection of the door latches and closed out the recall. The issue for this recall states that my vehicle was previously repaired under Safety Recall 15S15 or 16S30. Evidently this was completed by the previous owner but it states that it is possible that one or more of the door latches was not replaced or may not have been replaced correctly. This proved to be true because in April while on vacation I was driving when my door swung open. After grabbing it I was able to find a place to stop. Then, I discovered the latch would not close! I found a rope to wrap around it to keep it closed to finish out my vacation. Ford has recognized and issued a safety recall due to the risk of doors not closing or doors opening while driving. As stated in the letter I received about the recall the risk is: If a door latch is not replaced, there is still a risk that the pawl spring tab inside the door latch could break. This condition will typically prevent the door from latching. Where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. I returned the car to the Ford Dealer and was told the recall was for an inspection only and was cancelled. I began calling the Ford Customer Relationship Center at 1-866-436-7332 on May 1st. Case # [XXX] I have been unsuccessful obtaining a reversal of the cancellation of the recall that is a critical danger. I have been ignored, lied to and promised it would be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11675124 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission keeps having problems. I was told to replace transmission module

NHTSA complaint #11548633 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Car loses power and shudders when driving. I have pulled out into the road multiple times and had the car slow when acceleration pedal was pushed because the transmission wasn't engaging properly. We have also had a message appear on long road trips that says pull over and wait 5 minutes for transmission to cool as car begins to downshift at HIGHWAY speed!!! This has been an ongoing problem. We have been told repeatedly , well that's just how the Ford Transmission was designed by mechanics. I have been waiting for a transmission appointment with my local Ford Dealer since the end of May. The appointment was Sept. 11th. The service agent just called me to inform me the problem is the clutch and pressure plate which needs to be replaced. The car has 104, 000 miles on it. Ford is not willing to do anything to make this safety issue right. I have called them and they say my VIN is not included in their database. Please help me correct this before my family is in a wreck.

NHTSA complaint #11544038 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Intermittent door lock recycling

NHTSA complaint #11517350 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

COMPLAINT - Request Ford Dealer to honor recall -to add me on waiting list Airport Ford service personal not helpful and abrupt TCM transmission RECALL 14M02 2013 fiesta it has 57000 miles

NHTSA complaint #11495537 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

As I was driving on the highway, my car lost power as if it wasn't in gear anymore. Fortunately, I was in a side lane and was able to coast to the side of the road safely; I doubt I would be as lucky if I was in a middle lane. That being said, the side of the road is still dangerous. Shifting the gear selector did nothing to give me power. I put the vehicle in park and turned it off. I waited a few seconds and tried to turn it back on. It wouldn't start. I tried several more times. I then waited a few minutes and tried to start it again, this time with the car starting. I was able to get to work and drive without any issues. After work, however, my car failed to start and had to be towed. There were zero warning lights or messages displayed during this event.

NHTSA complaint #11424163 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PURCHASED USED ON MARCH 2021 DEALERSHIP SOMEHOW MADE IT DRIVE PERFECT UNTIL I DROVE IT FOR 2 DAYS. THEN NOTICED ENGINE SHIFTING ISSUES, LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER. IDLES VERY ROUGH IN PARKED POSITION- SPITTING AND SPUTTERING. VEHICLE STALLING, LOSING POWER WHILE DRIVING, RPMS AT 4 WHILE ON HIGHWAY @ 65-70 MPH AS IF IT NEVER CHANGED OUT OF 2ND OR 3RD GEAR. CALLED FORD AND HAD THE TCM UPDATED APRIL 2021 AT GABRIEL FORD DEALERSHIP,LIVINGSTON TEXAS.THE UPDATE DID NOT HELP AND I WAS TOLD THAT I NEEDED TO “DRIVE IT LIKE I STOLE IT” BUT THAT MAKES THE POWER-TRAIN ISSUES WORSE. FORD DEALERSHIP POINTED ME TO NHTSA TO WRITE A COMPLAINT. AS OF MAY 15, 2021 IT DOESN'T MATTER IF ITS ON HIGHWAY, LOCAL IN TOWN, LOW MPH OR 65 MPH THE TRANSMISSION CONTINUES TO JERK, LOSE POWER, SPUTTER, AFTER UPDATING THE CHECK ENGINE WARNING LIGHT NEVER CAME ON WHEN TRANSMISSION ISSUES HAPPENED. VEHICLE JERKING. AFTER DRIVING ABOUT 20 MILES WITH RPMS AT 4 STOPPING AT A LIGHT THEN TRYING TO ACCELERATE THE VEHICLE SPUTTERED AND WOULD NOT GAIN ACCELERATION, VERY SLOW TO GAIN ACCELERATION. LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER, ALSO MAKES A GRINDING OR NOISE THEN STOPPED. IT'S ALMOST CAUSED ACCIDENTS WITH MY CHILDREN IN THE CAR!. RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT NEVER CAME ON. THIS VEHICLE POWER TRAIN TRANSMISSION IS FAULTY AND VERY DANGEROUS. HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. CURRENT MILEAGE @144,000

NHTSA complaint #11416773 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

BOUGHT THIS CAR USED 2013 ON 12-01-2020 HAD LESS THAN 2 WEEKS AND IT COMPLETELY SHUT DOWN ON MY DAUGHTER DRIVING TO WORK, TOOK TO LOCAL DEALER THEY SAID NOTHING THEY COULD FIND, BUT THIS IS A VERY DANGEROUS THING TO HAPPEN FOR NO REASON THE CAR JUST DOWN THANK GOODNESS SHE WAS NOT ON THE HIGHWAY! AGAIN, THE DEALER THAT SOLD US THE CAR DEFENDS THAT THEY HAVE CHECKED IT OUT BUT WE ARE AFRAID GOING FORWARD THE NEXT TIME SHE WONT BE SO LUCKY WE HAVE NO WARRANTY AND THE DEALER WHO SOLD US THE CAR KEPT INSISTING WE PAY AN EXTRA 2000 FOR A WARRANTY I FEEL MAYBE THEY KNOW SOMETHING IS WRONG OR ABOUT TO BE FOR THEM TO BE SO PUSHY AGAIN, SHE WAS DRIVING TO WORK AND IT JUST SHUT DOWN LIGHTS STARTED TO FLASH AND THEN A NOISE WAS MADE, THE BRAKES WORKED STILL AND THE STEERING WHEEL WORKED BUT NOTHING ELSE

NHTSA complaint #11384167 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ON THE FREEWAY CAR SPUTTERS WHEN SHIFTING AND ALL DASH LIGHTS FLICKER AND CAR LOZES POWER JERKS LIKE ITS GONNA DIE OUT WHILE DRIVING ON FREEWAY ON THE FREEWAY. WHILE DRIVING

NHTSA complaint #11361160 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

6/18/20 CAR SEIZED UP AS IF HAND BRAKE WERE ON. LOUD GRINDING, SHAKING, BARELY MOVE ON ACCELERATION. FORD DEALER SAID NOTHING WRONG. 6/20/20. RETURNED TO FORD WITH SAME COMPLAINT BUT WORSE. REPAIRED TRANSMISSION LEAK. 8/11/20 TOWED TO AAA RECOMMENDED MECHANIC. SAID PROBLEM WAS BRAKES. MADE REPAIR. 8/31/20 SAME SYMPTOMS BUT MUCH WORSE. TOWED TO SAME MECHANIC. DO NOT HAVE RESPONSE YET. RESEARCHED SYMPTOMS ON MOTORBISQUIT, CARCOMPLAINTS, FORD CORPORATE WEBSITE. ALL SAY 2013 FIESTA TRANSMISSION IS A LEMON. MY CAR IS DANGEROUS TO DRIVE.

NHTSA complaint #11352519 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

FORD FRONT AXLE AND DEFECTIVE FAULTY TRANSMISSION -2013 FORD FIESTA TWO MAJOR THINGS WENT WRONG.

NHTSA complaint #11328110 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

TRANSMISSION PROBLEM - DEFECTIVE AND FAULTY TRANSMISSION FIRESTONE 06-08-20.

NHTSA complaint #11328128 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

FORD FAULTY TRANSMISSION PROBLEM - FORD FIESTA.

NHTSA complaint #11328052 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE VEHICLE IS STRAINING TO PICK BACK UP SPEED ONCE IT COMES TO A STOP OR SLOWS DOWN. THERE ALSO SEEMS TO BE A CLICKING SOUND COMING FROM THE TRANSMISSION ON THE DRIVER SIDE. IT SEEMS TO HAVE TROUBLE SWITCHING OVER THE YEARS BECAUSE IT'S A DUAL TRANSMISSION I'M SUSPECTING SOMETHING'S WRONG WITH THE CLUTCH THERE SEEMS TO BE A SHUTTER.

NHTSA complaint #11302308 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

CAR REMAINS STUTTERING IDILING HIGH THEN LOW ATEMPS TO SHUT OFF FROM TIME TO TIME, I HAVE TAKING VEHICLE TO GET CHECKED AT LOCAL FORD DEALER ONLY WHEN CHECK ENGINE LIGHT COMES ON AND SAYS TCM FAILURE OR MAL FUNCTION, THEY REPAIR THE PART IF IT'S AVAILABLE BUT NOW CAR STILL DOES THE SAME THING ONLY DIFFERENCE NO ONCHECK ENGINE LIGHT COMES ON NOW ALL REPAIR HAS TO COME OUT OF MY POCKET BECAUSE THEY SAY NO CHECK ENGINE LIGHT DISPLAYED SONRHWY HAVE TO GUESS WHATBITNIS. THIS IS A KNOWN PROBLEM FROM THIS MODEL VEHICLE EVEN HAD A CLASS ACTION LAWSUITS WHICH I DIDN'T PARTAKE IN AND FORD JUST WON'T RECALL THIS STUPID VEHICLE. I TRUSTED FORD AND FINANCED THIS CAR FOR WHAT IT EVENTUALLY WILL GET US HURT OR EVEN KILLED.

NHTSA complaint #11297157 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DOOR LOCK CAN BE A SAFETY ISSUE FOR MANY. ONLY 1 LOCK TO 4 DOORS THAT LOCK/UNLOCK BUTTON IS IN DASHBOARD JUST BEFORE THE RADIO. VEHICLE WAS PARKED. KEY WAS NOT ON IGNITION I GOT IN VEHICLE SHUT THE DOOR AND LOCKED IT. I MISPLACED MY KEYS INSIDE CAR I TRIED GETTING OUT BY PRESSING UNLOCK.WHILE THE IGNITION WAS OFF AND VEHICLE DID NOT UNLOCK NO SOUND NOTHIN. I PANICKED NONE OF THE DOOR WOULDN'T OPEN UNTIL I FOUND KEY AND TURNED IGNITION TO OPEN DOORS. SOMETIMES IT DOES OPEN BUT I CAN'T IMAGINE IF MY CHILD WOULD GET STUCK IN THE CAR FOR NOT HAVING DOOR LOCKS

NHTSA complaint #11288072 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THIS CAR HAS BEEN TRASH EVERY SINCE I DROVE IT OFF THE LOT I HAVE HAD TO HAVE THIS CAR SERVICED SO MANY TIMES FOR SO MANY DIFFERENT REASONS. MY COMPLAINT TODAY IS THE COMPRESSOR HAS GONE OUT PLUS IT IS MAKING A KNOCKING NOISE WHEN I TURN ON THE HEATER. ANY SUGGESTIONS? HAS ANY ONE ELSE COMPLAINED? IF YOU CHECK THE HISTORY ON THIS CAR YOU WILL FIND ALL THE TROUBLE I HAVE HAD TO ADDRESS?

NHTSA complaint #11276875 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE TRANSMISSION SLIPS OR SHUTTERS THEN IT LOOSES POWER WHILE DRIVING

NHTSA complaint #11254976 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHEN BACKING OUT OF DRIVEWAY PASSENGER DOOR OPENED AS IT HAD NOT LATCHED. MECHANISM APPARENTLY BROKE FOR NO REASON AND DOOR WILL NOT LATCH.

NHTSA complaint #11252650 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE PASSENGER DOOR LATCH ON MY 2013 FORD FIESTA SUDDENLY STOPPED WORKING. THE FORD GARAGE SAID IT WOULD BE $306.83 + TAX TO HAVE THE PART REPLACED. THE CURRENTLY BROKEN PART REPLACED A RECALLED DOOR LATCH IN 2016, BUT APPARENTLY ONLY HAD A 2 YEAR WARRANTY. THE DOOR LATCH BROKE FOR THE SAME REASON AS THE 2015-2016 RECALL, BUT THERE IS NO CURRENTLY SAFETY RECALL ON THIS PART. I SHUT THE DOOR AND THOUGHT IT WAS CLOSED. AFTER DRIVING 4 MILES, I OPENED THE DOOR AND IT WOULD NOT CLOSE/LATCH PROPERLY. THE VEHICLE WAS BACKING UP WHEN THE ALERT DINGED ON THE DASH SAYING THE PASSENGER DOOR WAS OPEN. THE ALERT DID NOT SOUND WHEN THE CAR WAS STARTED, WHICH CONCERNS ME THAT THE WIND CAUGHT THE OPENING OF THE DOOR WHILE GOING IN REVERSE. I AM CONCERNED THAT THE REPLACEMENT PART IS JUST AS FAULTY AS THE RECALLED DOOR LATCH.

NHTSA complaint #11245408 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE BEEN EXPERIENCING TRANSMISSION PROBLEMS INCLUDING THE CAR STALLING WHEN ACCELERATING WHILE TRYING TO COMPLETE TURNS IN TRAFFIC DURING TURN SIGNALS. I HAVE AT ONE POINT A SITUATION AT A STOP LIGHT WHERE BRAKES WERE APPLIED AND CAR WENT FORWARD UNEXPECTEDLY. ADDITIONALLY SINCE ALMOST THE BEGINNING OF THE VEHICLE IT HAS RUN ROUGH, SOMETIMES HAVING DIFFICULTY CHANGING GEARS, MULTIPLE INCIDENTS WHERE IT STALLED WHEN ACCELERATING ON INTERSTATE. HAD 2 DIFFERENT REPAIRS TO REVIEW PROBLEM, INCLUDING FORD COMPUTER FIX THAT WAS SUPPOSED TO HELP, BUT DID NOT. THIS HAPPENED MULTIPLE TIMES FOR THESE INSTANCES. INSTANCE I DEMOTED ON CALENDAR INVOLVED VEHICLE STALLING AT TURNS WHICH HAS HAPPENED MULTIPLE TIMES AS WELL

NHTSA complaint #11234885 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAD TO HAVE THE TRANSMISSION REPLACED AFTER OWNING THE CAR A FEW MONTHS. AT ONLY 30K MILES. THANK GOD IT WAS STILL UNDER WARRANTY. HOWEVER, SINCE THEN, THE CAR HAS CONTINUED TO MALFUNCTION. I HAVE NOT TAKEN IT INTO A DEALER SINCE BECAUSE OF THE OTHER COMMENTS AND COMPLAINTS I HAVE SEEN REGARDING THIS CAR. THE CAR CONTINUES TO JERK FORWARD WHEN MOVING FROM A STOP. THE CAR CONSTANTLY SHUDDERS WHEN DRIVING. THE CAR HESITATES WHEN ACCELERATING. I EVEN HAD TO PULL THE FUSE OUT FOR THE RADIO BECAUSE THE SPEAKERS WOULD CONSTANTLY POP, EVEN WITH THE RADIO OFF. I TRULY BELIEVE THERE IS AN ISSUE EVEN WITH NEW TRANSMISSIONS IN THIS CAR. IF THE TRANSMISSION IS REPLACED, THE SAME PROBLEMS SHOULD NOT CONTINUE. I DO NOT HAVE THE TIME NOR THE MONEY TO KEEP FIXING SOMETHING THAT IS NOT FIXABLE. I WILL CONTINUE TO DRIVE A CAR THAT I FEEL UNSAFE IN UNTIL I CANNOT ANYMORE. ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. ON THE "WHEN DID THIS HAPPEN" FIELD, I PUT TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY.

NHTSA complaint #11232741 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION STUTTERS VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. IT'S EVERYDAY.

NHTSA complaint #11232757 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

BACK IN MAY, I GOT A CAR FROM ABILENE USED CAR SALES THAT I AM CURRENTLY LEASING FROM. AFTER A FEW WEEKS, THE PASSENGER DOOR LOCK BEGAN TO MALFUNCTION, IT WOULD TAKE MULTIPLE SLAMS TO KEEP THE DOOR CLOSED. AFTER A COUPLE MORE WEEKS, THE BACK RIGHT PASSENGER DOOR BEGAN DOING THE SAME THING. ANOTHER WEEK LATER, THE DRIVER'S DOOR WAS ALSO BEING DIFFICULT TO CLOSE. SO, WITHIN A MONTH, 3 OF THE 4 DOORS WOULD REQUIRE HARD SLAMMING TO CLOSE. SOMETIMES THEY WOULDN'T CLOSE AT ALL & BECAUSE OF THIS, I DO NOT FEEL SAFE DRIVING IN MY OWN VEHICLE. I WOULD LIKE FORD TO DO SOMETHING ABOUT THIS & HELP ME GET THIS FIXED

NHTSA complaint #11231430 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR PASSENGER DOOR WON'T LATCH. WHEN CAR IS IN LOCKED MODE, YOU CAN OPEN THE DOOR WITHOUT PULLING THE DOOR HANDLE. WHEN IN MOTION DOOR WILL SWING OPEN.*DT CONSUMER STATED BOTH LATCHES WERE REPLACED, REAR PASSENGER AS WELL AS THE PASSENGER DOOR LATCH. VIN IS INVALID.

NHTSA complaint #11222994 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I AM GETTING A LOUD STATIC POPPING SOUND FROM THE RADIO.. RADIO TURNS OFF AND ON .LIGHTS INSIDE THE DASHBOARD FLASH ON AND OFF. HEADLIGHTS DIM..THE NOISE IS VERY LOUD AND SCARY. IT HAPPENS INTERMITTING NO SPECIAL TIME .. AT TIMES MAKES THE NOISE AND THE CAR ISN'T EVEN ON. IT HAS HAPPENED WHEN I AM DRIVING AND AT TIMES WHEN I OPEN THE CAR DOOR. I NEVER KNOW WHEN ITS GOING TO HAPPEN

NHTSA complaint #11219526 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I AM THE OWNER OF A 2013 FORD FIESTA SE. I TAKE MY CAR FOR REGULAR MAINTENENCE. I REPLACED MY FRONT AND REAR BRAKES IN DECEMBER. A MONTH OR TWO AGO I FELT AN ANOMALY IN MY SUSPENSION AND BRAKES. THE CAR KEPT FEELING LIKE HAD A SHIMMY WHILE DRIVING. IT ALSO STARTED MAKING A WEIRD NOISE. I HAD MY VEHICLE VISUALLY INSPECTED AND NOTHING WAS NOTED. I FINALLY TOOK MY VEHICLE TO KENDRICKS BODY SHOP IN AIKEN, SC AND THEY TOLD ME THAT MY BRAKES HAD FAILED CAUSING THEM TO GO THROUGH THE REAR BACKING PLATE. I WAS ALSO INFORMED THAT MY VEHICLE NEEDED TO BE TOWED AND IT WAS NOT SAFE TO DRIVE.

NHTSA complaint #11218775 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

CHECK ENGINE LIGHT WENT ON. ERROR CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1); REPLACE THE CATALYTIC CONVERTER WAS SUGGESTED. FORD IS CLAIMING THIS IS NOT UNDER WARRANTY, HOWEVER THE EPA.GOV WEBSITE STATES THE CLEAN AIR ACT CARS ARE TO HAVE AN 8 YR/80K MILES WARRANTY. FORD DENIES KNOWLEDGE OF THIS LAW.

NHTSA complaint #11217842 — an unverified report by a vehicle owner.