160 of the
5,152 complaints about the 2000 Ford Focus are about the
body and structure — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
61,500 miles.
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR CONTROL ARMS AND CRADLES WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11267970 — an unverified report by a vehicle owner.
at 140,000 milesSouth Bend, IN
STRUCTURE:BODY
THE REAR DOOR LATCHES ON MY CAR HAVE FAILED. THE CAR'S YEAR AND MAKE WAS RECALLED UNDER RECALL: 05S27, NHTSA CAMPAIGN # 05V030000 HOWEVER MY VIN NUMBER IS NOT COVERED UNDER THIS CAMPAIGN. I NOW HAVE REAR DOORS TIED TOGETHER USING A ROPE.
NHTSA complaint #11141190 — an unverified report by a vehicle owner.
at 97,000 milesAurora, COCrash1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SLIP ON ICE AND CRASHED INTO A BOULDER. THE CONTACT STATED THAT PIECES OF THE DASHBOARD FRACTURED CAUSING INJURIES TO THE FRONT PASSENGER'S LEFT SIDE OF THE FACE, FRONT OF NECK, CHEST, ABDOMEN, AND LEFT THIGH WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA complaint #10659668 — an unverified report by a vehicle owner.
at 160,000 milesWestland, MI
STRUCTURE:BODY
KEY WONT GO INTO IGNITION, WHEEL LOCKED UP, HAVE TO GET LOCKSMITH TO FIX...BARELY AFFORDABLE.
NHTSA complaint #10638840 — an unverified report by a vehicle owner.
at 73,200 milesShrewsbury, MA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVING AT 20MPH THE LEFT FRONT WHEEL FELL OFF. THIS HAPPENED DUE TO THE SUBFRAME BEING COMPLETELY RUSTED THROUGH AND IT BROKE AT THE ARM LEADING TO THE WHEEL. INSPECTION STICKER 9 MONTHS EARLIER DID NOT MENTION ANY ISSUES. CAR BODY DOES NOT APPEAR TO HAVE ANY RUST. $750 TO REPAIR USING USED SUBFRAME. VALUE OF CAR APPROX $1400. UNUSUAL LEVEL OF SUBFRAME RUST FOR AGE, CONDITION AND GEOGRAPHICAL LOCATION OF CAR.
NHTSA complaint #10609629 — an unverified report by a vehicle owner.
at 54,140 milesMorgantown, WV
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH ON A CURVED ROAD, A LOUD NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT MOVED OFF THE ROADWAY TO INSPECT THE FAILURE AND DISCOVERED THAT THE DRIVER'S SIDE SUBFRAME HAD BECOME COMPLETELY DETACHED FROM THE VEHICLE DUE TO CORROSION. THERE WAS ALSO A LARGE HOLE UNDER THE CARRIAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,140.
NHTSA complaint #10584489 — an unverified report by a vehicle owner.
at 47,000 milesNaperville, IL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
A HOLE APPEARED IN THE DRIVER'S SEAT UPHOLSTERY, NEAR THE DRIVERS LEFT HIP. DISASSEMBLY OF THE SEAT CUSHION REVEALED A BROKEN WELD WHICH ALLOWED A SHARP METAL PIECE TO PUNCTURE THE UPHOLSTERY. I ALSO OBSERVED THIS ON REPLACEMENT SEATS I PURCHASED FROM A 2002 SVT FOCUS. PHOTOS (OF THE 2000 SEAT) AT HTTPS://FLIC.KR/P/MLE2FP; HTTPS://FLIC.KR/P/MLDUYH; HTTPS://FLIC.KR/P/MLE5W6. I WAS AWARE OF THE HOLE WHEN I PURCHASED THIS CAR IN 2005, BUT DID NOT DISCOVER THE CAUSE UNTIL RECENTLY, WHEN THE SEAT FOLDING MECHANISM FAILED, AND I HAD TO REPLACE THE SEATS, AND NOTICED A SIMILAR HOLE IN SEVERAL THAT I SAW. I THEN DISASSEMBLED THE ORIGINAL SEAT AND FOUND THE CAUSE OF THE PROBLEM. THIS ISSUE IS DANGEROUS IN THAT IT EXPOSES THE DRIVER'S BODY TO A SHARP METAL PROJECTION.
NHTSA complaint #10577877 — an unverified report by a vehicle owner.
at 176,300 milesOrlando, FL
STRUCTURE:BODY
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!!
NHTSA complaint #10483195 — an unverified report by a vehicle owner.
at 75,000 milesDracut, MA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE VEHICLE WENT IN FOR AN INSPECTION BECAUSE THERE WAS A CLUNKING NOISE FROM THE PASSENGER REAR OF THE CAR. IT TURNS OUT THAT THE REAR SUBFRAME AND RIGHT REAR SWAY BAR HAS RUSTED COMPLETELY OFF. THE AMOUNT OF RUST BY THE TECHNICIAN HAS BEEN FOUND TO BE EXORBITANT IN COMPARISON TO THE AMOUNT OF MILES IT WAS DRIVEN. THE TECH SUGGESTED THAT THE CAR WAS SUBMERGED, BUT THERE WAS NO RECORD OF IT BEING SO. I AM THE THIRD OWNER OF THE CAR. I WOULD LIKE TO FILE A COMPLAINT, FOR THERE SEEMS TO BE A LOT OF THIS ISSUE ONLINE, FROM FORD FOCUSES FROM 2000 TO 2005.
NHTSA complaint #10473841 — an unverified report by a vehicle owner.
at 135,000 milesClinton, WI
STRUCTURE:BODY:DOOR
THE 2000 FORD FOCUS STARTED MAKING A GRINDING NOISE 3 WEEKS AFTER PURCHASING IT. THE BACK RIDERS SIDE WHEEL BEARING WAS BAD. IT HAS NOW BEEN CHANGED 3 TIMES IN LESS THAN 1 YEAR AND 6000 MILES! WE FOUND THERE HAD BEEN A RECALL ON THIS SAME THING BACK IN 2001,AND WAS FIXED. SO ITS STILL GOING BAD AND FORD WONT STAND BEHIND IT! ALSO THE DOOR HANDLE WONT WORK AND THAT WAS A RECALL THAT WAS FIXED TOO, ALSO TO BAD SO SAD! FORD HAS TURNED INTO A VERY BAD COMPANY TO DO BUSINESS WITH!WE HAVE ALWAYS HAD FORDS,BUT THAT'S ABOUT TO CHANGE!
NHTSA complaint #10460212 — an unverified report by a vehicle owner.
at 131,000 milesTrappe, PACrash
STRUCTURE:BODY
THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE SEVERELY DAMAGED I.E., CATALYTIC CONVERTER, MUFFLER, REAR AXLE, ETC. THE CAR WAS IN EXCELLENT CONDITION, WAS WELL MAINTAINED AND HAD RECENTLY BEEN INSPECTED. THE CAR WAS DEEMED A COMPLETE LOSS BY THE INSURANCE COMPANY. I CAN PROVIDE MORE DETAILED INFORMATION INCLUDING A POLICE REPORT IF REQUESTED.
NHTSA complaint #10449215 — an unverified report by a vehicle owner.
at 61,000 milesGloster, MA
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE NOTICED A LOUD BANGING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE FRAME WAS FRACTURING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 61,000.
NHTSA complaint #10413591 — an unverified report by a vehicle owner.
at 60,000 milesShandaken, NY
STRUCTURE:BODY:DOOR
2000 FORD FOCUS, REAR DOORS WILL NOT CLOSE, CURRENTLY USING DUCT TAPE. ALTHOUGH THERE WAS A RECALL, I'M TOLD NOT MY VIN NUMBER. LOOKED ONLINE, MANY OTHER COMPLAINTS LIKE MINE, ALSO NOT THEIR VIN NUMBER. IT APPEARS TO BE MUCH MORE WIDE SPREAD THAN FORD WANTS TO ADMIT.
NHTSA complaint #10363519 — an unverified report by a vehicle owner.
at 139,000 milesTampa, FLCrash1 injured
STRUCTURE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A GUARDRAIL WITH THE FRONT DRIVER'S SIDE OF THE VEHICLE. HE SUSTAINED INJURIES TO THE LEFT SIDE OF HIS HEAD DUE TO THE GRAB HANDLE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. THE CONTACT FEELS THAT THE GRAB RAIL IN THE VEHICLE IS UNSAFE BECAUSE IT PROTRUDES FROM THE HEAD LINER IN A FOLDED POSITION. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 139,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 06/29/09 *BF UPDATED 07/02/09.
NHTSA complaint #10274700 — an unverified report by a vehicle owner.
at 125,000 milesFulton, NY
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE DOORS WOULD NOT CLOSE AND THE LOCKS FAILED. THE FAILURE HAS BEEN OCCURRING SINCE JANUARY OF 2009. IN MAY OF 2009, THE DOORS OPENED WHILE DRIVING APPROXIMATELY 5 MPH. THE MANUFACTURER AND DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH) AND IT WOULD COST $100 TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10267654 — an unverified report by a vehicle owner.
Mahtowa, MN
STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR NO LONGER CLOSES UNLESS IT IS LOCKED. IT CANNOT BE UNLOCKED WITH A KEY.
NHTSA complaint #10249863 — an unverified report by a vehicle owner.
Southfield, MI
STRUCTURE:BODY:DOOR
TRUNK LATCH FAILS TO CATCH 95% OF THE TIME. TRUNK KEY FAILS TO TURN LOCK MOST OF THE TIME. THIS PROBLEM HAS EXISTED SINCE THE CAR WAS PURCHASED IN 2000. THERE WAS NO EVENT LEADING TO THIS FAILURE. I BELIEVE THE TRUNK LOCK MATERIALS ARE CORRODING JUST LIKE THE REAR PASSENGER DOORS WHICH WERE RECALLED. THE TRUNK LOCK SHOULD BE RECALLED. THIS PROBLEM IS CLEARLY THE RESULT OF FAULTY MANUFACTURING MATERIALS. I REQUESTED DEALERSHIPS PERFORM REPAIRS AND THEY TOLD ME THAT FORD HEADQUARTERS HAS FAILED TO ISSUE A RECALL . WHY? NHTSA SHOULD MAKE THIS HAPPEN. THE CONSEQUENCE OF A FAILED TRUNK LOCK/LATCH IS THAT THE TRUNK DOOR WILL POP OPEN -- ALLOWING THINGS TO FLY OUT OF THE TRUNK AND FLY INTO ON COMING TRAFFIC ENDANGERING OTHERS AS WELL AS BLOCK REAR WINDOW VISION. THIS COULD CAUSE FATALITIES TO BOTH THE VEHICLE DRIVER AND NEAR BY VEHICLES. . THE HUBCAPS HAVE CRACKED AND BROKEN OFF IN PIECES DURING COLD WEATHER WHILE PARKED (IE., THE HUBCAPS WERE NOT STRUCK BY EXOGENOUS ROCKS OR ANYTHING ELSE). THIS IS CLEARLY THE FAULT OF SUBSTANDARD MANUFACTURING MATERIALS. FORD MOTOR COMPANY EMPLOYEES AT HEADQUARTERS HAVE STATED THIS TO ME. FORD MOTOR COMPANY SHOULD REPLACE THE HUBCAPS AT NO CHARGE TO THE CUSTOMER. EXOGENOUS MATERIALS CAN HIT THE UNPROTECTED TIRES, CAUSE A BLOW OUT. IT IS NOT RIGHT TO MAKE THE CUSTOMER PAY FOR SUBSTANDARD MATERIALS. I COULD TAKE A WILD GUESS THAT THE WHEEL WELLS -- ON MY CAR -- REPLACED DIRECTLY BY THE VICE PRESIDENT OF ENGINEERING FROM THE WARREN PLANT -- DID NOT LOOK AT THE STRESS AND HAIR LINE CRACKS HE FAULTY WHEEL WELLS PLACED ON THE ORIGINAL HUB CABS. IT'S TIME TO FINISH THE JOB! FORD MOTOR COMPANY'S EMPLOYEES HAVE STATED TO ME THAT THE 2000 YEAR MODEL (THE FIRST YEAR THIS VEHICLE WAS TRANSITIONED FROM EUROPEAN MANUFACTURERS) MANUFACTURED IN THE WARREN PLANT DID NOT PERFORM THE NECESSARY QUALITY CONTROL TO ENSURE THAT THESE MATERIALS FUNCTIONED IN COLD WEATHER CLIMATES.
NHTSA complaint #10217711 — an unverified report by a vehicle owner.
State Line, PA
STRUCTURE:BODY
AFTER RAIN, WATER PUDDLED ON PASSENGER SIDE FLOOR. CONTACTED FORD DEALER WHO SAID THEY ARE UNAWARE OF ANY SUCH PROBLEM. HOWEVER, THEY REFERRED US TO A REPAIR MAN WHO SAID HE FIXED SEVERAL HUNDRED CARS WITH THIS SAME PROBLEM. THERE WAS 4 INCHES OF WATER IN CAR AND THERE IS A FOUL MOLDY SMELL IN CAR. APPARENTLY THIS HAS BEEN AN ONGOING PROBLEM AS I HAVE NOTICED THE SMELL IN CAR PRIOR TO THIS INCIDENT.
NHTSA complaint #10199373 — an unverified report by a vehicle owner.
at 64,000 milesUniversal City, TXCrash
STRUCTURE:BODY
FOLLOWING A MINOR ACCIDENT, NO DAMAGE, THE AIRBAG DEPLOYED BROKE THE WINDSHIELD AND DASHBOARD. FOR 12 MONTHS AFTERWARD THE PASSENGER FLOOR WOULD FILL WITH WATER DURING RAIN SHOWERS. I TOOK IT TO BE REPAIRED 4 TIMES WITH NO SUCCESS FINALLY ON THE 5TH TRIP THE BODY SHOP FIGURED OUT THAT THE GLUE OR FILLER THAT WAS PLACED BETWEEN THE WELDED STRUCTURAL COMPONENTS DURING ASSEMBLY AT THE FACTORY HAD CRACKED LEAVING A TINY HOLE THAT WAS SIPHONING WATER INTO THE PASSENGER COMPARTMENT. THEY APPLIED SEALANT TO THE SEAM BETWEEN THE PASSENGER DOOR PANEL AND ROOF AND SO FAR NO MORE LEAKS.
NHTSA complaint #10182236 — an unverified report by a vehicle owner.
Williamsburg, IA
STRUCTURE:FRAME AND MEMBERS
IGNITION LOCK CYLINDER WON'T TURN,FRONT TIRES LOCKED, CAR HAD TO BE TOWED IN. DEALERSHIP HAD TO PUT THE CAR ON A JACK TO GET IT INTO THE SHOP, REMOVED STEERING COLUMN TRIM, HAD TO DRILL OUT BROKEN IGNITION LOCK CYLINDER ASSEMBLY, HAD TO SET UP NEW LOCK CYLINDER SO THE SAME KEYS WOULD WORK. SO NOT ONLY AM I STUCK WITHOUT A VEHICLE TILL AFTER CHRISTMAS, I HAD TO PAY A TOWING CHARGE, PLUS THE COST TO HAVE THE CAR FIXED. BACK CAR DOOR LATCH ON PASSENGER SIDE CONTINUALLY STUCK AND DOES NOT ALLOW ANYONE TO EXIT THE VEHICLE FROM THAT SIDE. RATTLING NOISE UNDER THE CARRIAGE IS UNEXPLAINABLE - WHAT IS NEXT?
NHTSA complaint #10177091 — an unverified report by a vehicle owner.
at 107,140 milesAmherst, OH
STRUCTURE
2000 FORD FOCUS SE. MOTOR MOUNTS STRIPPED OUT CAUSING ENGINE TO DROP AND FALL FORWARD TEARING OUT THE "TRIPOD" JOINT AND SAWING THROUGH THE COOLANT LINES. IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE RESULTED IN A CRASH.
NHTSA complaint #10157401 — an unverified report by a vehicle owner.
at 66,000 milesLouisville, KY
STRUCTURE
BRAKES WILL NOT WORK WHEN CAR FIRST DRIVEN IN MORNING. HAVE TO STAND ON THE BRAKES TO AVOID HITTING SOMEONE. FORD WILL NOT FIX THIS. THIS CAR IS EXTREMELY DANGEROUS ALONG WITH THE WATER LEAK, BAD IGNITION KEY TUMBLER AND POOR GAS MILEAGE. IT HAS BEEN ROTTEN FROM THE GET GO. NEEDS TO BE RECALLED!
NHTSA complaint #10145048 — an unverified report by a vehicle owner.
at 39,000 milesSycamore, IL
STRUCTURE:BODY:DOOR
DT: CONTACT STATED THE PASSENGER'S SIDE DOOR WILL NOT UNLOCK .ALSO, THE BACK PASSENGER'S DOOR WILL NOT UNLOCK. VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE CHECKED. SHE WAS TOLD THAT THE VEHICLE WILL NEED TO BE TAKEN TO A BODY SHOP TO FIX THE DOORS.
NHTSA complaint #10144084 — an unverified report by a vehicle owner.
at 62,000 milesMurray, UT
STRUCTURE
WATER LEAKING ON TO THE FLOORBOARD OF THE PASSENGER SIDE OF THE CAR. REPAIR PERSON SAID IT MIGHT BE THE HEATER CORE BUT THERE IS NO LEAKING OF ANTI-FREEZE.
NHTSA complaint #10139828 — an unverified report by a vehicle owner.
at 76,000 milesHarrodsburg, KY
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT: CALLER INDICATED HATCHBACK WIFE'S VEHICLE KEPTOPENING. THERE WAS A RECALL, BUT THE MANUFACTURER CLAIMED THIS VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT PURCHASED IN A NORTHERN STATE. DEALER HAD NOT BEEN CONTACTED YET.
NHTSA complaint #10130474 — an unverified report by a vehicle owner.
at 150 milesCornwall, NY
STRUCTURE:BODY:DOOR
DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP.
NHTSA complaint #10122287 — an unverified report by a vehicle owner.
at 60,000 milesLeavenworth, KS
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BOUGHT VEHICLE WITH A BAD FUEL PUMP. DEALER REPLACED IT IN JULY 2003. STEERING COLUMN WOULD NOT WORK, AND DEALER REPLACED IT ON MARCH 19 2205. MIDDLE OF APRIL 2005 STEERING COLUMN FAILED AGAIN. WILL NOT REPLACE IT BECAUSE IT WAS NOT UNDER WARRANTY. ALSO , THE HATCHBACK DOOR LATCHES ARE NOT WORKING PROPERLY
NHTSA complaint #10119763 — an unverified report by a vehicle owner.
at 52,222 milesDenver, CO
STRUCTURE:BODY:TRUNK LID
I OWE A 2000 FORD FOCUS SE(WAGON ) AND HAVE INCURRED A PROBLEM WITH THE TRUNK LATCH AND DRIVERS SIDE DOOR LATCH. HAVE BEEN INSTRUCTED THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN EVEN THOUGH THE PROBLEM WAS THE SAME AS MENTIONED IN THE RECALL. ALSO, VEHICLE WAS NOT COVERED UNDER MY EXTENDED WARRANTY BECAUSE IT WAS NOT AN ELECTRICAL PROBLEM. I AM SUPPOSE TO BE RESPONSIBLE FOR THE $456.00 REPAIR FOR THE DRIVER'S DOOR LATCH, AND $148.00 FOR TRUNK LATCH REPAIRS. I HAVE OWNED THE CAR FOR 1 YEAR , THIS WAS THE 4TH FORD, AND THE LAST I WILL EVER PURCHASE. MY COMPLAINT STATED THAT IF THERE WAS A RECALL ON A PART IT SHOULD BE REPLACED AT DEALER'S EXPENSE . I SHOULD NOT BE REQUIRED TO PAY FOR A PROBLEM I DID NOT CAUSE. I TAKE VERY GOOD CARE OF MY VEHICLES AND SHOULD NOT HAVE TO SUFFER .
NHTSA complaint #10117939 — an unverified report by a vehicle owner.
Buffalo, NY
STRUCTURE:BODY:DOOR
WHILE DRIVING THE DOOR AJAR LIGHT ILLUMINATED THEN SUDDENLY THE REAR PASSENGER'S SIDE DOOR OPENED ON THE CONSUMER 2000 FORD FOCUS. *NM THE DOOR WOULD NOT CATCH WITHOUT HAVING TO LOCK AND SLAM THE DOOR SEVERAL TIMES. *SC
NHTSA complaint #10113724 — an unverified report by a vehicle owner.
at 4,500 milesJonesboro, GA
STRUCTURE:BODY
WATER ENTERING PASSENGER FLOOR. CARPET PAD SOAKED MOLD SMELL IN CAR.HAD IT IN DEALER SHOP AT 4500 MILES 16000 MILES THEY REPLACED CARPET AND OBVIOUSLY TEMPORARILY FIXED THE LEAK. NOW THE WARRANTY IS UP AND THE DEALER WANTS ME TO PAY TO HAVE THE LEAK FIXED. I ATTEMPTED TO REPAIR IT MYSELF BUT CANT STOP THE LEAK. FORD HAS SERVICE BULLETINS ABOUT THIS WATER LEAK BUT APPARENTLY THEY DON'T KNOW HOW TO FIX THE LEAK EITHER.NOW I AM STUCK WITH A MOLDED SMELLING CAR AND A WET CARPET.
NHTSA complaint #10109961 — an unverified report by a vehicle owner.