50 of the
409 complaints about the 2010 Ford Focus are about the
throttle and cruise control — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
B
50
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Vehicle Speed Control
50100.0%
Acceleration & Cruise Control across every Ford Focus year
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESPONDED AND HESITATED. THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #11142815 — an unverified report by a vehicle owner.
at 530,000 milesSmyrna, GA
VEHICLE SPEED CONTROL
WHILE DRIVING ON CITY STREETS THE ENGINE (35 MPH) THE ENGINE LOST POWER AND DROPPED IN SPEED YO A FEW MPR. SHUT ENGINE DOWN AND THEN RESTARTED THE ENGINE I DROVE ABOUT A MILE AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE ENGINE ICON LITE CAME ON. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE DEALER. THERE THEY SAID IT WAS THE E THROTTLE BODY.
NHTSA complaint #11099911 — an unverified report by a vehicle owner.
at 145,303 milesSalem, OR
VEHICLE SPEED CONTROL
I TURNED ON THE ENGINE IN THE MORNING AND THE CAR SEEM TO START FINE, BUT WHEN I PUT THE GEAR SELECTOR IN REVERSE AND PRESSED THE GAS PEDAL SUDDENLY THE CHECK ENGINE CAME ON AND THE CAR STARTED SHAKING VIOLENTLY, I INSTANTLY TURNED OFF THE CAR AFTER A FEW SECONDS I TRIED TURNING THE CAR BACK ON, THE CHECK ENGINE LIGHT WENT AWAY, AND IT SEEM TO WORK FINE AFTER THAT, BUT THIS NOW HAPPENS ON A DAILY BASES AT RANDOM TIMES OF THE DAY, I CHECKED THE CAR WITH AN OBD2 SCAN TOOL AND IT HAD CODES P2111 AND P2135 THIS KEEPS HAPPENING EVEN AFTER REPLACING THE GAS PEDAL AND THE THROTTLE BODY
NHTSA complaint #11097577 — an unverified report by a vehicle owner.
at 30,900 milesCorpus Christi, TX
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE.
NHTSA complaint #11082037 — an unverified report by a vehicle owner.
at 64,000 milesSmithton, PA
VEHICLE SPEED CONTROL
ON AT LEAST 4 VARIOUS RANDOM OCCASIONS OVER A PERIOD OF SEVERAL YEARS, WITH THE FOCUS IN MOTION ON A ROADWAY, THE FOCUS ACCELERATED WHEN THE BRAKES WERE APPLIED WITH THE INTENT TO MAKE A NORMAL STOP OF THE VEHICLE. TWO OF THOSE OCCASIONS OCCURRED RECENTLY IN MARCH AND APRIL OF 2017. ON THOSE OCCASIONS, IT WAS NOT POSSIBLE TO STOP THE VEHICLE BY NORMAL BRAKING. OTHER MEASURES SUCH AS SHIFTING THE TRANSMISSION LEVER, APPLYING THE EMERGENCY BRAKE OR PULLING OFF THE ROAD WERE NECESSARY BEFORE THE VEHICLE CAME TO A STOP.
NHTSA complaint #10970932 — an unverified report by a vehicle owner.
at 50 milesMaysville, MO
VEHICLE SPEED CONTROL
THE SPEED CONTROL STUCK FOR A FEW AND THE DOORS ALWAYS LOCKS AND WILL NOT OPEN ITS A SAFE HAZZRAD AND THE CAR BOUNCES ALL THE TIME
NHTSA complaint #10958674 — an unverified report by a vehicle owner.
at 162,433 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 85' DEGREE TEMP OUTSIDE. MILEAGE 162,433.
NHTSA complaint #10903522 — an unverified report by a vehicle owner.
at 162,394 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 72' DEGREE TEMP OUTSIDE. MILEAGE 162,394.
NHTSA complaint #10903520 — an unverified report by a vehicle owner.
at 162,448 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,442.
NHTSA complaint #10903523 — an unverified report by a vehicle owner.
at 162,448 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 69' DEGREE TEMP OUTSIDE. MILEAGE 162,448
NHTSA complaint #10903524 — an unverified report by a vehicle owner.
at 162,345 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,345
NHTSA complaint #10899005 — an unverified report by a vehicle owner.
at 162,368 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,368.
NHTSA complaint #10899002 — an unverified report by a vehicle owner.
at 162,223 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,223.
NHTSA complaint #10899010 — an unverified report by a vehicle owner.
at 162,177 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,177.
NHTSA complaint #10899012 — an unverified report by a vehicle owner.
at 162,177 milesNazareth, PA
VEHICLE SPEED CONTROL
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 68' DEGREE TEMP OUTSIDE. MILEAGE 162,177.
NHTSA complaint #10899015 — an unverified report by a vehicle owner.
at 5,000 milesMemphis, TN
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE THE THROTTLE BODY CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA complaint #10895099 — an unverified report by a vehicle owner.
Nazareth, PA
VEHICLE SPEED CONTROL
CAR DOES NOT ACCELERATE PROPERLY AT TIMES. WHEN PRESSING GAS PEDAL CAR DOES NOT MOVE ACCORDINGLY. STALLS AT RANDOM TIMES ON HIGHWAY.
NHTSA complaint #10887616 — an unverified report by a vehicle owner.
at 140,000 milesMaumelle, AR
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND LOST ACCELERATION WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10876930 — an unverified report by a vehicle owner.
at 87,000 milesWaterford, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ON ANOTHER OCCASION WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10873835 — an unverified report by a vehicle owner.
at 82,500 milesSacramento, CA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE VEHICLE WAS STOPPED, THE ENGINE CUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY ASSEMBLY WAS CLEANED. THE FAILURE RECURRED WITHIN THREE WEEKS AND THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER. THE DEALER MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT THE ISSUE WAS NORMAL. THE CONTACT NOTIFIED THE BETTER BUSINESS BUREAU AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 82,500.
NHTSA complaint #10865384 — an unverified report by a vehicle owner.
at 57,000 milesVernon, CT
VEHICLE SPEED CONTROL
JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHWAY. THIS DOES NOT APPEAR TO BE NORMAL TO ME. I WOULD THINK THAT SUDDENLY LOSING CONTROL OF ONE'S CAR, ESPECIALLY ON A HIGHWAY, IS VERY UNSAFE. SOMETIMES, I'VE DRIVEN WITHOUT INCIDENT AND SOMETIMES, I HAVE THIS PROBLEM. THE ONLY THING THAT I CAN IN COMMON IS THAT WHEN IT OCCURS, IT'S ALWAYS WITHIN A COUPLE OF MINUTES AFTER I START DRIVING.
NHTSA complaint #10743618 — an unverified report by a vehicle owner.
at 82,490 milesIndependence, MO
VEHICLE SPEED CONTROL
GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL
NHTSA complaint #10732431 — an unverified report by a vehicle owner.
at 140,000 milesDeerfield, NH
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND FAILED TO ACCELERATE. DURING THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10700592 — an unverified report by a vehicle owner.
at 123,000 milesMaple Heights, OH1 injured
VEHICLE SPEED CONTROL
WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT.
NHTSA complaint #10689865 — an unverified report by a vehicle owner.
at 86,000 milesSaint Cloud, FL
VEHICLE SPEED CONTROL
WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE.
NHTSA complaint #10682362 — an unverified report by a vehicle owner.
at 36,000 milesRomeo, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS S. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.
NHTSA complaint #10636971 — an unverified report by a vehicle owner.
at 58,000 milesGlade Spring, VA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #10633734 — an unverified report by a vehicle owner.
at 28,800 milesBridgeport, NE
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.
NHTSA complaint #10628064 — an unverified report by a vehicle owner.
at 30,526 milesLynnwood, WA
VEHICLE SPEED CONTROL
SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT.
NHTSA complaint #10627359 — an unverified report by a vehicle owner.
at 33,000 milesLake Stevens, WA
VEHICLE SPEED CONTROL
I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY?
NHTSA complaint #10605915 — an unverified report by a vehicle owner.