2013 Ford Focus acceleration problems

VEHICLE SPEED CONTROL

When I drive my car it takes time before it kicks in to drive correctly

NHTSA complaint #11662950 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I have a current recall on my transmission I notify for it. I went up there to get the recall fixed. They plugged it up to the machine to see about my transmission, and they said it came back with a cold that was not associated with the recall for my transmission, but it did say something was wrong with my transmission, I looked into that popped up on the cold reader and it’s it. I gave them the number and they said that Ford will be unable to pay for it and they told me I would have to pay $175 in order to hook it up to the main machine to see what exactly the code is if it match the cold that will pay for me new transmission. I explained to them that if I have a recall on the car for my door, lash and my transmission , why would I have to pay for so he kept running around loops not trying to give me a correct response basically just making me trying to pay for them to hook up something that should be for free so my car is accelerating is not accelerating speed, it keeps on clicking is something to do with my transmission, which it has a recall on it before in Orange will not fix it Paid paid off so I need someone to help me solve this matter because Ford and Orange is trying to make me pay for something that is a recall that should be fixed and free if someone call me back at [XXX] thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11647156 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

My car will intermittently lose power, such as in the middle of an intersection, or turning in front of another vehicle, which puts me and my children at risk. The transmission is throwing a code for overheating and malfunctioning, and there is an open customer satisfaction bulletin for the transmission control module, but Ford refuses to replace it because it’s not throwing “the correct code “ I have had the clutch replaced three times if not four in the time that I’ve had the vehicle and it’s more than frustrating. It’s dangerous along with losing power. It will intermittently catch the gear that is trying to shift into and cause the car to accelerate rapidly, the transmission, shutter control module and clutch have been an issue in this car, along with a class action lawsuit, and now Ford has had my vehicle for three weeks, and refuses to do the open service campaign for the TCM because of the code issue and it refuses to do the clutch because even though it was replaced three years ago, they state that the warranty is only for 12 months regardless of the fact that it was the fourth clutch that put in the car , I am working with someone at Ford warranty in hopes of getting them covered because I know they have done it in other cases, but I am more than frustrated with the service. I’ve received so far very unprofessional, which is unfortunate because overall I do love my car I would’ve kept it all this time if I didn’t I 10-year-old car should not have had to have the transmission clutch replaced three times or four times in 10 years and under 150,000 miles.

NHTSA complaint #11541691 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

The contact owns a 2013 Ford Focus. The contact stated that during acceleration and takeoff, the vehicle shuddered and jumped forward. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a reset was needed. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 80,000.

NHTSA complaint #11536982 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

There are multiple issues going wrong with my car and I have 5 children and this makes me angry and scared to drive it 1. Vehicle completely shuts down if you go under 1/4 tank and NOT on red at all! No gas light or anything 2. The hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. Now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... It's 100.00 per issue to diagnose. How is anyone able to afford this? I'm not a mechanic but everytime I take my car in they give it back saying there's no issue or I have to pay more fees to find the issue before anything can be replaced? This is crazy! I don't feel safe driving this car with my babies in it but with student loans and my kids school costs I can't seem to save if I'm paying all these fees to try to figure out what the issues are . The front windshield is horrible because it's hard to see out of even when I clean it w auto glass cleaner, which I have never experienced before and is very dangerous.

NHTSA complaint #11457056 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.

NHTSA complaint #11405960 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.

NHTSA complaint #11405231 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING. THEN I STARTED LOSING RPMS AND POWER TO MY CAR IT WOULDN'T GO OVER 10MPH. I WAS ABLE TO LIMP IT BACK HOME VERY SLOWLY. I'M NOT SURE WHAT'S GOING ON I'VE REPLACED THE CRANKSHAFT/CAMSHAFT SENSOR AND PURGE VALVE. I'VE HAD ALL THE RECALLS FIXED ON IT DEALING WITH THE TRANSMISSION AND CLUTCH ABOUT 2 YEARS AGO. WHEN FORD MADE THIS CAR THEY CLEARLY WASN'T THINKING STRAIGHT. THIS CAR IS NOT SAFE AND I'M SO GLAD WE MADE IT BACK HOME SAFE MY CHILD WAS TERRIFIED. NOTHING BUT A MONEY PIT AND I DON'T HAVE A LOT OF MONEY TO KEEP PUTTING IN A CAR THAT KEEPS HAVING THE SAME ISSUES OVER AND OVER.

NHTSA complaint #11390626 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I PURCHASED A FORD FOCUS SE FROM MCCARTHY FORD IN ILLINOIS IN 2015. SINCE HAVING THE CAR, I'VE CONSTANTLY EXPERIENCED JERKING WHILE ACCELERATING, LACK OF ACCELERATION, WHICH WAS DANGEROUS, WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC, OR ON THE HIGHWAY WITH TRUCKS SPEEDING BY YOU BECAUSE MY CAR WOULDN'T ACCELERATE QUICK ENOUGH. I CONSTANTLY COMPLAINED TO FORD DEALER ABOUT THESE ISSUES AND THE KEPT REPAIRING IT UNDER THE GUISE THAT 'OH YOUR TCM(TRANSMISSION CONTROL MODULE) BEDS REPROGRAMMING' OR IT WAS 'YOUR CAR WAS ORIGINALLY A STICK SHIFT THAT THEY TURNED AUTOMATIC, AND WHAT YOU FEEL, IS YOUR CAR SHIFTING GEARS'. THE CAR WAS UNDER WARRANTY AND THEY ASSURED ME I DIDN'T HAVE TRANSMISSION ISSUES, SO I LET THEM FIX THIS SAME ISSUE MORE THAN 5 TIMES OVER THE COURSE OF WARRANTY. IN JULY 2020, MY CAR STOPPED AND WOULDN'T DRIVE AT ALL. I TOOK IT TO FORD, AND THEY CLAIMED IT WAS THE TCM AGAIN, AND SUPPOSEDLY FIXED WITH NO CUSTOMER TO ME. HOWEVER, THE CAR NEVER STOP JERKING OR THE ACCELERATION WAS ALWAYS LACKING, LIKE IT'S ALWAYS DONE, BEFORE AND AFTER A REPAIR. OCTOBER 11,2020, I TAKE MY CAR IN FOR THE EXACT SAME SYMPTOMS, AND NOW I NEED A TRANSMISSION CLUTCH, THAT FORD CLAIMS IS $1700 DOLLARS TO FIX. NOW, I TOOK MY CAR IN FOR THESE EXACT ISSUES, I'VE BEEN EXPERIENCING, ALL THESE YEARS. BUT, NOW MY WARRANTY IS UP ON THE TRANSMISSION AND NOW IT'S SUPPOSEDLY GONE OUT. I HAVE LESS THAN 6 MONTHS TO PAY ON THIS VEHICLE, I'M A SINGLE MOM, A STUDENT, AND UNEMPLOYED DUE TO THE PANDEMIC. I ABSOLUTELY DO NOT HAVE THIS MONEY, AS I FEEL FORD AS BLACKBALLED ME, AND AS I READ REVIEWS, APPARENTLY THOUSANDS OF OTHER PEOPLE AS WELL. I AM DEVASTATED, AND DON'T KNOW WHAT ELSE TO DO. IS THERE ANY WAY NHTSA CAN HELP, OR HOLD FORD ACCOUNTABLE FOR THIS? THE POTENTIAL DANGER I'VE DEALT WITH WHILE DRIVING THIS VEHICLE ALL THESE YEARS, WITH MINIMAL ACCELERATION AND SHIFTING GEARS. THANK YOU! !

NHTSA complaint #11364465 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.

NHTSA complaint #11322352 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STARTED TO SLIP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO SKALNEK FORD LOCATED AT (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 77,100. *BF

NHTSA complaint #11318736 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

THE STEERING WHEEL GOT STUCK! THANK GOD I WAS LEAVING MY HOME AND NOTICED IT.. AND ALSO I HAD TO GET THE METER FIXED BECAUSE IT WAS GIVING ME THE WRONG GAS MILEAGE

NHTSA complaint #11318521 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. ROADSIDE ASSISTANCE WAS CALLED AND JUMP STARTED THE VEHICLE AND ADDED FUEL TO THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE FAILURE WHILE DRIVING AT 55 MPH. ADDITIONALLY, AFTER REFUELING THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE RESPOND UP TO 10 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN LOCATED AT (600 N COIT ST, FLORENCE, SC 29501), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED WHICH WAS STILL PENDING. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT CONSUMER STATED THAT VEHICLE WAS TAKEN TO MIKE REICHENBACH ON 9/12/2019 FOR THE REPAIR AND WAS TOLD THAT THE VEHICLE WAS REPAIRED. CONSUMER FOUND OUT LATER THAT NO REPAIRS WERE ACTUALLY MADE. THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO AN AUTO ZONE WHERE IT WAS FOUND OUT THAT THERE WAS AN ISSUE WITH THE CANISTER PURGE VALVE WHICH WAS PART OF THE RECALL. ON 3/2/2020 CONSUMER TOOK VEHICLE TO RACEWAY FORD OF DARLINGTON TO BE REPAIRED. RACEWAY FORD REFUSED TO REPAIR VEHICLE BECAUSE MIKE REICHENBACH HAD CLOSED THE RECALL. CONSUMER SAYS VEHICLE CONTINUES TO STALL RANDOMLY AND THAT AFTER REFUELING VEHICLE HAS TO BE RUNNING WITH THE GAS PEDAL DEPRESSED BEFORE IT CAN BE DRIVEN.

NHTSA complaint #11315691 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND SHOOK ABNORMALLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ROCHESTER FORD 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, WHERE IT WAS REPAIRED NINE TIMES UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED AND THE REPAIRS WERE UNKNOWN. THE MANUFACTURER HAD BEEN NOTIFIED REGARDING THE MATTER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,084.

NHTSA complaint #11298416 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

VEHICLE HAS KNOWN ISSUES THRU FORD. JUST HAD CLUTCH ASSEMBLY REPLACED WAS DRIVING CAR MONDAY IT STARTED SHIFTING ERRATICALLY MY GRANDDAUGHTER WAS IN CAR IT LURCHED SHUDDERS. AT FORD DEALER SAID IT IS SOME SORT OF TRANSMISSION FORK 1900.00 TO FIX VEHICLE HAS RECALLS BUT FORD WON'T HONOR THE TRANSMISSION BY CERTAIN DEALERS

NHTSA complaint #11298007 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

WHEN I PURCHASED MY CAR USED FEBRUARY 2017 AT 70,000 MILES, I WAS GIVEN A CARFAX STATING THE ONLY ISSUE WAS WITH THE TRANSMISSION CLUTCH. LESS THAN A MONTH IN, I SEEMED TO BE LOSING POWER SO I TOOK IT TO TOWN & COUNTRY FORD IN MADISON, TN. IT WAS REPAIRED UNDER THE AFOREMENTIONED RECALL ISSUE AND I DROVE IN RELATIVE SATISFACTION FOR ALMOST AN ENTIRE YEAR. THEN I TOOK IT INTO TWO RIVERS FORD (MT. JULIET) FOR THE SAME ISSUE. THE SERVICE GUY WAS VERY AMICABLE AND EVEN ARRANGED FOR ME TO HAVE A LOANER CAR WHILE THEY HAD MINE. THE SAME ISSUE WAS DIAGNOSED, BUT WITH AN ADDITIONAL FIX. I PAID $125 FOR SOME PART NOT COVERED BY THE RECALL WARRANTY BECAUSE I WAS TOLD THAT IF IT WERE TO MALFUNCTION AGAIN, IT MAY NOT BE COVERED. THE THIRD TIME I TOOK IT IN (BACK TO MT JULIET) THEY LOOKED AT IT, DETERMINED IT WAS THE SAME ISSUE, AND SAID I'D HAVE TO PAY OUT OF POCKET BECAUSE THE RECALL WARRANTY WAS ONLY GOOD FOR 100,000 MILES. I COULDN'T AFFORD $2300 QUITE TO FIX IT SO I RETURNED THE LOANER AND CLAIMED MY VEHICLE, BUT NOT WITHOUT MAKING IT ABUNDANTLY CLEAR THAT WASN'T SATISFIED WITH HOW THE SITUATION WAS HANDLED.

NHTSA complaint #11252137 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

WHILE TURNING A CORNER MY CAR VIBRATES AND SHAKES AND HEAR AS IF METAL IS HITTING UNDERNEATH. WHEN PUSHING ON GAS TO GO, THE CAR WILL JERK. DOESN'T WANT TO REV LIKE IT NEEDS TO. WILL SHAKE AGGRESSIVELY WHEN BRAKING. HAVE TO LET OFF GAS THEN PUSH BACK DOWN ON IT TO MAKE IT STOP SHAKING. ALSO VIBRATES WHEN IN PARK INTENSELY

NHTSA complaint #11245634 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I WAS ENTERING THE ON RAMP FOR THE HIGHWAY. THE CAR WOULD NOT ACCELERATE PAST 15 MPH. HOWEVER, THE RPM'S WENT UP TO 4-5. I IMMEDIATELY GOT OFF THE HIGHWAY. THE PROBLEM PERSISTED WHEN TRY TO ACCELERATE AFTER EACH STOP SIGN AND LIGHT ON CITY STREETS..

NHTSA complaint #11241782 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLETELY LOST THE ABILITY TO PROPEL ITSELF ON THREE SEPARATE OCCASIONS; ONCE WHILE WE WERE TAKING IT IN TO THE DEALER . WHEN WE GOT TO THE DEALER THEY TOLD US THAT "YES THAT CAN HAPPEN SOMETIMES " !!! PLEASE HELP US AND HOLD FORD ACCOUNTABLE FOR THEIR RECKLESS DECISION TO ALLOW THESE VEHICLES TO BE SOLD TO CHUMPS LIKE ME . THEY HAVE DELIBERATELY AND REPEATEDLY BLAMED US FOR THEIR MISTAKE . WE ARE UNABLE TO USE OUR VEHICLE BECAUSE IT IS UNSAFE .

NHTSA complaint #11235147 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.

NHTSA complaint #11233091 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING

NHTSA complaint #11232262 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.

NHTSA complaint #11232469 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I PURCHASED MY BRAND NEW 2013 FORD FOCUS, FROM THE DEALER IN MAY OF 2013. I TOOK IT BACK A WEEK LATER BECAUSE IT WAS "CLUNKY" WHEN ACCELERATING. THE FORD DEALERSHIP TOLD ME "THE CAR JUST NEEDS TO LEARN HOW YOU DRIVE, WE WILL RESET THE COMPUTER". SINCE THEN I HAVE HAD IT "RESET" 4 TIMES AND AM ON MY 3RD CLUTCH REPAIR. LAST WEEK WHILE BRAKING MY CAR DECIDED TO ACCELERATE INSTEAD. THIS IS THE 4TH TIME IN A YEAR, ONE RESULTING IN A BUMPER ON BUMPER ACCIDENT WITH MINIMAL DAMAGE. I DONT FEEL SAFE DRIVING MY CAR, I COMMUTE TWO HOURS A DAY. FORD SHOULD BE ASHAMED OF THEMSELVES! IF THE I HAD BEEN TOLD BACK IN 2013 WHEN I PURCHASED THAT THERE WAS AN ISSUE I WOULD HAVE TRADED THAT CAR THE FIRST WEEK.

NHTSA complaint #11232557 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIGHT ALSO CAME ON.

NHTSA complaint #11231821 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.

NHTSA complaint #11231045 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

MY 2013 FORD FOCUS HAS AN ISSUE WITH A STUTTERING/SHUDDERING TYPE FEELING. WHEN I AM STOPPED AND THEN BEGIN TO TRY AND ACCELERATE IS WHEN THE PROBLEM OCCURS. THIS HAS BEEN VERY DANGEROUS AT TIMES WHEN I AM ENTERING TRAFFIC AFTER BEING STOPPED. MY CAR DOES NOT GET TO PROPER SPEED QUICKLY ENOUGH.

NHTSA complaint #11219677 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

STALLING

NHTSA complaint #11207592 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN NEW JERSEY FROM A USED DEALER. THE CONTACT WAS NOT INFORMED THAT THERE WAS AN EXTENDED WARRANTY FROM MAY 10, 2013 OR UP TO 60,000 MILES THAT HAD EXPIRED. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE ACCELERATED INTERMITTENTLY. ON OCTOBER 22, 2018, NETS CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) WAS ISSUED. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY, BUT HAD NOT PROVIDED ANY SPECIFIC GUIDELINES TO REPAIR THE VEHICLE. STEVENS JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305, (201) 432-7272) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY WARRANTIES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11170157 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

2013 FORD FOCUS, WAS BOUGHT NEW FROM DEALERSHIP AND HAS HAD CLUTCH ISSUES FROM BEGINNING. THE CAR STUTTERS ON ACCELERATION, SHIFTS HARD, AND OCCASIONALLY THERE IS A DELAY WHEN THE GAS PEDAL IS PRESSED. A RECALL WAS PERFORMED ON THIS CAR AND THE CLUTCH WAS REPLACED, BUT STILL HAD SAME ISSUE. THIS CAR HAS BEEN SEEN 8 TIMES FOR THIS ISSUE, AND HAS NEVER BEEN RESOLVED. THE CLUTCH THAT WAS REPLACED DURING THE RECALL HAS FAILED THE PERFORMANCE TEST, BUT THE DEALERSHIP WILL NOT REPLACE DUE TO EXPIRED WARRANTY. RECENTLY ANOTHER RECALL WAS ISSUED ON THIS VEHICLE DUE TO A STUCK CANNISTER PURGE VALVE. THIS CAUSES THE ENGINE TO STALL AND THE FUEL METER TO READ INCORRECTLY. THIS CAUSED ME TO RUN OUT OF GAS ON THE HIGHWAY WHEN MY GAS METER REPORTED I STILL HAD HALF A TANK OF FUEL. ON 11/29/18, THE DEALERSHIP PERFORMED THE RECALL AND BELIEVING MY FUEL METER TO NOW BE ACCURATE, I RAN OUT OF GAS AGAIN AT A QUARTER TANK FULL. MY CHECK ENGINE LIGHT IS BACK ON AND IT IS AGAIN THROWING A CODE FOR THE PURGE VALVE. THIS CAR HAS SEVERAL SAFETY ISSUES WHICH FORD DEALER HAS BEEN UNABLE AND UNWILLING TO REMEDY.

NHTSA complaint #11166113 — an unverified report by a vehicle owner.