Ford Freestar window and wiper problems

VISIBILITY/WIPER

I HAVE REPLACED MY WINDSHIELD WIPER MOTOR 3 TIMES AND THEY MAY WORK ONE OR TWICE THEN STOP WORKING

NHTSA complaint #11222647 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WAS LOOSE. THE LATCH REQUIRED READJUSTMENT IN ORDER TO CONNECT THE LATCH. THE CONTACT ALSO INDICATED THAT THE PLASTIC PIECE ON THE REAR SEAT LEVER FRACTURED AND THE BOTTOM LATCH WAS USED AS A TEMPORARY OPTION TO LIFT THE SEAT UP AND DOWN. THE FRONT PASSENGER SIDE WINDOW ALSO FAILED TO OPEN AND CLOSE. THE MOTOR FOR THE WINDOW REGULATOR WAS REPLACED BUT THE FAILURE RECURRED AND THE WINDOW ON THE PASSENGERS SIDE STILL WOULD NOT OPEN AND CLOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #10763618 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

IN 06/2014 MY VAN TRANSMISSION LIGHT CAME ON THEN WENT OUT. I THOUGHT IT WAS NOTHING AS TIME PROGRESS I NOTICE THAT MY VAN WAS SLOW AND HARD SHIFTING. I TOOK IT TO THE NEAREST TRANSMISSION AUTO SHOP AND THEY TOLD ME IT WAS MY INTERNAL TRANSMISSION FAILING. I PUT IT IN THE SHOP AND THE REPAIR COST 1200.00 TO FIX. IT GOT IT OUT WORKED FINE FOR A FEW DAYS THEN STARTED BACK SLOW AND HARD SHIFTING AGAIN. TOOK IT BACK TO MECHANIC THEY SAID THEY DON'T SEE ANYTHING WRONG WITH IT. I DID THIS SEVERAL AND HAD NO LUCK WITH IT. 08/2014 I STARTED HAVING MORE NOTICEABLE ELECTRICAL PROBLEMS LIKE DASH BOARD LIGHTS COME ON NOW AND THEN RADIO RESETS IT SELF SOMETIMES IT WONT WORK AT NOT EVEN THE DVD PLAYER. THE DOORS WONT LOCK ALARM GOES OFF WHEN IT WANTS TO AND POWER SLIDING WONT CLOSE. SO I ONLY DROVE THE VAN AROUND TIME LIMITING MY TRIPS CONTACTED FORD NO HELP THERE. THEN WINTER COMES IN ALL OF SUDDEN MY VAN WORKS GREAT DASH BOARD LIGHTS WORKING DVD AND RADIO WORKING FINE MOST IMPORTANTLY MY VAN TRANSMISSION WAS SHIFTING PROPERLY BUT THEN ON WARMER DAYS IT STARTS TO ACT UP AGAIN.ON 02/16/20015 MY CHILDREN AND I WAS ON OUR WAY TO GET GROCERIES FOR THE WINTER STORM THAT WAS COMING,THE LOST POWER AND DIED LUCKILY WAS CLOSE TO HOME THAT I COULD PULL OVER START IT AGAIN AND MAKE IT HOME SAFELY. THEN TODAY IT WILL NOT START UP AT ALL. IM A SINGLE MOTHER OF FIVE YOUNG DAUGHTERS AND MY OLDEST DAUGHTER AND I ARE BOTH DISABLED. WE DEPEND ON THIS VEHICLE TO GET BACK AND FORTH TO OUR DOCTORS APPT. IM PLANNING HAVE A MECHANIC CHECK MY PCM AND TO SEE IF ITS WATER DAMAGE. BUT I'VE NOTICE SEVERAL FELLOW FORD OWNERS ARE GOING THROUGH SIMILAR PROBLEMS. I DON'T KNOW WHY FORD NOT WILLING TO OWN UP TO THEIR LIFE THREATENING MISTAKES.

NHTSA complaint #10684078 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

NHTSA complaint #10593631 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

AFTER DRIVING TO THE STORE WITH MY KIDS I OPENED THE DRIVERSIDE SLIDING DOOR TO GET MY KIDS OUT. THE REAR QUARTER WINDOW EXPLODED. I COULD NOT FIND ANYWHERE WHERE THAT IT MADE CONTACT. NOW THEIR IS GLASS EMBEDDED IN CARSEATS AND CHILD SAFETY SEATS.

NHTSA complaint #10549319 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THIS WAS A COMMON FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10510765 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

ENGINE STAYS IN THIRD GEAR ON HIGHWAY ,WINDSHIELD WIPER FLUID WON'T SPRAY AND POWER LOCKS DON'T WORK WITH BUTTON ON DOORS OR KEY FOB. GETTING 11 MILES A GALLON BECAUSE WON'T SHIFT INTO FOURTH GEAR AND THAT'S A HIGHWAY TRIP!

NHTSA complaint #10495021 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

AIR CONDITIONER, RIGHT SIDE PASSENGER DOOR WINDOW, MOTER MOUNTS.

NHTSA complaint #10489313 — an unverified report by a vehicle owner.

VISIBILITY

MY FORD FREESTAR HAD BEEN OUTSIDE OVERNIGHT AND THE WINDOWS WERE ICY AS THE TEMPERATURE WAS APPROX 30 DEGREES. I STARTED THE CAR AND PUT THE REAR DEFROSTER ON HIGH FOR ABOUT 10 MIN BEFORE LEAVING FOR WORK. SOON AFTER, I WAS ON THE HIGHWAY DRIVING 60 MPH WHEN SUDDENLY THERE WAS A LOUD IMPLOSION AS THE REAR WINDOW SHATTERED AND MOST FELL IN! STUNNED AND NOT KNOWING INITIALLY WHAT HAD HAPPENED, I PULLED TO THE SIDE OF THE FREEWAY AND QUICKLY REALIZED THAT I NEEDED ALTERNATE TRANSPORTATION TO WORK AND RETURNED HOME TO FURTHER ASSESS MY NEWLY 'AIR CONDITIONED' VAN. I CONTACTED MY DEALER SEVERAL DAYS LATER AND GOT THE REAR WINDOW REPAIRED AT MY EXPENSE. DESPITE A COUPLE OF MECHANICS SUGGESTING THAT THE COMBINATION OF THE ICY CONDENSATION ON THE WINDOW AND THE DEFROSTER RUNNING ON HIGH CAUSED THE WINDOW TO SHATTER, FORD MOTORS WOULD NOT REIMBURSE ANY OF THE EXPENSE ($260) FOR REPAIRS. THIS VAN HAS NEVER BEEN IN AN ACCIDENT AND FORTUNATELY HAS OTHERWISE BEEN RELIABLE. I AM VERY DISAPPOINTED THAT FORD WOULD NOT COVER WINDOW REPLACEMENT AND EXAMINE THE CAUSE ESPECIALLY AFTER READING THAT THIS IS A PREVALENT PROBLEM WITH MANY OF THEIR VEHICLES. THANK YOU FOR TAKING MY CONCERNS INTO CONSIDERATION TO CONTINUE TO MAINTAIN SAFE VEHICLES FOR ALL ON THE ROAD.

NHTSA complaint #10450558 — an unverified report by a vehicle owner.

VISIBILITY

FIRST FAILURE WAS THE TORQUE CONVERTER - I WAS AT A STOP LIGHT AND AS THE LIGHT TURNED GREEN I PROCEEDED INTO THE INTERSECTION WHEN THE VEHICLE CLUNKED AND RESPONDED AS IF IT WERE IN NEUTRAL. I HAD ENOUGH MOMENTUM TO COAST TO THE SHOULDER. REPLACEMENT COST INCLUDING LABOR WAS $600 SECOND FAILURE IS THE WINDSHIELD WIPERS ARE INTERMITTENT. FAILURE OCCURS IN THE RAIN OF COURSE. WIPER WILL SPEED UP THEN SLOW DOWN THEN NOT WORK AT ALL. IT JUST HAPPENED TODAY SO I HAVE NOT HAD IT TROUBLESHOOT YET. 1/11/12 75,674 MILES.

NHTSA complaint #10443401 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE REAR WINDSHIELD UNEXPECTEDLY SHATTERED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10439217 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WATER HAD ENTERED AND REMAINED IN THE REAR CARGO AREA. THE CONTACT INSPECTED THE VEHICLE AND FOUND CORROSION IN THE REAR FENDER WELL AND THE THIRD ROW SEAT LATCH. THE REAR PANEL WAS NOT INSTALLED CORRECTLY AND CAUSED WATER TO PENETRATE THE CARGO AREA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 11/25/11 *BF THE CONSUMER STATED THAT IT BECAME EVIDENT, WHILE TROUBLESHOOTING, THE FAILURE OF THE REAR PASSENGER SIDE VENT WINDOW MOTOR. THE WATER LEAKS HAVE BEEN CORRECTED AND THE STRUCTURAL INTEGRITY OF THE FENDER AND SEAT LATCH HAS BEEN RESTORED. UPDATED 06/06/12 *JS THE CONSUMER DISCOVERED THAT WAS ENTERING THE REAR OF THE VEHICLE IN THREE SEPARATE AREAS. INSIDE THE REAR WHEEL WELL ON THE PASSENGER SIDE, IN WHICH A RE-ENFORCING PLAT WAS IMPROPERLY INSTALLED. GASP ACROSS THE TOP TRAILING EDGE ALLOWED WATER TO GET IN BEHIND THE PANEL. WATER WAS ALSO ENTERING THE VEHICLE ALONG THE REAR SEAM WHERE THE INNER FENDER ATTACHED TO THE FLOOR PAN. THE FACTORY INSTALLED SEAM SEALER HAD FAILED. WATER WAS PENETRATING THROUGH CRACKS IN THE REAR ROOF SEAM LOCATED AT THE OUTSIDE TRAILING EDGE OF THE ROOF SEAM THAT SERVED AS THE RAIN GUTTER.

NHTSA complaint #10433928 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

REAR WINDOW POPPED / SHATTERED WHILE PARKED. NO VANDALISM. CAR WAS RUNNING AND REAR DEFROSTER WAS ON. WEATHER WAS 60 DEGREES AND CLOUDY.

NHTSA complaint #10409296 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

I WAS DRIVING DOWN THE STREET WHEN ALL OF A SUDDEN I HEARD A VERY LOUD NOISE LIKE A GUN SHOT. MY FORD FREESTAR VAN BACK WINDOW EXPLODED WHILE I HAD CHILDREN IN THE BACK SEAT. THEY COULD HAVE BEEN CUT UP OR KILLED SITTING BACK THERE. IT WAS A SCARY SITUATION AND I WOULD LOVE IT IF THIS COMPLAINT COULD GET TO THE FORD CORP. THEY SHOULD RECALL THESE VANS.

NHTSA complaint #10386110 — an unverified report by a vehicle owner.

VISIBILITY

WATER LEAKAGE THROUGH THE LEFT WINDSHIELD WIPER COWLING CAUSED OUR POWER TRAIN CONTROL MODULE TO GO BAD. THIS REPAIR IS COSTING US ALMOST $1,000.00 DOLLARS TO FIX. UPON RESEARCHING THIS ISSUE ON THE INTERNET WE HAVE COME TO REALIZATION THAT THIS IS A VERY PROLIFIC PROBLEM WITH THIS MAKE AND MODEL OF VAN. JUST FOR THEM TO GET THE PART IS GOING TO TAKE A MONTH. THAT SHOWS YOU JUST HOW PROLIFIC IT IS. FORD IS NOT TAKING RESPONSIBILITY FOR THIS FAULTY COWLING THAT LEAKS DIRECTLY ON TO THE PCM EVEN THOUGH TENS OF THOUSANDS OR MORE PEOPLE ARE HAVING TO HAVE THIS PART REPLACED MULTIPLE TIMES COSTING THEM THOUSANDS OF DOLLARS OUT OF THEIR OWN POCKETS. THERE NEEDS TO BE A GOVERNMENT FORCED RECALL ON THESE VEHICLES CAUSE IT'S APPARENT THAT FORD IS NOT GOING TO TAKE RESPONSIBILITY FOR THEIR FAULTY EQUIPMENT DESIGN ON THEIR OWN.

NHTSA complaint #10383697 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE AT A STOP LIGHT AND PROCEEDING TO ACCELERATE, THE VEHICLE FAILED TO GAIN SPEED. IN ADDITION, THE VEHICLE DROVE INTO REVERSE WITHOUT BEING IN THE REVERSE POSITION. AFTER SWITCHING INTO THE DRIVE POSITION, THE CONTACT MANAGED TO GET THE VEHICLE TO MOVE FORWARD. HE DID NOT NOTICE ANY LIGHTS ILLUMINATED OR WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE POWER TRAIN CONTROL MODULE WAS FAILING DUE TO WATER DAMAGE TO THE SYSTEM. THE VEHICLE WAS REPAIRED AT THE COST OF $186. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSMISSION TEMPERATURE SENSOR WAS FAILING. THE VEHICLE WAS REPAIRED AT THE COST OF $507.84. ONE MONTH LATER, THE WIPER WASHER MOTOR FAILED. THE CONTACT REPAIRED THE VEHICLE HIMSELF AT THE COST OF $100. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 53,000.**MILEAGE IS 5,300, SMCH 8-10-09 UPDATED 8/24/09 *CN WATER ENTERED THE PCM. THERE WERE 2 CODES ON THE VEHICLE THAT COULD NOT BE CLEARED; WHICH WAS THE TRANSMISSION FLUID TEMPERATURE SENSOR AND THE OUTPUT SHAFT SENSOR. IT WAS DETERMINED THE TFT SENSOR WAS BAD. WATER ENTERED INTO A MODULE THAT SHOULD HAVE BEEN SEALED AT THE FACTORY. THE WATER MAY HAVE SHORTED OUT THE SENSOR AND MODULE. WATER MAY ALSO HAVE ENTERED THE WIPER MOTOR WHICH CAUSED IT TO MALFUNCTION. UPDATED 08/26/09

NHTSA complaint #10279668 — an unverified report by a vehicle owner.

VISIBILITY

I'M A SINGLE MOM OF 4 CHILDREN AND ONE ON THE WAY. I AM CONSIDERED A HIGH RISK PREGNANCY. I BOUGHT A MINIVAN FROM THE MALLOY DEALERSHIP IN MANASSAS A LITTLE OVER A MONTH AGO. A COUPLE DAYS AFTER I BOUGHT IT I TOOK IT BACK UP TO THE DEALERSHIP BECAUSE OF A PROBLEM WITH HESITATION IN THE VAN AND ONE OF THE DOORS AS WELL AS THE WINDOW. I HAD ALSO TOLD THEM ABOUT THE CRACK IN THE WINDSHIELD AND A STRAP ON THE BACKSEAT THAT WAS BROKEN. THE COMMENT I RECEIVED FROM ONE OF THEIR SALES MANAGERS WAS IF I WANTED A NEW VEHICLE I SHOULD HAVE BOUGHT A NEW ONE. I TOOK THE VAN BACK UP THERE AGAIN FOR HESITATION AND THE MAN SAID THAT HE FOUND NOTHING WRONG WITH THE VAN, THEY CHECKED THE SPARK PLUGS. TODAY I TOOK THE VAN BACK UP THERE BECAUSE OF THE HESITATION, MISS IN THE TRANSMISSION OR WHEREVER THE PROBLEM IS COMING FROM. I HAD WENT SHOPPING FOR A TRIP ME AND MY KIDS WERE TO BE TAKING IN 2 WEEKS TO WEST VIRGINIA, THE VAN KEPT HESITATING, SHOOK AND THEN LOCKED UP ON ME. THE STEERING WHEEL LOCKED UP TO WHERE I BARELY GOT IT OFF THE HIGHWAY. MY KIDS WERE SCREAMING AND MYSELF AND MY MOTHER WERE SCARED TO PIECES. I GAVE THESE PEOPLE CASH FOR MY VEHICLE, SO I PAID IT OFF WHEN I PURCHASED IT. I SHOULD NOT HAVE TO WORRY ABOUT ME AND MY FAMILIES SAFETY IN MY VEHICLE, BUT AM AFRAID TO TAKE IT EVEN 3 MILES DOWN THE STREET. THEY ARE SAYING THEY FOUND NOTHING WRONG WITH IT, BUT THE VAN KEPT ACTING UP TODAY ALL THE WAY HOME FROM THE DEALERSHIP. I DON'T KNOW WHAT ELSE TO DO ABOUT THIS SITUATION, I EVEN HAD TO REPLACE THE WINDSHIELD THAT WAS CRACKED WHEN I BOUGHT THE VAN. I USED MY MONEY I HAD RECEIVED FROM A SETTLEMENT FROM BEING PERMANENTLY INJURED ON MY JOB ALMOST 2 YEARS AGO. PLEASE IS THERE SOMETHING YOU CAN DO TO HELP? I WANTED TO TAKE MY KIDS ON THEIR FIRST VACATION EVER BUT AM SO AFRAID TO DRIVE THE VAN THAT I JUST PAID OVER $8000 FOR THAT IS A PIECE OF JUNK. I AM OUT MY MONEY AND THE VEHICLE IS UNSAFE TO DRIVE MYSELF AND MY CHILDREN AROUND IN. THE DEALERSHIP HAS BEEN NO HELP.

NHTSA complaint #10279229 — an unverified report by a vehicle owner.

VISIBILITY

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEAKING FROM THE FRONT WINDSHIELD, WHICH DAMAGED THE COMPUTERIZED SYSTEM. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC FOR IDENTICAL FAILURES. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

NHTSA complaint #10266067 — an unverified report by a vehicle owner.

VISIBILITY

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE ENGINE WAS RUNNING, THE CONTACT OPENED THE REAR PASSENGER SLIDING DOOR AND THE GLASS SHATTERED INTO PIECES. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. HE WILL TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE 18,000.

NHTSA complaint #10260536 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

TRAVELING IN A 2004 FORD FREESTAR ON I-69 FROM INDIANAPOLIS TO FT WAYNE AT 65MPH. SPOTTED RAIN SHOWERS IN AREA. ACTIVATE WINDSHIELD WIPERS ON HIGH. DRIVERS SIDE WIPER DETACHES FROM ASSEMBLY AND ENTANGLES WITH PASSENGER SIDE WIPER. EMERGENCY EXIT FROM RIGHT-HAND LANE ONTO SHOULDER LANE. FASTENER NUT FOUND LOOSE ON WIPER ATTACHMENT KNURL. ALIGN WIPER AND TIGHTENED FASTENER FINGER TIGHT. WIPER ASSEMBLY REMAINED ACCEPTABLE CLEAR VISION AT INTERMITTENT CONDITION FOR REMAINDER OF TRAVEL. WIPER ASSEMBLY HAD SEEN ELEVATED SNOW LOAD/REMOVAL 2 DAYS PRIOR TO EVENT. VEHICLE HAS BEEN TAKEN TO FORD DEALERSHIP AND FOUND THAT PASSENGER SIDE WIPER ASSEMBLY ARM ALSO LOOSE.

NHTSA complaint #10222959 — an unverified report by a vehicle owner.