2010 Ford Fusion wheel problems

WHEELS

Lug studs keep breaking off while driving

NHTSA complaint #11749185 — an unverified report by a vehicle owner.

WHEELS

We were made aware of Recall 11V574000 by our automotive shop, which applies to lugs/nuts/bolts on 2010 Ford Fusions, but only starting with manufacturer dates April 2009. This vehicle is dated February 2009, but we have replaced lugs/nuts/bolts at least 6 times in the past 5 years, clearly having the same problem. It has been an expensive, constantly reoccurring problem.

NHTSA complaint #11734661 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the wheel studs on the front passenger’s wheel detached from the wheel. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 61,000.

NHTSA complaint #11680875 — an unverified report by a vehicle owner.

WHEELS

My steering wheel keeps locking up after I had the air bag recall taken care of

NHTSA complaint #11638608 — an unverified report by a vehicle owner.

WHEELS

Multiple wheel studs have snapped in half, almost losing my wheel completely. This happened on all 4 wheels.

NHTSA complaint #11594314 — an unverified report by a vehicle owner.

WHEELS

ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [XXX] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. Car is not drivable after having it 3 months. Multiple times while driving on highway the car would malfunction and lose power or steering wheel would lock up. These problems EASILY could've resulted in death and I have a [XXX] son who is always with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11592319 — an unverified report by a vehicle owner.

WHEELS

This vehicle has had multiple incidents in which the wheel studs on the front wheels will break off while driving. The last time this occurred, I noticed that 3 of the 5 wheel studs on the right-front wheel were broken off. When this was discovered, I contacted a Ford dealer and they said that there was no recall for this issue and didn't have any idea on how this had occured. I then contacted the last shop that had worked on the vehicle. They confirmed that the lug nuts were tightened using a torque wrench at the proper specifications. I have replaced several wheel studs and lug nuts on this vehicle in the past after they were found to be missing. The vehicle exhibits no vibration or warning signs while driving. This could have resulted in the wheel falling off while driving without warning.

NHTSA complaint #11582664 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

Lug nuts are all stripped or broken. Check engine light, check fuel fill inlet message, poor driving all around, lack of power. Brake calipers broke off and brake pads fell out. Power steering locks up every once in a while

NHTSA complaint #11581211 — an unverified report by a vehicle owner.

WHEELS

Took the Ford Fusion to the local Ford dealer to have the tires rotated. They said they could not remove the lug nuts as they have swelled. It is not possible to change a flat or rotate the tires.

NHTSA complaint #11569771 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

Took the Ford Fusion to the local Ford dealer to have the tires rotated. They said they could not remove the lug nuts as they have swelled. It is not possible to change a flat or rotate the tires.

NHTSA complaint #11569771 — an unverified report by a vehicle owner.

WHEELS

I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer

NHTSA complaint #11558843 — an unverified report by a vehicle owner.

WHEELS

Swollen or warped lug nuts.

NHTSA complaint #11483665 — an unverified report by a vehicle owner.

WHEELS

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

NHTSA complaint #11396996 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT NOTICED WHILE WASHING THE VEHICLE THAT THE WHEEL STUDS WAS FRACTURED. THE CONTACT MENTIONED THAT THERE WAS NO VIBRATION WHILE DRIVING THE VEHICLE FROM THE WHEELS. THE VEHICLE WAS TAKEN TO A TIRE MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL STUDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021) WHERE THEY FAILED TO DO A DIAGNOSIS AND INFORMED THE CONTACT THAT THE RECALL WAS REPAIRED ON THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE RECALL WAS REMEDIED WITH THE ONE-TIME FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA complaint #11387054 — an unverified report by a vehicle owner.

WHEELS

MY FUSION WAS ON RECALL FOR THE LUG NUTS. I TOOK MY CAR IN FOR THE REPLACEMENT LUG NUTS. THE NEW LUG NUTS ARE NOT THE SAME SIZE. I FOUND THAT OUT BY ROTATING MY TIRES. THE LUG RANCH FROM MY CAR DOES NOT FIT PROPERLY. THE COVERING OVER THE LUG NUTS THAT SUPPORTS THE HUB CAPS STRIPPED WHEN TRYING TO LOOSEN THE BOLTS. A STANDARD FOUR WAY LUG WRENCH WOULD NOT FIT ALSO. I WAS FORTUNATE MY NEIGHBOR WAS HOME WHO HAD A AIR GUN. HE HAD TO USE A DIFFERENT SIZE SOCKET TO EVEN GET THEM LOOSE. THE LUG NUT COVERS ON THE LUG NUTS ARE A DIFFERENT SIZE THEN THE OLD RECALL ONES. I NEVER HAD A PROBLEM BEFORE REMOVING THE OLD ONES WITH THE LUG RANCH THAT WAS PROVIDED WITH MY CAR. IF I HAVE A FLAT WHILE DRIVING THEIRS NO WAY OF CHANGING THE FLAT UNLESS YOU HAVE AN AIR GUN AND A CERTAIN SIZE SOCKET. I HAVE A FRIEND WHO DRIVES A FORD FUSION THAT HAD A TIRE THAT NEEDED TO BE CHANGED. THEY RAN INTO THE SAME PROBLEM WITH THE NEW LUG NUTS. THEY HAD TO CALL A TIRE STORE TO COME OUT TO THEIR HOME WITH AN AIR WRENCH AND A CERTAIN SIZE SOCKET TO REMOVE THE LUG NUTS. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS PROBLEM. WHICH I DOUBT THEY WILL. THEY HAVEN'T REPLACE THE HCU YET ON MY CAR THAT I RECEIVED A RECALL ON A YEAR AGO. WHICH ENDING UP CAUSING ME TO WRECK THE CAR WHEN MY BRAKES FAILED AND CAUSING DAMAGES TO MY CAR.

NHTSA complaint #11378641 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER SHE PARKED THE VEHICLE, SHE BECAME AWARE THAT THE FRONT DRIVER'S SIDE WHEEL WAS MISSING A WHEEL STUD AND LUG NUT. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THE DRIVER'S AND PASSENGER'S SIDE FRONT WHEELS A TOTAL OF 8 TIMES. THE VEHICLE WAS TAKEN 8 TIMES TO LAIRD NOLLER FORD TOPEKA LOCATED AT 2245 SW TOPEKA BLVD, TOPEKA, KS 66611, (785) 235-9211 AND THE WHEEL STUD AND A LUG NUT WERE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,998.

NHTSA complaint #11364649 — an unverified report by a vehicle owner.

WHEELS

OUR CAR HAS EXPERIENCED THREE BROKEN WHEEL STUDS TO DATE. A RECALL HAS BEEN ISSUED FOR THIS SAFETY DEFECT FOR THIS MODEL AND YEAR OF VEHICLE. THE DEALER AND THE MANUFACTURER STATE OUR CAR IS NOT COVERED FOR THIS MANUFACTURING DEFECT BECAUSE OF THE VIN NUMBER. WE HAVE PAID THE DEALER FOR THESE REPAIRS. BUT THE SAFETY DEFECT IS NOT A DEFECT BECAUSE OF THE VIN NUMBER? THE BROKEN WHEEL STUDS ARE AWARE OF THE VIN NUMBER?

NHTSA complaint #11340832 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS WERE DIFFICULT TO REMOVE FROM THE VEHICLE WHILE ATTEMPTING TO CHANGE TIRES ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE TWO-PIECE LUG NUT FUSING TOGETHER. ADDITIONALLY, WHILE DRIVING, THE OUTER SHELL OF THE LUG NUTS DETACHED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS ALSO EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. INDEPENDENCE FORD LOCATED AT 3101 COLUMBIA BLVD, BLOOMSBURG PA, 17815 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 115,000. *BF

NHTSA complaint #11325942 — an unverified report by a vehicle owner.

WHEELS

DASH PANEL INDICATED DOOR AJAR, EMERGENCY AND OTHER BRAKES WERE ENGAGED, TIRE PRESSURE LOW, INTERIOR LIGHTS CAME ON, BLINKERS NO LONGER WORK. THIS ALL HAPPENED SUDDENLY WHILE DRIVING DOWN A FLAT STREET, 25 MPH, WEATHER WAS 65 DEGREES, DRY WEATHER, DURING THE DAY.

NHTSA complaint #11325656 — an unverified report by a vehicle owner.

WHEELS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE FROM ROUSH FORD 5575 KEIM CIR, COLUMBUS, OH 43228, SEVERAL LUG BOLTS USED TO SECURE THE FRONT WHEELS ON THE DRIVER AND PASSENGER OF THE VEHICLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO SEVERAL INDEPENDENT MECHANIC FOR SIMILAR FAILURES. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE NOT REPAIRED. THE FAILURE MILEAGE WAS 18,900.

NHTSA complaint #11307491 — an unverified report by a vehicle owner.

WHEELS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC STEERING WHEEL SEIZED IN THE PARK POSITION. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD OF OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0404); HOWEVER, AFTER FOUR DAYS, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS SUBSEQUENTLY TOWED FROM THE DEALER TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,400 FOR THE REPLACEMENT PART. THE CONTACT WAS ALSO INFORMED THAT THE TIE RODS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 119,000.

NHTSA complaint #11297452 — an unverified report by a vehicle owner.

WHEELS

ONE MORNING WHEN MY WIFE WAS GETTING READY TO LEAVE FOR THE GYM HER CAR SAID 'POWER STEERING ASSIST FAULT.' NOW THE CAR HAS NO POWER STEERING AND IF YOU TRY TO DRIVE IT IT FLASHES 'SERVICE ADVANCE TRAC NOW. SADLY WE DON'T HAVE THE MONEY TO FIX THIS SO THE CAR IS STUCK IN THE DRIVE WAY.

NHTSA complaint #11297453 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION AT SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, (408) 215-9949), THE MECHANIC NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL LUG NUT WAS FRACTURED AND THE WHEEL COULD NOT BE REMOVED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 25152622. THE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #11288864 — an unverified report by a vehicle owner.

WHEELS

WELL I GET OUT THIS MORNING TO TAKE MY KIDS TO SCHOOL WHEN I CRANK THE CAR AND WE START RIDING THE SERVICE ADVANCETRAC LIGHT CAME ON IN BLANK THEN THE SERVICE POWER STEERING LIGHT CAME ON. SO AFTER I DROP THEM OFF I WAS ON MY WAY HOME THE LIGHT CONTINUE TO BLINK AS I PULLED UP IN MY DRIVEWAY THE STEERING WHEEL START TO GET HARD TO STEER SO I'LL PARK GOT OUT WELL SO I'LL PART POP THE HOOD GOT OUT AND CHECK FOR POWER STEERING ON TO REALIZE THAT IS NOT ONE BECAUSE IT'S ELECTRIC. SO WHEN I LOOK ONLINE TO MY SURPRISE EVERYBODY WITH A FORD FUSION IS HAVING THE SAME AS A PROBLEM DIFFERENT YEAR DIFFERENT ENGINE SIZE BUT SAME PROBLEM NO ONE SEEMS TO HAVE A SOLUTION BECAUSE IT'S MANY THINGS THAT CAN CAUSE THE PROBLEM IS VERY STRESSFUL I THINK Y'ALL SHOULD HAVE THAT ON RECALL TO HELP BETTER ASSIST PEOPLE WITH THE PROBLEMS. UNFORTUNATELY I HATE THE FACT THAT MY MY WARRANTY IS UP AS FATHER WITH A FAMILY OF FIVE DON'T HAVE THE MONEY TO AFFORD TO PAY FOR TO GET IT FIXED.

NHTSA complaint #11270646 — an unverified report by a vehicle owner.

WHEELS

SEVEN WHEEL STUDS HAVE BROKEN OFF ON THE LEFT-HAND SIDE. SIX SINCE NOVEMBER, 2018. I DON'T KNOW WHEN THEY HAPPENED OR HOW, BUT NOTICED. ONE BROKE A LONG TIME AGO ON THE BACK LEFT WHEEL AND I DROVE ON IT FOR SEVERAL YEARS. I NOTICED AT THANKSGIVING TWO MORE ON THE FRONT LEFT WHEEL AND FIXED IT PROMPTLY, ONLY DRIVING TO PICK UP PARTS, REPLACING ALL FIVE ON THE FRONT TIRE AND THE BROKEN ONE OF THE BACK TIRE. IN JANUARY 2019, I NOTICED TWO MORE ON THE BACK WHEEL SHEARED OFF AND REPLACED ALL FIVE. IN APRIL 2019, I NOTICED TWO MORE ON THE BACK WHEEL SHEARED OFF AND REPLACED THOSE TWO. AT THIS POINT, I AM SHOPPING FOR A NEW CAR, BUT WANTED TO RAISE THE ALARM THAT THERE COULD BE SOMETHING GOING ON WITH THIS VEHICLE. I HAVE 190,000 MILES ON IT AND THE HUBCAPS (WHICH ARE KNOWN TO FALL OFF ON THIS VEHICLE) HAVE FALLEN OFF ON THREE OF THE FOUR WHEELS, INCLUDING THE TWO THAT HAVE HAD PROBLEMS.

NHTSA complaint #11196627 — an unverified report by a vehicle owner.

WHEELS

PRIMEWELL VALERA TOURING DEVELOPED CRACKS IN THE SIDEWALL AND LOST AIR AT HIGHWAY SPEED. I FOUND OUT THAT THERE IS A RECALL FOR THESE TIRES. I AM TRYING TO GET THIS RECTIFIED WITH THE TIRE DISTRIBUTOR, BUT AT THIS POINT NO LUCK.

NHTSA complaint #11190863 — an unverified report by a vehicle owner.

WHEELS

WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS

NHTSA complaint #11173832 — an unverified report by a vehicle owner.

WHEELS:LUGS/NUTS/BOLTS/STUDS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS ON THE WHEELS WERE LOOSE AND WOULD NOT TIGHTEN. THE VEHICLE DISPLAYED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V570000 (WHEELS). THE VEHICLE WAS TAKEN TO PRICE FORD OF TURLOCK (5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382, (209) 669-5200), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE FAILURE MILEAGE WAS 108,000.

NHTSA complaint #11165195 — an unverified report by a vehicle owner.

WHEELS

RECALL 11S23 DOES NOT FIX LUG STUD FRACTURE CAUSING WHEEL SEPARATION,RECALL WAS DONE YET AFTER DONE 4 OF 5 LUG STUDS BROKE OFF WHILE DRIVING RIGHT HAND FRONT AND 2 ON LEFT FRONT WHEEL . DRIVING STRAIGHT ON FREEWAY. COULD CAUSE LOSS OF LIFE

NHTSA complaint #11161103 — an unverified report by a vehicle owner.