794 of the 7,026 complaints about the 2010 Ford Fusion are about the throttle and cruise control — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,000 miles.
794
Complaints
21
Crashes
1
Fires
8
Injuries
Filed with NHTSA, in their own words.
VEHICLE SPEED CONTROL
Electronic Throttle Body Car lost power on busy, construction road Manufacturer issued secret warranty to owners and did not send out notice Multiple certified mechanics have inspected the vehicle Check engine, ABS, service advance trac, and power train lights were on and i am uncertain when they first came on
NHTSA complaint #11620773 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
Electronic throttle body failure My car lost power going 50 mph in road construction The car had a recall and extended warranty on it from 2014-2024, i was not notified Check engine light, drive shaft light, and service advance trac appeared a few weeks before the failure
NHTSA complaint #11620229 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
The Anti-Lock Brake System (ABS) malfunctioned causing the brakes to give out while I was driving the vehicle. Luckily I was on a residential street and I was able to safely pull over, but it could have caused a major accident had it not happened in that location. After taking it to two auto-shops, both concluded that it was a problem with the ABS system. There is an open recall for the 2010 Ford Fusion for the same exact issue (Recall number: 19S54), however it does not cover the Hybrid model, even though it is the same exact issue. In order to stop the vehicle, I need to press down on the brake pedal very very hard and use the emergency brake. It is not safe to drive, and it is a substantial and costly problem with the vehicle to repair. I would like my car to be part of that recall program, or at least be able to be recalled for this issue in which there is already an open recall, except not for my specific variety of the 2010 Ford Fusion. I have had to get my car towed several times in order to transport it, as again, it is not safe to drive!
NHTSA complaint #11608287 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
While driving, the throttle body valve malfunctioned, causing the vehicle to rapidly lose power and go into an engine "safe mode." The check engine light appeared on the dash. I was luckily able to pull over to the side of the road. Restarting the vehicle cleared the error, but the issue continued to recur until I was able to get home. Luckily the sudden loss of power did not cause an incident, but as it occurred on the highway, a sudden drop in speed could have posed a safety risk, especially if it had occurred in inclement weather. There was a recall for the specific part that failed, but due to my model being a hybrid, it was not included even though it contained the exact faulty component. Speaking with Ford Customer Care confirmed this to be the case that my specific car was not included in the recall. I was able to order the replacement part myself and perform the repair. The error message that was thrown in the car's OBD system was: P2112 "Throttle Actuator Control System - Stuck Closed" The code was not saved in the module so it could only be read at the time the issue was actively occurring before the vehicle was turned off.
NHTSA complaint #11571530 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:THROTTLE
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle went into Limp Mode and stalled with the check engine warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be properly diagnosed until the warning light was illuminated while diagnosing the vehicle. Additionally, the contact stated that he received a recall notice on the electronic throttle body and was concerned that while driving the vehicle would stall again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
NHTSA complaint #11486461 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
While driving my 2010 Ford Fusion, on five separate occasions (two times less than a week apart) and over the last five months, while stopping for traffic lights, traffic or pedestrians the brake pedal travelled just inches from the floor and extra effort was needed in attempt to activate the brakes hoping to come to a complete stop. On two jarring instances collision was avoided only by swerving the vehicle to keep from hitting a wayward pedestrian and the other instance was with another vehicle backing out in a mall shopping center. On all five occasions there was an associated amber ABS light on the dash, a sudden drop in brake pressure and severely degraded to no braking power during application. The brake fluid reservoir is appropriately filled with the manufacturer specified DOT 3 brake fluid and there are no leaks in the system whatsoever. I’ve been told at the Ford dealership that my vehicle will not be able to be inspected or seen by appointment for a little over 2 months (late Oct 2022). I’ve contacted Ford’s customer service at 1-866-436-7332 and they stated that my VIN# is not included in the recall: 19S54. It’s apparent that my vehicle is experiencing all of the identical issues which prompted the Ford recall 19S54. Please assist so the Ford Fusion community can resolve this issue before another catastrophic event occurs.
NHTSA complaint #11481023 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:THROTTLE
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and would not accelerate more than 40 mph. The accelerator pedal would go to the floorboard when depressed however, the vehicle would not accelerate. The contact was able to restart the vehicle as the failure occurred intermittently. The contact had a code reader reading with the failure code P112 - throttle actuator body control stuck closed. The dealer was made aware of the failure and informed the contact that he needed to pay for replacement of the throttle body and calibration. The vehicle was not diagnosed by the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls relating to the failure. The failure mileage was 144,866.
NHTSA complaint #11422031 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
NHTSA complaint #11396996 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON DECEMBER 1ST I WAS DRIVING MY FORD FUSION 2 THE ACTUAL FORD DEALERSHIP TO GET A LOOK AT THEIR FIELD SERVICE ACTION THAT THEY HAD POSTED ON MY FORD APP. WHILE ON MY WAY I WAS STOPPED AT A LIGHT ON COLUMBIA DRIVE IN PORTLAND OREGON AND I HAD THOUGHT MY FOOT SLIPPED OFF THE BRAKE INITIALLY BUT ACTUALLY WOULD HAPPEN IF MY CAR HAD ACCELERATED AND TO THE GENTLEMAN IN FRONT OF ME CAUSING A CAR ACCIDENT. MY INSURANCE COMPANY WOULD HAVE NOTHING TO DO WITH IT I TRIED TO CONTACT FORD THE DEALERSHIP THAT I NORMALLY GO TO TO SEE IF THEY COULD REPAIR THE FRONT-END OF MY FORD FUSION THAT WAS DEMOLISHED AND ALSO NO AIRBAGS WENT OFF AS I HAD JUST GOT MY CAR OUT OF THE SHOP AT FORD FOR A RECALL ON THE AIRBAGS MY FIANCE WAS WITH ME SO THERE WAS DEFINITELY CAUSE FOR CONCERN FORTUNATELY NOBODY WAS HURT BUT LIKE I SAID MY CAR WAS DEMOLISHED ON THE RIGHT PASSENGER SIDE FRONT END I COULDN'T FIGURE OUT WHY MY CAR ACCELERATING ON ITS OWN SO LOOKING INTO IT THE EXPLANATION THAT I CAME UP WITH WAS DEFINITELY THE ELECTRONIC THROTTLE BODY MOTOR AND ALL I WANT IS MY CAR RETURNED BACK TO ITS PRIOR CONDITION I HAVE NO OTHER VEHICLE I DON'T KNOW WHO TO CONTACT I DID CONTACT FORD AND WAS REFERRED TO A BIGGER FORD COMPANY IF SOMEONE COULD HELP THAT WOULD BE AMAZING I'D APPRECIATE IT... ALSO NO WARNINGS OR SENSORS WENT OFF IN MY VEHICLE I DO HAVE THE SEL PACKAGE AND ONCE AGAIN NO AIRBAGS WERE DEPLOYED AND FOR THE AMOUNT OF DAMAGE THAT WAS DONE I WAS VERY SURPRISED
NHTSA complaint #11384752 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, SPUTTERED, AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD LOCATED AT 7800 E. LLOYD EXPY, EVANSVILLE, IN 47715, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #11331802 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I HAVE A FORD FUSION 2010 WE PURCHASED LAST YEAR AND APPARENTLY IT HAD THROTTLE ISSUES THAT WE COVERED A FEW YEARS AGO OUR CAR IS STARTING TO ACT UP WITH THIS TO WHERE LAST WEEK I COULD HAVE DIED ON A MAJOR HIGHWAY IN PA CAUSE I LOST ENGINE POWER AND YOUR COMPANY IS REFUSING TO FIX THE PROBLEM IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL SUE FORD BECAUSE YOUR COMPANY IS REFUSING TO HELP FIX MY CAR BECAUSE IT'S PAST THE 10 YEARS OR 150,000 IT SHOULD NOT MATTER. I KNOW IT'S THE THROTTLE CAUSE BOTH THE ENGINE LIGHT AND THE WRENCH WILL COME ON AND IT SHAKES BAD PLEASE I WANT THIS FIXED BY FORD AT NO CHARGE
NHTSA complaint #11317680 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
UPON 9 YEARS OF AGE MY 2010 FORD FUSION HYBRID (ANY MANY OTHERS) NO LONGER FUNCTIONS AS A HYBRID VEHICLE AND WILL ONLY USE THE INTERNAL COMBUSTION ENGINE. THIS CAUSES A SAFETY CONCERN DUE TO THE FACT THAT THE EV MOTOR IS SUPPOSED TO KICK IN FROM A STOP UPON ACCELERATION. THIS CAUSES A SIGNIFICANT DELAY IN ACCELERATION WHILE IT TRIES TO USE THE EV MOTOR BUT CANNOT DUE TO THIS LIMITATION. WHILE AT ROUNDABOUTS OR WHEN MAKING LEFT HAND TURNS THIS IS A SIGNIFICANT SAFETY ISSUE. FORD HAS DONE NOTHING TO ADDRESS THIS OR EVEN ACKNOWLEDGE THE FACT THAT THIS ISSUE EXISTS.
NHTSA complaint #11311723 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.
NHTSA complaint #11277725 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
INTERMITTENTLY MY BRAKES WILL GO OUT, MOST OFTEN THIS HAPPENS AFTER THE VEHICLE HAS BEEN OFF AND I TURN IT OFF AND TRY TO REVERSE THOUGH IT ALSO HAPPENS WHEN IN DRIVE. IT HAS HAPPENS ON ACCESS ROADS, THE HIGHWAY, MY DRIVEWAY AND MOST OFTEN IN PARKING LOTS. MY CAR WILL ROLL AND BE COMPLETELY UNRESPONSIVE TO THE FACT THAT I HAVE MY FOOT ON THE BRAKE. THE BRAKE PEDAL GOES SOFT AND I CAN PRESS IT ALL THE WAY TO THE FLOOR. MY BRAKE LIGHT, ABS LIGHT, ETC ON THE DASHBOARD ALL LIGHT UP AND MY CAR KEEPS ROLLING. I TRY TURNING MY VEHICLE ON AND OFF AS SOMETIMES EVEN THE EMERGENCY BRAKE OR PUTTING THE CAR IN PARK WILL NOT GET THE VEHICLE TO STOP. I HAVE ALMOST HIT OTHER CARS AND PEDESTRIANS BECAUSE OF THIS ISSUE AND IT IS HIGHLY DANGEROUS AND COME TO FIND OUT A KNOWN GLITCH FOR SOME 2010 FORD FUSIONS.
NHTSA complaint #11256792 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MIDDLE OF FREEWAY DRIVING, CAR DEACCELLERATED AND WENT INTO LIMP HOME MODE. SAFELY STOPPED AND ERROR CLEARED ON RESTART. DEALER REPLACED ELECTRONIC THROTTLE BODY, TECHNICIAN INDICATED THE TEST GRAPH HAD A SPIKE UPON TESTING. LIKELY UNIT OF FAILURE.
NHTSA complaint #11255510 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
RAPID DECELERATION: WHILE DRIVING ON THE FREEWAY RAPID DECELERATION OCCURRED. CAR SLOWED TO ABOUT 25MPH AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED. EXITED FREEWAY.. TURNED ENGINE OFF AND RESTARTED. CAR OPERATED NORMAL. NO ERROR ICONS SHOWED. ABOUT A HALF MILE FROM HOME PROBLEM REOCCURRED CRAWLED HOME AT 10MPH. NEXT SEVERAL DAYS PROBLEM DID NOT REOCCUR. ABOUT A WEEK LATER SAME PROBLEM REOCCURRED WHILE DRIVING HOME ..10MPH. SPOKE TO FORD SERVICE TO SEE IF THEY WOULD COVER REPAIRS AND THEY DECLINED. TOOK IT TO MY REPAIR SHOP AND THEY REPLACED THE THROTTLE BODY. $600. VERY SCARY DANGEROUS SITUATION WHEN THIS OCCURS ON THE FREEWAY.
NHTSA complaint #11255452 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON 3 SEPERATE OCCASIONS I HAVE EXPERIENCED SUDDEN RAPID ACCELERATION WITH MY AUTO. FIRST WHILE SLOWLY ACCELERATING FROM A PARKING SPOT IN A CROWDED DEPARTMENT STORE PARKING LOT. SECOND WHILE SLOWLY MOVING FORWARD IN A FAST FOOD DRIVE THRU LINE. BARELY MISSING THE VEHICLE IN FRONT OF ME. AND THIRD WHILE SLOWING DOWN APPROACHING A STOP SIGN AGAIN MOVING SLOW EXITING A PARKING LOT. ALL THREE TIMES I'VE HAD TO ALMOST STAND ON THE BRAKE TO STOP AND SHIFT TO NEUTRAL AND KILL THE ENGINE. THE VEHICLE IS A 2010 FORD FUSION WITH APPRX 130,000 MILES.
NHTSA complaint #11244709 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF
NHTSA complaint #11170382 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.
NHTSA complaint #11162601 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I BOUGHT THE CAR USED THE END OF JULY 2018 FOR MY DAUGHTER TO DRIVE. SHE INFORMED ME TODAY THAT FROM TIME TO TIME IT AS IF THE CAR STALLS OUT WHEN DRIVING IT OR WHEN SHE TRIES TO ACCELERATE. I DID SOME RESEARCH ONLINE JUST A FEW MINUTES AGO AND FOUND THAT THIS IS A COMMON PROBLEM. SEE THE LINK ATTACHED: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2010/ENGINE/SUDDEN_DECELERATION_LOSS_OF_POWER.SHTML THIS WAS JUST FROM ONE WEBSITE AND THERE ARE SEVERAL OTHERS WITH THE SAME ISSUE. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE. MY QUESTION IS IF THIS HAS BEEN BROUGHT TO YOUR ATTENTION, WHY WOULD YOU NOT DO SOMETHING ABOUT IT? NOT BEING ABLE TO ACCELERATE WHEN IN TRAFFIC CAN BE EXTREMELY DANGEROUS AND COULD LEAD TO CAR ACCIDENTS. SHE IS LIVING IN ATLANTA AND I AM IN ORLANDO SO SHE JUST MENTIONED IT TODAY WHEN I TALKED TO HER BUT SHE SAID IT HAS HAPPENED A FEW TIMES SINCE SHE HAS HAD IT THE LAST FEW MONTHS.
NHTSA complaint #11144588 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18
NHTSA complaint #11140420 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TAKATA RECALL I WAS DRIVING AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. I WAS UNABLE TO CONTROL WHERE I WAS GOING AND UNABLE TO ACCELERATE OR DECELERATE. I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS. IT IS NOT AN ALL THE TIME PROBLEM, BUT DOES HAPPEN VERY OFTEN. THE CHECK ENGINE LIGHT COMES ON WHEN IT HAPPENS AND THE CAR ACCELERATES BRIEFLY BEFORE INSTANTLY SHUTTING OFF. THE WRENCH SYMBOL ALSO COMES ON BEFORE THIS ALL TAKES PLACE. I COULD BE USING CRUISE CONTROL OR JUST NORMAL DRIVING AND IT HAPPENS IN BOTH SITUATIONS. THE VEHICLE TENDS TO DO IT NO MATTER WHERE YOU ARE SUCH AS A HIGH WAY OR ON A REGULAR CITY STREET. I HAVE HAD THE VEHICLE CHECKED OUT NUMEROUS (SIX) TIMES TO SEE WHY IT DOES THIS. THE MECHANIC HOOKS IT UP TO THE COMPUTER EVERY TIME AND STATES THERE IS NOTHING WRONG BUT THEN RESETS THE SYMBOL LIGHTS SO THEY GO OUT. THE CAR WILL BE FINE FOR A WEEK OR SO AND THEN DO IT AGAIN! IT IS SCARY WHEN IT HAPPENS AND I TRY NOT TO DRIVE THE CAR DUE TO THIS ISSUE. HOW CAN YOU FIX SOMETHING THE MECHANICS STATE IS NOT BROKEN? SOMETHING ISNT RIGHT WITH THE VEHICLE AND SOMETHING NEEDS TO BE INVESTIGATED TO SEE WHY IT DOES THIS! IT CAN NOT ONLY BE MY CAR!
NHTSA complaint #11133302 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER CLONINGER FORD (1241 US HWY 70 SE, HICKORY, NC 28602), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
NHTSA complaint #11099009 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.
NHTSA complaint #11091265 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.
NHTSA complaint #11071999 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE WRENCH LIGHT COME ON AND I LOST ACCELERATION. VERY HAZARDOUS SITUATION. THE THROTTLE BODY NEEDS REPLACING. THIS SHOULD BE A RECALL.
NHTSA complaint #11064831 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MY CAR WHILE I WAS DRIVING HAD AN ISSUE WHERE IT DECELERATED ON ITS OWN AND THERE WAS NO GAS PEDAL....THROWING A THROTTLE ACTUATOR CCONTROL SYSTEM CODE SAYING WAS STUCK OPEN...THIS HAS HAPPENED A COUPLE TIMES NOW BUT CODE CLEARED BEFORE COULD LOOK AT...TOOK TO LES STUMPF FORD THEY ARE TELLING ME THEY CAN'T DO ANYTHING TIL THE CODE STASYS ON FOR THERM TO TEST....SO I AM SUPPOSED TO DRIVE AN UNSAFE VEHICLE FOR A KNOWN PROOBLEM THAT THE COMPANY WAS SUED ABOUT AND CREATED A CUSTOMER SATISFACTION EXTENDED WARRANTY INSTEAD OF RECALLING IT UNTIL IT DOES IT AGAIN....AND I AM AT ABOUT 142000 AND ONLY COVERS TIL 150000
NHTSA complaint #11029994 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DRIVING...SPEED ALL OF A SUDDEN DROPPED TO AROUND 2 MPH...WOULD GO NO FASTER....YELLOW WRENCH LIGHT APPEARED ON INSTRUMENT PANEL ALONG WITH CHECK ENGINE SOON LIGHT, IF I HAD BEEN IN TRAFFIC THERE COULD HAVE BEEN A FATAL ACCIDENT...BY ALL INDICATIONS ...THE THROTTLE BODY IS THE CAUSE OF THE PROBLEM..READ VARIOUS REPORTS OF OTHER 2010 FORD FUSION OWNERS WITH THE IDENTICAL PROBLEM...THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED WITHOUT DELAY...
NHTSA complaint #11024823 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON MAY 25, 2017 I PULLED INTO A PARKING LOT OVER A SPEED BUMP AND ROUNDED A BUILDING PULLING INTO A PARKING SPACE. FROM THE SPEED BUMP TO THE PARKING SPACE THE SLOW SPEED IS PERFECT FOR PULLING IN THE SPACE. I WAS BRAKING TO A STOP WHEN MY CAR LURCHED FORWARD ONLY STOPPING WHEN IT STRUCK THE BUILDING. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME, AS WITNESSED BY MY PASSENGER. I'M 4'10" TALL AND UNLIKE PUTTING MY FOOT ON THE BRAKE, I HAVE TO STRETCH TO REACH THE ACCELERATOR - SO THERE IS NO MISTAKING THE TWO. THIS WAS THE FIRST TIME WE HAD EVER EXPERIENCED A LURCHING ACTION IN OUR FUSION. WE HAD EXPERIENCED THIS ACTION IN OUR FREESTYLE AND HAVE MANAGED TO SOLVE THE PROBLEM IN THAT VEHICLE, BUT THIS WAS THE FIRST AND LAST TIME TIME IT HAPPENED IN THE FUSION. THE PREVIOUS OWNER MENTIONED A RARE TRANSMISSION "HICCUP" HIS MECHANIC COULD NEVER FIND. WE HAD BEEN DRIVING THE FUSION SINCE OCTOBER 2016 AND IT DROVE BEAUTIFULLY.
NHTSA complaint #10993133 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TAKATA RECALL. THE RECALL DATE FOR THE AIRBAG RECALL WAS JUNE 2016 AND IT HAS NOW BEEN NEARLY A YEAR AND FORD STILL HAS "NO REMEDY" FOR THIS RECALL. THIS IS EXTREMELY DANGEROUS IN THE CASE OF AN ACCIDENT. IN ADDITION, I WAS NOT NOTIFIED OF THIS RECALL OR THE ELECTRONIC THROTTLE BODY ISSUE THAT MY CAR ALSO HAS BUT NOW IS PAST THE "EXTENDED WARRANTY" AND THEY WILL NOT FIX FOR FREE, DESPITE ME HAVING MADE A COMPLAINT ABOUT IT IN THE PAST. LAST WEEK, I WAS ON THE FREEWAY TRAVELING AT 70 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND SLOWED DOWN RAPIDLY. I HAD BEEN LUCKY NO ONE WAS CLOSELY FOLLOWING BEHIND ME AND I WAS IN THE RIGHT LANE AND QUICKLY COULD PULL OVER OR I COULD HAVE BEEN HIT FROM BEHIND AT A VERY FAST SPEED BECAUSE OF THE ETB FAILING. I HAVE NEVER BEEN NOTIFIED OF ANY OF THE SAFETY ISSUES THAT MY CAR HAS. FORD HAS FAILED TO NOTIFY ME AND I FEEL THAT BECAUSE THEY DID NOT SEND ME ANYTHING, EVEN THOUGH THEY HAVE MY ADDRESS AND EMAIL, THEY PUT ME AT RISK OF AN ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURIES.
NHTSA complaint #10985034 — an unverified report by a vehicle owner.