590 of the
7,026 complaints about the 2010 Ford Fusion are about the
airbag system — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
85,000 miles.
my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.
NHTSA complaint #11737811 — an unverified report by a vehicle owner.
Russell Springs, KY
AIR BAGS
Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.
NHTSA complaint #11687705 — an unverified report by a vehicle owner.
Seattle, WACrash
AIR BAGS
There is a recall date on this car dating back 2021. I bought this car in 2024. The recall problems was never addressed or fixed. This had created an electrical error in the car, given no airbags, and windows do not roll, nor does it give accurate reads on tire pressure. Unbeknownst of all this, a tire popped nearly cause me to wreck on I-5 early 2024. I have documentation supporting the sale of the car, the replacement of tires, oil changes, repairs & towing incurred all on behalf of this car. I would not have bought it knowing there was a recall that was not addressed. This car is a rebuilt title that has been in accidents.
NHTSA complaint #11669844 — an unverified report by a vehicle owner.
Poplar Bluff, MO
AIR BAGS
Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn’t turn my car at all loss of power steering
NHTSA complaint #11528761 — an unverified report by a vehicle owner.
Altus, OK
AIR BAGS
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.
NHTSA complaint #11515714 — an unverified report by a vehicle owner.
Clarksville, TN
AIR BAGS
I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.
NHTSA complaint #11506544 — an unverified report by a vehicle owner.
Vadnais Heights, MNCrash
AIR BAGS
Airbags did not deploy in a head-on collision that resulted in a total loss of my vehicle. My safety was put in danger as I did not have protection from hitting the steering wheel, driver's side door, or center console.
NHTSA complaint #11499000 — an unverified report by a vehicle owner.
Garden City, MI
AIR BAGS
Driver airbag needs to be replaced, per information on NHTSA website. I have not received any correspondence from Ford regarding the recall.
NHTSA complaint #11492121 — an unverified report by a vehicle owner.
Euless, TX
AIR BAGS
2010 FORD FUSION. CONSUMER WRITES IN REGARD TO DRIVER SIDE AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THAT THE RECALL WAS PERFORMED AND WANTS TO SAY CHEERS TO 5 STAR FORD FOR THEIR SPEEDY REPAIRS.
NHTSA complaint #11491091 — an unverified report by a vehicle owner.
Austin, TX
AIR BAGS
Ford issued a recall on March 25, 2021 but has provided no remedy. Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall Status: Recall Incomplete, remedy not yet available
NHTSA complaint #11485575 — an unverified report by a vehicle owner.
Huntington Beach, CA
AIR BAGS
Ford Recall 21S12 (NHTSA Recall 21V-158) (Driver's Airbag) has no remedy yet. The earlier recall for the passenger side airbag took many years complete. I'm the original owner, and it has been under air bag recalls that seem to not have Ford's attention for several years of my twelve years of ownership. Isn't about time for NHTSA to start applying pressure for Ford to take action? No incident yet, but I really don't want to have one either.
NHTSA complaint #11482788 — an unverified report by a vehicle owner.
Sayville, NY
AIR BAGS
Takata Recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bag) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11478624 — an unverified report by a vehicle owner.
Port Saint Lucie, FL
AIR BAGS
drivers airbag recall not completed
NHTSA complaint #11475439 — an unverified report by a vehicle owner.
Orland Park, IL
AIR BAGS
Manufacturer has failed to fix safety recall notice 21S12 / SHTSA Recall 21V-158 in a timely manner. The recall date was March of 2021, a notice was received in April 2021. This issue is still outstanding with no repair in the imminent future. I do not feel safe driving this vehicle, but have no other options but to continue to drive it.
NHTSA complaint #11474140 — an unverified report by a vehicle owner.
Yanceyville, NC
AIR BAGS
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11473911 — an unverified report by a vehicle owner.
Sherman Oaks, CA
AIR BAGS
It's been over a year since I was notified of a safety recall in which the driver's side airbag could explode and injure or kill myself or my passengers, yet there is no fix available, and I have not been offered a safe car to drive in. Instead my passengers and I are in danger daily.
NHTSA complaint #11473934 — an unverified report by a vehicle owner.
Denton, TX
AIR BAGS
The manufacturer has not supplied a repair part for a defective airbag that could kill me or my children as this is one of our primary vehicles. It has been 1.5 years since the recall, this needs to be remedied more quickly! We have high humidity here, which makes it even more likely to explode. Please put pressure on Ford to fix this issue.
NHTSA complaint #11473194 — an unverified report by a vehicle owner.
Cincinnati, OH
AIR BAGS
DRIVER AIRBAG INFLATOR REPLACEMENT THE DRIVER AIRBAG MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. Currently the recall is Recall Incomplete, remedy not yet available its been too long i called last year to get it fixed an they said they would contact when the part was available no response
NHTSA complaint #11470821 — an unverified report by a vehicle owner.
Baltimore, MD
AIR BAGS
This vehicle has an open recall for the drivers side airbag that Ford has failed to remedy in a timely manner
NHTSA complaint #11469187 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
Notified of recall 21V-158 for the driver side airbag in April 2021. It has been over a year and there is still no remedy. I do not consider this to be resolved in a timely manner. Does NHTSA have a definition of "timely manner" that is imposed on manufactures to complete repairs associated with safety recalls? What is being done by NHTSA and Ford to complete the repairs needed to comply with the recall?
NHTSA complaint #11468463 — an unverified report by a vehicle owner.
Garner, NC
AIR BAGS
I received a safety recall (NHTSA Recall 21V-158) regarding my 2010 Ford Fusion in April 2021 for an issue with the driver airbag inflator. This recall has still not been addressed by Ford, and I have not received any additional information from them regarding the status of the recall since April 2021. Consumer's wife will no longer be using the SRX, dangerous vehicle. Speaking to their attorney.
NHTSA complaint #11466648 — an unverified report by a vehicle owner.
Livermore, CA
AIR BAGS
The NHTSA Recall 21V-158 has been outstanding for more than a year. The letter I received from Ford stated that "parts are anticipated to be available in the third quarter of 2021" which is now more than six months ago. I don't want to lose an eye or be killed by my airbag. Yet, the timeliness of the repair by Ford fails to show any urgency.
NHTSA complaint #11463504 — an unverified report by a vehicle owner.
Ridgefield, CT
AIR BAGS
Takata Recall. The contact owns a 2010 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was invalid.
NHTSA complaint #11455815 — an unverified report by a vehicle owner.
at 128,000 milesIxonia, WI
AIR BAGS
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
NHTSA complaint #11455853 — an unverified report by a vehicle owner.
Mansfield, MA
AIR BAGS
Recall 21V-158 for the driver’s side front airbag has yet to have a remedy or even an update for any of the drivers of affected vehicle including myself. Would at least like some insight as to why there’s no way to get this solved yet
NHTSA complaint #11452307 — an unverified report by a vehicle owner.
Hughesville, MD
AIR BAGS
This is me filing an online complaint: 3/25/2021 Ford manufacturer recall Number 21S12 (NHTSA Recall Number 21V158) is not being handled "in a timely manner" seeing that driver's airbag metal fragments could cause death! I only received a letter form Ford then and today is 11/30/2021 and the recall has not been remedied. I thought you might agree as I cite your website https://www.nhtsa.gov/recalls it says, "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline or file an online complaint with NHTSA." Also, please know, the last time Ford airbag "passenger" was handled, I ended up with a rental for 6-MONTHS, until they finally fixed it! I realize due to COVID there is potentially a shortage of supplies. Your website caught my attention and so I am just sending this since you advised to do so. Thanks!
NHTSA complaint #11442149 — an unverified report by a vehicle owner.
at 40 milesHurricane, UTCrash1 injured
AIR BAGS
The contact owns a 2010 Ford Fusion. The contacts daughter stated while driving at approximately 40 mph when the vehicle was struck from behind which resulted in none of the air bags inflating with the exception of the driver-side airbag which only partially inflated. The contact stated no warning lights were illuminated. The contact's daughter sustained head and neck injuries and sought medical treatment. A police report was taken and the vehicle was towed to a local police lot. The manufacturer was not informed of the failure. The failure mileage was unavailable. The power steering warning light was illuminated as well as brakes seizing. Airbags did not deployed.
NHTSA complaint #11441022 — an unverified report by a vehicle owner.
Henderson, KY
AIR BAGS
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11439310 — an unverified report by a vehicle owner.
Owatonna, MN
AIR BAGS
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11425940 — an unverified report by a vehicle owner.
Columbus, OH
AIR BAGS
I'm writing a complaint because my passenger side airbag was recalled and I was contacted very fast and it was done quickly and this time it's been almost 6 months and I have not received any more word of when they will have the parts. I'm thinking of trading my car in, so that was the number one reason why I'm writing a Complaint, cause if I don't have the car anymore, then it might not get fixed for mths n mths😥, thank you! My email is [XXX] or call me @ [XXX] please! Also because I have other work that needs redone asap. on my car after it got out of the body shop a while ago INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11425062 — an unverified report by a vehicle owner.