FaultScore

2012 Ford Fusion window and wiper problems

11 of the 3,057 complaints about the 2012 Ford Fusion are about the glass, mirrors and wipers — 0% of everything reported for this model year. Half of the failures with a mileage on record happened before 40,000 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 6 54.5%
Power Window Devices AND Controls 1 9.1%
Windshield 1 9.1%
Defroster/Defogger/Hvac System 1 9.1%
Rearview Mirrors/Devices 1 9.1%
Visibility 1 9.1%

Windows, Mirrors & Wipers across every Ford Fusion year

2007 15 8.2%
2010 26 14.2%
2011 14 7.7%
2012 11 6.0%
2013 29 15.8%
2014 30 16.4%
2015 18 9.8%
2016 24 13.1%
2017 16 8.7%

What owners said

Filed with NHTSA, in their own words.

at 156,000 miles Lovettsville, VA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE A/C AIR BLOWER SOMETIMES COME ON THEN OFF, IT ALWAYS COMES ON WHEN I HAVE THE FOG LIGHTS ON. I HEARD OTHERS WITH 2012 FORD FUSION HAVE THIS ISSUE AS WELL.

NHTSA complaint #11338427 — an unverified report by a vehicle owner.

at 63,000 miles Pensacola, FL

VISIBILITY/WIPER

WHEN TURNING ON THE WINDSHIELD WIPERS TO LOW SETTING, THEY INITIATE AT FULL SPEED WITH SMALL BREAKS IN BETWEEN GOING TO THE CORRECT SET WIPER SPEED. HAVE TO TURN OFF COMPLETELY SEVERAL TIMES IN ORDER FOR THE CORRECT SETTING TO REGISTER FINALLY. AUTOMATIC TRANSMISSION HAS HARD SLIPPING SHIFTING GOING FROM 1ST TO 2ND GEAR WHEN ACCELERATING FROM A STOPPED POSITION, VERY SIMILAR TO THE FORD FOCUS POWERSHIFT TRANSMISSION RECALL

NHTSA complaint #11286893 — an unverified report by a vehicle owner.

Somerset, WI

VISIBILITY/WIPER

ISSUE IS WITH THE INTERMITTENT WIPERS NOT PROPERLY WORKING. WHAT I HAVE EXPERIENCED OVER THE PAST 2 YEARS INCLUDE 3 BASIC ITEMS, 2 ARE ISSUES, ONE IS NOT: 1) WIPERS WORK AS NEEDED, INTERMITTENT WORKS WHEN NEEDED (AUTO SENSING) OR AT THE INTERVAL THAT WOULD BE NORMAL. 2) WIPERS WILL BE WORKING PROPERLY AND THEN JUST STOP, EVEN THOUGH IT IS RAINING STEADILY. ONLY WAY TO GET THEM TO START IS TO TURN THE WIPER SWITCH TO ANOTHER SETTING. WILL NOT ENSURE THEY KEEP WORKING THOUGH. 3) WIPERS WORKING WITH PROPER INTERMISSION, THEN TURN ON HIGH WITH LITTLE TO NO RAIN. ONLY WAY TO STOP IS TO CHANGE THE POSITION ON THE SWITCH. ANY OF THESE ARE RANDOM, THERE IS NOT ONE INSTANCE THAT CAUSES ONE OF THESE TO HAPPEN EVERY TIME. BIGGEST CONCERN IS OBVIOUSLY THE WIPERS NOT WORKING IN A STEADY OR HEAVY RAIN CAUSING VISIBILITY CONCERNS. AGAIN, THIS HAS BEEN HAPPENING FOR THE PAST COUPLE OF YEARS, BUT MOST RECENTLY HAPPENED ON JULY 19.

NHTSA complaint #11240830 — an unverified report by a vehicle owner.

at 40,000 miles Saddlebrook, NJ

VISIBILITY:WINDSHIELD

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 15-20 MPH IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW THE VEHICLE DOWN WITHIN A SAFE DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE BRAKE PADS WERE REPLACED THREE ADDITIONAL TIMES. ADDITIONALLY, THE CONTACT STATED THAT THE SEAL AROUND THE WINDSHIELD FAILED AND WATER LEAKED FROM THE WINDSHIELD DOWN BEHIND THE DASHBOARD. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED; HOWEVER, A LOANER VEHICLE WOULD NOT BE PROVIDED. SEVERAL UNKNOWN DEALERS AND THE MANUFACTURER WERE CALLED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA complaint #11196962 — an unverified report by a vehicle owner.

at 109,000 miles Gibsonia, PA

VISIBILITY/WIPER

CAR HAS UNEXPECTEDLY TURNED TEMPERATURE IN CAR FROM NORMAL TO EXTREMELY HOT. HAS CAUSED WINDSHIELD TO IMMEDIATELY FOG AND UNABLE TO SEE, INCLUDING ON HIGHWAY AT FASTER SPEEDS. APPEARS TO BE ISSUE AFFECTING MANY OTHERS WITH SIMILAR YEARS OF FORD FUSION MODELS, WITH NO IMMEDIATE FIX. I MYSELF WAS TRAVELING AT 65 MILES PER HOUR ON HIGHWAY WHEN ONE OF THE FIRST INCIDENTS OCCURRED. I HAD ANOTHER INCIDENT WHERE THE TEMPERATURE OF THE AIR COMING OUT OF MY VENTS WENT FROM AIR CONDITIONED COOL AIR TO EXTREMELY HOT. WOULDN'T THIS POTENTIALLY CAUSE A LOT OF ACCIDENTS?

NHTSA complaint #11033415 — an unverified report by a vehicle owner.

at 30,000 miles Pittsburg, PA

VISIBILITY:REARVIEW MIRRORS/DEVICES

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V25000 (STEERING) AND WHILE DRIVING AT AN UNKNOWN SPEED, "POWER STEERING ASSIST DEFAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE STEERING WHEEL COMPLETELY SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE CONSUMER STATED THE DOOR HANDLE AND MIRRORS ARE RUSTING ON THE VEHICLE.

NHTSA complaint #10906162 — an unverified report by a vehicle owner.

at 110,000 miles Laporte, IN

VISIBILITY/WIPER

TAKATA RECALL : THE WINDSHIELD WIPERS ON MY 2012 FORD FUSION DO NOT WORK FAST ENOUGH, EVEN ON THEIR HIGHEST SPEED, IN EVEN MODERATELY HEAVY RAIN. SO WHEN IT RAINS HARD OR I AM ON THE HIGHWAY IT MAKES IT IMPOSSIBLE TO DRIVE AND CAN BE VERY DANGEROUS TO DRIVE IN ANY WEATHER CONDITIONS OTHER THAN COMPLETE SUN.THE MOST RECENT OCCURRENCE OF DANGER I EXPERIENCED FROM THE SLOW WINDSHIELD WIPERS WAS IN GEORGIA ON THE INTERSTATE AND IT WAS RAINY AND TRYING TO GO AT LEAST 60MPH TO KEEP UP WITH TRAFFIC IT WAS ALMOST LIKE DRIVING BLIND. THIS NEEDS TO BE ADDRESSED BEFORE MYSELF, OR SOMEONE ELSE IS SERIOUSLY INJURED!

NHTSA complaint #10897399 — an unverified report by a vehicle owner.

Woodstock, GA

VISIBILITY/WIPER

WHEN THE WIPERS ARE ON INTERMITTENT THEY START RUNNING AT FULL SPEED AND DO NOT STOP UNTIL YOU TURN IT OFF. THEY REPLACED THE WIPER SWITCH AND IT IS STILL DOING THE SAME THING.

NHTSA complaint #10717481 — an unverified report by a vehicle owner.

at 400 miles Lincolnville, SC

VISIBILITY/WIPER

THE TRANSMISSION SLAMS WHEN SHIFTING. HAVE HAD THE COMPUTER REFLASHED AT THE DEALERSHIP WHICH FIXED THE PROBLEM FOR A FEW DAYS. AT ABOUT 30000 MILES, THE WINDSHIELD WIPERS STARTED GOING CRAZY (TURNING ON/ OFF WHENEVER, GOING DIFFERENT SPEEDS WHENEVER).

NHTSA complaint #10533924 — an unverified report by a vehicle owner.

at 35,100 miles Greensboro, NC

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WINDOWS ON DRIVER AND PASSENGER FRONT WINDOWS FOUND OPEN AFTER CAR CAME HOME, POWER TURNED OFF, AND LOCKED. I CAME HOME IN THE RAIN, SO I KNOW THAT I DID NOT OPEN WINDOWS.

NHTSA complaint #10507286 — an unverified report by a vehicle owner.

at 6,500 miles Bowling Green, OH

VISIBILITY

FRONT WINDOWS AND MOON ROOF HAVE SPONTANEOUSLY OPENED ON TWO CONSECUTIVE DAYS AFTER THE VEHICLE HAS BEEN SHUTOFF, LOCKED, AND VACATED. THIS PROBLEM CAN ALLOW UNAUTHORIZED ACCESS TO THE VEHICLE AND EXPOSURE TO THE ELEMENTS POTENTIALLY DAMAGING THE INTERIOR.

NHTSA complaint #10471976 — an unverified report by a vehicle owner.

Other 2012 Ford Fusion problems

← Full 2012 Ford Fusion report