12 of the
1,386 complaints about the 2017 Ford Fusion are about the
stability control — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
62,700 miles.
A
12
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Electronic Stability Control (Esc)
975.0%
Traction Control System
325.0%
Stability & Traction Control across every Ford Fusion year
The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the electronic stability control (ESC) and check engine warning lights illuminated. The vehicle was taken to the dealer for the recall repair, and it was determined that rodents had chewed the soy-based ESC wiring harness. The contact was informed that the ESC wiring harness and purge solenoid valve needed to be replaced. The contact was also informed that the engine needed to be cleaned due to rodent droppings and that mothballs needed to be placed beneath the hood to deter rodents from entering the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,546.
NHTSA complaint #11586357 — an unverified report by a vehicle owner.
at 86,720 milesAssonet, MA
TRACTION CONTROL SYSTEM
The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 45 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist, traction control, and hill stop assist warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 86,720.
NHTSA complaint #11574308 — an unverified report by a vehicle owner.
at 142,245 milesFlint, MI
TRACTION CONTROL SYSTEM
The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 MPH, she heard an abnormal clicking noise as she depressed the brake pedal. The contact stated that the vehicle kept moving forward. The contact started pumping the brake and suddenly the vehicle lost power steering assist and became very stiff. The contact stated that the brakes, traction control, and Hill Start Assist warning lights were illuminated. The contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and parts were not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,245.
NHTSA complaint #11517912 — an unverified report by a vehicle owner.
at 72,000 milesArlington, WA
TRACTION CONTROL SYSTEM
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the headlights became dim. The sunroof, Auto Start/Stop feature and traction control became inoperable. The contact stated that the check engine and traction control warning lights were illuminated. Additionally, coolant was leaking from the vehicle. The contact was able to add additional coolant to the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 72,000.
NHTSA complaint #11494621 — an unverified report by a vehicle owner.
Riviera Beach, FL
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE CODES STARTED TO APPEAR ON THE DASHBOARD ( TEMP LIGHT, ENGINE LIGHT, BATTERY LIGHT) WARNING SIGNS ALSO APPEARED ( OVERHEATING IN ENGINE ) ENGINE COOLANT STARTED TO DECREASE NO LEAK WAS DETECTED. IT WAS TAKEN TO A MECHANIC TO GET EVALUATED AND THEY CAME TO THE CONCLUSION THAT IT WAS LEAKING INTERNALLY INTO THE CAR WHICH CAUSED OTHER ISSUES. THIS CAR WAS PURCHASED FEBRUARY 2020 SO 8 MONTHS LATER THE CAR HAS COMPLETELY CRASHED. WHITE SMOKE IS ALSO EXPELLING FROM THE VEHICLE EXHAUST. THE SPARK PLUGS ARE BURNING UP THEY WERE REPLACED APPROXIMATELY 8 DAYS AGO AND THEY ARE COMPLETELY BURNED WHITE.
NHTSA complaint #11360949 — an unverified report by a vehicle owner.
Cardington, OH
ELECTRONIC STABILITY CONTROL (ESC)
CAR KEPT GIVING US A FLAT CODE FOR GEARS....SAYING TRANSMISSION WASNT IN PARK.CAR WOULDNT START OR SHIFT GEARS...THIS HAPPENED AS WE WERE DRIVING THE CAR
NHTSA complaint #11338785 — an unverified report by a vehicle owner.
at 53,400 milesChicago, IL
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE ADVANCED TRACK NOT WORKING STATIONARY.
NHTSA complaint #11330700 — an unverified report by a vehicle owner.
at 79,481 milesSAN Diego, CA
ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING THE VEHICLE, AND THERE IS A BUMP RIGHT TIRE SEEMS TO SHAKE, WHEN TURNING TO THE RIGHT I HEAR A SCRAPE. WHEN THE VEHICLE IS ON AND ON PARKING, A RATTLING NOISE GOES OFF.
NHTSA complaint #11323003 — an unverified report by a vehicle owner.
at 65 milesWildomar, OKCrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSORS IN THE CAR SUCK IN. MY CAR BOUNCED OVER THE CURB AND THE RIGHT FRONT WHEEL WAS TORN OFF IT. THE INSURANCE COMPANY TOTALED MY CAR OUT AND THE LOSS OF MY CAR HAS BEEN SIGNIFICANT LOSS OF INCOME AND ABILITY TO WORK TOO. I LOST SO MUCH OVER THIS CAR BEING TOTALED. I HAS USAA AUTO INSURANCE AND GAP COVERAGE ON THE NOTE. HOWEVER I HAD NO IDEA ABOUT HOW INSURANCE AND THE ABILITY TO RESTORE INSURANCE WOULD BE AFFECTED. I HAVE HAD TO SEE THIS AS AN AT FAULT ACCIDENT AND IT RAISED MY INSURANCE AND IMPACTS ME NEGATIVELY IN MANY WAYS FINANCIALLY. AIRBAGS DID NOT DEPLOY I ATTACHED LOSS DOCS, I HAVE PICS OF CAR AS WELL AS WHEEL WELL WHERE WHEEL WAS PULLED OFF AFTER BOUNCING OVER THE HIGH CURB.
NHTSA complaint #11097839 — an unverified report by a vehicle owner.
at 1,000 milesSalem, OR
ELECTRONIC STABILITY CONTROL (ESC)
STEERING TURNS EXCESSIVELY WITH TURN WHILE DRIVING, AND THEN STICKS. FORD STATES "ITS WORKING AS IT SHOULD". REPEATEDLY TAKES ME INTO ADJACENT LANE UPON LANE CHANGE, AND ALMOST OFF ROAD, WHEN GETTING OFF EXITS. WIPERS AND WINDSHIELD WIPER FLUID SYSTEM: 98% OF THE TIME, DOES NOT CLEAN THE TOP 1/3 OF DRIVERS VIEW OF WINDSHIELD. VISABILITY IS BETTER WHEN NOT USING OR MINIMIZING WIPER USE, IN RAIN, SNOW. SUSPENSION: DEATH RATTLE. VEHICLE INTERMITTENTLY EXCESSIVELY VIBRATES SO SEVERELY, AT ANY SPEED. WITH UNEVEN ROADS, AND HOLES, VEHICLES EXCESSIVELY RATTLES AND JUMPS SIDEWAYS IN LANE. THREE SIDEWALL FLAT TIRES IN LESS THAN ONE YEAR, THE FIRST YEAR OF OWNERSHIP.
NHTSA complaint #11092511 — an unverified report by a vehicle owner.
at 13,000 milesSAN Antonio, TX
ELECTRONIC STABILITY CONTROL (ESC)
CAR WOULDN'T START AFTER SITTING IN THE DRIVEWAY WAY FOR 2 STRAIGHT DAYS. HAD IT TOWED TO DEALER AND AFTER CHECKING THE VEHICLE OUT, WAS TOLD I HAD A SEVERE ANT PROBLEM AND THE ANTS ATE THE WIRING IN THE FUSECOND BOX. HAD TO REPLACE FUSE BOX OUT OF POCKET BECAUSE I TOLD IT WAS NOT UNDER WARRANTY. I PURCHASED MY VEHICLE FEB 2017. PICKED UP MY VEHICLE AFTER REPAIRS AND A FEW MILES DOWN THE ROAD WHILE SITTING AT A RED LIGHT, MY VEHICLE SHUT DOWN WITH NO WARNING. NUMEROUS ERROR LIGHTS WERE ON, BUT COULDN'T RESTART THE CAR OR PUT INTO GEAR. AFTER 15-20 MINUTES I WAS ABLE TO START THE CAR AND MOVE IT OFF THE STREET. HAD IT TOWED BACK TO DEALER. DEALER DETERMINED THE BATTERY CABLE WAS STRIPPED AND HAD IT FIXED . ASSURED ME THE PROBLEM WAS RESOLVED. WEEK LATER WHILE DRIVING, CAR SHUT DOWN WITH NO WARNING. STEERING LOCKED, BRAKES NOT WORKING. WAS ABLE TO GLIDE INTO A PARKING LOT. TRIED TO START CAR AND WOULDN'T START. DEALERSHIP WAS CLOSED SO HAD TO GET IT TOWED TO MY RESIDENCE. NEXT DAY HAD IT TOWED TO DEALERSHIP. WHEN TOW TRUCK DRIVER TRIED TO START THE CAR IT STARTED WITH NO PROBLEM. VEHICLE IS SITTING AT DEALERSHIP TO BD LOOKED AT. FIRST TOW, I HAD TO PAY FOR REPAIRS OUT OF POCKET AND FOR THE RENTAL. SECOND TOW I WAS NOT CHARGED FOR DAMAGE TO THE BATTERY FROM THE FIRST REPAIR. THIRD TOW, I HAD TO ARGUE WITH THE DEALERSHIP TO PAY FOR THE RENTAL. STILL WAITING ON DETERMINATION OF PROBLEM. FIRST TIME VEHICLE WAS PARKED IN DRIVEWAY. SECOND AND THIRD TIME I WAS DRIVING AND ON A CITY STREET
NHTSA complaint #11048423 — an unverified report by a vehicle owner.
at 1,884 milesBrattleboro, VT
ELECTRONIC STABILITY CONTROL (ESC)
AT 1884 MILES, VEHICLE WOULD NOT START. WHEN JUMP STARTED, CHECK ENGINE LIGHT WAS ON. RETRIEVED CODES FOR "ALMOST EVERY MODULE" HAD LOW VOLTAGE. BATTERY WAS CHARGED AND CODES WERE CLEARED. SERVICE TECH SAYS THERE ARE NO SERVICE MEMOS OR RECALLS. IT APPEARS 14 COMPLAINTS OF DEAD BATTERY ON THIS MAKE/MODEL WERE FILED ON CARCOMPLAINTS.COM: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2017/ELECTRICAL/DEAD_BATTERY.SHTML
NHTSA complaint #11010655 — an unverified report by a vehicle owner.