2012 Ford Fusion stability control problems

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2012 Ford Fusion. The contact stated that while driving at approximately 55 - 60 MPH, the AdvanceTrac and power steering systems became inoperable. The AdvanceTrac and power steering warning lights were illuminated. The vehicle was taken to an independent certified mechanic, where an unknown diagnostic was made. The AdvanceTrac system was reset, and unknown power steering system repairs were performed; however, the failure recurred. The vehicle was taken back to the independent mechanic several times. The mechanic reset the AdvanceTrac system a second time. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and the vehicle did not have warranty coverage. The failure mileage was approximately 29,104.

NHTSA complaint #11672676 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2012 Ford Fusion. The contact stated that while parking the vehicle at the residence, the messages "Service Power Steering” and Check Stability" were displayed. The contact stated that the vehicle steering wheel had seized and was unable to turn to the left or the right. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact called a dealer and was informed about a manufacturer’s recall for the electric power steering assist; however, the vehicle was no longer under warranty. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was then transferred to the NHTSA Hotline to report the failure. The failure mileage was approximately 743,000.

NHTSA complaint #11652838 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

SUDDEN LOSS OF POWER STEERING, SAYS SERVICE ADVANCETRACK AS WELL AS SERVICE POWER STEERING NOW WHICH HAS BEEN LISTED AS AN ISSUE FOR MANY OF MY MAKE AND MODEL CAR

NHTSA complaint #11366853 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY CAR IS HAVING TROUBLE WITH THE POWER STREETING WHEEL. AS I WAS DRIVING MY CAR THE WHEEL TIGHTEN UP AND IT WAS HARD FOR ME TO TURN. POWER STREERING AT FAULT IS WHAT FLASHES ON THE DASHBORED. I USE MY CAR TO GO TO SCHOOL AND WORK AND RIGHT NOW IT'S HARD FOR ME TO DO SO. I WENT TO THE CAR DEALER SHIP AND THEY WANT TWO GRAND TO FIX IT! THEY SAY I NEED RACK AND PINION.

NHTSA complaint #11365469 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

NUMEROUS TIMES I HAVE BEEN DRIVING AND THE POWER STEERING FAULT WARNING WOULD FLASH ACROSS THE DISPLAY. WHEN I TRIED TO RESTART THE CAR, THE DISPLAY CHANGES WARNINGS AND SAYS "POWER STEERING FAULT" OR "SEVERICE POWER STEERING NOW". HAD A LOCAL MECHANIC CLEAR OUT THE CODE AND STEERING WOULD GO BACK TO NORMAL...EVERYTHING HAS BEEN FINE SINCE BUT NOW THE STEERING WHEEL MAKES A WHINING/WEIRD SOUND WHEN TURNING THE WHEEL UNDER 10MPH AND ITS VERY STIFF WHEN TRYING TO TURN BUT ONCE I GET OVER 10MPH IT LOOSENS UP AND IS NORMAL...MY CAR ISN'T CURRENTLY UNDER ANY RECALL BUT I FEEL LIKE THE POWER STEERING SHOULD BE UNDER RECALL IF ITS A CONTINUOUS ISSUE

NHTSA complaint #11365052 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE ANTI TRACTION STABILIZING SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SUNNYSIDE MOTOR CO., INC. (944 MAIN ST, HOLDEN, MA 01520; (508) 829-4333) WHO STATED THAT THE SENSOR ASSEMBLY WAS REPLACED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

NHTSA complaint #11355355 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

IF MY CAR SITS AT IDLE FOR TOO LONG LIKE STUCK IN TRAFFIC OR WAITING AT A DRIVE THRU THE MAINTENANCE LIGHT COMES ON AND IT WILL NOT SHIFT. THE RPMS REV UP BUT IT ACTS LIKE IT IS STUCK . IT WON'T MOVE OVER A FEW MPH. THEN IF YOU SHIFT IT INTO NEUTRAL IT MAKES A LOUD NOISE AND THE WHOLE CAR JERKS LIKE THE TRANSMISSION IS ABOUT TO FALL OUT. I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WILL NOT SHIFT RIGHT. YOU CAN FLOOR THE GAS AND IT BARELY MOVES THEN IT WILL COME OUT OF IT AND DRIVE FINE UNTIL YOU HAVE TO SIT IDLE AGAIN. IT IS VERY DANGEROUS AND I HAVE TRIED EVERYTHING TO FIX IT AT MULTIPLE MECHANICS SHOPS AND NOTHING WORKS. HAVE CHANGED MULTIPLE SENSORS AND IT ALWAYS SEEMS TO HAPPEN AGAIN.07

NHTSA complaint #11339956 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

LOSE OF POWER STEERING AND MY DASHBOARD KEEPS FLASHING TO CHECK IT! MY DASHBOARD ALSO KEEPS SAYING THAT MY ADVANCE TRAC ISNT RIGHT OR UNSTABLE! PLUS MY AIR CONDITIONING UNIT BLOWS HOT AIR ON HOT DAYS! MY AIR BAG WAS SUPPOSED TO BEEN FIXED ON 02/11/2020 BY A FORD DEALERSHIP AND IT IS BACK TO IT'S OLD SELF

NHTSA complaint #11338893 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE A/C AIR BLOWER SOMETIMES COME ON THEN OFF, IT ALWAYS COMES ON WHEN I HAVE THE FOG LIGHTS ON. I HEARD OTHERS WITH 2012 FORD FUSION HAVE THIS ISSUE AS WELL.

NHTSA complaint #11338427 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE STEERING WHEEL HAS LOCKED UP AND THE DASHBOARD IS READING SERVICE ADVANCETRAC SOON/POWER STEERING FAULT. UNABLE TO DRIVE VEHICLE. WARNING MESSAGE APPEARED WHILE CAR WAS IN MOTION ON A CITY STREET. CAR LOCKED UP AT A RED LIGHT.

NHTSA complaint #11330308 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

POR ESTE MEDIO QUIERO NOTIFICAR QUE UNOS MINUTOS DESPUES DE ENCENDER EL VEHICULO EL VOLANTE SE PUSO MUY FUERTE CASI AL PUNTO DE TENER UN ACCIDENTE. IMEDIATAMENTE QUE EL VOLANTE SE PUSO MUY PESADO EN EL PANEL SE ECTIVO UNA NOTIFICACION QUE DICE: SERVICE POWER STEERING NOW. INMEDIATAMENTE COMIENZO A BUSCAR INFORMACION HASTA QUE DOY CON EL NUMERO TELEFONICO DE LA FORD Y ELLOS MISMOS ME INDICARON QUE MI VEHICULO HABIA SIDO REPARADO POR ESE MISMO RECALL HACEN TRES AOS ATRAS Y QUE ACTUALMENTE MI AUTO TIENE UN RECALL POR BOLSAS DE AIRES. EN EL 2017 YO NO ERA PROPIETARIA DE ESA UNIDAD PERO SI REALMENTE EL AUTO HABIA SIDO REPARADO YA POR ESE MISMO RECALL ENTONCES NO COMPLETARON EL ARREGLO POR QUE DE SER ASI , EL AUTO NO ME DIERA PROBLEMA POR LO MISMO QUE SEGUN ELLOS FUE REPARADO EN EL 2017. ME ENCANTA EL FORD Y ESPERO QUE ME PUEDAN RESOLVER ESA SITUACION. ENTIENDO QUE SI ESE RECALL SE HUBIESE CORREJIDO TAL Y COMO SE SUPONIA NO TENIA POR QUE VOLVER A APARECER NUEVAMENTE Y PASAR LA MALA EXPERIENCIA DE CASI TENER UN ACCIDENTE. ESPERO QUE USTEDES ME PUEDAN AYUDAR.

NHTSA complaint #11325079 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING DOWN THE ROAD ABOUT 30 MPH WHEN I NOTICED THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC CAME ACROSS THE DASH. ONCE I PULLED OVER, SHUT THE VEHICLE OFF AND TURNED IT BACK ON, THERE WAS NO POWER STEERING.

NHTSA complaint #11319008 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

ELECTRICAL POWER STEERING NOT WORKING (SEE RECEIPT BELOW) 8/11/2017: CASE # [XXX] FOR: $1784.00 MARCH 30 2012 -BUILD DATE FORD RECALL 15S18 ALTHOUGH MY CAR WAS EXCLUDED FROM THE RECALL 15S18, MY CAR DID SAME THING THAT RECALL STATED: THE STEERING WHEEL LOCKED UP WHILE DRIVING AT NIGHT ALONE IN HOUSTON AND WAS PUT IN EXTREME HARM BC IT STOPPED COMPLETELY ON HWY 1314 AND WOULD NOT MOVE. ALSO, MY CAR MEETS ALL THE REQUIREMENTS TO THE RECALL AND IS ONLY EXCLUDED BECAUSE IT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE RECALL TIME FRAME. BECAUSE I EXPERIENCED THE EXACT DESCRIPTION LISTED IN RECALL AND BECAUSE MY CAR MEETS ALL THE NECESSARY REQUIREMENTS OF VEHICLES INCLUDED THAT FORD RECALLED (EXCEPT THAT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE DATE), I REQUEST REMEDY OF REIMBURSEMENT FOR MY VEHICLE REPAIR AND DAMAGES. (I WAS WITHOUT CAR FOR 2 WEEKS AND UNABLE TO WORK AND I AM A SINGLE MOM IN SCHOOL WITH NO HELP FROM FORD). I HAD TO PUT THE COST ON MY CREDIT CARD AND UNABLE TO PAY, SO I NEED THE INTEREST COST OF CREDIT CARD AS WELL.). THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11318571 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

STEERING WHEEL IS HARD TO STEER AND A MESSAGE KEEPS COMING UP ON THE DASH SAYING 'SERVICE TRACK'

NHTSA complaint #11308086 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY POWERSTEERING AND ADVANTRAC BOTH ARE STILL ACTING CRAZY. I WAS TOLD THAT MY VIN WASN'T APART OF THE SAME RECALL THAT IS CURRENTLY ISSUED FOR MY 2012 FORD FUSION. AT RANDOM TIMES THE POWERSTEERING NOTFICATION AND ADVANCTRAC ALERT WITH COME AND MY STEERING WILL WITH COMPLETELY LOCK UP WITH VERY LITTLE TIME FROM THE ALERT. THIS HAS HAPPENED WITH BOTH INTOWN AND HIGHWAY DRIVING.

NHTSA complaint #11300374 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE TRACTION CONTROL WARNING LIGHT AND ADVANCE TRACK MESSAGE DISPLAYED ON THE CENTER CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,300.

NHTSA complaint #11298141 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SETH WADLEY FORD LOCATED AT 333 N BUTLER RD, PAULS VALLEY, OK 73075, (855)857-4746, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11298205 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY CARS POWER STEERING HAS COMPLETELY CEASED UP. I BOUGHT IT USED JUST OVER A YEAR AGO IN JULY 2018. THE LIGHT HAS COME ON FOR SERVICE ALONG WITH THE TRACTION CONTROL LIGHT. MY CAR HAS ROUGHLY 170,000 MILES, MAYBE A LITTLE LESS. IN LOOKING UP THIS ISSUE, THERE IS A DISTURBING AMT OF PEOPLE WITH THE EXACT ISSUE WHO HAVE ACTUALLY HAD ACCIDENTS BECAUSE OF THIS. LUCKILY I HAVE NOT BUT MY CAR IS NOW WORTHLESS AS THERE IS NO WAY I'LL BE ABLE TO AFFORD THE REPAIRS YET I STILL HAVE TO PAY FOR THE LOAN. MY CAR WAS IN MOTION WHEN THIS HAPPENED HOWEVER MY BOYFRIEND WAS DRIVING ON THE HIGHWAY, ROUGHLY AT 70MPH, AND WAS ABLE TO CONTINUE DRIVING. I DONT HAVE THE MUSCLE TO DO THIS, NOR AM I TAKING THE RISK. I ALSO KNOW MY VIN IS NOT COVERED UNDER THE RECALL BUT FORD SHOULD KNOW BY NOW THAT THERE IS OBVIOUSLY SOMETHING GOING ON WITH OTHER CARS NOT COVERED BY THE RECALL. THIS PROBLEM NEEDS TO BE RESOLVED! SOMEONE IS GOING TO GET KILLED IF THEY HAVENT ALREADY. IT'S NOT RIGHT TO JUST IGNORE THIS ISSUE. SOMETHING NEEDS TO BE DONE.

NHTSA complaint #11286303 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING TO WORK 11/4/19 I GOT A MESSAGE ON THE DASH SAYING POWER STEERING NOW AND ADVANCETRAC WHEN IT CAME TIME TO MAKE A TURN AT A LIGHT AFTER EXITING THE HWY I HAD TO STRUGGLE AND PULL ... I COULDN'T BELIEVE MY CAR LOST POWER JUST LIKE THAT. 71K MILES NO WARNING BEFORE THAT DAY OF STEERING PROBLEMS.

NHTSA complaint #11278571 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

LAST WEEK I RECEIVED A RECALL FOR THE AIRBAGS ON MY VEHICLE. BEFORE I CALLED FOR AN APPOINTMENT, I CHECKED THE RECALL ON LINE AND NOTICED THE STEERING IS ALSO BEING RECALLED. TWO DAYS LATER WHILE DRIVING, LIGHTS STARTED GOING OFF ON MY DASHBOARD. THE STEERING AND TSC LIGHTS WERE BLINKING AND RINGING. I HAD NO IDEA WHAT TO DO! I READ THE DASHBOARD WHICH SAID CHECK MY POWER STEERING FLUID, THER IS NO FLUID WELL??? I CALLED MY FORD DEALER AND WAS TOLD ' WE WILL FIX THE AIRBAG, BUT HAVE NO IDEA ABOUT THE STEERING ISSUES, MY CAR HAS NO RECALL FOR THAT' I TOLD THEM I WAS LOOKING RIGHT AT THE RECALL NOTICE, AND SINCE I WASN'T NOTIFIED, THEY CAN'T FIX IT. I TOLD HER I CANNOT DRIVE THE VEHICLE THAT THE CAR WON'T STEER, SHE TOLD ME TO HAVE IT TOWED IN. I HAVE PURCHASED A 1990 BRONCO I, A 1999 FORD RANGER AND A 2007 ESCAPE FROM THIS SAME DEALER. THESE VEHICLES HAVE AS FOLLOWS: 660K,588K AND 290K MILES ON THEM. MY RANGER STILL HAS THE ORIGINAL MUFFLER. IS THIS THE WAY I SHOULD BE TREATED. IF THE CAR HAS BEEN RECALLED FOR STEERING, WHICH YOU CAN EASILY SEE FROM THE TIRE WEAR, THAN WHY DOESN'T FORD STAND UP AND REPAIR IT, SINCE THERE IS A RECALL. I COULD FIX IT MYSELF, BUT FORD HAS BLOCKED THE COMPUTER USAGE, DO I NEED TO BYPASS THAT ALSO. I'M A SIMPLE MAN WHO LOVES HIS FORDS. I BRAG CONSTANTLY ABOUT MY VEHICLES. I BRAG CONSTANTLY ABOUT MY DEALER. I FEEL BETRAYED!!!

NHTSA complaint #11269975 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

POWER STEERING FAILURE /SERVICE ADVANCETRACE

NHTSA complaint #11254657 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

DRIVING DOWN I35 AT 75 MPH ADVANCE TRACE CAME ON AND LOST STEERING AS IT TOOK IT TO THE NEAREST DEALER AND SAID RACKANDPINION NEED REPLACED TO GET SYSTEM TO TALK NO STEERING ON VECHEL I SEE RECALL ON THIS BUT DEALER SAYS IT IS NOT AND I MUST FILE A COMPLAINT ON FORD I ORDER TO GET IT FIXED WITH OUT PAYING 2600 FOR REPAIR

NHTSA complaint #11242481 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT DROVE HOME WITHOUT POWER STEERING ABILITY. THE CONTACT CALLED FORD OF MONROEVILLE (3696 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-0600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *AS THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S COST AND WANTS TO BE REIMBURSED FOR THE REPAIRS.

NHTSA complaint #11234981 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

'TAKATA RECALL' I WAS DRIVING ON A CITY STREET APPROX. 40MPH WHEN ALL OF THE SUDDEN LIGHTS AND SOUNDS ON DASH BOARD WENT OFF STATING SERVICE POWER STEERING AND SERVICE ADVANCE AUTO TRAC AFTER PULLING OVER TURNING THE CAR OFF THEN BACK ON YOU NO LONGER COULD STEER OR DRIVE THE CAR.

NHTSA complaint #11234031 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHEN I PURCHASED MY VEHICLE IT HAD NO RECALLS THAT I WAS AWARE BECAUSE I WAS TOLD A VEHICLE CAN'T BE SOLD WITH A RECALL. I BEGAN HAVING PROBLEMS WITH THE POWER STEERING AND THE STEERING WHEN IT RAINS HAD TO PULL OVER BECAUSE THE CAR STARTED TO TAIL SPIN I WAS VERY SCARED THE VEHICLE BEGAN TO FISH TAIL AND BECAUSE OF THE POWER STEERING PROBLEM HAD MINIMAL CONTROL.THIS IS A VERY EXPENSIVE REPAIR WHICH SHOULD NOT BE PASTED ON TO THERE CUSTOMERS.I WAS TOLD BY FORD THEY CAN'T HELP ME.I AM THE NEW OWNER SO FORD SHOULD FIX MY PROBLEMS WITH THIS CAR.IT IS A SAFETY

NHTSA complaint #11228891 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THERE WAS A RECALL FOR THE POWER STEERING ASSIST AND IT WAS Y TAKEN IN FOR SERVICE LAST YEAR AND TODAY THE POWER STEERING ASSIST CAME ON TWICE AND I LOST ALL POWER STEERING WHILE DRIVING THE VEHICLE THANK GOODNESS I WANT GOING TO FAST AND WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF AND BACK ON AND IT WAS WORKING AGAIN. THIS HAD HAPPENED A FEW MONTHS AGO AS WELL.

NHTSA complaint #11220397 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I WENT TO STIVERS FORD ABOUT THE AIR BAG BE TO THE END OF JANUARY AND THE BEGINNING OF FEBRUARY THE MECHANIC TOOK MY RECALL INFORMATION SAID THEY WOULD CALL ME AS SOON AS THE NEW BAGS GOT IN NEVER HEARD FROM THEM I CALLED EVERY MONTH ONLY TO BE TOLD NOTHING CAME IN YET SO I CALLED FORD CUSTOMERS SERVICE THEY HAD ME ON HOLD THE MECHANIC IN MONTGOMERY STATED THAT THERE WAS NO RECORD OF ME EVER BEING THERE. CUSTOMER SERVICE LEFT ME ON THE PHONE WITH THE MECHANIC TO MAKE AN APPOINTMENT SHE HUNG UP THE PHONE I GAVE THE MECHANIC MY FIRST AND LAST NAME THEN HE REPEATED BACK TO ME MY FIRST AND LAST NAME WITH MY ADDRESS KEEP IN MIND HE HAD ALL OF MY INFORMATION IN THE SYSTEM THE WHOLE TIME. SO I MADE AN APPOINTMENT FOR FRIDAY MAY 31 2019. THERE IS A FAULTY TIRE LIGHT ON THAT WON'T GO AWAY EVEN WHEN I HAD THE TIRE CHECKED THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION DURING THE GREEN LIGHT IN HEAVY TRAFFIC THE 🔧 LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE FLASHING FAULTY TIRE LIGHT . I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE THEN RESTARTED THE CAR AND DROVE HOME I WAS VERY AFRAID BECAUSE THE CARS BEHIND ME WERE MOVING PRETTY FAST I WAS BLESSED TO NOT BE HIT FROM BEHIND. NEXT DAY DROVE THE CAR TO A REPAIR SHOP. EVERY THING WAS WORKING FINE THEY RAN A DIAGNOSIS SHOWING THE THROTTLE WAS STUCK AND WOULD NOT RESET SO IT IS STUCK.

NHTSA complaint #11209365 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

TAKATA RECALL AS OF TODAY MAY 10,2019 WE HAVE NOT RECIEVED ANY RECALL ORDER FOR AIR BAGS SYSTEM.ALSO OUR CAR IS LOOSING POWER WHILE DRIVING IT.TO A COMPLETE STALL. THIS IS BE ADDRESS WITH OUR MECHANIC, SEVERAL ATTEMPTS TO REPAIR.ISSUES CONTINUES

NHTSA complaint #11206786 — an unverified report by a vehicle owner.