FaultScore

FaultScore report

2011 Ford Mustang problems

Owners have filed 583 complaints about the 2011 Ford Mustang with NHTSA between 2010 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 7 of 33 worst.

D

FaultScore 72/100

Higher is worse. Measured against the other years of the Ford Mustang.

How this is worked out

The numbers

583

Complaints

27

Crashes reported

1

Fires reported

14

Injuries reported

35,000 mi

Median mileage at failure

Half of reported failures happened before this

51%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 87 vs 50 Severity 37 vs 50 Early failure 87 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 87
Against the median year of the Ford Mustang. 50 means typical for this model; 100 means roughly double.
Severity — 37
7.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 87
51% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Ford Mustang

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Ford Mustang

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 5,000 mi

Airbags 125 21.4%

9 crashes, 0 fires · median 58,000 mi

Median failure at 55,100 miles

2 crashes, 0 fires · median 43,000 mi

Median failure at 55,811 miles

Steering 25 4.3%

3 crashes, 0 fires · median 60,000 mi

1 crashes, 0 fires · median 63,050 mi

2 crashes, 0 fires · median 54,000 mi

1 crashes, 1 fires · median 71,200 mi

Brakes 15 2.6%

2 crashes, 0 fires · median 34,000 mi

3 crashes, 0 fires · median 45,000 mi

Seats 8 1.4%

1 crashes, 0 fires · median 65,100 mi

Suspension 5 0.9%

1 crashes, 0 fires · median 33,000 mi

Windows, Mirrors & Wipers 4 0.7%

Median failure at 32,230 miles

Seat Belts 3 0.5%

1 crashes, 0 fires · median 54,600 mi

Lights 3 0.5%

Median failure at 70,000 miles

Wheels 2 0.3%

Median failure at 3,500 miles

Equipment & Accessories 1 0.2%

Median failure at 49,607 miles

Doors, Latches & Locks 1 0.2%

Median failure at 13,600 miles

Tires 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Manual Transmission 95 81.2%
Body 9 7.7%
Automatic Transmission 6 5.1%
Driveline 2 1.7%
Engine 2 1.7%
Speedometer/Odometer 1 0.9%
Instrument Cluster/Panel 1 0.9%
ABS Warning Light 1 0.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 51 11.4%
1,000 – 9,999 miles 104 23.3%
10,000 – 24,999 miles 41 9.2%
25,000 – 49,999 miles 83 18.6%
50,000 – 74,999 miles 105 23.5%
75,000 – 99,999 miles 34 7.6%
100,000 – 149,999 miles 24 5.4%
150,000+ miles 4 0.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2010 peak 48 May 2026

NHTSA investigations into the 2011 Ford Mustang

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE11024 Opened 3 Aug 2011 Closed 14 Dec 2011 POWER TRAIN:MANUAL TRANSMISSION

Inability to shift gears on acceleration

The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambie...

Recalls on the 2011 Ford Mustang

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V081000

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

21E013000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators a

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V384000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V319000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021077 8,811 units in Canada

Airbag

Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019005 300,898 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.

Recall 2016347 5,867 units in Canada

Airbag

Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2015232 63,700 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-052. Correction: Depending on the model, dealers will either replace the driver frontal airbag inflator or airbag module. All vehicles having received a replacement inflator as part of a previous special service campaign will have a replacement inflator installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 15,000 miles Rensselaer, NY Crash

STEERING

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

NHTSA complaint #11331297 — an unverified report by a vehicle owner.

at 101,105 miles Cypress, TX Crash 1 injured

AIR BAGS

TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER INVESTIGATION. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED BUT HAD NOT OFFERED ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE AIR BAGS WERE REPLACED IN DECEMBER OF 2018 UNDER A RECALL. THE FAILURE MILEAGE WAS 101,105.

NHTSA complaint #11300699 — an unverified report by a vehicle owner.

at 118,000 miles Atlanta, GA 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE, STATING THAT THE AIR BAGS WERE ALREADY DEPLOYED. ADDITIONALLY, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #11235112 — an unverified report by a vehicle owner.

at 65,000 miles Salt Lake City, UT Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11048633 — an unverified report by a vehicle owner.

at 65,000 miles Salt Lake City, UT Crash 1 injured

SERVICE BRAKES

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11048633 — an unverified report by a vehicle owner.

at 76,000 miles Deerfield Beach, FL Crash Fire

UNKNOWN OR OTHER

WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FULL FLEDGED FIRE ENGULFING THE ENTIRE CAR. THE COLLISION CAUSED NO DAMAGE TO THE CAR PAST THE FRONT OF THE ENGINE, FLYWHEELS UNTOUCHED. FIRE TRUCK ARRIVED TO PUT OUT FIRE. NO EXPLOSION OCCURRED. THE COLLISION SHOULD NOT HAVE CAUSED A FIRE

NHTSA complaint #11033092 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Charlotte, NC

STEERING

This is a common issue with these S197 Mustangs. The steering position sensor failed. While driving, this can cause the "Service Advancetrac" warning to come on, meanwhile the wheels spin at different speeds as the car attempts to correct a low traction scenario that isn't happening, causing the driver to crash. This caused me to temporarily lose control of my vehicle. Luckily I didn't hit anything. The sensor itself can be replaced for $20-$40, but Ford has sealed it inside the EPAS system, making it non-servicable and escalating the repair cost to over $1300.

NHTSA complaint #11738280 — an unverified report by a vehicle owner.

Mesa, AZ

STEERING

Steering angle sensor has malfunctioned, sometimes when i turn the traction and stability control completely turns off, abs randomly activates while im driving.

NHTSA complaint #11711226 — an unverified report by a vehicle owner.

at 48,000 miles Anchorage, AK

POWER TRAIN

The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission, on occasion, did not shift into second and third gear. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clutch pad. The contact was informed that the clutch pad needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure and did not assist. The contact was informed to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

NHTSA complaint #11678844 — an unverified report by a vehicle owner.

at 298,000 miles Melbourne, FL

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2011 Ford Mustang. The contact stated that while attempting to service the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 174,000 and at the time of registration, it was discovered that the mileage was 298,000.

NHTSA complaint #11669174 — an unverified report by a vehicle owner.

at 123,000 miles Leland, NC

AIR BAGS

The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

NHTSA complaint #11562568 — an unverified report by a vehicle owner.

Bethlehem, PA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11557400 — an unverified report by a vehicle owner.

Bethlehem, PA

TRACTION CONTROL SYSTEM

The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11557400 — an unverified report by a vehicle owner.

at 164,877 miles Winston Salem, NC

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The traction control, oil, and brake warning lights were illuminated. The check brake fluid and check oil messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,877.

NHTSA complaint #11551055 — an unverified report by a vehicle owner.

at 164,877 miles Winston Salem, NC

SERVICE BRAKES

The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The traction control, oil, and brake warning lights were illuminated. The check brake fluid and check oil messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,877.

NHTSA complaint #11551055 — an unverified report by a vehicle owner.

Florence, SC

WHEELS

MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard.

NHTSA complaint #11544199 — an unverified report by a vehicle owner.

Jupiter, FL

SERVICE BRAKES

I have a beautiful 2011 Ford Mustang that has been rendered useless because the brake lights and turn signals continually blow a fuse. The car cannot be repaired because Ford quit making the needed part after the car was 8 years old. This not only creates an unnecessary expense of purchasing a new car it is also a safety hazard. After extensively searching for the part on the internet I found many cases of people needing that part with no luck finding it. As info the part number is AR3Z13C788F. How many people will be driving around without brake lights and turn signals because Ford decided brake lights aren't necessary after a car is 8 years old.

NHTSA complaint #11521977 — an unverified report by a vehicle owner.

at 125,000 miles Glendale, AZ

ENGINE

The contact owns a 2011 Ford Mustang. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and failed to properly accelerate while depressing the accelerator pedal. After turning off and restarting the vehicle, the vehicle operated as needed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 125,000.

NHTSA complaint #11488400 — an unverified report by a vehicle owner.

at 93,000 miles Cumming, GA

STEERING

The contact owns a 2011 Ford Mustang. The contact stated that while driving at speeds above 55 MPH, the front end of the vehicle would violently shake and vibrate. The vehicle was taken to the local mechanic who replaced the brake pads and brake calipers however, the failure persisted. The mechanic later informed the contact that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 93,000.

NHTSA complaint #11487197 — an unverified report by a vehicle owner.

Dexter, MI

FUEL/PROPULSION SYSTEM

Leaking fumes from plastic fuel tank. Micro cracks on top and seam. Had to replace the fuel tank and the sender and fuel pump inserts because of cracks.

NHTSA complaint #11487067 — an unverified report by a vehicle owner.

at 90,000 miles Nappanee, IN

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2011 Ford Mustang. The contact stated while driving 35 MPH, the vehicle was hard shifting with a delay while shifting gears. The vehicle was taken to the dealer however, the mechanic stated that there was no failure found and that the VIN was not under recall. The manufacturer was not contacted. The failure mileage was 90,000.

NHTSA complaint #11483546 — an unverified report by a vehicle owner.

at 68,000 miles Goodyear, AZ

POWER TRAIN

The contact owns a 2011 Ford Mustang. The contact stated while the vehicle was parked the contact wife who was in the passenger heard a loud noise coming from the vehicle, when she noticed that the vehicle had shifted into driver and was rolling frontwards crashing into a boulder cause the vehicle to stop completely. No one was injured, a police report was filed. The dealer was contacted, and they stated there was nothing they could. The manufacturer was contacted. The failure mileage was 68,000. VIN was not available.

NHTSA complaint #11473393 — an unverified report by a vehicle owner.

at 58,000 miles Pembroke Pines, FL

POWER TRAIN

The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and hesitated to accelerate. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The contact related the failure to TSB Number: AS-21687 (Power Train) however, the VIN was not included. The failure mileage was approximately 58,000.

NHTSA complaint #11453873 — an unverified report by a vehicle owner.

Goose Creek, SC

UNKNOWN OR OTHER

Ford knew that the transmission was going bad on these Mustangs. When I attempt to accelerate my car does not move. Imagine this happening in traffic and me being killed

NHTSA complaint #11423442 — an unverified report by a vehicle owner.

at 95,000 miles Durham, NC

SEATS

ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.

NHTSA complaint #11387695 — an unverified report by a vehicle owner.

at 95,000 miles Durham, NC

ELECTRICAL SYSTEM

ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.

NHTSA complaint #11387695 — an unverified report by a vehicle owner.

at 53,434 miles Franklin Square, NY

VEHICLE SPEED CONTROL

WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOWN TO IDLE AND DID NOT RESPOND TO ANY GAS PEDAL OPERATION. THE CARS ENGINE REMAINED RUNNING, HOWEVER, THE ENGINE RAN ROUGHLY AS EVIDENCE OF IT SHAKING THE ENTIRE CAR. THE INCIDENT PLACED MYSELF AND OTHER DRIVERS AROUND ME IN DANGER, AS I HAD TO MOVE QUICKLY TO GET MY VEHICLE OUT OF THE MOVING TRAFFIC AND INTO A SAFE PLACE OFF THE SIDE OF THE ROAD.

NHTSA complaint #11382878 — an unverified report by a vehicle owner.

at 85,000 miles Columbus, OH

STRUCTURE:BODY

THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PROBLEMS WITH THE PAINT SUCH AS BUBBLING, PEELING AND RUSTING. MY FRUSTRATION WITH FORD GROWS MORE INTENSE EACH TIME THE AIR-CONDITIONER, ALONG WITH NUMEROUS OTHER DEVICES ASSOCIATED WITH THE DASHBOARD, QUITS OPERATING AND THE WINDOWS WILL NOT FUNCTION. I OFTEN FIND MYSELF ENCOUNTERING THIS ISSUE ON A NINETY PLUS DEGREE DAY. THE ELECTRICAL ISSUE CAN OCCUR WHEN MOVING OR AT A COMPLETE STOP. THERE IS NO PATTERN TO WHEN IT HAPPENS, OR WHICH ELECTRICAL ITEMS WILL QUIT FUNCTIONING. IT DOES HAPPEN MORE OFTEN WITH WARMER TEMPERATURES AND THE AIR-CONDITIONER IS IN USE. HOWEVER, IT ALSO OCCURS WHEN THE AIR-CONDITIONER IS NOT IN USE.

NHTSA complaint #11376633 — an unverified report by a vehicle owner.

at 85,000 miles Columbus, OH

ELECTRICAL SYSTEM

THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PROBLEMS WITH THE PAINT SUCH AS BUBBLING, PEELING AND RUSTING. MY FRUSTRATION WITH FORD GROWS MORE INTENSE EACH TIME THE AIR-CONDITIONER, ALONG WITH NUMEROUS OTHER DEVICES ASSOCIATED WITH THE DASHBOARD, QUITS OPERATING AND THE WINDOWS WILL NOT FUNCTION. I OFTEN FIND MYSELF ENCOUNTERING THIS ISSUE ON A NINETY PLUS DEGREE DAY. THE ELECTRICAL ISSUE CAN OCCUR WHEN MOVING OR AT A COMPLETE STOP. THERE IS NO PATTERN TO WHEN IT HAPPENS, OR WHICH ELECTRICAL ITEMS WILL QUIT FUNCTIONING. IT DOES HAPPEN MORE OFTEN WITH WARMER TEMPERATURES AND THE AIR-CONDITIONER IS IN USE. HOWEVER, IT ALSO OCCURS WHEN THE AIR-CONDITIONER IS NOT IN USE.

NHTSA complaint #11376633 — an unverified report by a vehicle owner.

at 90,000 miles Mesquite, NV

ENGINE

VEHICLE HAS LESS THAN ONE YEAR SINCE IT BROKE DOWN LAST AND NOW I HAVE ANOTHER PROBLEM. THE SECONDARY TIMING CHAIN TENSIONER HAS FAILED AND LEAD TO SECONDARY TIMING CHAIN FAILURE BROKEN ROCKER ARM AND MAYBE DAMAGE TO THE PISTON IT HAS BEEN PROBLEM AFTER PROBLEM THIS CAR IS A LEMON AND THIS NEEDS TO BE ADDRESSED I WAS DRIVING THROUGH AND INTERSECTION AND MY CAR STALLED LUCKILY IT STARTED ONCE MORE JUST LONG ENOUGH TO GET IT OFF THE BUSY ROAD. THERE WAS BOLTS ON THE VALVE COVER THAT'S WEREN'T EVEN DRILLED THROUGH THE PLASTIC VALVE COVER. THERE IS NO REASON A FAIRLY NEW MOTOR SHOULD HAVE MALFUNCTIONED LIKE THIS.

NHTSA complaint #11342905 — an unverified report by a vehicle owner.

at 48,000 miles Dassel, MN

POWER TRAIN

MT82 TRANSMISSION IS HARD TO SHIFT INTO 1ST AND 2ND, ALSO GRINDS GOING INTO SECOND. STARTED TO HAPPEN WHILE DRIVING.

NHTSA complaint #11340787 — an unverified report by a vehicle owner.