Trinity, TX
UNKNOWN OR OTHER
Driver and passenger door will randomly unlatch while driving. The door will become ajar while on the highway.
NHTSA complaint #11737647 — an unverified report by a vehicle owner.
2017 Ford Mustang other reported problems
36 of the 342 complaints about the 2017 Ford Mustang are about the other systems — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 30,000 miles.
36
Complaints
2
Crashes
2
Fires
0
Injuries
Exactly what failed
Unknown OR Other
36
100.0%
Other & Unspecified across every Ford Mustang year
What owners said
Filed with NHTSA, in their own words.
Victorville, CA
UNKNOWN OR OTHER
"I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang. Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds: 1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion—a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes. 2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. § 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford. I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash."
NHTSA complaint #11727323 — an unverified report by a vehicle owner.
Abita Springs, LA
UNKNOWN OR OTHER
While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.
NHTSA complaint #11700983 — an unverified report by a vehicle owner.
South Jordan, UT
UNKNOWN OR OTHER
Trunk stopped working about a year ago along with the backup camera. I understand this is a known issue & recall however I haven’t had the time to bring it in. Finally brought it in & they will only replace the wiring harness which fixed the trunk but not the backup camera which is what I understand to be the main issue of the recall so it makes no sense. If the wiring harness doesn’t fix the main safety issue why aren’t they responsible for replacing the camera? Thanks,
NHTSA complaint #11679397 — an unverified report by a vehicle owner.
Venice, FL
UNKNOWN OR OTHER
The rear backup camera does not work. The rear backup camera by Ford has been recalled for other vehicles but not for the Mustang. Your agency fined Ford millions of dollars for not recalling the rear backup camera. So Ford recalled the rear backup camera only on certain vehicles not on all vehicles with the same camera. What are you going to do about it? Ford continues to say there's nothing wrong with the rear camera in their vehicles even though you have more complaints for the rear camera than other complaints in other vehicles than the few that they recalled to make it seem like they were doing the right thing. Ford should recall all cameras affected.
NHTSA complaint #11652255 — an unverified report by a vehicle owner.
Little Rock, AR
UNKNOWN OR OTHER
I AM UNABLE TO UNLOCK MY DRIVER'S SIDE DOOR FROM THE OUTSIDE. I FEEL THIS IS A SAFETY CONCERN, CONSIDERING I AM A SINGLE WOMAN LIVING IN THE CITY. THE DOOR WILL NOT OPEN WITH THE HANDLE OR THE KEY FOB. I HAVE TO WALK AROUND TO THE PASSENGER SIDE AND REACH THROUGH THE VEHICLE TO OPEN THE DOOR. WHEN TRYING TO RESEARCH THE ISSUE, I HAVE SEEN SEVERAL FORUMS WHERE OTHERS ARE HAVING THE SAME ISSUE. MY 2017 FORD MUSTANG HAS HAD SEVERAL ELECTRICAL ISSUES THAT HAS NOT MADE IT TO THE RECALL LIST. SUCH AS THE HEATING AND COOLING SYSTEM, THE BACK UP CAMERA, AND THE CONNECTIVITY OF THE USB PORT AND SYNC. I AM NEED OF ASSISTANCE IN GETTING THE ISSUE WITH MY DOOR FIXED. I KNOW THAT IT ISN'T A SAFETY ISSUE SUCH AS A RISK WHILE DRIVING, ALTHOUGH, IT IS A SAFETY ISSUE FOR MY SAFETY WELL BEING.
NHTSA complaint #11619611 — an unverified report by a vehicle owner.
Rockwood, TN
UNKNOWN OR OTHER
There was a recall regarding the backup camera and/or its harness, I took this in to have it replaced and the dealership did not correct the problem, then when I went to have it serviced again, the dealership was closed down, I need my camera repaired/replaced.
NHTSA complaint #11608289 — an unverified report by a vehicle owner.
Stanfield, OR
Crash
Fire
UNKNOWN OR OTHER
Was in the car during a very slow, around 5mph front end collision. The knee airbag went off at low speed. I. Exited the vehicle to look at damage and then I sat back in the driver seat. Upon sitting back in the driver seat I noticed the smoke that had cleared from the airbag had started to build back up and became more dense. I had my feet outside the door while sitting in the driver seat and when I when I looked around I noticed a fire getting larger and larger from the pillar to my left, between the rear seat and the front driver seat. I didn’t have anything to put it out so I tried to blow it out and it was getting larger and larger melting more of the plastic up the pillar. I ripped off a work shirt I had and was able to smother the fire with it. Had I not been able to smother it this fire would have engulfed the whole vehicle. After observing the damage the wiring harness had shorted out and burnt/ caught on fire that goes from the front of the vehicle to the back.there was no prior damage to the vehicle and no damage to the car other than the front end collision during the accident.
NHTSA complaint #11596970 — an unverified report by a vehicle owner.
Orland Park, IL
UNKNOWN OR OTHER
The passenger side door keeps unlatching itself. So, when I am driving on a street, I will sometimes occasionally get "Passenger Side door Ajar" warning message that pops up on my dash, and sure enough, the door is open. I have to lean over and quickly slam it shut. I've noticed this happens particularly when driving on a bumpier road. I know there has been similar recalls for this same problem on the driver side door that was mentioned on - NHTSA CAMPAIGN NUMBER: 17V168000.
NHTSA complaint #11584769 — an unverified report by a vehicle owner.
Littleton, CO
UNKNOWN OR OTHER
UNKNOWN, suddenly needs a new transmission. very upsetting
NHTSA complaint #11581462 — an unverified report by a vehicle owner.
Taylorsville, NC
UNKNOWN OR OTHER
The clutch pedal is breaking off of the assembly (can be heard by a creaking sound), which will make it impossible to engage the clutch to change gears when it breaks. The clutch pedal isn’t something that wears like brakes and tires, this is a very important part to the basic operation of the vehicle. There has been numerous examples of this problem occurring for years on many of the Mustangs from this generation. Some have taken it into their own hands to fix the design error from Ford. How this hasn’t been recalled yet (especially after being considered on of the best selling cars) is pathetic and dangerous for everyone in the road and will eventually lead to a fatal accident. I trust that the NHTSA will do the right thing and force a recall for Ford’s greedy and cheap tactics.
NHTSA complaint #11580513 — an unverified report by a vehicle owner.
Pawnee, IL
UNKNOWN OR OTHER
Thr rear view camera does not function properly. Around fifty percent of the time backing up the screen will show "Rear view camera not available." I have owned the vehicle since July 2022. There's a recall currently on this issue, but Ford is saying my vehicle is not included.
NHTSA complaint #11556632 — an unverified report by a vehicle owner.
San Luis Obispo, CA
UNKNOWN OR OTHER
Ford issued a recall on my car's backup camera system. About at the same time that this recall was issued, my backup camera started failing. Ford recently inspected my vehicle pursuant to the recall, and says that the existing recall only applies to the wiring harness of my vehicle. I'm still stuck with a faulty backup camera because neither the dealership nor Ford corporate will take responsibility for the broken camera.
NHTSA complaint #11536327 — an unverified report by a vehicle owner.
Woodstock, GA
UNKNOWN OR OTHER
My 2017 Mustang Convertible gave no warning to suddenly have no access to the trunk. The key fob doesn't open it. The inside button does not work. The seat doesn't fold down. There is no actual key hole to use. I am woman almost 70 years old. What if I have a flat tire? Everything I need for a flat tire is in the trunk. My first Aid kit is on the trunk. This is a serious problem and a poor design. I am still waiting for the dealer to fix the recall on the back up camera. I think both problems, the back up camera AND the trunk issue are in the same wiring harness. I sure hope I don't get a flat.
NHTSA complaint #11501704 — an unverified report by a vehicle owner.
Stockton, MO
UNKNOWN OR OTHER
I have a safety recall on my vehicle. It is for the rearview camera on my Mustang. Safety Recall Notice 22S06/NHTSA Recall 22V082. We took the vehicle to the dealership for diagnostic and then back again for repair in October 2022. The service department replaced the wiring harness but did not replace the camera. The wiring wiring. Less than a month the camera failed again and I harness point of failure was due to the trunk lid closing on the wiring which I believe has also compromised the camera due to inconsistent connectivity due to faulty am being told by Ford that I would have to pay out of pocket to get this camera replaced. This is very unsafe when backing up and puts me at risk for a crash. Ford's failure to address this safety hazard should be reviewed by National Traffic and Motor Vehicle department. Can you please help me?
NHTSA complaint #11498210 — an unverified report by a vehicle owner.
Maywood, IL
UNKNOWN OR OTHER
At times the trunk does not open. It is unsafe to put anything in the trunk because you do not know when it will open and not open. I was told without the trunk opening you have no access to the spare tire. I case of an accident you can end up stranded without access to the spare tire. This is a reoccurring and ongoing problem. It has been unable to open a few times and currently it has been unable to open for a while now. Not sure if it has any connection to the rear view camera on the trunk.
NHTSA complaint #11492378 — an unverified report by a vehicle owner.
Phoenix, AZ
UNKNOWN OR OTHER
RECALL 22V082 for 2017 Ford Mustang. Unreliable backup camera (safety issue) and trunk wiring harness. Vehicle was at Camelback Ford, Phoenix, Arizona, on June 28, 2022, for the recall. Dealer ordered backup camera and trunk wiring harness. Neither the Dealer or Ford Corporate can tell me when the parts will be available or where the parts are coming from. Now the trunk will not open (part of the wiring harness recall). Getting the runaround from Ford!
NHTSA complaint #11486779 — an unverified report by a vehicle owner.
Reidsville, NC
UNKNOWN OR OTHER
Drove car 600 miles then there was no coolant in the vehicle. Car gas hand says car was half way full after I filled the car up. It will give the wrong reading then once you start driving It will reset. Air conditioning will not work got half way down the highway across country and the air conditioning stop work for 2 hours. Then it will only work on low until I turned off and on a couple times then it started blowing air. Remote start - cold start will not start sometimes or take a couple of times to start the vehicle and you have to be directly in front of the vehicle it will lock and open from your home but you have to walk directly in front of the vehicle for it to start.
NHTSA complaint #11435712 — an unverified report by a vehicle owner.
Thomasville, NC
Crash
Fire
UNKNOWN OR OTHER
2017 ecoboost mustang , 31k miles, 17 yr old daughter pulls out of neighborhood going to high school! 1/4 of a mile (4 houses) down she hears a loud boom then car bursts into flames under the hood near firewall or windshield wiper arms. Cause is coolant leaking into the cylinders, which in turn caused the misfires, and engine to catch on fire. Ford has been aware of this issue since 2016.
NHTSA complaint #11418777 — an unverified report by a vehicle owner.
at 54,000 miles
Waldorf, MD
UNKNOWN OR OTHER
THE WELD ON MY CLUTCH PEDAL BROKE WHILE DRIVING. THIS SHOULD BE A SAFETY RECALL BECAUSE IT COULD HAVE CAUSED AN ACCIDENT, DEATH, OR INJURY. THE QUALITY OF THE WELD ON THE CLUTCH PEDAL IS VERY POOR AND SEEMS TO BE A COMMON ISSUE. I WAS DRIVING AROUND 40MPH WHEN THIS HAPPENED. THIS MAKES THE CAR INOPERABLE DUE TO THE CLUTCH SHIFTING TO ONE SIDE PREVENTING THE VEHICLE TO START NORMALLY.
NHTSA complaint #11415380 — an unverified report by a vehicle owner.
at 38,974 miles
Florence, AL
UNKNOWN OR OTHER
WELL KNOW ISSUE WITH THE FORD MUSTANGS. MY EVAPORATOR/CONDENSER HAVE FAILED BEFORE THE VEHICLE HIT 40K MILES. NO RECALL NO SYMPATHY FROM FORD JUST A 2200 DOLLAR REPAIR BILL RIGHT AFTER THE WARRANTY ENDED. AIR NO LONGER FUNCTIONS, ELECTRIC FAN RUNS ALL THE TIME AND THE BLOWER MOTOR MAKES A PAINFUL NOISE ON THE DEFROST SETTING.
NHTSA complaint #11413333 — an unverified report by a vehicle owner.
at 45,000 miles
LOS Angeles, CA
UNKNOWN OR OTHER
VEHICLE'S BACK UP CAMERA WAS ONLY WORKING INTERMITTENTLY, THEN STOPPED WORKING ALL TOGETHER. ERROR CODE (PER DEALERSHIP, C1001 I THINK BUT MAY BE INCORRECT CODE) INDICATES A PROBLEM WITH THE WIRING THAT CONNECTS THE CAMERA TO THE CENTER CONSOLE.
NHTSA complaint #11406688 — an unverified report by a vehicle owner.
at 53,000 miles
Sebastian, FL
UNKNOWN OR OTHER
A PART OF THE AIR CONDITIONER SYSTEM CALLED THE EVAPORATOR CORE FR3Z-19680-C REQUIRED REPLACEMENT AND THE REPAIR WORK TO ACCESS THE UNIT REQUIRES THAT THE DASHBOARD BE REMOVED TO GAIN ACCESS. VEHICLE HAD 53K MILES.
NHTSA complaint #11398878 — an unverified report by a vehicle owner.
Marietta, GA
UNKNOWN OR OTHER
I'M HAVING THE SAME REAR CAMERA ISSUE - HARNESS - THE EVERY MUSTANG OWNER REPORTS. THIS SHOULD BE A RECALL. MY REAR CAMERA INTERMITTENTLY DOES NOT WORK PROPERLY. THE VIEW IS DISTORTED AND UNCLEAR.
NHTSA complaint #11376727 — an unverified report by a vehicle owner.
at 30,000 miles
Miami Beach, FL
UNKNOWN OR OTHER
ALL OF A SUDDEN, THE DRIVER SIDE DOOR LATCH DOESN'T CLOSE. ALSO, THE WINDOW DOESN'T OPEN.
NHTSA complaint #11376083 — an unverified report by a vehicle owner.
at 33,000 miles
Cincinnati, OH
UNKNOWN OR OTHER
A/C EVAPORATOR ON 2017 FORD MUSTANG DEFECTIVE WITH ONLY 33,000 MILES ON THE VEHICLE. I SPOKE TO FORD CORPORATE ABOUT THE PROBLEM AND THEY REFUSE TO HELP IN ANY WAY WITH THE $1,500+ REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. I MENTIONED TO THEM THAT THEY KNOW OF THE ISSUE BECAUSE THEY PUT OUT A TECHNICAL SERVICE BULLETIN, 18-2256, ON AUG. 21, 2018 FOR POOR AIR CONDITIONING (A/C) PERFORMANCE IN 2015-2017 FORD MUSTANGS. I WAS TOLD "TOO BAD, SHOULD HAVE PURCHASED EXTENDED WARRANTY." I FEEL THAT IF THERE IS A KNOWN ISSUE A RECALL SHOULD BE SENT OUT TO FIX THE ISSUE IN STEAD OF THE CUSTOMER HAVING TO PAY FOR THE REPAIR.
NHTSA complaint #11331054 — an unverified report by a vehicle owner.
at 19,300 miles
Hudson, FL
UNKNOWN OR OTHER
BACKUP CAMERA DOESN'T WORK. CHECKED AUTOMOTIVE BLOGS, SEEMS LIKE A COMMON PROBLEM. WIRING HARNESS IS CRIMPED BY DECK LID. MADE APPOINTMENT FOR WARRANTY WORK. SEEMS TO BE OF POOR DESIGN. WONDERING WHY A SERVICE BULLETIN HASN'T BEEN ISSUED. CONCERNED REGARDING FUTURE PROBLEMS WHEN NOT UNDER WARRANTY. FORD SHOULD ISSUE A SERVICE BULLETIN. POORLY DESIGNED COMPONENT. I'M GLAD IT WILL BE FIXED UNDER WARRANTY, BUT AM CONCERNED FOR FUTURE REPAIRS OR MORE SERIOUS RELATED ELECTRICAL SHORT CIRCUIT ISSUES.
NHTSA complaint #11328973 — an unverified report by a vehicle owner.
at 24,000 miles
Tazewell, TN
UNKNOWN OR OTHER
AC COMPRESSOR AND SYSTEM FAILURE 2 TIME IN 24000 MILES.
NHTSA complaint #11327071 — an unverified report by a vehicle owner.
at 14,450 miles
Venice, FL
UNKNOWN OR OTHER
AIR CONDITIONING FAILURE
NHTSA complaint #11319627 — an unverified report by a vehicle owner.
at 24,000 miles
Vero Beach, FL
UNKNOWN OR OTHER
CLUSTER PANEL ON MY WIFE'S 2017 ECO BOOST MUSTANG COMPLETELY WENT OUT AND NAVIGATION SCREEN WENT TOTALLY BLANK TODAY 3/7/20 WHILE DRIVING FROM VERO BEACH TO MELBOURNE FL TO TAKE A CLASS. CAR ONLY HAS 24K MILES ON IT!!! TAKING IT TO SUNRISE FORD IN FT. PIERCE ON MONDAY TO GET IT FIXED. THIS IS DANGEROUS.
NHTSA complaint #11316707 — an unverified report by a vehicle owner.