Owners have filed 342 complaints
about the 2017 Ford Mustang with NHTSA between 2016 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 16 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
3744.6%
Latch
2226.5%
Camera
1720.5%
Defroster/Defogger/Hvac System
22.4%
Lugs/Nuts/Bolts/Studs
22.4%
Rearview System Braking
11.2%
Warnings
11.2%
Video (Touch)Screen/Monitor/Unit
11.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
94.9%
1,000 – 9,999 miles
189.8%
10,000 – 24,999 miles
2614.2%
25,000 – 49,999 miles
6334.4%
50,000 – 74,999 miles
3418.6%
75,000 – 99,999 miles
179.3%
100,000 – 149,999 miles
116.0%
150,000+ miles
52.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2016peak 15Jul 2026
NHTSA investigations into the 2017 Ford Mustang
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2017 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202548421,803 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver and passenger-front seat belt pretensioner cable could corrode over time. As a result, the cable could break and the seat belt may not hold a person during a crash. Safety Risk: A seat belt that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat belt(s). The dealer will also modify the floor covering around the seat belt anchor pretensioner cables.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 2024605900 units in Canada
Seats And Restraints
Issue: Ford Motor Company of Canada is conducting a parts recovery campaign targeting a random sample of 2015-2017 Ford Mustang vehicles in the Montreal area built between February 11, 2014 and October 2, 2017. The driver and front passenger seat belt assemblies are being recovered to aid in Ford's analysis in support of Transport Canada defect investigation file no. 3280-38-20. Note: This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: No safety defect has been identified with these seat belts. Corrective Actions: Ford will notify select owners by mail and advise them to take their vehicle to a dealership to replace the driver and front passenger seat belts at no charge.
Recall 202207022,989 units in Canada
Visual System
Issue: On certain vehicles, opening and closing the trunk lid could damage the wiring for the rearview camera. If this happens, the rearview camera image may not display properly when you shift to reverse. Also, there could be a problem with the connections inside the rearview camera. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera and/or inspect and repair the decklid wiring.
Recall 202064799 units in Canada
Brakes
This equipment recall is for replacement parts that were sold or installed by Ford dealerships between October 2019 and August 2020. This recall is not being conducted under the requirements of the Motor Vehicle Safety Act. Issue: On certain cars, the brake pedal and bracket assembly could fracture if rapid and forceful pressure is applied to the brake pedal, as typically seen during track and competition driving. If this happens, there could be a loss of braking. Note: This equipment recall only affects the following brake pedal and bracket assembly part numbers: FR3Z-2455-AA FR3Z-2455-AB Safety Risk: A loss of brakes can create the risk of a crash. Corrective Actions: Ford will notify its dealers of this recall. While dealers will attempt to contact people who may have purchased a part affected by this recall, if you have had the brake pedal and bracket assembly replaced on your car, you should contact the dealer that sold or installed it to find out if it is affected by this recall. Any part that is affected by this recall will be replaced, free of charge.
Recall 2020485833 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem may cause the daytime running lamps (DRLs) to not turn on. Note: This recall only affects Shelby GT350 and Shelby GT500 models. Safety Risk: Daytime running lights that do not work could make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the body control module (BCM) software.
Recall 2017416278 units in Canada
Airbag
On certain vehicles, the passenger's frontal airbag inflator could be over pressurized during airbag deployment due to a potential airflow impairment in the inflator module, which may cause the inflator to rupture. An inflator rupture during a crash (where deployment is warranted), could prevent proper deployment of the passenger frontal airbag and could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. Correction: Dealers will replace the passenger frontal airbag module.
Recall 2017137266 units in Canada
Structure
On certain vehicles, the driver's side interior door handle may have been built with a misoriented return spring, which could increase the potential for the spring to become unseated. If the return spring were to unseat, the driver door may unlatch if subjected to a significant load during a crash, which could increase the risk of injury to the driver seat occupant. Correction: Dealers will inspect the driver’s side interior door handle for a missing or incorrectly oriented return spring and repair as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
South Jordan, UTFire
SEATS
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
NHTSA complaint #11752554 — an unverified report by a vehicle owner.
South Jordan, UTFire
ELECTRICAL SYSTEM
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
NHTSA complaint #11752554 — an unverified report by a vehicle owner.
at 120,000 milesLeavenworth, KSFire
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11752210 — an unverified report by a vehicle owner.
Elkhart, INFire
ELECTRICAL SYSTEM
Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.
NHTSA complaint #11663557 — an unverified report by a vehicle owner.
Elkhart, INFire
SERVICE BRAKES
Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.
NHTSA complaint #11663557 — an unverified report by a vehicle owner.
Stanfield, ORCrashFire
UNKNOWN OR OTHER
Was in the car during a very slow, around 5mph front end collision. The knee airbag went off at low speed. I. Exited the vehicle to look at damage and then I sat back in the driver seat. Upon sitting back in the driver seat I noticed the smoke that had cleared from the airbag had started to build back up and became more dense. I had my feet outside the door while sitting in the driver seat and when I when I looked around I noticed a fire getting larger and larger from the pillar to my left, between the rear seat and the front driver seat. I didn’t have anything to put it out so I tried to blow it out and it was getting larger and larger melting more of the plastic up the pillar. I ripped off a work shirt I had and was able to smother the fire with it. Had I not been able to smother it this fire would have engulfed the whole vehicle. After observing the damage the wiring harness had shorted out and burnt/ caught on fire that goes from the front of the vehicle to the back.there was no prior damage to the vehicle and no damage to the car other than the front end collision during the accident.
NHTSA complaint #11596970 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
South Jordan, UTFire
SEATS
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
NHTSA complaint #11752554 — an unverified report by a vehicle owner.
South Jordan, UTFire
ELECTRICAL SYSTEM
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
NHTSA complaint #11752554 — an unverified report by a vehicle owner.
at 120,000 milesLeavenworth, KSFire
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11752210 — an unverified report by a vehicle owner.
San Diego, CA
ELECTRICAL SYSTEM
Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....
NHTSA complaint #11750675 — an unverified report by a vehicle owner.
Jacksonville, FL
STRUCTURE:BODY
Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.
NHTSA complaint #11749603 — an unverified report by a vehicle owner.
at 27,000 milesFort Walton Beach, FL
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.
NHTSA complaint #11746513 — an unverified report by a vehicle owner.
SAN Jose, CA
STRUCTURE:BODY
This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.
NHTSA complaint #11745612 — an unverified report by a vehicle owner.
Greensboro, NC
STRUCTURE:BODY
While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.
NHTSA complaint #11744936 — an unverified report by a vehicle owner.
Frederica, DE
SEAT BELTS
Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.
NHTSA complaint #11744206 — an unverified report by a vehicle owner.
at 175,000 milesNew Cordell, OK
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.
NHTSA complaint #11743714 — an unverified report by a vehicle owner.
at 175,000 milesNew Cordell, OK
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.
NHTSA complaint #11743714 — an unverified report by a vehicle owner.
at 50,000 milesLevvitown, PA
ENGINE
The contact owns a 2017 Ford Mustang. The vehicle was taken to the local dealer for a routine timing cover replacement. The contact believed the engine was damaged while being serviced. Upon retrieval, the check engine light was illuminated. There was an abnormal ticking noise detected. The vehicle had misfired. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.
NHTSA complaint #11739997 — an unverified report by a vehicle owner.
Anaheim, CA
ENGINE
Head gasket failure, specifically corrosion of the engine block. One day the car just did not start at all, with no clear indication of head gasket failure until compression test was ran. Symptoms include coolant levels getting lower each week, with constant refills needed. Random misfires. Smoke randomly emitting from the exhaust when idle. Has not been inspected by the manufacturer, police or insurance.
NHTSA complaint #11737770 — an unverified report by a vehicle owner.
Trinity, TX
UNKNOWN OR OTHER
Driver and passenger door will randomly unlatch while driving. The door will become ajar while on the highway.
NHTSA complaint #11737647 — an unverified report by a vehicle owner.
Orlando, FL
ELECTRICAL SYSTEM
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
NHTSA complaint #11736322 — an unverified report by a vehicle owner.
Orlando, FL
BACK OVER PREVENTION: WARNINGS
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
NHTSA complaint #11736322 — an unverified report by a vehicle owner.
Orlando, FL
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
NHTSA complaint #11736322 — an unverified report by a vehicle owner.
Nashville, TN
SEAT BELTS
This Recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? Why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my life if need be.
NHTSA complaint #11734561 — an unverified report by a vehicle owner.
Victorville, CA
UNKNOWN OR OTHER
"I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang. Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds: 1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion—a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes. 2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. § 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford. I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash."
NHTSA complaint #11727323 — an unverified report by a vehicle owner.
Homestead, FL
SEAT BELTS
Recall remedy unavailable for 8+ months causing financial loss
NHTSA complaint #11720210 — an unverified report by a vehicle owner.
at 57,000 milesCape Coral, FL
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message "Camera Not Available" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.
NHTSA complaint #11714927 — an unverified report by a vehicle owner.
at 71,000 milesAtlanta, GA
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.
NHTSA complaint #11711521 — an unverified report by a vehicle owner.
Summerville, SC
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11710872 — an unverified report by a vehicle owner.
Van Nuys, CA
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
NHTSA complaint #11710759 — an unverified report by a vehicle owner.
Abita Springs, LA
SEAT BELTS
While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.
NHTSA complaint #11700983 — an unverified report by a vehicle owner.