2017 Ford Mustang body problems

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Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.

NHTSA complaint #11749603 — an unverified report by a vehicle owner.

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This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.

NHTSA complaint #11745612 — an unverified report by a vehicle owner.

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While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.

NHTSA complaint #11744936 — an unverified report by a vehicle owner.

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OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED THERE IS A RECALL FOR 2015 MODELS FOR THIS ISSUE ALSO BUILT AT THE FLAT ROCK PLANT. I ALSO NOTE THAT MANY OWNERS OF SIMILAR MODELS ALSO NOT INCLUDED IN THE OPEN RECALL ARE ALSO HAVING THE SAME ISSUES. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL MORE MODELS? A CHILD FALLING OUT OF A MOVING CAR ON THE HIGHWAY?

NHTSA complaint #11695240 — an unverified report by a vehicle owner.

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I have being having issues with the doors unlocking not completley but to the second lock, the open door light will show up on the dashboard, at first it was only the passenger side one, then it was both, took it to ford and they did nothing, also for the RECALL 25v572 they told me I had to buy a new camera

NHTSA complaint #11694865 — an unverified report by a vehicle owner.

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While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.

NHTSA complaint #11672889 — an unverified report by a vehicle owner.

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Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.

NHTSA complaint #11664132 — an unverified report by a vehicle owner.

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The contact owns a 2017 Ford Mustang. The contact stated while the vehicle was stationary, the headliner became loosened. There were no warning lights illuminated. The manufacturer was informed that the headliner was detaching in the vehicle. The manufacturer informed the contact that the vehicle needed to be taken to a dealer to be diagnosed and the manufacturer opened a case. The vehicle was taken to a dealer where it was determined that the door glass and headliner retainer needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 23,000.

NHTSA complaint #11656800 — an unverified report by a vehicle owner.

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The passenger side door keeps unlatching itself. So, when I am driving on a street, I will sometimes occasionally get "Passenger Side door Ajar" warning message that pops up on my dash, and sure enough, the door is open. I have to lean over and quickly slam it shut. I've noticed this happens particularly when driving on a bumpier road. I know there has been similar recalls for this same problem on the driver side door that was mentioned on - NHTSA CAMPAIGN NUMBER: 17V168000.

NHTSA complaint #11584769 — an unverified report by a vehicle owner.

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Passenger door comes ajar while driving down the road. I was not leaning against the door and while I was driving the door became ajar enough so that wind was flowing as if the door was cracked open.

NHTSA complaint #11574141 — an unverified report by a vehicle owner.

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Passenger door became partially unlatched while driving at highway speed over rough pavement. This is the second time this has occurred. Both times the dashboard warning light came on to let us know it was unlatched, but we are certain that it was completely closed when initially getting into vehicle. Online Q&A sites confirm multiple others with this experience and no recalls or TSB to this date.

NHTSA complaint #11554810 — an unverified report by a vehicle owner.

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Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.

NHTSA complaint #11548833 — an unverified report by a vehicle owner.

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While on the freeway, my passenger door unlatches and opens. The warning indicator goes off that a door is open and it is free from the locking mechanism, requiring the door be opened and pulled closed while in motion. The door has done this repeatedly for over a year. Most recently, it opened and almost hit another vehicle on the road. This is incredibly dangerous and a panic inducing concern that occurs with no advanced notice. The door has been checked and verified as securely fastened before departing every trip and it still happens.

NHTSA complaint #11527268 — an unverified report by a vehicle owner.

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The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months. The dash warning illuminated to let me know.

NHTSA complaint #11507167 — an unverified report by a vehicle owner.

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There is a crack in the metal weld of the vehicle by both top corners of the windshield. This crack has allowed water into the interior of the car and soaked the side airbag in between the driver door and windshield.

NHTSA complaint #11506586 — an unverified report by a vehicle owner.

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The passenger door opened by itself by driving in a highway. There was no one seating in the passenger seat, no bumps, just in the middle of the highway at 65 miles per hour. Is the 4th or 5th time this happened the last year

NHTSA complaint #11474931 — an unverified report by a vehicle owner.

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Door would open while driving, warning lamp would then appear "door ajar". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.

NHTSA complaint #11459307 — an unverified report by a vehicle owner.

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The passenger door keeps opening randomly when I am driving. It’s very scary since I have younger kids riding in the passenger.

NHTSA complaint #11436025 — an unverified report by a vehicle owner.

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When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.

NHTSA complaint #11433308 — an unverified report by a vehicle owner.

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The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.

NHTSA complaint #11432794 — an unverified report by a vehicle owner.

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PAINT HAS STARTED CHIPPING AWAY FROM AROUND THE REAR WINDSHIELD. STARTED CHIPPING AWAY AT 36,000 MILES. WHEN I FINALLY NOTICED I TOOK IT TO SERVICE AND THEY SAID I WAS OUT OF BUMPER TO BUMPER WARRANTY. NOTHING COULD BE DONE. I CHECKED ONLINE FORUMS AND THIS IS A COMMON ISSUE WITH THE 2017 GRABBER BLUE MUSTANG .

NHTSA complaint #11415431 — an unverified report by a vehicle owner.

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TWO TIMES WITHIN THE LAST TWO MONTHS, MY PASSENGER DOOR HAS BECOME AJAR WHILE DRIVING DOWN THE HIGHWAY. WHEN I STOPPED AND WENT AROUND THE CAR TO SHUT IT BACK COMPLETELY, IT WAS OPENED QUITE A BIT - APPROX TWO INCHES OR SO. I WAS SHOCKED AND THIS IS VERY SCARY. I HAVE READ MANY MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH THEIR 2017 CONVERTIBLES AND OTHER YEAR MODELS AS WELL AND THIS IS DANGEROUS. I SUGGEST YOU PUT A RECALL OUT FOR MY MODEL BEFORE YOU END UP GETTING SUED FOR A WRONGFUL DEATH WHERE SOMEONE FALLS OUT THE DOOR.

NHTSA complaint #11412995 — an unverified report by a vehicle owner.

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WHILE DRIVING (VARYING SPEEDS) THE PASSENGER OR DRIVER'S DOOR WOULD OPEN. THE WARNING WOULD SAY "DOOR AJAR". IT HAS HAPPENED 8 TIMES IN THE LAST YEAR. DEALER SAID IT WAS NOT A RECALL ISSUE, AND COULD NOT FIX IT BECAUSE THEY COULD NOT RECREATE IT PROBLEM.

NHTSA complaint #11405259 — an unverified report by a vehicle owner.

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THE PASSENGER SIDE DOOR WILL OPEN RANDOMLY WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN THE COURSE OF A DAY.

NHTSA complaint #11389816 — an unverified report by a vehicle owner.

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I WAS TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 60MPH WHEN THE HOOD OF THE CAR FLEW UP (CAME UNLOCKED) IT CAME INTO THE DRIVER'S SIDE WINDSHIELD. THE RIGHT SIDE OF THE HOOD BROKE LOOSE FROM THE CAR AND THE HOOD WRAPPED AROUND THE DRIVERS DOOR MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE. THERE IS A HOOD LATCH PROBLEM. I WAS ABLE TO EXIT THE CAR THROUGH THE PASSENGER SIDE.

NHTSA complaint #11374256 — an unverified report by a vehicle owner.

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PASSENGER DOOR WILL OPEN ON ITS OWN AT HIGHWAY SPEED. THIS HAS HAPPENED MULTIPLE TIMES. MILEAGE AT FIRST REPORT 32,783. DOOR REMAINS LATCHED BUT IS NOT SEALED AND TRIGGERS DOOR OPEN ALERTS AND DOME LIGHT.

NHTSA complaint #11366672 — an unverified report by a vehicle owner.

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PASSENGER DOOR OPENED GOING 75 MPH 3 TIMES ON I95 FROM FL BACK TO GA AND ONCE TURNING A CORNER ON A SIDE STREET.DOOR WERE LOCKED.I HAVE HAD IT REPLACED AND KEPT THE FAULY PART.

NHTSA complaint #11331326 — an unverified report by a vehicle owner.

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WHILE DRIVING MY 2017 MUSTANG CONVERTIBLE AT HIGHWAY SPEEDS, THE DRIVER AND/OR PASSENGER DOOR RANDOMLY OPENS. THIS HAS HAPPENED A FEW TIMES NOW. THERE IS A RECALL OPEN RIGHT NOW FOR 2015 FORD MUSTANGS WITH THE SAME EXACT PROBLEM.

NHTSA complaint #11328580 — an unverified report by a vehicle owner.

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WHILE DRIVING ON HIGHWAY APPROXIMATELY 60-70 MILES HOUR AFTER APPROXIMATELY 1 HOUR DRIVER DOOR OPENS BY ITSELF. I CAN FEEL THE DOOR RELEASE AND LIGHT COMES ON SAYING THE DOOR IS AJAR.

NHTSA complaint #11328293 — an unverified report by a vehicle owner.