16 of the 100 complaints about the 2012 Ford Taurus are about the steering — 16% of everything reported for this model year. Half of the failures with a mileage on record happened before 96,500 miles.
16
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
STEERING
My steering all of a sudden was stiff and I can barely turn at low speeds. Not safe due to uncontrolled steering. I replaced the pump thinking that would fix it, and it did not. I’m taking it to a dealer after the holiday weekend. No warnings at all.
NHTSA complaint #11655569 — an unverified report by a vehicle owner.
STEERING
The steering shut down and I could not steer the vehicle in a Holiday parking lot and I almost hit a pedestrian. My engine and oil light came on. I had to shut the car off and turn it back on and it worked again. This is the second time this has happened to me!
NHTSA complaint #11569997 — an unverified report by a vehicle owner.
STEERING
The contact owns a 2012 Ford Taurus. The contact stated that while driving at a slow speed, the vehicle was extremely difficult to steer. No warning lights were illuminated prior to the failure. The vehicle was taken to an independent mechanic, who found that the power steering pressure was low. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The failure mileage was 93,000.
NHTSA complaint #11528532 — an unverified report by a vehicle owner.
STEERING
Driving on the highway, when the car lights, radio, air conditioner, steering wheel, speed all goes out. The car wouldn’t crank back up and theft system keep coming on.
NHTSA complaint #11508801 — an unverified report by a vehicle owner.
STEERING
The contact owns a 2012 Ford Taurus. The contact stated while driving approximately 15 MPH and slowing to make a turn at a traffic signal, the vehicle lost power steering functionality. The contact stated that the steering fault, power steering assists off, and the stability track warning lights were illuminated. The contact stated that he drove the vehicle back to his residence, turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and determined that the failure was related to manufacturer Customer Satisfaction Program: 15N01 (EPAS Power Steering Efforts). The failure mileage was 144,027.
NHTSA complaint #11506113 — an unverified report by a vehicle owner.
STEERING
Started car and power steering assist fault light came on making the wheel hard to steer. Turned off the car and restarted it and the same issue, power steering assist fault light has been on for 2 days now
NHTSA complaint #11495250 — an unverified report by a vehicle owner.
STEERING
The contact owns a 2012 Ford Taurus. The contact stated that after starting the vehicle, the power steering malfunctioned and the steering wheel was very difficult to turn in either direction. During the failure, the power steering assist fault and service tire mobility kit messages were displayed. The contact indicated that the failure was intermittent and would be corrected by turning off and restarting the vehicle. While parking the vehicle, the failure reoccurred but was not corrected after restarting the vehicle. The failure persisted. The vehicle was taken to the local dealer who diagnosed that the e-pass power steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,000.
NHTSA complaint #11467371 — an unverified report by a vehicle owner.
STEERING
In 2016 we had a recall fixed for power steering assist failure after I lost power steering going 55 mph down the highway and approaching a corner. Once again the power steering assist failure happened thank goodness I was not driving but started the car remotely and then when went to leave work I had no power steering! I contacted Ford got a case number and they are saying if fixed once that it is closed. How can something be of a safety concern 1 time but not the next. The parts are in and the vehicle will be serviced in the next week so I don’t have any invoice yet
NHTSA complaint #11447416 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT AND MAKING A RIGHT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE PERSISTED. THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, (650) 366-57440) ABOUT HAVING THE VEHICLE DIAGNOSED, AND WAS INFORMED THAT THERE WOULD BE A FEE ASSESSED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11400025 — an unverified report by a vehicle owner.
STEERING
WHILE DRIVING THE STEERING GOT SUPER TIGHT AND HARD TO STEER. DRIVING ON A STRAIGHT STRETCH OF ROAD. GOT AN ALIGNMENT IT HELPED BUT TWO DAYS LATER IT WENT BACK TO HARD TO STEER.
NHTSA complaint #11298595 — an unverified report by a vehicle owner.
STEERING
DRIVING NORMALLY , WHEN SUDDENLY THE STEERING BECAME EXTREMELY DIFFICULT. LUCKILY I WAS ON A CITY STREET GOING ABOUT 40 MPH AND I WAS ABLE TO MANAGE THE VEHICLE ENOUGH TO GET IT TO THE SIDE OF THE ROAD.
NHTSA complaint #11228824 — an unverified report by a vehicle owner.
STEERING
I AM UNABLE TO TURN BROUGHT TO A MECHANIC WHO SAID THERE'S A RECALL 1 5V 340000. SET FORD WOULD FIX IT FOR FREE CALL FORD CUSTOMER SERVICE THEY AGREED SET THE RECALL IS ON EDMUNDS FOR THE 2011 THROUGH 2013 TAURUS. CALLED THREE FORD DEALERS WHO SAY IT'S NOT ATTACHED TO MY VIN CALLED THE CUSTOMER SERVICE BACK THEY SAID IT'S SO BROAD BECAUSE OF ALL THE TAURUS IS IT AFFECTED THAT GIVE HIM THE RECALL NUMBER THEY WOULD FIX IT STILL CANNOT GET THEM TO FIX IT NOW SOMEBODY IS HIT MY CAR CUZ I COULD NOT TURN IN MY REAR DOOR HAS A DENT VERY UNSAFE
NHTSA complaint #11165897 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO VAN BORTEL FORD (71 MARSH RD. EAST ROCHESTER, NY 14445) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000(STEERING). THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #11011749 — an unverified report by a vehicle owner.
STEERING
LOSS OF POWER STEERING AT LOW SPEED AND IT MAKES A NOISE WHEN IT DOES TURN.
NHTSA complaint #10968132 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE STEERING WHEEL ROTATION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA complaint #10748090 — an unverified report by a vehicle owner.
STEERING
I WAS DRIVING ON I279 AROUND 6:15AM ON JULY1, 2014. MY SPEED WAS APPROXIMATELY 60MPH. ALL OF A SUDDEN A MESSAGE APPEARED ON THE SCREEN SAYING THERE WAS A POWER STEERING SYSTEM FAILURE. AT THAT POINT I IMMEDIATELY LOST ALL POWER TO THE STEERING WHEEL. IT WAS VERY DIFFICULT TO MAINTAIN A STRAIGHT COURSE AND FORTUNATELY I DIDN'T HAVE VERY FAR TO GO UNTIL I COULD PULL OVER AND STOP. THIS IS VERY DANGEROUS. SHORTLY THEREAFTER THE ADVANCE TRACTION CONTROL SYMBOL APPEARED ON THE SCREEN ALSO.
NHTSA complaint #10607821 — an unverified report by a vehicle owner.