281 of the
2,040 complaints about the 1999 Ford Windstar are about the
body and structure — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
121,000 miles.
SUBFRAME IS COMPLETELY RUSTED THROUGH AND WILL NOT PASS THE SAFETY. THE VEHICLE WAS TREATED BY THE RECALL 11S16-S4.IN 2012. I WENT FOR A VOLUNTARY SAFETY CHECK AND THE VEHICLE STAYED AT THE SERVICE AS VERY UNSAFE TO DRIVE.
NHTSA complaint #11098729 — an unverified report by a vehicle owner.
at 160,000 milesConstantine, MI
STRUCTURE:BODY
I WAS DRIVING AND HEARD A THUD. WHEN I HIT THE BRAKES THERE WAS A GRINDING NOISE. THE TIRE THAN BECAMED SLANT AND THE STEERING WHEEL IS COCKED TO ONE SIDE.
NHTSA complaint #11084744 — an unverified report by a vehicle owner.
at 233,000 milesAfton, MN
STRUCTURE:BODY
FRONT LEFT SUB FRAME BY THE MOTOR MOUNT IS RUSTED THROUGH. PASSENGER SIDE IS FINE. CONCERNED THIS COULD BREAK WHICH COULD CAUSE THE VEHICLE TO LOOSE CONTROL AT HIGHWAY SPEEDS.
NHTSA complaint #11035637 — an unverified report by a vehicle owner.
at 108,000 milesReading, PA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MANDERBACH FORD, 4450 5TH STREET HWY, TEMPLE, PA 19560) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS STRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11031547 — an unverified report by a vehicle owner.
Rehoboth Beach, DE
STRUCTURE
1999 FORD WINDSTAR. CONSUMER WRITES IN REGARDS DEALERSHIP CUSTOMER SERVICE REFUSES TO REPAIR VEHICLE MAIN FRONT FRAME CORROSION. *SMD UPDATED THE CONSUMER STATED THE MANUFACTURER ADVISED THERE WAS NO WARRANTY OR RECALL FOR THIS VEHICLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. 07/19/2017
NHTSA complaint #10936948 — an unverified report by a vehicle owner.
at 60,000 milesRochester, NY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE SUBFRAME WAS DETACHED FROM VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10985719 — an unverified report by a vehicle owner.
at 87,900 milesDetroit, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,900.
NHTSA complaint #10915333 — an unverified report by a vehicle owner.
at 99,000 milesPrattsburgh, NY
STRUCTURE:BODY
FRONT SUB FRAME, PASSENGER SIDE REAR MOUNT COMPLETELY ROTTED AWAY.THE RECALL "FIX IT CLAMP ON PIECE" DOES NOTHING AS THERE IS NO FRAME LEFT TO CONNECT TO. DEALER SERVICE MANAGER CLAIMED IT BROKE FROM THE TRANSMISSION MOUNT BEING ROTTED AWAY. WHEN CONFRONTED THAT THE MOUNT WAS SOUND, ADMITTED IT WASN'T RUSTED , BUT DID NOTHING TO SUBSTANTIATE MY CLAIM TO THE FRAME RUSTING AWAY. STILL MAKES A CLUNKING SOUND WHEN TURNING. IT IS UNSAFE TO DRIVE AND IS PARKED TILL WE HEAR BACK FROM FORD .
NHTSA complaint #10874502 — an unverified report by a vehicle owner.
at 103,000 milesGrand Rapids, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. DURING AN OIL CHANGE, THE CONTACT NOTICED THAT THE FRONT SUBFRAME WAS RUSTED AND CORRODED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ UPDATED 05/30/18
NHTSA complaint #10837166 — an unverified report by a vehicle owner.
at 143,000 milesNEW Holland, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. AFTER TAKING THE VEHICLE TO THE DEALER, THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #10824506 — an unverified report by a vehicle owner.
Lannon, WI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V030000 (STRUCTURE), 10V385000 (SUSPENSION), AND 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER OWNED DUE TO NUMEROUS FAILURES. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE SEVERAL UNKNOWN REPAIRS WERE PERFORMED, BUT FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10786812 — an unverified report by a vehicle owner.
at 137,645 milesWonder Lake, IL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. AFTER SERVICING THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE), THERE WAS AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE SUBFRAME WAS DETACHING FROM THE VEHICLE DUE TO SEVERE CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS INSPECTED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,645. UPDATED 01/06/16*LJ UPDATED 1/19/16 LN
NHTSA complaint #10786403 — an unverified report by a vehicle owner.
at 225,000 milesWorthington, OH
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000...UPDATED 05/21/15 *BF THE CONSUMER STATED THAT THE RECALL WAS INCORRECTLY PERFORMED. HE SIGNED OVER THE TITLE. UPDATED 11/19/15
NHTSA complaint #10702675 — an unverified report by a vehicle owner.
at 134,972 milesHighlands, NJ
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR, THE TECHNICIAN DISCOVERED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED. AS A RESULT, THE FRONT END SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,972.
NHTSA complaint #10701859 — an unverified report by a vehicle owner.
at 220,000 milesOregon, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE CRADLE AND THE LOWER CONTROL ARM WAS CORRODED. THE CONTACT MENTIONED THAT THE SUB FRAME WAS STARTING TO FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #10616105 — an unverified report by a vehicle owner.
at 178,000 milesPalos Park, ILCrash
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FORD DEALER INSPECTED VEHICLE DUE TO RECALL FOR SUBFRAME/AXLE RUST ISSUE. DEALER CLAIMED FRAME OKAY. WHILE DRIVING THE LOWER CONTROL ARM CAME DETACHED FROM THE FRAME CAUSING CRASH DUE TO RUSTING OF MOUNTS.
NHTSA complaint #10610815 — an unverified report by a vehicle owner.
WIS Rapids, WI
STRUCTURE:BODY
DRIVING ALONG WHEN RIGHT FRONT STARTED TO VEER RIGHT AND WOBBLE. THESE MODELS ARE NOT SAFE. FORD IS AWARE OF THIS YET, WILL NOT HONOR A RECALL WHICH AFFECTS THESE MODELS. ALTHOUGH THERE IS A CORROSION SUB FRAME BREAK ON 1999 FORD WINDSTAR'S AND THAT IS EXACTLY WHAT HAPPENED( MECHANIC WILL TESTIFY) TO MINE, THEY KEEP MAKING EXCUSES AND WILL NOT HONOR THE EXPENSES FOR THEIR FAULTY DESIGN. MY VEHICLE IS A 99 FORD WINDSTAR IN VERY GOOD SHAPE, NEW TIRES BATTERY,ETC. IT IS NOW SITTING IN MY DRIVEWAY BECAUSE OF A FRAME BROKEN THRU BY CORROSION. THE FRONT RIGHT ALMOST PUT ME INTO THE DITCH ON THE WAY HOME. THIS IS A DESIGN FLAW WHICH WAS IS OR SHOULD BE COVERED BY RECALL. FORD PREVIOUSLY RECALLED THE SAME MODELS 99-2003 FOR THIS EXACT PROBLEM. I HAVE CONTACTED MY FORD DEALER (RAPIDS FORD, WIS RAPIDS), THEY SAID THE RECALL NO LONGER APPLIES. HOW CAN THIS BE? THIS IS A VERY UNSAFE SITUATION.
NHTSA complaint #10595930 — an unverified report by a vehicle owner.
at 100,000 milesLancaster, PA
STRUCTURE:BODY
THE LANCASTER FORD DEALER PERFORMED A RECALL ON THE REAR AXLE SUBFRAME RUST ISSUE IN A SATISFACTORY MANNER. HOWEVER THE LEFT SIDE ROCKER PANEL WAS RUSTED BUT THEY DIDN'T REPLACE IT. NOW IT IS COMPLETELY GONE. I AM WRITING TO SEE IF FORD REPLACED THE ROCKER PANELS ALSO.
NHTSA complaint #10595669 — an unverified report by a vehicle owner.
Feeding Hills, MA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10584893 — an unverified report by a vehicle owner.
Cleveland, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY. THE FAILURE WOULD OCCUR SPORADICALLY AND AT ANY GIVEN SPEED. THE VEHICLE WOULD SWAY ABNORMALLY WHEN BEING DRIVEN AND THE STEERING WHEEL WOULD OFTEN SEIZE WITHOUT WARNING. ADDITIONALLY, THE CONTACT EXPERIENCED THE VEHICLE LUNGING FORWARD AND VIOLENTLY JERKING WHEN IN DRIVE OR REVERSE ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE TIMEFRAME HAD EXPIRED FOR THE CONTACT TO HAVE ADDITIONAL REPAIRS PERFORMED THAT HAD NOT BEEN SCHEDULED WITHIN THE REQUIRED TIMEFRAME FOR THE RECALL REPAIRS. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 8/14/14*CN UPDATED 8/22/2014
NHTSA complaint #10579683 — an unverified report by a vehicle owner.
at 230,000 milesMarengo, OH
STRUCTURE:BODY
ABS DASH LIGHT IS ALWAYS ON AND THERE IS NO ABS FUNCTION ON ICE. BRAKES FUNCTION OKAY OTHERWISE. THE LOSS OF THE ABS FEATURE IS TROUBLING AS I HAVE TO DRIVE ON THE INTERSTATE AS WELL AS RURAL ROADS WHICH DON'T GET CLEARED QUICKLY IN THE WINTER. LOCAL FORD SERVICE WRITER INDICATED APPROXIMATELY $99.00 TO HOOK UP TO TESTER WITH NO GUARANTEE OF REPAIR, JUST CANCELLATION OF THE CODE!!! I HAVE RUN INTO NUMEROUS PROBLEMS WITH FAULTY FORD CONNECTORS, (CRUISE CONTROL MALFUNCTION, FUEL GAUGE GIVING INCORRECT READING, RUNNING OUT OF GAS WITH GAUGE SHOWING 1/4 TANK, REQUIRING A TOW!).
NHTSA complaint #10553295 — an unverified report by a vehicle owner.
at 146,000 milesHarrodsburg, KY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR FRAME AND DRIVER'S SIDE SUSPENSION WAS SEVERELY CORRODED. THE CONTACT ATTEMPTED TO REPLACE THE REAR TIRE WHEN THE JACK PENETRATED THE FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 146,000.
NHTSA complaint #10546589 — an unverified report by a vehicle owner.
at 87,000 milesDundee, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRAME FRACTURED ON THE FRONT DRIVER'S AREA. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRAME WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10511147 — an unverified report by a vehicle owner.
at 173,000 milesGahanna, OH
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUBFRAME CRACKED DUE TO CORROSION. THIS HAPPENED IN THE FRONT END, INCLUDING A BRACE THAT HOLDS THE ENGINE. THIS WINDSTAR WAS PURCHASED IN UPSTATE NEW YORK, AND WAS DRIVEN THERE FROM 1999-2006.
NHTSA complaint #10488724 — an unverified report by a vehicle owner.
at 152,000 milesCedar Falls, IA
STRUCTURE
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THE FRONT SUB FRAME WAS COVERED WITH RUST AND CORRODED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR ROUTINE MAINTENANCE; HOWEVER, AFTER IT WAS INSPECTED THEY NOTICED THE SUB FRAME WAS COVERED WITH RUST AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND STATED TO CONTACT NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000. UPDATED 01/06/13
NHTSA complaint #10486431 — an unverified report by a vehicle owner.
at 106,000 milesChicago, IL
STRUCTURE:BODY
LIVED IN THE SALT BELT STATE OF IL. WHEN I WAS DRIVING, FRONT SUBFRAME FALLING OFF AND SOME COMPONENTS WERE TOUCHING THE GROUND DUE TO SEVERE FRONT SUBFRAME RUSTED OUT. I LOST STEERING CONTROL AND GEAR CONTROL ON A MULTIPLE LANE ROAD. FORD HAS NEVER SENT ANY NOTICE TO ME REGARDING ANY RECALL. THIS IS A KNOWN ISSUE VIA NHTSA ACTION NUMBER: PE10026 AND I WOULD LIKE FORD TO REPAIR THE RUSTED SUBFRAME AND ALL OTHER BROKEN COMPONENTS DIRECTLY CAUSED BY SUBFRAM FALLING OFF. FORD REFUSED TO PROVIDE ANY CAR RENTAL BY SAYING ?THIS IS AN OLD RECALL AND WE DO NOT GIVE CAR RENTAL NOW?.
NHTSA complaint #10471818 — an unverified report by a vehicle owner.
at 85,243 milesBabylon, NY
STRUCTURE:BODY
SUBFRAME GAVE OUT, ENGINE DROPPED AND CAR WAS TOWED TO MY HOME.I HAD JUST EXITED A HIGHWAY GOING 55MPH. I WAS DRIVING THE TO CAR TO ATTEND A WORK RELATED EVENT EARLY EVENING. I DROVE PAST THE ENTRANCE AND PROCEEDED TO TURN AROUND ON THE ROAD. AS I APPROACHED THE INTERSECTION THE VAN LOST POWER. I STOPPED BEING ABLE TO STEER AND BRAKE. I TURNED HARD ON THE STEERING WHEEL TO MOVE OFF THE ROAD. I WAS ABLE TO PULL INTO A TURN LANE AND FORTUNATELY THERE WAS VERY LIMITED TRAFFIC ON THE ROAD. THE CAR CAME TO A FULL STOP ON ITS OWN AND THERE WAS A LOUD SCRAPPING NOISE COMING FROM UNDER THE FRONT OF THE CAR. I WAS TOWED TO MY HOME. THE TOW DRIVER STATED THE " SUBFRAME HAD GIVEN AWAY AND WAS DRAGGING ON THE GROUND. IT REQUIRED A FLAT BED TRUCK TO TOW. MY MECHANIC CONFIRMED THE SUBFRAME HAD COLLAPSED . THE COST TO FIX WAS PROHIBITED AND I WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE I CONTACTED FORD ABOUT THE PROBLEM AND THEY RESPONDED THAT THERE WAS NO RECALL AT THAT TIME. THE CAR REMAINED IN THE DRIVEWAY IN THE EVENT THERE WAS A RECALL ON THE VEHICLE FOR OVER ONE YEAR. I FINALLY DECIDED TO DONATE THE CAR HAVING NOT BEEN CONTACTED BY THE MANUFACTURER. I WAS CONTACTED THAT THERE WAS A RECALL IDENTIFYING THE PROBLEM IN 2011 I AM FILING THIS COMPLAINT DUE TO THE FACT THAT I WAS FINANCIALLY DISADVANTAGED BY THE DELAYS OF THE MANUFACTURER TO IDENTIFY AND NOTIFY ME OF THE RECALL IN A TIMELY FASHION.
NHTSA complaint #10469042 — an unverified report by a vehicle owner.
at 147,000 milesColombus, OH
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE CONTACT HAD THE VEHICLE REPAIRED UNDER THE RECALL. HOWEVER, THE CONTACT STATED THAT THE SUB FRAME WAS SEVERELY DAMAGED AND UNSAFE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SUB FRAME NEEDED TO BE REPLACED AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THEY CONFIRMED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 147,000.
NHTSA complaint #10465955 — an unverified report by a vehicle owner.
at 160,000 milesChicago, IL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE PARKED, THE CONTACT NOTICED CORROSION WHERE THE LOWER CONTROL ARM CONNECTED TO THE FRONT SUB-FRAME. THE CONTACT STATED THAT THERE WERE CRACKS IN THE FRONT SUB-FRAME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION:FRONT:CONTROL ARM) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10465235 — an unverified report by a vehicle owner.
Heathsville, VA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUBFRAME ON MY 1999 FORD WINDSTAR VAN SUBFRAME IS RUSTING INTO HAD TO HAVE IT WELDED TO GET HOME.
NHTSA complaint #10453024 — an unverified report by a vehicle owner.