FaultScore

FaultScore report

1999 Ford Windstar problems

Owners have filed 2,040 complaints about the 1999 Ford Windstar with NHTSA between 1998 and 2025. The largest single group is the transmission & drivetrain. Across this model's run it ranks 5 of 12 worst.

C

FaultScore 48/100

Higher is worse. Measured against the other years of the Ford Windstar.

How this is worked out

The numbers

2,040

Complaints

64

Crashes reported

86

Fires reported

38

Injuries reported

1 complaint reports a death.

101,850 mi

Median mileage at failure

Half of reported failures happened before this

5%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 63 vs 50 Severity 48 vs 50 Early failure 8 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Ford Windstar. 50 means typical for this model; 100 means roughly double.
Severity — 48
9.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 8
5% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other Ford Windstar

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Ford Windstar

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

9 crashes, 15 fires · median 73,000 mi

Body & Structure 281 13.8%

1 crashes, 1 fires · median 121,000 mi

Brakes 230 11.3%

10 crashes, 7 fires · median 115,000 mi

Electrical System 216 10.6%

3 crashes, 29 fires · median 100,540 mi

Steering 213 10.4%

4 crashes, 4 fires · median 67,000 mi

Suspension 211 10.3%

7 crashes, 1 fires · median 130,000 mi

Engine & Cooling 141 6.9%

2 crashes, 10 fires · median 76,504 mi

5 crashes, 7 fires · median 120,000 mi

2 crashes, 4 fires · median 82,678 mi

2 crashes, 1 fires · median 93,375 mi

Median failure at 75,000 miles

0 crashes, 3 fires · median 79,250 mi

Airbags 29 1.4%

14 crashes, 0 fires · median 95,600 mi

Lights 28 1.4%

Median failure at 79,500 miles

0 crashes, 4 fires · median 83,500 mi

Wheels 23 1.1%

Median failure at 106,247 miles

Tires 22 1.1%

Median failure at 71,862 miles

Seat Belts 19 0.9%

1 crashes, 0 fires · median 77,500 mi

Seats 16 0.8%

3 crashes, 0 fires · median 250,000 mi

Median failure at 109,409 miles

Child Seats 2 0.1%
Driver Assist & Collision Avoidance 1 0.0%

1 crashes, 0 fires · median 35,000 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 184 29.1%
Frame AND Members 156 24.6%
Rear 69 10.9%
Rack AND Pinion 64 10.1%
Door 47 7.4%
Horn 45 7.1%
Engine 35 5.5%
Latch 33 5.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 0.5%
1,000 – 9,999 miles 3 0.3%
10,000 – 24,999 miles 16 1.4%
25,000 – 49,999 miles 79 6.7%
50,000 – 74,999 miles 208 17.7%
75,000 – 99,999 miles 241 20.5%
100,000 – 149,999 miles 416 35.4%
150,000+ miles 207 17.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 1999 Ford Windstar w/SAB

Frontal crash test

Side barrier crash test of a 1999 Ford Windstar w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
1999 Ford Windstar w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 1998 peak 63 Apr 2025

NHTSA investigations into the 1999 Ford Windstar

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA10007 Opened 20 Dec 2010 Closed 17 Mar 2011 STRUCTURE:FRAME AND MEMBERS

Front Subframe Corrosion Failures

In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illin...

PE10026 Opened 20 Jul 2010 Closed 20 Dec 2010 STRUCTURE:FRAME AND MEMBERS

Front Subframe Corrosion Failures

The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and cer...

PE10016 Opened 13 May 2010 Closed 22 Sep 2010 SUSPENSION

Rear Axle Cracking

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, Delaware...

EA08021 Opened 17 Sep 2008 Closed 14 Oct 2009 ELECTRICAL SYSTEM

ENGINE COMPARTMENT FIRES

EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED...

PE08035 Opened 13 May 2008 Closed 17 Sep 2008 ELECTRICAL SYSTEM

ENGINE COMPARTMENT FIRES

ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTR...

PE04022 Opened 3 Mar 2004 Closed 1 Jul 2004 STRUCTURE:BODY:DOOR

POWER SLIDING DOOR OPENING

THE SUBJECT VEHICLES ARE EQUIPPED WITH SINGLE OR DUAL POWER SLIDING DOORS (PSD).APPROXIMATELY 111,000 VEHICLES HAVE DUAL POWER SLIDING DOORS.THE PSD IS OPENED BY ANY OF 5 METHODS, THE INSIDE OR OUTSIDE MANUAL DOOR HANDLE, THE KEY FOB, THE OVERHEAD CONSOLE SWITCH AND THE B-PILLAR SWITCH.THE DOOR MAY BE OPENED ONLY UNDER THESE CONDITIONS: IGNITION KEY IS IN OFF/ACCESSORIES/ON/START POSITION, GEAR SELECTOR IN PARK, VEHICLE SPEED LESS THAN 6 MPH, AND DOOR UNLOCKED.THE PSD LATCH IS LOCATED AT THE REAR OF THE DOOR AND HAS A SECONDARY AND PRIMARY LATCH POSITION.FULL AND PROPER CLOSURE ENGAGES BOTH TH...

EA03004 Opened 10 Apr 2003 Closed 30 Aug 2004 WHEELS

WHEEL STUD FRACTURE

THE SUBJECT VEHICLES RANGE IN AGE FROM 4?7 YEARS IN SERVICE, WITH AVERAGE MILEAGES ESTIMATED TO RANGE FROM 50 TO 100 THOUSAND MILES.AT THESE MILEAGES, THE SUBJECT WHEELS ARE LIKELY TO HAVE BEEN REMOVED AND REINSTALLED MULTIPLE TIMES FOR VARIOUS SERVICE PROCEDURES.ODI IS CONCERNED ABOUT THE HIGH WHEEL SEPARATION RATES IN THE MY 1997-98 WINDSTAR VEHICLES EQUIPPED WITH ALUMINUM ALLOY WHEELS.HOWEVER, ANALYSIS OF FAILURE DATA INDICATES THAT MOST OF THE INCIDENTS IN THAT POPULATION OF VEHICLES OCCUR AFTER THE VEHICLES HAD ACCUMULATED 30 THOUSAND MILES OF SERVICE. THE FACTORS THAT INCREASE THE RISK T...

PE02085 Opened 18 Nov 2002 Closed 10 Apr 2003 WHEELS

WHEEL STUD FRACTURE

ANALYSIS OF ODI AND FORD DATA HAS IDENTIFIED 1619 INCIDENTS OF WHEEL STUD FRACTURE IN MY 1998 THROUGH 2000 FORD WINDSTAR VEHICLES, INCLUDING 69 WHEEL SEPARATIONS AND 11 CRASHES.FORD HAS NOT BEEN ABLE TO IDENTIFY ANY DESIGN OR MANUFACTURING DEFECTS IN ITS ANALYZIS OF THE PROBLEM.FORD MAINTAINS THAT THE FAILURES ARE CAUSED BY EITHER:(1) INADVERTENT OVERTORQUING OF LUG NUTS DURING REMOVAL OR INSTALLATION; OR (2) FATIGUE DUE TO INSUFFICIENT CLAMP LOAD BETWEEN THE WHEEL AND THE BRAKE ROTOR OR DRUM AND HUB ASSEMBLY.ACCORDING TO FORD, CORROSION, DIRT, OR DAMAGE PRESENT ON THE ROAD WHEEL AT THE NUT IN...

Recalls on the 1999 Ford Windstar

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V608000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk: If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

12V193000

POWER TRAIN:AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

12V195000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk: A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

12V194000

SUSPENSION:FRONT:CONTROL ARM

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk: A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

11V030000

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

10V385000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

09V399000

VEHICLE SPEED CONTROL

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

06E056000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2015437 58,858 units in Canada

Structure

On certain vehicles that had rear axle reinforcement brackets installed as part of safety recall 2010-284, the brackets may not have been installed properly, which could limit the effectiveness of the recall service repair in addressing the safety defect. Safety recall 2010-284 was conducted to address the risk that the combined effects of corrosion and stress can lead to a complete fracture of the axle. If the rear axle fractures, and the reinforcement brackets were not installed properly, vehicle handling may be adversely affected, increasing the risk of a crash. Correction: Dealers will inspect the rear axle reinforcement brackets that were installed as part of recall 2010-284. If one or both brackets are found improperly installed, the dealer will replace the rear axle.

Recall 2011038 119,021 units in Canada

Suspension

On certain vehicles, the subframe may not have been properly e-coated during the manufacturing process. As a result, the subframe of vehicles originally sold, or currently registered, in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), may rust over time, resulting in reduced durability of the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe. A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in diminished vehicle directional control. Either condition could result in reduced steering control, which may lead to a crash causing property damage and/or personal injury. Correction: Dealers will inspect the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe. If the front lower control arm rear attaching brackets are not cracked, perforated, or exhibiting significant metal loss, and if the front subframe at the rear body mount locations are not cracked with metal separation aft of the rear body mount, and if the front subframe is not cracked or perforated in the area between the rear body mount and the front lower control arm rear attaching bracket, the vehicle will be returned to its owner and the owner will be notified when to return for instal

Recall 2010284 146,289 units in Canada

Suspension

On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), the rear axle may corrode and fracture. If the rear axle fractures, vehicle handling may be adversely affected, creating the risk of a crash. Correction: Dealers will install rear axle reinforcement brackets.

Recall 2009292 492,877 units in Canada

Other

On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Dealers will install a new switch or fused wiring harness. Note: This is an expansion of recall 2005028 (05S28) for vehicles not previously included in the campaign.

Recall 2004170 192,621 units in Canada

Label

Certain vehicles do not comply with the requirements of CMVSS 120. The Standard specifies that for vehicles other than passenger cars, the label information shall display after each GAWR, the size designation and, if applicable, the type designation of rims. This information was inadvertently omitted from the compliance label affixed to the affected vehicles. Correction: Since this does not pose any safety risk, no corrective action is required.

Recall 2001214 75,086 units in Canada

Electrical

On certain vehicles, if the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke. The motor could potentially catch on fire. Correction: Dealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter.

Recall 2001213 129,135 units in Canada

Electrical

On certain vehicles contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. In addition, on certain of the vehicles built between February and August 2000, a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat. Either of these conditions could potentially result in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke, or, potentially, ignition of the plastic cover material. Contaminant entry could also result in unintended wiper motor operation. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will install a new wiper cover with improved sealing and water resistance.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 70,724 miles Green Bay, WI Fire

SUSPENSION

The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The contact's boyfriend inspected the vehicle and related the failure to the rear axle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,724.

NHTSA complaint #11443927 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

POWER TRAIN

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

POWER TRAIN

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION

NHTSA complaint #11282494 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

STEERING

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

STEERING

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION

NHTSA complaint #11282494 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

VISIBILITY/WIPER

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 103,000 miles Rensselaer, IN

POWER TRAIN

The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire was pushed inward, and the axle was fractured. The local dealer was contacted and confirmed that an unknown recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.

NHTSA complaint #11652242 — an unverified report by a vehicle owner.

at 103,000 miles Rensselaer, IN

SUSPENSION

The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire was pushed inward, and the axle was fractured. The local dealer was contacted and confirmed that an unknown recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.

NHTSA complaint #11652242 — an unverified report by a vehicle owner.

at 214,000 miles Bohemia, NY

SUSPENSION

The contact owns a 1999 Ford Windstar. The contact stated that after parking the vehicle, the contact became aware that the rear passenger's side wheel was pushed upward and was nearly rubbing the inner wheel well. The contact stated that upon inspecting the rear axle, he became aware that the rear axle was fractured. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); and the recall repair was previously performed on the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 214,000.

NHTSA complaint #11602338 — an unverified report by a vehicle owner.

at 130,000 miles Fremont, CA

ENGINE

The contact owns a 1999 Ford Windstar. The contact stated that while driving at an undisclosed speed, the steering wheel started pulling to one side, almost causing the contact to lose control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance because the vehicle was not under Warranty. The failure mileage was approximately 130,000.

NHTSA complaint #11594421 — an unverified report by a vehicle owner.

at 130,000 miles Akron, OH

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

The contact owns a 1999 Ford Windstar. The contact stated while driving approximately 55 MPH, he heard the rear driver’s side tire rubbing against the axle and then saw smoke coming from the tire. No warning light was illuminated. The contact then stated that the rear driver's side axle had fractured and was on the ground. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 130,000.

NHTSA complaint #11484439 — an unverified report by a vehicle owner.

Portland, OR

ELECTRICAL SYSTEM

If my vehicle is not used for a few days (3 to 4 days), when I start the vehicle, all the needles of the instrument cluster oscillate violently between extremes. However, this does not affect drivability and I can slowly move the car out of my driveway and get on the street. About 30 to 45 seconds after this, the needles stop moving and resume normal function.

NHTSA complaint #11454902 — an unverified report by a vehicle owner.

Alum Creek, WV

SUSPENSION

Went into a curve and vehicle swayed and went into the other lane as if had a flat tire. I had it checked at an independent garage and found rear axle is breaking

NHTSA complaint #11451811 — an unverified report by a vehicle owner.

at 70,724 miles Green Bay, WI Fire

SUSPENSION

The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The contact's boyfriend inspected the vehicle and related the failure to the rear axle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,724.

NHTSA complaint #11443927 — an unverified report by a vehicle owner.

at 156,457 miles Roswell, NM

VEHICLE SPEED CONTROL

The contact owns a 1999 Ford Windstar. The contact stated while attempting to move the vehicle up her driveway, the vehicle began to accelerate uncontrollably. The contact was able to turn off the vehicle without shifting into the park. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 156,457.

NHTSA complaint #11434901 — an unverified report by a vehicle owner.

at 250,000 miles Hogansville, GA

SUSPENSION

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE DRIVER'S SIDE AXLE FRACTURED, CAUSING THE VEHICLE TO SAG ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO PALLOTTA FORD LINCOLN (4199 CLEVELAND RD, WOOSTER, OH 44691, (330)439-0835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

NHTSA complaint #11414312 — an unverified report by a vehicle owner.

at 250,000 miles Detroit Lakes, MN

SUSPENSION

FORD WINDSTAR REAR AXLE FAILURE HIGHWAY SPEEDS 3/21/21. LEFT REAR TIRE COLLAPSED AGAINST FRAME OF VEHICLE. TOOK VEHICLE TO FORD DEALERSHIP 4/1/21. THEY CONFIRMED AXLE FAILURE AND WOULD NOT COVER UNDER RECALL 15S27. (SEE ATTACHED ESTIMATE TO REPLACE) THEY CONFIRMED PARTS ARE AVAILABLE. CALLED FORD MOTOR COMPANY 4/1/21 800-392-3673 REGARDING RECALL 15S27. THEY WILL NO LONGER COVER RECALL. MAILED FORD MOTOR COMPANY REQUEST TO HONOR RECALL 15S27 4/5/21. NO REPLY YET AS OF 4/13/21. THE WINDSTAR ENGINE, TRANSMISSION, BODY ARE SOUND AND WAS USED DAILY. IF NOT FOR THEY REAR AXLE FAILURE IT WOULD SILL BE USED. I FEEL IF THE RECALL WAS A KNOWN PROBLEM BY FORD AND THE "FIX" FAILED. FORD SHOULD BE REASONABLE TO MAKE IT ROAD READY AGAIN BEING IT WAS A RECALLED PART.

NHTSA complaint #11407864 — an unverified report by a vehicle owner.

at 125,000 miles Redford Charter Township, MI

SUSPENSION

I WAS DRIVING IN A 50 MPH ZONE WHEN I WAS COMING TO A STOP THE LOWER CONTROL ARM BROKE FREE FROM THE SUB FRAME BUT I WAS ABLE TO KEEP CONTROL. VAN IS NOW USELESS AND I ONLY HAVE 125K MILES ON IT.

NHTSA complaint #11364256 — an unverified report by a vehicle owner.

at 1 miles Winston Salem, NC

VEHICLE SPEED CONTROL

THIS WAS MY MOTHERS . NOW MINE THE SPEED ODOMETER JUST GOES EVERY WHERE SOMETIMES IT DOESN'T MOVE AT ALL. AND IT DOES IT DOES SHOW THE RIGHT SPEED ALL THE INSTRUMENT PANEL DOES THE SAME . AND WHEN THAT STARTED THE WINDOWS STOP WORKING TOO. ANY MORE NOR THE RADIO. THEY SAID ITS A MAIN CONTROL MOLECULE. I JUST DON'T KNOW I GOT A TICKET CAUSE IT SAID I WAS GOING 89 IN 65 WOW.. HELP

NHTSA complaint #11349136 — an unverified report by a vehicle owner.

at 1 miles Winston Salem, NC

ELECTRICAL SYSTEM

THIS WAS MY MOTHERS . NOW MINE THE SPEED ODOMETER JUST GOES EVERY WHERE SOMETIMES IT DOESN'T MOVE AT ALL. AND IT DOES IT DOES SHOW THE RIGHT SPEED ALL THE INSTRUMENT PANEL DOES THE SAME . AND WHEN THAT STARTED THE WINDOWS STOP WORKING TOO. ANY MORE NOR THE RADIO. THEY SAID ITS A MAIN CONTROL MOLECULE. I JUST DON'T KNOW I GOT A TICKET CAUSE IT SAID I WAS GOING 89 IN 65 WOW.. HELP

NHTSA complaint #11349136 — an unverified report by a vehicle owner.

at 100,000 miles Gary, IN

WHEELS

THE AXLE ON THE BACK DRIVER'S SIDE IS TERRIBLY RUSTED TO THE POINT OF NO REPAIR. THE MECHANIC STATED IT IS A RECALL PROBLEM AND NEEDS TO BE TAKEN TO THE FORD DEALER. HE ALSO STATED THAT IT IS DANGEROUS TO DRIVE DUE TO THE PROBLEMS THAT IT WAS CAUSING THE WHEEL TO NOT FIT OR STAY ON CORRECTLY CAUSING IT TO RUB ON THE VANS SURFACE CAUSING A BLOWOUT AND MAKING DRIVING ALMOST IMPOSSIBLE AND DANGEROUS. THANK GOD MY SON DROVE IT AND NOT MYSELF. THANK GOD THAT HE IS OKAY. THIS PROBLEM NEEDS TO BE DEALT WITH ASAP. I AM A FOSTER MOM AND DRIVE CHILDREN IN THIS VAN AND IT DEFINITELY NEEDS TO BE INSPECTED FOR THE PROBLEMS AND REPAIRED. MY SON WAS ON HIS WAY TO PUT GAS INTO THE VEHICLE WHEN THIS HAPPENED. THE KIDS AND I WERE GOING TO HIT THE HIGHWAY AND GO TO A FOOD PANTRY IN THE ADJOINING CITY. THANK GOD WE DIDN'T. THIS ALL HAPPENED WHILE MY SON TOOK THE CAR TO PUT GAS IN BEFORE THE KIDS AND I WERE TO LEAVE OUT. WE HAD ALREADY STATED THAT THE WHEEL WASN'T FITTING ON WELL AND DECIDED TO TAKE IT TO THE MECHANIC. THE MECHANIC TOLD US THERE WAS NOTHING HE COULD DO BECAUSE OF THE CORROSION AND THEN INFORMED US ABOUT THE RECALL ON THE VEHICLE AND THE PROBLEMS THIS MODEL WAS HAVING WITH THE AXLES AND RUST AND CORROSION AND OTHER PROBLEMS. THANK GOD THIS WAS ON A CITY STREET AND AT THE TIME THERE WAS LITTLE TRAFFIC, OTHERWISE IT COULD HAVE BEEN A DANGEROUS MESS.

NHTSA complaint #11325615 — an unverified report by a vehicle owner.

at 100,000 miles Gary, IN

SUSPENSION

THE AXLE ON THE BACK DRIVER'S SIDE IS TERRIBLY RUSTED TO THE POINT OF NO REPAIR. THE MECHANIC STATED IT IS A RECALL PROBLEM AND NEEDS TO BE TAKEN TO THE FORD DEALER. HE ALSO STATED THAT IT IS DANGEROUS TO DRIVE DUE TO THE PROBLEMS THAT IT WAS CAUSING THE WHEEL TO NOT FIT OR STAY ON CORRECTLY CAUSING IT TO RUB ON THE VANS SURFACE CAUSING A BLOWOUT AND MAKING DRIVING ALMOST IMPOSSIBLE AND DANGEROUS. THANK GOD MY SON DROVE IT AND NOT MYSELF. THANK GOD THAT HE IS OKAY. THIS PROBLEM NEEDS TO BE DEALT WITH ASAP. I AM A FOSTER MOM AND DRIVE CHILDREN IN THIS VAN AND IT DEFINITELY NEEDS TO BE INSPECTED FOR THE PROBLEMS AND REPAIRED. MY SON WAS ON HIS WAY TO PUT GAS INTO THE VEHICLE WHEN THIS HAPPENED. THE KIDS AND I WERE GOING TO HIT THE HIGHWAY AND GO TO A FOOD PANTRY IN THE ADJOINING CITY. THANK GOD WE DIDN'T. THIS ALL HAPPENED WHILE MY SON TOOK THE CAR TO PUT GAS IN BEFORE THE KIDS AND I WERE TO LEAVE OUT. WE HAD ALREADY STATED THAT THE WHEEL WASN'T FITTING ON WELL AND DECIDED TO TAKE IT TO THE MECHANIC. THE MECHANIC TOLD US THERE WAS NOTHING HE COULD DO BECAUSE OF THE CORROSION AND THEN INFORMED US ABOUT THE RECALL ON THE VEHICLE AND THE PROBLEMS THIS MODEL WAS HAVING WITH THE AXLES AND RUST AND CORROSION AND OTHER PROBLEMS. THANK GOD THIS WAS ON A CITY STREET AND AT THE TIME THERE WAS LITTLE TRAFFIC, OTHERWISE IT COULD HAVE BEEN A DANGEROUS MESS.

NHTSA complaint #11325615 — an unverified report by a vehicle owner.

at 154,000 miles BAY City, MI

SUSPENSION

BRACING ON REAR AXLE DID NOT WORK, THE BRACING RETAINED ROAD SALT AND MOISTURE CAUSING THE AXLE TO FAIL. I WAS DRIVING TO WORK WHEN THE AXLE BROKE AND ALMOST WENT INTO A DICH.

NHTSA complaint #11297689 — an unverified report by a vehicle owner.

at 130,000 miles Rothschild, WI

SUSPENSION

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 32 MPH ENTERING A RAMP TO THE FREEWAY, THE REAR AXLE FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD WHERE THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S FATHER'S HOUSE. KOCOUREK FORD LINCOLN (2727 N 20TH AVE, WAUSAU, WI 54401, (715) 298-3673) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 15V608000 (SUSPENSION) AND 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA complaint #11289839 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

POWER TRAIN

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

POWER TRAIN

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION

NHTSA complaint #11282494 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

STEERING

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

STEERING

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION

NHTSA complaint #11282494 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

VISIBILITY/WIPER

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THE TRANSMISSION

NHTSA complaint #11282498 — an unverified report by a vehicle owner.

at 60,000 miles SAN Juan, PR Fire

VISIBILITY/WIPER

I HAVE 3 PROBLEMS WITH MY 1999 FORD WINDSTAR WHICH CURRENTLY HAS 60,000 MILES. ONE OF THEM IS THE GLASS IN FRONT WHEN I'M DRIVING IN THE RAIN I HAVE TO TURN ON THE WIPERS THE DRIVER'S SIDE IN THE MIDDLE PART OF THE WIPER STAYS WET WHILE THE PASSENGER SIDE CLEANS VERY WELL. THE OTHER PROBLEM I'VE ALWAYS HAD IS THE POWERSTEERING WHEN I'M DRIVING, I'M GOING TO TURN TO THE SIDE AND THE CAR TURNS OFF THE GUIDE GETS HARD AND I CAN'T STRAIGHTEN IT TO TURN IT ON AGAIN. THE LAST PROBLEM IS THE TRANSMISSION, ONE DAY THE FAMILY WENT ALL TOGETHER IN THE CAR AND SHORTLY AFTER WE REALIZED THAT IT WAS OVERHEATING WE PARKED IN THE GRASS WE TURNED OFF THE CAR AND THE PART OF THE ENGINE CAUGHT FIRE AFTER THE ACCIDENT WE REALIZED THAT THE TRANSMISSION LIQUEFIED OIL. I HAD THE TRANSMISSION REPAIRED AND BEGAN TO GIVE SOME TIRESOME EVERY TIME I CHANGED GEARS. THE CAR IS CURRENTLY PARKED WITH THE DAMAGED TRANSMISSION. I UNDERSTAND THERE IS A RECALL FOR THIS TRANSMISSION

NHTSA complaint #11282494 — an unverified report by a vehicle owner.

at 134,000 miles Parker, CO

SUSPENSION

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) IN 2015. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE DROPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND, WHEN INSPECTED, THE CONTACT NOTICED THAT THE TIRES WHERE CAVED INWARDS. THE VEHICLE WAS TOWED TO GROOVE FORD (10039 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 523-9154) WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 134,000.

NHTSA complaint #11279070 — an unverified report by a vehicle owner.