99 of the
2,040 complaints about the 1999 Ford Windstar are about the
throttle and cruise control — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
120,000 miles.
C
99
Complaints
5
Crashes
7
Fires
1
Injuries
Exactly what failed
Vehicle Speed Control
7878.8%
Cruise Control
99.1%
Linkages
55.1%
Accelerator Pedal
55.1%
Cables
22.0%
Acceleration & Cruise Control across every Ford Windstar year
The contact owns a 1999 Ford Windstar. The contact stated while attempting to move the vehicle up her driveway, the vehicle began to accelerate uncontrollably. The contact was able to turn off the vehicle without shifting into the park. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 156,457.
NHTSA complaint #11434901 — an unverified report by a vehicle owner.
at 1 milesWinston Salem, NC
VEHICLE SPEED CONTROL
THIS WAS MY MOTHERS . NOW MINE THE SPEED ODOMETER JUST GOES EVERY WHERE SOMETIMES IT DOESN'T MOVE AT ALL. AND IT DOES IT DOES SHOW THE RIGHT SPEED ALL THE INSTRUMENT PANEL DOES THE SAME . AND WHEN THAT STARTED THE WINDOWS STOP WORKING TOO. ANY MORE NOR THE RADIO. THEY SAID ITS A MAIN CONTROL MOLECULE. I JUST DON'T KNOW I GOT A TICKET CAUSE IT SAID I WAS GOING 89 IN 65 WOW.. HELP
NHTSA complaint #11349136 — an unverified report by a vehicle owner.
at 102,000 milesWahiawa, HI
VEHICLE SPEED CONTROL
I BOUGHT A 99 WINSTARR A FEW MONTHS AGO AND JUST RECENTLY THE INSTRUMENT CLUSTER STARTED DANCING, AND THERE IS NO POWER T THE RADIO OR THE CIGARETTE LIGHTER UNDERNEATH IT. I ALSO SPRUNG A TRANS LEAK AND FIXED IT BUT THE CAR SPUTTERS THEN SHUTS OFF AND I HAVE TO RESTART IT
NHTSA complaint #10957966 — an unverified report by a vehicle owner.
Marietta, GA
VEHICLE SPEED CONTROL
THE DEALER LOCATED IN THE SANDY SPRING REJECTED TO THE TAKE REMEDY ACTION ON THE RECALL 09S09. I COMPLAINED TO THE DEALER SERVICE DEPARTMENT THAT THE ODOMETER IS MALFUNTIONING WHEN IT IS IN OPERATION. IT SUDDENLY CAUSE UNKNOWN ACCELERATION WHEN USING THE CRUISE CONTROL. IT IS ALSO FOUND OUT THE BRAKE HOSE IS LEAKING AS RESULTS OF THE SPEED CONTROL MODIFICATION SYSTEM BY THE LOCAL MECHANIC SHOP.
NHTSA complaint #10852180 — an unverified report by a vehicle owner.
Lannon, WI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V030000 (STRUCTURE), 10V385000 (SUSPENSION), AND 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER OWNED DUE TO NUMEROUS FAILURES. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE SEVERAL UNKNOWN REPAIRS WERE PERFORMED, BUT FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10786812 — an unverified report by a vehicle owner.
Bristol, CT
VEHICLE SPEED CONTROL
ABS LIGHT CAME ON CONTINUALLY FOR THE LAST 6000 MILES. BROUGHT THE VEHICLE TO FORD IN PLAINVILLE, CT AND THEY TOLD ME THERE WAS NO RECALL AND THE COST WAS TO INCLUDE A NEW COMPUTER FOR AN UNREASONABLE DOLLAR AMOUNT. STILL NOT CORRECTED AND I UNDERSTAND THAT THE ABS SYSTEM IS NOT WORKING. HAVE CHECKED OTHER OWNERS AND THEY HAVE THE SAME PROBLEM. ALSO HAVE A CRUISE CONTROL SYSTEM THAT IS NOT WORKING. HAVE BEEN TOLD THAT I NEED A NEW HARNESS FOR A COST OF OVER #300. STILL NOT ACTIVATED.
NHTSA complaint #10704683 — an unverified report by a vehicle owner.
East Bethel, MN
VEHICLE SPEED CONTROL
ABS LIGHT KEEPS COMING ON. REPLACED ALL SPEED SENSORS AND FRONT AXLE TONE RINGS EVEN REBUILD THE ABS CONTROL MODULE. THIS IS COSTING ME ALLOT OF MONEY AND THE ABS LIGHT STILL COME ON EVEN AFTER I HAVE COMPLETED ALL THE NECESSARY REPAIRS. FORD NEEDS TO RECALL THESE WINDSTARS TO MAKE THE NECESSARY REPAIRS FOR THESE VEHICLES.
NHTSA complaint #10639471 — an unverified report by a vehicle owner.
Cleveland, OH
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY. THE FAILURE WOULD OCCUR SPORADICALLY AND AT ANY GIVEN SPEED. THE VEHICLE WOULD SWAY ABNORMALLY WHEN BEING DRIVEN AND THE STEERING WHEEL WOULD OFTEN SEIZE WITHOUT WARNING. ADDITIONALLY, THE CONTACT EXPERIENCED THE VEHICLE LUNGING FORWARD AND VIOLENTLY JERKING WHEN IN DRIVE OR REVERSE ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE TIMEFRAME HAD EXPIRED FOR THE CONTACT TO HAVE ADDITIONAL REPAIRS PERFORMED THAT HAD NOT BEEN SCHEDULED WITHIN THE REQUIRED TIMEFRAME FOR THE RECALL REPAIRS. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 8/14/14*CN UPDATED 8/22/2014
NHTSA complaint #10579683 — an unverified report by a vehicle owner.
at 202,108 milesPortland, ORCrash
VEHICLE SPEED CONTROL
MY BATTERY HAS BEEN DYING DUE TO BAD SENSORS, WHEN I DID GET IT STARTED IT BECAME STUCK HIGH REVVING ,THE CAR ACCELERATED AND SMASHED INTO THE CURB IN FRONT OF ME, AND THE BRAKES WOULDN'T WORK SO EVEN WHEN I STEPPED ON THE BRAKES TO PUT IN REVERSE THE CAR WENT FLYING INTO THE CURB BEHIND ME, I FINALLY GOT THE VEHICLE TO A COMPLETE STOP BY PULLING UP THE EMERGENCY BRAKE. THEN I HAD THE CAR TOWED TO MY HOUSE.
NHTSA complaint #10564722 — an unverified report by a vehicle owner.
at 119,380 milesTerre Haute, IN
VEHICLE SPEED CONTROL
MY 19YR OLD DAUGHTER WAS TRAVELING TO NEW JERSEY FROM INDIANA ON RT.70. WHEN USING THE CRUISE CONTROL ATTEMPTED TO EXIT FOR A REST STOP WHEN SHE APPLIED THE BREAK THE ABS LIGHT CAME ON AND THE CRUISE CONTROL DID NOT DISENGAGE. SHE HAD COMMITTED TO THE EXIT RAMP THANK GOD SHE WAS ABLE TO MOVE BACK OFF THE RAMP JUST IN TIME TO MISS THE OVER PASS BARRIER. SHE HAD TO RIDE THE SHOULDER SHUTTING DOWN THE IGNITION ONCE SHE DID THAT SHE WAS ABLE TOB RESUE. SHE DID NOT USE THE CRUISE CONTROL AGAIN AND BUT THEN THE ENGINE LIGHT CAME ON A COLD START. I CHECK THE CODE AND DTCS FOUND WADE BANK ONE AND TWO LEAN FOUND A BAD PCV VALVE AND REPLACED IT. BUT WHEN READING THE CODES FOUND 9 ADDITIONAL CODES C1185 C1198 C1194 C1254 C1256 C1250 C1242 C1214 AND C1210. I THEN CALLED THE FORD DEALERSHIP AND CHECKED FOR RECALLS. FINDING 3 I FOLLOWED UP HAVING TWO BEING SERIOUS AND HAVING TO DO WITH SPEED CONTROL REAR SUBFRAME AND REAR SUPPORT. WHEN ASKING THE SERVICE ADVISOR WHAT THESE CODES MEANT HE HAD NO CLUE HE SAID AND WITHOUT A COSTLY SCANNER CHARGE THE TECH HAD NO IDEA. SO AS ALWAYS I HIT THE INTER NET ANDEASILY FOUND NUMEROUS COMPLAINTS . . . I WAS A SERVICE ADVISOR FOR HONDA FOR 5YRS AND A TECH FOR 10 PRIOR. I NEVER PUT MY CUSTOMERS LIFE ON THE LINE WTH? IS FORD TEACHING THESE MEN? I WILL HAVE TO INSPECT AND REPAIR THIS VEHICLE MYSELF BEING DISABLED THIS WILL NOT COME EASY. I DON'T TRUST THEM AT ALL ANYMORE. MY FAMILY'S LIFE IS TO IMPORTANT TO HAVE A MONEY HUNGRY COMPANY KILL THEM. AND ONCE REPAIRS ARE FINISHED I WILL SELL IT AND BUY A HONDA. YES HONDA IS NOT PERFECT BUT I HAVE NEVER SEEN THE COMPANY EVER MISLEAD CUSTOMERS INTENTIONALLY AS THIS AND WHEN THEY MESSUP THEY COVER THEIR CUSTOMERS AND FIX IT RIGHT.UNREAL.
NHTSA complaint #10552478 — an unverified report by a vehicle owner.
at 180,000 milesWilmington, NC
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO REDUCE SPEED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED HE BEGAN TO SMELL A BURNING ODOR AND THE VEHICLE FAILED TO BRAKE IMMEDIATELY. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT INFORMED THE CONTACT THAT THE VEHICLE WAS NOT LISTED UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10543265 — an unverified report by a vehicle owner.
at 150,000 milesHigh Point, NC
VEHICLE SPEED CONTROL
ABS AND TRAC FAILURE LIGHTS COME ON, WINDOWS WON'T GO UP AND DOWN, CRUISE CONTROL CUTS IN AND OUT AND THE CHECK ENGINE LIGHT FLASHES WHEN CRUISE IS ON. FORD REFUSES TO DEAL WITH THIS SITUATION AND STAND BY THEIR PRODUCT.
NHTSA complaint #10533211 — an unverified report by a vehicle owner.
at 200,000 milesBIG Rapids, MI
VEHICLE SPEED CONTROL
THE ENGINE CARRIAGE IS RUSTED OUT, AND THE REAR AXLE IS CRACKED DUE TO RUST. THE MAIN ARM OF THE BALL JOINT IS COMPLETELY PULLED AWAY FROM THE FRAME BECAUSE OF THE RUST. I CONTACTED BAAB FORD IN REED CITY MICHIGAN, BECAUSE I WAS TOLD BY THE MECHANIC I TOOK IT TO ORIGINALLY THAT THIS WAS A RECALLED PRODUCT. BAAB FORD TOLD ME YES IT IS A RECALL ISSUE, BUT NO THEY WONT FIX MY VEHICLE BECAUSE THE VIN DOESN'T COME UP AS ONE OF THE VEHICLES EFFECTED BY THE RECALL. I CONTACTED FORD MOTOR COMPANY AS THEY HAD ADVISED ME, FORD MOTOR COMPANY TOLD ME, MY VEHICLE ISN'T ON THE RECALL LIST, REGARDLESS OF THE FACT THAT IT HAS BOTH OF THE PROBLEMS THAT 1998 - 2003 FORD WINDSTAR WAS RECALLED FOR. THE VEHICLE SPEEDS UP WHENEVER IT HITS A BUMP AND ALSO PULLS TOWARDS THE CENTER LINE ESPECIALLY ON SLIPPERY ROADS OR WHERE LOSS OF TRACTION OCCURS. IT ALSO WEARS OUT TIRES EVERY 2 WEEKS.
NHTSA complaint #10510170 — an unverified report by a vehicle owner.
at 192,507 milesFederal WAY, WA
VEHICLE SPEED CONTROL
ABS LIGHT COMES ON AFTER ENGINE WARM-UP AND REMAINS ON. AFTER ENGINE COMPARTMENT HAS COOLED, LIGHT IS OFF AT RESTART. IT WILL THEN COME ON AGAIN AFTER ENGINE WARMUP. SPEED CONTROL IS INTERMITTENTLY INOP.
NHTSA complaint #10473305 — an unverified report by a vehicle owner.
at 200,000 milesFairfield, CA
VEHICLE SPEED CONTROL
ABS LIGHT ILLUMINATED A FEW MONTHS AFTER A RECALL WAS COMPLIED BY FORD. THE RECALL CONSIST OF REPLACING A BRAKE PRESSURE SWITCH, CRUISE CONTROL PART, AND ABS MODULE.
NHTSA complaint #10472693 — an unverified report by a vehicle owner.
at 142,000 milesBellevue, NEFire
VEHICLE SPEED CONTROL
I START MY 99 FORD WINDSTAR WITH MY WIFE INSIDE THE VEHICLE AND MY TWO DAUGTHERS AND MY SON WHEN I SAW SMOKE COMMING TRUE THE HOOD THEN I OPEN THE HOOD AND MY SURPRISE WAS THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH ON FIRE I WAS SO SCARED THEN I JUST TAKE MY KIDS AND WIFE OUT OF THE VEHICLE AND COMBACK TO STOP THE FIRE THANKS GOD I HAVE FIRE EXTINGUISHER CLOSE BUT WE HAVE TO STOP THIS FROM HAPPENING TO SOMEONE ELSE.
NHTSA complaint #10442128 — an unverified report by a vehicle owner.
at 65,000 milesOrlando, FL
VEHICLE SPEED CONTROL
THE ANTILOCK BRAKES LIGHT STAYS ON,AND ABS DOES NOT WORK. FORD DID RECALL RELATED TO THE BRAKES FLUID CAUSING A FIRE, NOW THE CRUISE CONTROL DOES NOT WORK.ABS IS A SAFETY ISSUE . THIS IS A MANUFACTURER DEFECT AND SHOULD BE CORRECTED. PLEASE DON'T WAIT UNTIL MORE PEOPLE DIE. RECALL THIS SHABBY WORKMANSHIP.
NHTSA complaint #10441236 — an unverified report by a vehicle owner.
at 150,000 milesTurtle Lake, WI
VEHICLE SPEED CONTROL
1999 FORD WINDSTAR: THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) (2B264) LOCATED UNDER THE MASTER CYLINDER (BEHIND THE AIR FILTER) HAS LEAKED AN EXCESSIVE AMOUNT OF BRAKE FLUID. THE FLUID ACCUMULATES ON THE POWER CONNECTORS FOR THE ABS BRAKE SYSTEM WHICH ARE POWERED BY FUSES 101 AND 102 AND ARE BOTH 40 AMP. THE CRUISE CONTROL HAS FAILED AND WE ARE FEARFUL THAT THIS LEAKING BRAKE FLUID WILL CAUSE A FIRE.
NHTSA complaint #10440244 — an unverified report by a vehicle owner.
Saint Clair, MO
VEHICLE SPEED CONTROL
3 TRANSMISSIONS...MULTIPLE REPAIRS ALL OF WHICH FORD IS AWARE AND CAUSED BY FAULTY DESIGN. RECALLED FOR AXLE AND FRAME ROTTING. FORD USED EPOXY AND A BRACE TO "REPAIR". UNSAFE REPAIR! WARRANTY OFFERED IS ONLY 12 MONTHS, SO FORD ALSO AGREES IT WONT LAST. FRAME AND AXLE SHOULD LAST THE LIFE OF VEHICLE. THIS IS A DANGEROUS VEHICLE AND FORD ISNT WILLING TO TAKE ANY RESPOSIBILITY. THEY HAVE KOWN ABOUT THESE PROBLEMS FOR YEARS, AND ARE NOW SAYING THEY ARENT RESPONSIBLE.
NHTSA complaint #10403488 — an unverified report by a vehicle owner.
at 120,000 milesOgden, UT
VEHICLE SPEED CONTROL
*CRUISE CONTROL STOPPED WORKING BEGINNING OF 2011, NEVER CAME BACK ON. *ABS LIGHT TURNS ON/OFF INTERMITTENTLY. STARTED ABOUT 1 YEAR AGO; 5/2010. *SIDE DOOR LOCKS DON'T WORK CORRECTLY AND GET STUCK (HAVE TO MANUALLY PULL THEM UP). STARTED APPROX. 7/2010. *PASSENGER DOOR DOES NOT UNLOCK FROM THE OUTSIDE WITH AUTOMATIC LOCK BUTTON OR KEYS. STARTED APPROX. 1/2011. *HEATER ONLY WORKS IN BACK, NOT FRONT. STARTED APPROX. 10/2010. *OPEN REGULATOR WINDOW LOOSENED AND BROKE OFF, SHATTERING, WHILE ON INTERSTATE. BOUGHT REPLACEMENT WINDOW, BUT THE REGULATOR ASSEMBLY DOES NOT COME IN SINGLE PARTS, SO I HAVE NOT PURCHASED A REPLACEMENT PLASTIC SECURER TO HOLD THE REAR OF THE WINDOW ON. 5/7/2011. I FEEL THERE IS MORE I'M FORGETTING, BUT I CAN'T THINK OF ANYTHING AT THIS TIME.
NHTSA complaint #10400687 — an unverified report by a vehicle owner.
at 72,000 milesDeltona, FL
VEHICLE SPEED CONTROL
RECALL REPAIR WORK WAS COMPLETED FOR 09V399000 ON VEHICLE. VEHICLE NOW HAS ABS LIGHT AND TRANSACTION CONTROL LIGHT. FORD ADVISES ISSUE WHERE ABS MODULE IS FAULTY, AS WELL AS TRACTION CONTROL CONCERNS. HOWEVER FORD CANNOT DIAGNOSE TRANSACTION CONTROL UNTIL ABS MODULE IS REPLACED BUT WILL NOT COVER THE ABS MODULE DUE TO IT NOT BEING IN THE RECALL. HOWEVER, THE VEHICLE IS EXPERIENCING THE SAME ISSUES AS OTHER CONSUMER COMPLAINTS REFERENCING THIS RECALL. I CONTINUE TO HAVE ABS ISSUES AS WELL AS CONTINUE TO SMELL A BURNING SMELL (SIMILAR TO PLASTIC BURNING).
NHTSA complaint #10396644 — an unverified report by a vehicle owner.
at 127,445 milesHagerstown, MD
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS ABNORMALLY PULLING TO THE RIGHT IN WOULD SPORADICALLY BECOME STUCK IN PARK. ON A SEPARATE OCCASION THE CONTACT WAS DRIVING 30 MPH WHEN THE CHECK ENGINE AND OVERDRIVE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED YET THE FAILURE PERSISTED AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES WHERE SEVERAL UNKNOWN REPAIRS WERE MADE BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED THAT THE BATTERY WAS REPLACED FIVE TIMES AND THE SHE WAS RECENTLY MADE AWARE OF TWO OPEN RECALLS ON THE VEHICLE; NHTSA CAMPAIGN ID NUMBERS: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND 09V399000 (VEHICLE SPEED CONTROL). NEITHER RECALL REPAIR HAD YET BEEN PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 127,445 AND THE APPROXIMATE CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10372657 — an unverified report by a vehicle owner.
at 160,000 milesPaso Robles, CA
VEHICLE SPEED CONTROL
RECALL ID# 09V399000 WAS COMPLETED FEW MONTHS AGO, NOW ABS ON DASH IS ON FEW MINUTES AFTER THE VEHICLE IS PUT IN MOTION. DEALER PINPOINTED TROUBLE TO ABS CONTROL MODULE. OVERHEATING OF THE BOARD COULD BE THE RESULT OF THE LEAKING SCDS ON THE MODULE CONNECTOR. DEALER WANTS TO CHARGE ME $ 1,000 TO FIX THE PROBLEM.
NHTSA complaint #10361648 — an unverified report by a vehicle owner.
at 129,000 milesWorcester, MA
VEHICLE SPEED CONTROL
I HAVE A FORD WINDSTAR YEAR 1999. ABOUT TWO WEEKS AGO THE TWO BRAKE LIGHTS WENT ON, I HAD A FUSE # 10 BLOWN AND A NON WORKING SPEEDOMETER DIAL.( THE CRUISE CONTROL HAS THREE MONTHS THAT IS NOT WORKING) I DID TAKE A LOOK AT THE OWNER'S MANUAL. IN THE MANUAL I READ THAT REASON FOR THE BREAK LIGHT TO COME ON WAS THE LOWER LEVEL OF BRAKE FLUID IN THE RESERVOIR AND SO IT WAS. I ADDED SOME BRAKE FLUID AND THE LIGHT WAS OFF. IN THE MEAN TIME I DID CHECKED THE FUSE PANEL AND I FOUND THIS FUSE #10 WAS BLOWN AND I REPLACED IT, BUT HALF AN HOUR LATER I GOT A BLOWN FUSE AGAIN. ALSO THE ABS LIGHT WAS ON AND SO I DECIDED TO SEE A MECHANIC. I DID GO TO A REPAIR SHOP AND I WAS TOLD THAT MY VAN HAS A SERIOUS PROBLEM. SCDS UNDER THE MASTER CYLINDER HAS DEVELOPED A BAD LEAK. THE SCDS SWITCH IS LEAKING AND THAT MAY CAUSE A FIRE SOONER OR LATER. THIS LEAK HAS CAUSED A SHORT AND A FUSE TRIP #10 THIS BREAK FLUID LEAK HAS WICKED DOWN THE WIRES TO THE ABS MODULE. I WAS TOLD THAT THIS LEAKY SWITCH HAS CAUSED ALL THE PROBLEM IN MY VAN. SPEEDOMETER, CRUISE CONTROL AND ABS BRAKE SYSTEM ARE NOT WORKING. I WAS TOLD THAT THERE MAY BE A RECALL ON THIS PROBLEMS. I DO NOT KNOWANY THING ABOUT IT. I KNOW THAT IT WAS A RECALL ISSUED ON AUGUST 27,2010 IN REGARD WITH REAR AXEL. I NEVER GOT ANY NOTICE FROM FORD CO. I HAD A BROKEN REAR AXEL ON MARCH 2010 AND I WAS SAVED BY GOOD LUCK. I PAID A LOT OF MONEY TO FIX IT. FORD DID NOT PAY A DIME FOR THIS PROBLEM. FORD NEVER SENDS ME ANY RECALL NOTICES. I'M NEVER GOING TO BUY FORD CARS AGAIN.
NHTSA complaint #10359889 — an unverified report by a vehicle owner.
at 120,000 milesLake Mary, FL
VEHICLE SPEED CONTROL
99 FORD WINDSTAR HAS BEEN HAVING NUMEROUS BATTERY PROBLEMS IN THE LAST 6 MONTHS. WENT THROUGH 3 BATTERIES AND 1 ALTERNATOR. TOOK TO FORD DEALERSHIP WHO COULDN'T FIND A PROBLEM. TOLD ME THERE WERE NO RECALLS FOR SPEED CONTROL DEACTIVATION SWITCH. MY 99 WINDSTAR WAS NOT INCLUDED IN THIS RECALL. TURNS OUT CAR DIED TODAY ON MAJOR HIGHWAY WITH ELECTRICAL PROBLEM. BURNING SMELL UNDER HOOD. I AM COMPLAINING BECAUSE I DELIBERATELY ASKED ABOUT THE SPEED CONTROL DEACTIVATION SWITCH RECALL 2 WEEKS AGO AT FORD DEALERSHIP AND WAS TOLD BY DOMINICK THAT MY CAR WAS NOT INCLUDED IN THAT RECALL. ON OCT. 13 2009 MY CAR WAS INCLUDED IN THAT RECALL. MY ABS LIGHT HAS BEEN ON FOR AGES... MY CAR HAS NOT BEEN AT FORD DEALERSHIP SINCE OCT 13 2009 SO I KNOW THE RECALL WAS NOT PREVIOUSLY PERFORMED. THE DEALER IS COURTESY FORD IN SANFORD FLORIDA... THE CAR WAS TOWED TO THAT LOCATION. IT IS SUNDAY SO THE DEALERSHIP IS CLOSED....
NHTSA complaint #10346690 — an unverified report by a vehicle owner.
at 105,000 milesHouston, TX
VEHICLE SPEED CONTROL
INTERMITTENT ABS WARNING LIGHT. ALREADY HAD VEHICLE SERVICED FOR RECALL 09V399000, BUT CONTINUE TO GET INTERMITTENT ABS WARNING LIGHT.
NHTSA complaint #10343372 — an unverified report by a vehicle owner.
at 100,441 milesPhila, PA
VEHICLE SPEED CONTROL
AFTER THE INITIAL RECALL WORK WAS PERFORMED ON MY 1999 FORD WINDSTAR MINI VAN THE ABS LIGHT IS STILL LIT. ACCORDING TO THE PAPERWORK I RECEIVED FROM THE DEALERSHIP THEY INSTALLED A JUMPER HARNESS TO CORRECT THE PROBLEM FOR RECALL 09S09 BUT IT HAS NOT BEEN CORRECTED SINCE THE LIGHT IS STILL ON.
NHTSA complaint #10340999 — an unverified report by a vehicle owner.
at 106,000 milesKeno, ORCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) OCTOBER 2009 AND TOOK THE VEHICLE IN FOR REPAIRS. ON A SEPARATE OCCASION, WHILE DRIVING AT APPROXIMATE SPEEDS OF 55-65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN ABNORMALLY SURGING AND LOSING BRAKE FLUID. IN MAY 2010, THE CONTACT WAS DRIVING AT RELATIVELY LOW, UNKNOWN SPEEDS WHEN THE VEHICLE ABNORMALLY ACCELERATED IN REVERSE AND CRASHED INTO TWO YARD FENCES. THE VEHICLE SUSTAINED MAJOR DAMAGE AND THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CRUISE CONTROL MECHANISM WAS DISCONNECTED. THERE WERE TWO MORE FAILURES. IN ADDITION, THE CONTACT STATED THERE WERE NEVER ANY UNINTENDED ACCELERATION INCIDENTS PRIOR TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE IS 113,000. UPDATED 07/26/10. *LJ UPDATED 09/07/10
NHTSA complaint #10335198 — an unverified report by a vehicle owner.
at 159,000 milesVersailles, MO
VEHICLE SPEED CONTROL
I TOOK MY 1999 FORD WINDSTAR IN FOR RECALL WORK . THEY JUST PUT IN A FUSE LINK. SINCE THEN MY SPEEDOMETER AND TECH HAVE BEEN GOING WILD AND I AM GETTING AND MY ABS LIGHT ALWAYS COMES ON. MY CRUISE CONTROL DON'T WORK RIGHT EITHER AMONG OTHER ISSUES LIKE LEAN CODES!
NHTSA complaint #10334771 — an unverified report by a vehicle owner.
at 55,000 milesGarden Grove, CA
VEHICLE SPEED CONTROL
ON DECEMBER 17, 2009 WE TOOK OUR 1999 FORD WINDSTAR IN TO THE CERRITOS FORD DEALERSHIP IN CA. WE RECEIVED A LETTER FROM FORD THAT OUR VEHICLE WAS BEING RECALLED (RECALL # 09S09) AND AS IT TURNED OUT THE VAN WAS LEAKING AND THEY REPLACED THE LEAKING SWITCH AND HARNESS. BEFORE THE WORK WAS EVEN DONE, I TOLD THEM THAT WE WERE CONCERNED ABOUT THE ABS LIGHT THAT WAS ON OUR DASHBOARD. THE RECALL SUMMARY STATES THAT THE "WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE." ON OUR INVOICE, THE DEALERSHIP FAILED TO NOTE OUR CONCERN REGARDING THE ABS AND NEVER STATED WHETHER OR NOT THEY INSPECTED THE ABS CONTROL MODULE CONNECTOR. ALTHOUGH I AM AWARE THAT THERE COULD BE OTHER FACTORS CAUSING THE ABS LIGHT TO SHOW UP, I AM DEEPLY CONCERNED THAT THE RECALL WAS NOT FULLY COMPLETED. I AM AWARE THAT THE ISSUES WE ARE HAVING COULD RESULT IN A CAR FIRE. I JUST WANT CONFIRMATION THAT THE INSPECTION WAS DONE AND IF THE CONNECTOR NEEDS TO BE REPAIRED, THAT FORD TAKES CARE OF IT WITH NO OUT-OF-POCKET FROM ME. I HAVE CONTACTED BOTH THE SERVICE MANAGER AT CERRITOS & FORD CO. DIRECTLY. I WAS TOLD THE RECALL WAS COMPLETED ALTHOUGH THEY CANNOT SAY WHETHER OR NOT THE INSPECTION OF THE ABS CONTROL MODULE CONNECTOR WAS PERFORMED. THEY SAID I COULD PAY FOR AN EXPENSIVE DIAGNOSTIC TEST THROUGH THE DEALERSHIP WHERE THEY COULD DETERMINE IF THERE ARE ISSUES WITH THE ABS THAT WERE A RESULT OF FRAUD OR POOR WORKMANSHIP. EITHER WAY, ALL OF THIS WILL COST ME A LOT OF MONEY FOR SOMETHING I ASKED TO HAVE TAKEN CARE OF AT THE TIME I BROUGHT THE VAN IN FOR THE RECALL. I'M REALLY FRUSTRATED AND CONCERNED ABOUT THIS AS WELL AS OTHER ISSUES PERTAINING TO THIS VAN THAT I BELIEVE ARE RECALL RELATED. OUR TAIL-LIGHTS WON'T WORK DESPITE NEW BULBS, OUR BRAKES SOMETIMES SPUTTER AND DON'T ALWAYS STOP IMMEDIATELY. WE'VE HAD 4 CLOSE CALLS RELATED TO OUR BRAKES AND I WONDER HOW MUCH OF THIS IS RECALL-RELATED.
NHTSA complaint #10334676 — an unverified report by a vehicle owner.