34 of the
373 complaints filed about the Genesis GV70
are about the other systems —
9% of everything owners reported.
The worst model year for it is 2022.
Back-up camera stopped working. Upon Reverse, a green screen appears that says "No Camera Signal Received. Please try again later". Green screen disappears when car is put in Drive. Issue did not correct itself upon on/off cycle. Car will be taken into dealer for repair.
NHTSA complaint #11750538 — an unverified report by a vehicle owner.
On June 8, 2026, while driving home from work and actively entering the freeway, the vehicle experienced a sudden, severe, and catastrophic loss of propulsion. Despite pressing the accelerator, the vehicle completely refused to accelerate beyond 30 mph, forcing me to navigate active highway traffic at a dangerously low speed. This sudden failure to accelerate while merging onto a high-speed interstate created an immediate, life-threatening situation, leaving the vehicle highly vulnerable to a severe rear-end collision. The vehicle was towed to an authorized Genesis dealership on June 9, 2026. Genesis Motor America (GMA) corporate customer service was notified, and Case #42801757 was opened. On June 25, 2026, the dealership stated they performed code scans and test drives but could not replicate the intermittent symptom or find any stored fault codes, declaring the vehicle ready for pickup without identifying or correcting the root cause of this severe defect. When challenged on the phone regarding the severe safety risk of driving a vehicle that unpredictably loses highway propulsion, the service advisor dismissed the life-threatening concern as "hypothetical." On July 3, 2026, GMA Customer Service provided their assessment on Case #42801757, rigidly stating the vehicle is not eligible for Lemon Law relief and instructing me to follow the dealer's advice to pick up the un-repaired car. Genesis is actively using the threat of immediate loaner car charges to force an unsafe vehicle back onto public roads. I am uploading the full email correspondence as evidence that Genesis corporate is forcing a vehicle with an unaddressed, life-threatening propulsion failure back into service.
NHTSA complaint #11749215 — an unverified report by a vehicle owner.
The air conditioning system in my 2022 Genesis GV70 appears to have a recurring evaporator core failure that results in loss of cold air and unsafe driving conditions. The first failure occurred in March 2026 at approximately 60,541 miles. Prior to failure, the vehicle produced a whirring noise and inconsistent temperatures from different vents, eventually stopping the production of cold air entirely. The vehicle was taken to a dealership/service center, where no visible leak was found after a dye test was conducted. The refrigerant was evacuated and recharged, temporarily restoring operation. During that visit, a service representative stated the issue could be related to the evaporator core. The same issue returned only a few months later at approximately 61,500 miles, requiring the vehicle to be brought back to the dealership for service in May 2026. At drop-off, dealership staff again indicated the evaporator core was likely the cause. This defect creates a significant safety concern in hot and humid weather conditions because the air conditioning system is unable to properly dehumidify the cabin and defog the windshield. My visibility while driving was impaired because the windshield fogged during rainy and humid conditions. Opening the windows to reduce fogging was not a practical solution due to heavy rain. No warning lights or messages appeared prior to either failure. Based on my own research, other 2022 Genesis GV70 owners appear to be reporting similar recurring air conditioning and evaporator core failures involving repeated refrigerant loss and temporary recharge repairs that do not permanently resolve the issue.
NHTSA complaint #11739881 — an unverified report by a vehicle owner.
2026 GV70, rattle onset at exactly 50 mph. Aero-induced (not road-surface dependent) Local dealer service department confirmed the same rattle on two other 2026 GV70s on the lot.
NHTSA complaint #11737183 — an unverified report by a vehicle owner.
Without any warning, on March 15, 2026, I turned out of a parking lot onto a major road and I noticed it wouldn't accelerate above 20 mph, so I pulled off the road. I tried again and my vehicle still failed to accelerate. And on my third attempt, my vehicle decelerated and was about to completely stall. I managed to turn into a parking lot and avoid getting rear ended. However, this could have been a fatal event. While I was trying to accelerate, the vehicle was quiet as if the car wasn't even running. After shutting the engine off for awhile, I was able to drive the vehicle with caution. I reached out to two Genesis service departments regarding my vehicle failing to accelerate while driving and neither had heard any previous complaints, and the earliest appointment would be mid April. There was no sense of urgency, as I'm left to hesitantly drive my vehicle at the risk of it happening again and getting rear ended. And when my vehicle does go in for service, I'm weary whether the problem will be resolved properly since the service department is unaware of the issue. In addition, I have had this vehicle for only 4 months and 1 month into it, I already took it to service because of fuel odor that had not gone away since the day 1. But the service department didn't find anything wrong with the vehicle, so nothing was done to it. I also swung by another Genesis service department, in case they happened to be familiar with the cause of the odor. My vehicle still has the fuel odor and now I'm wondering if that is related to my vehicle not accelerating. I am seeking your assistance to ensure that the problems with my vehicle are confidently resolved. And I wouldn't want this to happen to anyone else. I am thankful, I was driving and not my teen.
NHTSA complaint #11726876 — an unverified report by a vehicle owner.
I do not know exactly what component failed. All I know is that the vehicle lost power while my wife was driving our children to school at around 8:15 A.M. on February 24, 2026. The vehicle slowed down on its own and could not accelerate when my wife pushed on the gas pedal. There were no warning or check engine lights on the dashboard. Luckily, this happened in a residential neighborhood where traffic is low. This could have caused an accident and/or fatalities if she was driving on busy street or a highway at the time. I contacted Genesis Customer Care. They scheduled me for a service appointment to get the vehicle checked. The vehicle was checked for codes, but nothing came up. They checked the vehicle log but did not find any clues. They told me that everything was normal and they assumed that it was most likely due to an over-the-air update that caused a system reboot. I believe the problem still exists and that it is a matter of time before it happens again.
NHTSA complaint #11725841 — an unverified report by a vehicle owner.
The digital instrument cluster in my 2024 Genesis GV70 has failed multiple times while driving. The vehicle was taken to the dealership on December 20, 2025 for instrument cluster malfunction. The vehicle remained in the shop for approximately four weeks, and the instrument cluster module was replaced. The vehicle was returned to me on January 19, 2026 with representation that the issue had been corrected. On February 8, 2026, only 20 days after the repair, the instrument cluster failed again while the vehicle was in operation. The panel was completely inoperative for approximately two hours. During the failure: Speedometer was not visible, Warning lights were not visible, Fuel gauge was not visible, Safety indicators were not visible, signal lights not working, Automatic Engine Start/Stop system control not working. Entire console goes out. Operating a vehicle without access to critical driving information presents a safety hazard.
NHTSA complaint #11717283 — an unverified report by a vehicle owner.
I'm seeing frequency emergency braking when trying to back into a clear parking space. This occurs about 8-10 times a year. The sensors are clean. There are no doors or lift gates ajar.
NHTSA complaint #11713736 — an unverified report by a vehicle owner.
The radiator of my 2022 Genesis GV70 was damaged due to debris. When speaking with the Genesis technicians, they informed me that this happens frequently with this make and model becuase of the way the grille was manufactured. There is essentially no protection to the radiator which can cause damage to it without your knowledge. I was told it doesn't take a large rock to damage it and you probably wouldn't even know that it happened. Damage to the radiator can cause major issues to the vehicle while driving, potentially causing a major accident on the highway. The repair to the car was not covered, as they claim it was an external factor that caused it, even though the poorly designed grille should protect something as important as a radiator.
NHTSA complaint #11709136 — an unverified report by a vehicle owner.
The coolant system on my 2022 Genesis GV70 has repeatedly failed despite multiple repairs. On April 2, Greenway Genesis diagnosed a coolant leak and replaced several components. The problem returned, and I brought the vehicle back on April 29 because the coolant appeared low again and the engine sounded louder than before. On October 25, Holler Hyundai confirmed another coolant leak, this time involving the integrated thermal management system. The recurring coolant loss places my safety at risk because it can lead to engine overheating, sudden power loss, or engine failure while driving. The issue has been reproduced and confirmed by two separate Genesis/Hyundai service centers. However, the root cause has not been identified or corrected, and the manufacturer has not provided a permanent solution. The vehicle has been inspected multiple times by authorized dealerships, and repair invoices are available for review. Despite these failures, no coolant warning light or dashboard message ever appeared, which raises concern that a sensor or monitoring component may not be functioning correctly. There were no warnings or messages at any point before or during the coolant loss. The vehicle is currently at Greenway Genesis and is available for inspection. Based on multiple repeated failures and the absence of any warning indicators, there appears to be an unresolved defect that could create a safety hazard while the vehicle is in operation.
NHTSA complaint #11697237 — an unverified report by a vehicle owner.
I was driving and I wasnt merging, no one was in front or behind me and my car had a collision warning and forced me to brake 3 times in a row. I was going 30 miles per hour and it made me brake really quickly, then it went forward, broke again by itself, went and then broke one more time. I had to wait for it to be normal before entering the freeway. Very scary
NHTSA complaint #11696943 — an unverified report by a vehicle owner.
We (wife and I) are the owner of a 2022 Genesis GV70. The vehicle has had multiple dangerous incidents affecting steering and driver control. Most recent event (dated 9/11/25): While driving at ~30 mph on city streets, an alarm sounded, the steering suddenly became very stiff, and the word “Emergency” appeared on the dashboard. This condition lasted briefly but made steering extremely difficult. Prior events (approx. six over the past two years): While driving at highway speeds, the vehicle has suddenly begun to swerve side to side with an alarm sounding — even though the lane assist feature was turned off. These incidents occur randomly, without warning, and cannot be reproduced on demand. Each time, she had to fight the steering to maintain control. Dealer inspection: The vehicle was taken to the Genesis dealership after earlier incidents. They found no diagnostic codes and offered no explanation or repair. Safety Concern: This vehicle appears to have a serious safety defect affecting steering control and stability. The unpredictable loss of normal steering or sudden emergency intervention poses a high risk of an accident. I request that NHTSA investigate this issue to determine whether it is part of a wider defect requiring recall or corrective action.
NHTSA complaint #11686765 — an unverified report by a vehicle owner.
Dear National Highway Traffic Safety Administration, I am submitting this complaint regarding a persistent and concerning issue with my brand-new 2025 Genesis GV70. Since shortly after purchasing the vehicle in April 2025, I’ve experienced a loud metal-to-metal noise when reversing down my driveway — an incline where the issue consistently presents itself. Timeline of Events: June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.” July 8, 2025 – After escalating my concern to Genesis Customer Service, an arrangement was made for a service technician to pick up my vehicle for further investigation. I captured a video of the technician reversing the car from my driveway, clearly demonstrating the noise. July 10, 2025 – I was contacted again and told that no issues were found, and the braking noise was again dismissed as “normal.” However, I have since received a loaner Genesis GV70 (white in color), which does not exhibit the same noise when backing down the same driveway, proving that the issue is not characteristic of all GV70s. Supporting Evidence: I have video evidence comparing both vehicles (loaner vs. my own) reversing down the same driveway. My car (black GV70) emits a distinct metal-to-metal squealing noise, while the white loaner vehicle does not. The sound has been replicable and consistent since the beginning and raises concerns about the safety and long-term impact on the braking system. Request for NHTSA: I am concerned that this issue may indicate a defect in the braking system or component assembly that could worsen over time, compromise safety, or result in premature failure. I respectfully request that NHTSA investigate this matter further as a potential manufacturer defect in the braking system of the 2025 Genesis GV70
NHTSA complaint #11672766 — an unverified report by a vehicle owner.
I experienced a significant safety issue while operating my vehicle. After initiating a turn, the vehicle's acceleration defaulted, causing it to reach speeds of 60 mph in just a few seconds. This rapid increase in speed resulted in the loss of control, leading the vehicle to crash into a guardrail. The incident raised serious concerns about the vehicle’s safety features, including the effectiveness of the acceleration system, braking mechanisms, and stability control. I recommend that the National Highway Traffic Safety Administration (NHTSA) investigate this issue to prevent future accidents and ensure better safety.
NHTSA complaint #11672617 — an unverified report by a vehicle owner.
SAFETY DEFECT: Water intrusion through defective sunroof drainage system creating electrical hazards. Vehicle exhibits water leakage into interior during rainfall due to clogged sunroof drain hose plugs. Water accumulates in dashboard area, cup holders, and center console where electrical components are located, creating potential for electrical shorts, fires, or system failures. Component Failure: Sunroof drainage system fails to properly channel water away from vehicle interior. Manufacturer has issued Technical Service Bulletin 24-BD-008G acknowledging this defect in GV70 and GV80 models, stating "vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material." Safety Risk: Standing water near electrical systems poses fire hazard and potential electrical failure while driving. Interior materials remain saturated creating mold conditions affecting air quality. Driver visibility may be compromised by water dripping from interior surfaces. Dealer Confirmation: Multiple owners report Genesis service technicians confirming drainage system design cannot handle normal rainfall volumes. Other owners have received warranty repairs for identical symptoms after manufacturer initially resisted. Symptoms: No warning lamps appear. Problem manifests during any rainfall with water appearing in cup holders, dashboard areas, and dripping from interior panels. Issue occurs while vehicle is parked or in motion during rain. Widespread Problem: Manufacturer acknowledgment through official Technical Service Bulletin indicates this affects multiple vehicles with same design defect. Component available for inspection. Status: Manufacturer refuses warranty repair despite published Technical Service Bulletin documenting this exact defect. Additional Details: Approximate date incident occurred: Enter the first date you noticed water intrusion (e.g., "March 15, 2025")
NHTSA complaint #11662478 — an unverified report by a vehicle owner.
My vehicle has an electrical sensor issue. The Doors do not always open when fob button is pressed. Locks up and does not perform as described by manufacturer. This makes shopping feel a little scary as we have grown accustomed to a car that would open as we approached it. Not sure from day to day whether it will work or not. The Tailgate does not open and after over a dozen visits and at least fifteen days in the shop there is still no resolution to this problem. This means loading and unloading cargo from a side door. Less than ideal. 15 days with three plus visits. The last event occurred about 10 days ago when the air conditioner went out. We have air but no cool air as the ac compressor stoped working. We had the advantage of the car already being scheduled for the door and gate problem now compounded by the AC unit being broke.
NHTSA complaint #11633613 — an unverified report by a vehicle owner.
Several times now, my Genesis GV70 will make a strange sound on startup. The auto stop light will illuminate and I can't turn it off. The car will have no power to accelerate. I have to turn the car off and back on again for the problem to resolve.
NHTSA complaint #11625233 — an unverified report by a vehicle owner.
The passenger side sideview mirror of my vehicle folds to a closing position while the vehicle is in motion. This has occurred a few times today creating a safety hazard for the occupants of my vehicle and other drivers as I have lost visibility on that side of the vehicle while on the road. I have re-opened the mirror and after a few mins it closes up on its own again. Upon contacting the dealer, they informed me that they don't have any available appointments until 11/15. I reached out to Genesis Corporate and they changed my service dealership. I also informed them of what occurred. I have contacted 2 other dealership to obtain a quick appointment and there is no appointments available.
NHTSA complaint #11622506 — an unverified report by a vehicle owner.
The display in front of the driver which includes speedometer and tachometer, and other info went completely black. A small air bag warning light was the only functioning part of the display, so I assume that the air bags were not operational. Most associated functions such as cruise control were lost. The center accessory display was okay: the radio and navigation seemed okay, for example. The dealer asked me to drive it in to the dealership, which I did with a certain amount of apprehension. He has provided me with a "loaner". He said that I was not the first such failure he has seen at his dealership.
NHTSA complaint #11615026 — an unverified report by a vehicle owner.
Car as purchased new has a loud downing sound that makes it difficult to hear traffic around you. When it happens, it scares the crap out of you. This could lead to an accident. Would like to add video to show how un-safe it it.
NHTSA complaint #11594552 — an unverified report by a vehicle owner.