58 of the
391 complaints filed about the Genesis GV70
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2025.
58
Complaints
100%
Share of all complaints
15
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The instrument cluster display intermittently showed a number components in alarm state such as lane departure, collision warning, blind spot warning, ABS while driving and while parked then seemed to clear and go back to normal . There was no indication of a problem wi09th steering or braking.
NHTSA complaint #11762550 — an unverified report by a vehicle owner.
The instrument cluster display intermittently showed a number components in alarm state such as lane departure, collision warning, blind spot warning, ABS while driving and while parked then seemed to clear and go back to normal . There was no indication of a problem wi09th steering or braking.
NHTSA complaint #11762550 — an unverified report by a vehicle owner.
The instrument cluster display intermittently showed a number components in alarm state such as lane departure, collision warning, blind spot warning, ABS while driving and while parked then seemed to clear and go back to normal . There was no indication of a problem wi09th steering or braking.
NHTSA complaint #11762550 — an unverified report by a vehicle owner.
On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760231 — an unverified report by a vehicle owner.
On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760231 — an unverified report by a vehicle owner.
On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760231 — an unverified report by a vehicle owner.
Hello [XXX], I was wondering are you handling the case against Hyundai/Genesis. I own a 2022 GV70 43K on it, took it to the dealer on 7/24/26 photos on file at the dealer in Dublin, Ca. Got home in the evening, and parked my car in my garage, then left the next evening 7/25/26 to a wedding got home late, 7/26/26 drove my card to get a bite to eat and seen this, (see photos) I reviewed on line and this a known issue with Hyundai/Genesis a well documented factory defect. That the paint just lifts off due to no being cured properly. That it prematurely oxidizes and weakens and peels off, mine is not oxidized but it just has peeled straight off the hood. This is like toyota white tacoma Trucks issues, with paint. Are you handling this and where do I get in on the claim or start one? for a 60K vehicle this is unacceptable. I also have a video. My# is [XXX] if you need to reach out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752958 — an unverified report by a vehicle owner.
This supplements my prior complaint, ODI #11751961, for the same vehicle. Following that complaint, an authorized dealer performed front camera and front radar ADAS calibration on 7/21/2026 and returned the vehicle as operating as designed; the manufacturer's representative confirmed in writing on 7/22/2026 that the camera had been within specification. On 7/23/2026, approximately 1:21–1:35 PM, driving in the left lane of a divided parkway with a concrete median barrier, with HDA2 and Lane Following Assist both active and indicating green, the steering wheel turned the vehicle toward the concrete barrier at least seven times, requiring manual correction each time. This occurred both with a lead vehicle approximately 4 seconds ahead and with no vehicle within more than 10 seconds ahead. Earlier the same day, driving the opposite direction with both systems active and green, the vehicle applied hard automatic braking twice with no vehicle within more than 10 seconds ahead (traffic present only in the adjacent lane); I had to manually accelerate because a following vehicle was close behind. My original complaint reported the automatic braking failing to activate; the system now also activates falsely. Additionally, the hands-on-wheel warning repeatedly illuminated while my hands were on the wheel, taking approximately 30 seconds to detect them. I have stopped driving the vehicle. The manufacturer was notified in writing the same day, and a second repair visit is being arranged. No crash or injury has occurred.
NHTSA complaint #11752400 — an unverified report by a vehicle owner.
This supplements my prior complaint, ODI #11751961, for the same vehicle. Following that complaint, an authorized dealer performed front camera and front radar ADAS calibration on 7/21/2026 and returned the vehicle as operating as designed; the manufacturer's representative confirmed in writing on 7/22/2026 that the camera had been within specification. On 7/23/2026, approximately 1:21–1:35 PM, driving in the left lane of a divided parkway with a concrete median barrier, with HDA2 and Lane Following Assist both active and indicating green, the steering wheel turned the vehicle toward the concrete barrier at least seven times, requiring manual correction each time. This occurred both with a lead vehicle approximately 4 seconds ahead and with no vehicle within more than 10 seconds ahead. Earlier the same day, driving the opposite direction with both systems active and green, the vehicle applied hard automatic braking twice with no vehicle within more than 10 seconds ahead (traffic present only in the adjacent lane); I had to manually accelerate because a following vehicle was close behind. My original complaint reported the automatic braking failing to activate; the system now also activates falsely. Additionally, the hands-on-wheel warning repeatedly illuminated while my hands were on the wheel, taking approximately 30 seconds to detect them. I have stopped driving the vehicle. The manufacturer was notified in writing the same day, and a second repair visit is being arranged. No crash or injury has occurred.
NHTSA complaint #11752400 — an unverified report by a vehicle owner.
When Highway Driving Assist / Lane Following Assist is active — confirmed by illuminated green HDA and lane assist indicators — the vehicle applies uncommanded steering torque, to the left or to the right, strong enough to force the vehicle out of its lane. This occurred on every drive, daily, from delivery on 7/2/2026 (approximately 23,200 miles) until the vehicle was brought in for service on 7/13/2026. The behavior was identical regardless of lane markings (solid, dotted, or absent) and road geometry (straight or curved), at highway speed and on local roads at approximately 30 mph. On multiple occasions the vehicle was pushed toward highway barriers (concrete median and metal guardrail, on both left and right sides) and into the oncoming traffic lane; avoiding barrier contact or returning from the oncoming lane required forceful manual correction, during which the rear of the vehicle oscillated side to side before directional control was fully regained. This occurred regardless of speed. Separately, the forward collision-avoidance / automatic emergency braking system failed to activate on multiple occasions when approaching stopped or slowing traffic, requiring hard manual braking by the driver. No warning lights displayed. An authorized dealer inspected the vehicle 7/13–7/21/2026: scans found no stored diagnostic trouble codes, road tests did not reproduce the behavior, and the dealer performed front camera and front radar ADAS calibration on 7/21/2026. I am currently monitoring the vehicle to determine whether the calibration corrected the behavior. A comparable loaner vehicle of the same brand exhibited correct HDA/LFA operation, which is how I confirmed my vehicle's behavior is abnormal. No crash or injury has occurred.
NHTSA complaint #11751961 — an unverified report by a vehicle owner.
When Highway Driving Assist / Lane Following Assist is active — confirmed by illuminated green HDA and lane assist indicators — the vehicle applies uncommanded steering torque, to the left or to the right, strong enough to force the vehicle out of its lane. This occurred on every drive, daily, from delivery on 7/2/2026 (approximately 23,200 miles) until the vehicle was brought in for service on 7/13/2026. The behavior was identical regardless of lane markings (solid, dotted, or absent) and road geometry (straight or curved), at highway speed and on local roads at approximately 30 mph. On multiple occasions the vehicle was pushed toward highway barriers (concrete median and metal guardrail, on both left and right sides) and into the oncoming traffic lane; avoiding barrier contact or returning from the oncoming lane required forceful manual correction, during which the rear of the vehicle oscillated side to side before directional control was fully regained. This occurred regardless of speed. Separately, the forward collision-avoidance / automatic emergency braking system failed to activate on multiple occasions when approaching stopped or slowing traffic, requiring hard manual braking by the driver. No warning lights displayed. An authorized dealer inspected the vehicle 7/13–7/21/2026: scans found no stored diagnostic trouble codes, road tests did not reproduce the behavior, and the dealer performed front camera and front radar ADAS calibration on 7/21/2026. I am currently monitoring the vehicle to determine whether the calibration corrected the behavior. A comparable loaner vehicle of the same brand exhibited correct HDA/LFA operation, which is how I confirmed my vehicle's behavior is abnormal. No crash or injury has occurred.
NHTSA complaint #11751961 — an unverified report by a vehicle owner.
When slowly backing up my GV70 from a parking spot, on two occasions the brakes have slammed on. In both instances there were no cars in close proximity behind my vehicle and no hazard or obstacle was present.
NHTSA complaint #11740213 — an unverified report by a vehicle owner.
The vehicle has experienced recurring malfunctions involving the electrical system, driver-assistance/safety systems, transmission, braking system, door access sensors, and starting system. Specific issues include sudden braking events, erratic lane assist steering intervention, transmission slipping and gear slamming, intermittent loss of exterior door sensor function, failure of rear hatch access, repeated no-start conditions, dashboard warning messages, and random activation or malfunction of safety sensors. The vehicle and all affected components remain available for inspection upon request. These failures created significant safety risks to myself and others due to unpredictable braking, steering interference, drivability concerns, and the possibility of becoming stranded during interstate travel and adverse weather conditions. Some issues have been reproduced intermittently and documented through dealership service visits, vehicle logs, photographs, videos, and communications with Genesis Consumer Affairs; however, the dealership has indicated that certain conditions were difficult to duplicate consistently, particularly because many failures occur during wet, cold, snowy, or icy weather conditions not present during inspection periods. The vehicle has been inspected by Genesis dealerships, Genesis Consumer Affairs representatives, towing personnel, and is currently involved in a BBB AUTO LINE case. Prior to several failures, warning symptoms included dashboard alerts, abnormal braking sensations, transmission hesitation, intermittent warning lights, service notifications, sensor malfunctions, and inconsistent electrical behavior, which first began appearing at approximately 26,000–30,000 miles and progressively worsened over time.
NHTSA complaint #11737577 — an unverified report by a vehicle owner.
The vehicle has experienced recurring malfunctions involving the electrical system, driver-assistance/safety systems, transmission, braking system, door access sensors, and starting system. Specific issues include sudden braking events, erratic lane assist steering intervention, transmission slipping and gear slamming, intermittent loss of exterior door sensor function, failure of rear hatch access, repeated no-start conditions, dashboard warning messages, and random activation or malfunction of safety sensors. The vehicle and all affected components remain available for inspection upon request. These failures created significant safety risks to myself and others due to unpredictable braking, steering interference, drivability concerns, and the possibility of becoming stranded during interstate travel and adverse weather conditions. Some issues have been reproduced intermittently and documented through dealership service visits, vehicle logs, photographs, videos, and communications with Genesis Consumer Affairs; however, the dealership has indicated that certain conditions were difficult to duplicate consistently, particularly because many failures occur during wet, cold, snowy, or icy weather conditions not present during inspection periods. The vehicle has been inspected by Genesis dealerships, Genesis Consumer Affairs representatives, towing personnel, and is currently involved in a BBB AUTO LINE case. Prior to several failures, warning symptoms included dashboard alerts, abnormal braking sensations, transmission hesitation, intermittent warning lights, service notifications, sensor malfunctions, and inconsistent electrical behavior, which first began appearing at approximately 26,000–30,000 miles and progressively worsened over time.
NHTSA complaint #11737577 — an unverified report by a vehicle owner.
The vehicle has experienced recurring malfunctions involving the electrical system, driver-assistance/safety systems, transmission, braking system, door access sensors, and starting system. Specific issues include sudden braking events, erratic lane assist steering intervention, transmission slipping and gear slamming, intermittent loss of exterior door sensor function, failure of rear hatch access, repeated no-start conditions, dashboard warning messages, and random activation or malfunction of safety sensors. The vehicle and all affected components remain available for inspection upon request. These failures created significant safety risks to myself and others due to unpredictable braking, steering interference, drivability concerns, and the possibility of becoming stranded during interstate travel and adverse weather conditions. Some issues have been reproduced intermittently and documented through dealership service visits, vehicle logs, photographs, videos, and communications with Genesis Consumer Affairs; however, the dealership has indicated that certain conditions were difficult to duplicate consistently, particularly because many failures occur during wet, cold, snowy, or icy weather conditions not present during inspection periods. The vehicle has been inspected by Genesis dealerships, Genesis Consumer Affairs representatives, towing personnel, and is currently involved in a BBB AUTO LINE case. Prior to several failures, warning symptoms included dashboard alerts, abnormal braking sensations, transmission hesitation, intermittent warning lights, service notifications, sensor malfunctions, and inconsistent electrical behavior, which first began appearing at approximately 26,000–30,000 miles and progressively worsened over time.
NHTSA complaint #11737577 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver assist systems, including lane keeping assist, forward collision avoidance/braking system, and related exterior sensor systems, are malfunctioning. The lane assist system has taken unintended control of steering, and the braking system has activated without cause. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has exhibited unintended braking and steering intervention during normal driving conditions. Most recently, the lane assist system abruptly jerked the steering wheel while passing a side road opening, forcing the vehicle into a curb and causing damage. These unpredictable actions create a high risk of collision, loss of vehicle control, or being struck by other vehicles, especially in active traffic conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought to the dealership for inspection; however, the issues were not reproduced during testing. Testing occurred under dry weather conditions, while the malfunctions primarily occur in wet, cold, snowy, or icy conditions. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Genesis dealership service department. Genesis Consumer Affairs has been notified and is aware of the reported issues. No other third-party inspections have been performed at this time. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There have been intermittent warning messages & dashboard indicator lights related to driver assist and system functionality. These warnings have appeared inconsistently and not always at the time of the malfunction. The problems began after 30K mi and returning to NY.
NHTSA complaint #11727915 — an unverified report by a vehicle owner.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver assist systems, including lane keeping assist, forward collision avoidance/braking system, and related exterior sensor systems, are malfunctioning. The lane assist system has taken unintended control of steering, and the braking system has activated without cause. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has exhibited unintended braking and steering intervention during normal driving conditions. Most recently, the lane assist system abruptly jerked the steering wheel while passing a side road opening, forcing the vehicle into a curb and causing damage. These unpredictable actions create a high risk of collision, loss of vehicle control, or being struck by other vehicles, especially in active traffic conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought to the dealership for inspection; however, the issues were not reproduced during testing. Testing occurred under dry weather conditions, while the malfunctions primarily occur in wet, cold, snowy, or icy conditions. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Genesis dealership service department. Genesis Consumer Affairs has been notified and is aware of the reported issues. No other third-party inspections have been performed at this time. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There have been intermittent warning messages & dashboard indicator lights related to driver assist and system functionality. These warnings have appeared inconsistently and not always at the time of the malfunction. The problems began after 30K mi and returning to NY.
NHTSA complaint #11727915 — an unverified report by a vehicle owner.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver assist systems, including lane keeping assist, forward collision avoidance/braking system, and related exterior sensor systems, are malfunctioning. The lane assist system has taken unintended control of steering, and the braking system has activated without cause. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has exhibited unintended braking and steering intervention during normal driving conditions. Most recently, the lane assist system abruptly jerked the steering wheel while passing a side road opening, forcing the vehicle into a curb and causing damage. These unpredictable actions create a high risk of collision, loss of vehicle control, or being struck by other vehicles, especially in active traffic conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought to the dealership for inspection; however, the issues were not reproduced during testing. Testing occurred under dry weather conditions, while the malfunctions primarily occur in wet, cold, snowy, or icy conditions. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Genesis dealership service department. Genesis Consumer Affairs has been notified and is aware of the reported issues. No other third-party inspections have been performed at this time. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There have been intermittent warning messages & dashboard indicator lights related to driver assist and system functionality. These warnings have appeared inconsistently and not always at the time of the malfunction. The problems began after 30K mi and returning to NY.
NHTSA complaint #11727915 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is my second GV70 I had a 2024 and now a 2025. They had to buy back my first car due to the exact same issue. I was assured that the new model which I bought a different Hyundai in between the two GV70’s. I have owed over 100 cars and I truly love the Genesis but the SUV is Totally Unsafe to drive with the cruise control. The cruise control will slam on or firmly apply the breaks for zero reason. You will be driving no one around at all and the breaks come on. I have been almost rear ended several times. This happened the very first day I drove the car on I75. It happens daily that I am on I75 so I now only use the cruise control when there is no traffic. On my way to Lexington it happened 5 times. But now it’s getting worse. This will eventually kill somebody. I have been very nice but once I got tired of waiting for the dealership to do something about it I went to Genesis directly and now the dealership refuses to let me come back due to my complaint. The dealership Genesis of West Knoxville refuses to fix the problem and Genesis told me to go to the BBB. . Well the BBB is not the answer if someone dies due to this very serious situation. PLEASE help before someone dies. I have had two different dealerships service department people tell me they seen this before and even my first Genesis rep said this is an issue now they all say they never said it. And Genesis even took my advocate away and gave me a new one that I had for months and months and within a few days the new one said Genesis sees no reason to go any further. Thanks in advance for your help. Ron Garrett 931-303-4882
NHTSA complaint #11726000 — an unverified report by a vehicle owner.
This is my second GV70 I had a 2024 and now a 2025. They had to buy back my first car due to the exact same issue. I was assured that the new model which I bought a different Hyundai in between the two GV70’s. I have owed over 100 cars and I truly love the Genesis but the SUV is Totally Unsafe to drive with the cruise control. The cruise control will slam on or firmly apply the breaks for zero reason. You will be driving no one around at all and the breaks come on. I have been almost rear ended several times. This happened the very first day I drove the car on I75. It happens daily that I am on I75 so I now only use the cruise control when there is no traffic. On my way to Lexington it happened 5 times. But now it’s getting worse. This will eventually kill somebody. I have been very nice but once I got tired of waiting for the dealership to do something about it I went to Genesis directly and now the dealership refuses to let me come back due to my complaint. The dealership Genesis of West Knoxville refuses to fix the problem and Genesis told me to go to the BBB. . Well the BBB is not the answer if someone dies due to this very serious situation. PLEASE help before someone dies. I have had two different dealerships service department people tell me they seen this before and even my first Genesis rep said this is an issue now they all say they never said it. And Genesis even took my advocate away and gave me a new one that I had for months and months and within a few days the new one said Genesis sees no reason to go any further. Thanks in advance for your help. Ron Garrett 931-303-4882
NHTSA complaint #11726000 — an unverified report by a vehicle owner.