FaultScore

GMC Acadia body problems

255 of the 7,767 complaints filed about the GMC Acadia are about the body and structure — 3% of everything owners reported. The worst model year for it is 2008.

255

Complaints

3%

Share of all complaints

10

Crashes

7

Fires

Body & Structure complaints by model year

2007 Acadia 46 18.0%

Median failure at 61,474 miles

2008 Acadia 87 34.1%

Median failure at 74,129 miles

2009 Acadia 26 10.2%

Median failure at 60,000 miles

2010 Acadia 8 3.1%

Median failure at 81,000 miles

2011 Acadia 10 3.9%

Median failure at 90,500 miles

2012 Acadia 44 17.3%

Median failure at 60,735 miles

2013 Acadia 5 2.0%

Median failure at 85,250 miles

2014 Acadia 8 3.1%

Median failure at 40,147 miles

2015 Acadia 3 1.2%

Median failure at 40,000 miles

2016 Acadia 2 0.8%

Median failure at 53,000 miles

2017 Acadia 4 1.6%

Median failure at 352 miles

2018 Acadia 1 0.4%

Median failure at 7,900 miles

2019 Acadia 2 0.8%

Median failure at 11,750 miles

2020 Acadia 2 0.8%
2021 Acadia 2 0.8%

Median failure at 15,000 miles

2022 Acadia 1 0.4%
2023 Acadia 1 0.4%

Median failure at 5,200 miles

2024 Acadia 1 0.4%
2025 Acadia 2 0.8%

Median failure at 10 miles

What owners said

2012 GMC Acadia at 189,352 miles Andover, MN

STRUCTURE:BODY:HATCHBACK/LIFTGATE

The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, after pressing the liftgate button the liftgate raised and crashed down independently after several seconds. No warning lights were illuminated. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 189,352.

NHTSA complaint #11754818 — an unverified report by a vehicle owner.

2012 GMC Acadia at 125,000 miles Burlington, WI

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

NHTSA complaint #11733369 — an unverified report by a vehicle owner.

2025 GMC Acadia at 10 miles Montgomery, AL

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2025 GMC Acadia. The contact stated that while driving 70 MPH, the sunlight reflecting off the dashboard chrome onto the windshield was blinding, forcing the driver to use a cardboard to protect their eyes. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure via an online chat. The failure mileage was approximately 10.

NHTSA complaint #11729422 — an unverified report by a vehicle owner.

2024 GMC Acadia San Antonio, TX

STRUCTURE:BODY

We purchased our 2024 Acadia in June 2025. Since we have had the vehicle, it has been in the shop going on 6 times. First the sunroof seal came off, then the antenna cover fell off, the driver side rear panel had to be replaced because it was coming off. Once all this was done then the vehicle started leaking transmission fluid, took it to the dealer to get fixed, once we get it back the coolant starts leaking from the radiator hose, took it in to get repaired, now there is knocking noise coming from the engine/hood. Every time we take it in to get repaired a new problem pops up. We purchased the vehicle to have a safe way to get our kids around and it has been nothing but a headache and run around from the dealership. GMC really needs to resolve this issue. Parts seem to be on never-ending backorder with no ETA.

NHTSA complaint #11725673 — an unverified report by a vehicle owner.

2025 GMC Acadia Wayne, WV

STRUCTURE:BODY

The antenna fin cover came off while driving down the road. I had been a possession of the car less than six weeks. I’ve contacted the dealership- it’s covered under warranty, but the part is backordered because it’s such an issue.

NHTSA complaint #11703533 — an unverified report by a vehicle owner.

2012 GMC Acadia at 187,000 miles Kalamazoo, MI

STRUCTURE:BODY:HATCHBACK/LIFTGATE

The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

NHTSA complaint #11693365 — an unverified report by a vehicle owner.

2012 GMC Acadia Fort Atkinson, WI 1 injured

STRUCTURE:BODY

The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.

NHTSA complaint #11676183 — an unverified report by a vehicle owner.

2023 GMC Acadia at 5,200 miles Parrish, FL

STRUCTURE

The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.

NHTSA complaint #11672148 — an unverified report by a vehicle owner.

2014 GMC Acadia Lake City, MI

STRUCTURE:BODY

The driver's side door cracking away from the frame. My safe was put at risk due to the potential of the door falling off. It's a known problem for GMC vehicles. Yes the vehicle was inspected by a body shop. No warning or message came up.

NHTSA complaint #11663597 — an unverified report by a vehicle owner.

2007 GMC Acadia at 150,000 miles Portsmouth, VA

STRUCTURE

The contact owns a 2007 GMC Acadia. The contact stated that while it was raining, water was leaking from the driver's side door into the foot well. The contact stated that the water caused a short circuit, which caused the electrical system to stop sounding warning chimes, turn signals, and the radio was inoperable. The contact had taken the vehicle to a dealer where it was diagnosed that the amplifier needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11627165 — an unverified report by a vehicle owner.

2022 GMC Acadia Anchorage, AK Crash 3 injured

STRUCTURE:BODY

Vehicle in a motor vehicle accident, hit from behind with great force. Airbags did not deploy. Three occupants in vehicle. The frame was easily damaged of the vehicle causing it to be totaled out. This VIN was not marked apart of recall but yet it does show it is. Recall was reported a week prior to incident unknowingly at the time of incident. Vehicle was hit at a stop red light by a Chevy suburban that drove away. The airbags should have went off. There is video image from local city traffic cam to show the hit. Good brakes though. Was able to hold onto the brakes and not hit the vehicle in front of me. Vehicle is at local salvage lot as of 2/8/24 and you may be able to grab it before it’s parted out or reconstructed.

NHTSA complaint #11570447 — an unverified report by a vehicle owner.

2012 GMC Acadia at 175,000 miles Cordova, TN

STRUCTURE

The contact owns a 2012 GMC Acadia. The contact stated while driving 60 MPH, the liftgate lamp detached from the vehicle. No warning lights were illuminated. After a visual inspection, the contact observed that the adhesive had severely deteriorated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 175,000. The VIN was unavailable.

NHTSA complaint #11569486 — an unverified report by a vehicle owner.

2017 GMC Acadia Tyler, TX

STRUCTURE:BODY

This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.

NHTSA complaint #11552416 — an unverified report by a vehicle owner.

2021 GMC Acadia at 15,000 miles West Bloomfield, MI

STRUCTURE:BODY:TRUNK LID

The contact leased a 2021 GMC Acadia. The contact stated water had leaked into the trunk compartment on a rainy day. Additionally, the contact stated that he pressed the power release button to close the trunk; however, while the trunk lid was in the process of closing, the driver's side trunk lid spring fractured. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 15,000.

NHTSA complaint #11544492 — an unverified report by a vehicle owner.

2021 GMC Acadia Appleton, WI 1 injured

STRUCTURE:BODY

I opened my power lift gate to load groceries in the trunk. It opened without issue. As I loaded the groceries the lift gate came crashing down on my head. This happened in the festival foods parking lot around 5:05 pm today (7/16/23). Once I moved out from under it I saw the left arm was popped off. I popped it back in , there is a metal piece that was messed up. It came/ happened out of nowhere. I’ve never had an issue with it.

NHTSA complaint #11532590 — an unverified report by a vehicle owner.

2012 GMC Acadia Mesa, AZ

STRUCTURE:BODY

Incomplete recalls

NHTSA complaint #11506882 — an unverified report by a vehicle owner.

2020 GMC Acadia Bowdon, GA Crash

STRUCTURE:BODY

Rear view camera stopped working as I was backing up and ran into a pole damaged my right rear wheel well and panel.

NHTSA complaint #11500227 — an unverified report by a vehicle owner.

2013 GMC Acadia West Bend, WI

STRUCTURE:BODY

Power lift gate failed and dropped closed while person under it. No injury but continues to fail each time now. Will be going in for repair next week. Looks like there was recall on 2007-2012 for this issue.

NHTSA complaint #11488765 — an unverified report by a vehicle owner.

2016 GMC Acadia Davenport, FL

STRUCTURE:BODY

Passenger side carpeting and foam are soaked from a leakage somewhere. The fuse panel under glove box is soaked and not working correctly. Water is almost making its way into battery under passenger side rear floor. Rust has formed under the shifting console. Car is moldy. No one can tell me what is happening but thousands of complaints online regarding GMC Acadia all have this problem. My vehicle is useless 20,000 in the driveway and cannot drive. Not to mention me and my kids have been driving in mold for who knows how long. GMC needs to fix this issue before they have a class action lawsuit on their hands.

NHTSA complaint #11487537 — an unverified report by a vehicle owner.

2012 GMC Acadia at 114,000 miles Holly, MI

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

The contact owns a 2012 GMC Acadia. The contact stated the rear hatch door would close independently. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

NHTSA complaint #11460646 — an unverified report by a vehicle owner.

Other GMC Acadia problems