195 of the
7,767 complaints filed about the GMC Acadia
are about the fuel system —
3% of everything owners reported.
The worst model year for it is 2021.
The car stalled while driving it. It would not restart. I received an email with error code po23f. The car had to be towed to the dealership for repair. P023f fuel pump power control module failed. Fuel pump power control module had to be replaced. Car was at 45,041 miles.
NHTSA complaint #11752531 — an unverified report by a vehicle owner.
I have seen numerous complaints for this same issue. My 2021 Acadia with 31,600 miles failed to start when parked in garage. It turned over just fine but wouldn't fire as if it wasn't getting any fuel. I had it towed to my regular mechanic. He troubleshot it and told me it was the "Fuel Pump Power Control Module". He said he could replace it but it would have to be programmed by a GM dealer as he didn't have the equipment to do that. So I had it towed to the local GMC dealer. Two tow bills equal $360. There is a recall for this issue. It is called "Emission Recall N252516900, Fuel Pump Power Control Module". part number 13554820 I have yet to receive a recall notice. I have seen mentioned in several of the other complaints that I have read that many of the service employees say that this has been an ongoing issue for several of the GM vehicles. Hopefully I will get a recall notice soon and be able to get reimbursed for the cost of the repair.
NHTSA complaint #11751305 — an unverified report by a vehicle owner.
Transmission causes problems in can be on interstate and be switching lanes and it loses power and wont go takes forever to shift out. It will cut out and you can barely get pulled off side of rd in time. Electrical the battery voltage goes crazy up and down causing vehicle to power surge bad or at night time lights will go out for no reason while driving every now and then you can smell something melting or burning also the engine gets so hot but it's right temperature cooling fan runs constantly even when car is cool.since all the problem with Transmission the suspension is off some how. Its like it's not stable
NHTSA complaint #11749833 — an unverified report by a vehicle owner.
I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car. 2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine. Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash. 2020 GMC Acadia Recall Fuel Pump GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
NHTSA complaint #11746751 — an unverified report by a vehicle owner.
Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. At approximately 100,000 miles, the transmission began failing and exhibits the known torque converter shudder issue widely reported on this vehicle platform. The shudder was present prior to full transmission failure symptoms appearing. The pattern of premature failures across multiple unrelated systems — electrical, steering, fuel delivery, and transmission — suggests a broader manufacturing defect.
NHTSA complaint #11745036 — an unverified report by a vehicle owner.
the transmission kept slipping. the car continued to lose power until it just wouldn't go anymore. The mechanic said it is definitely the transmission and drive shaft but my particular VIN is not included. I am looking at $7,000 in repairs on a car I owe $13,000.00
NHTSA complaint #11738766 — an unverified report by a vehicle owner.
The contact owns a 2020 GMC Acadia. The contact stated that while driving the vehicle, it stalled after initially adding fuel. Even though the reading indicated there was 1/8 of a tank of fuel. The fuel gauge failed to move. The thermostat was stuck open. The electric steering was not working properly. The engine light was illuminated. The traction control was turned off. The contact stated that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline). The contact stated that he was a master mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called two other local dealers, Tadd Jenkins Chevy 409 Farnsworth Way, Rigby, ID 83442, and Smith Chevrolet. Address: 3477 Pioneer Dr Suite 200, Idaho Falls, ID 83402. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,699.
NHTSA complaint #11734889 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Acadia. The contact stated that while driving on the highway at an undisclosed speed, the vehicle stalled, and the engine lost automotive power. The vehicle was able to restart. During a second failure, the vehicle lost automotive power and stalled in the middle of the highway, and the vehicle was unable to restart. An alert message was sent by OnStar reporting a transmission or engine failure and advised that the vehicle needed immediate service. The vehicle was towed to the dealer where it was diagnosed with a fuel pump module failure. The manufacturer was not notified of the failure. The failure mileage was 24,749
NHTSA complaint #11728307 — an unverified report by a vehicle owner.
The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the front end of the vehicle. The contact stated a co-worker had looked underneath the vehicle and confirmed the leak of gasoline. The contact had taken the vehicle back to the same independent mechanic, who advised that the fuel pump had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that she was in a parking lot at a shopping center as she was looking for a parking spot, the driver's side air bag exploded, there was no crash. The contact said that she heard a loud "boom," and she had scrapes on her arms, hands, and face. The contact stated that her sons both had cuts and scrapes on their faces, the contact said one of her children needed stitches on his lip from the explosion. The contact stated that the police and emergency services were at the scene. The contact stated that her vehicle was towed back to her residence. The contact stated that she and her children were transported by ambulance to the emergency room. The contact stated that the police issued a report, but she was not given the report number. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11724860 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.
NHTSA complaint #11719020 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Acadia. The contact stated that while the vehicle was parked, the vehicle started, and the contact exited the vehicle and ran into the house for a while. The contact stated that while reentering the vehicle, the contact noticed that the check engine warning light was illuminated. The contact was employed by an independent mechanic, and the vehicle was driven to the place of employment. The independent mechanic attached the mobile diagnostic tester to the vehicle and retrieved DTC: P023F, which indicated fuel pump secondary circuit failure. The contact was advised that the fuel pump module needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V422000 (Fuel System, Gasoline); however, the VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,200.
NHTSA complaint #11712434 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Acadia. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 36,970.
NHTSA complaint #11700332 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Acadia. The contact stated while driving 75 MPH, the check engine warning light illuminated. Additionally, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the failure had nearly caused the vehicle to be run over by a tractor trailer. The contact's wife and three minor children were also occupying the vehicle during the failure. The contact stated that he and his family could have been killed due to the failure. The vehicle was towed to the dealer, where it was diagnosed with fuel pump power control module failure. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 35,500.
NHTSA complaint #11698177 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while attempting to shift gears. The contact stated that the vehicle jerked and made an abnormal sound, with the check engine warning light illuminated. Additionally, the contact stated there was black and white smoke coming from the rear of the vehicle. The vehicle was taken to the dealer, where it was diagnosed with transmission, cooling system, and fuel system failures. The dealer also determined that the engine was leaking oil. The dealer informed the contact that the vehicle required several repairs. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,000.
NHTSA complaint #11695258 — an unverified report by a vehicle owner.
Shift to Park light remains on after you’ve put the car in “park” which could potentially run the battery down. Car does not recognize when it is in “park”. Have to “jiggle” the gear a bit, in hopes that it turns off.
NHTSA complaint #11690409 — an unverified report by a vehicle owner.
Vehicle will shutter or buck at variable speeds like, 35-38 mph, 40-45 mph and so on. if I take my foot of the gas and reapply it will shutter buck again at almost any speed. I took it to a mechanic and there are no codes, no check engine light. Shop recommended changing the transmission fluid so we did. Car still responds the same way, shutters and bucks when reapplying fuel pedal or slow acceleration.
NHTSA complaint #11689632 — an unverified report by a vehicle owner.
Shifting to park and vehicle stating the vehicle is not in park, won't let me turn the vehicle off. Transmission going out, brought to many shops letting me know that the transmission is not working properly but won't give an engine light if anything is wrong with vehicle, Wont show on readers what is wrong with vehicle. Electrical, Doors will automatically lock and unlock most times lock and locks me in the vehicle having me have to climb through the windows and having to leave my windows open or locks me out the vehicle and can only get in by climbing in the trunk. Testing has been done and brought to GM to figure out the issue, and they replace the computer in it but still has the problem. I have had shops tell me these are all huge issues that needs to have a recall because my vehicle is not the only GMC Acadia that does all this. How is any of this safe for me and my kids.
NHTSA complaint #11689335 — an unverified report by a vehicle owner.
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the intersection. The vehicle failed to restart, and the driver was unable to pull over to the side of the road. The vehicle was towed to an unknown dealer, but was not diagnosed because the contact declined to pay the diagnostic test cost. The vehicle was then towed to the dealer where it was purchased, and the fuel pump module was replaced; however, the failure recurred 2-3 months later. The contact stated that the vehicle had failed to start. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11688919 — an unverified report by a vehicle owner.
Fuel gauge is incorrect. It says I went 20 miles when I only went two. Then when car is in park the gauge goes back up but when moving the gauge goes down quickly. This had caused me to run out of Gas when I shouldn’t have and it’s adding miles to my odometer that I never went or it’s fluctuating and that’s faulty. NHTSA CAMPAIGN NUMBER: 14V223000 Inaccurate Fuel Gauge Reading An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash. NHTSA ID Number: 14V223000 Manufacturer General Motors LLC Components ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE Potential Number of Units Affected: 51640 Summary General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately. Remedy GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 3 Associated Products 12 Associated Documents
NHTSA complaint #11687338 — an unverified report by a vehicle owner.
The shift to park in my 2018 GMC Acadia was faulty. On many occasions and randomly, the car would be in park but would not turn off, saying I needed to shift it to park in order to turn the car off. This has left me unable to turn my car off resulting in dead batteries and missed appointments and being late for work. This defect is well documented by GM in TSBs PIT5616A, 18-NA-297, and 19-NA-206, which describes the exact symptoms and repair that I had to have completed. This problem has been on going and as a teacher I cannot continue to be late for school because my car, though in park, would not turn off. Given GM’s prior acknowledgement of this defect, I believe reimbursement is warranted. I have never been notified of a recall on this.
NHTSA complaint #11686054 — an unverified report by a vehicle owner.