FaultScore

FaultScore report

2023 GMC Canyon problems

Owners have filed 101 complaints about the 2023 GMC Canyon with NHTSA between 2023 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 6 of 19 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the GMC Canyon.

How this is worked out

The numbers

101

Complaints

0

Crashes reported

3

Fires reported

3

Injuries reported

2,800 mi

Median mileage at failure

Half of reported failures happened before this

95%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 50 vs 50 Severity 31 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the GMC Canyon. 50 means typical for this model; 100 means roughly double.
Severity — 31
5.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
95% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2023 compares with every other GMC Canyon

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 GMC Canyon

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 2,800 miles

0 crashes, 1 fires · median 2,800 mi

Brakes 8 7.9%

Median failure at 8,314 miles

Other & Unspecified 6 5.9%
Windows, Mirrors & Wipers 5 5.0%

Median failure at 3,000 miles

Lights 5 5.0%
Body & Structure 4 4.0%

0 crashes, 1 fires · median 1,800 mi

Transmission & Drivetrain 4 4.0%

Median failure at 42,000 miles

Steering 3 3.0%

Median failure at 2,500 miles

Airbags 3 3.0%

0 crashes, 1 fires · median 150 mi

Acceleration & Cruise Control 2 2.0%
Fuel & Propulsion 1 1.0%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 12 37.5%
Warnings 7 21.9%
Blind Spot Detection 6 18.8%
Body 3 9.4%
Warning 1 3.1%
Compressor 1 3.1%
Assist 1 3.1%
Adaptive Cruise Control 1 3.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 10.5%
1,000 – 9,999 miles 14 73.7%
10,000 – 24,999 miles 2 10.5%
25,000 – 49,999 miles 1 5.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2023 peak 9 Aug 2026

NHTSA investigations into the 2023 GMC Canyon

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA26006 Opened 21 Aug 2026 Still open SERVICE BRAKES

Electronic Brake Module Component Failure

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th...

Recalls on the 2023 GMC Canyon

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V703000

SEAT BELTS:CRITICAL FASTENERS

General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.

Risk: A loose seat belt may not properly restrain an occupant in a crash, increasing the risk of injury.

24V237000

WHEELS:LUGS/NUTS/BOLTS/STUDS

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.

Risk: Damaged bolts may loosen or break, which can result in a loss of vehicle control and increase the risk of a crash.

24V133000

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.

Risk: Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024114 4,981 units in Canada

Brakes

Issue: Under certain conditions, a software problem with the front camera module could cause the Automatic Emergency Braking system (AEB) to falsely detect an obstacle and activate when it is not needed. If this happens, the system will stop or slow the vehicle down suddenly. Safety Risk: If the AEB system activates with braking when no potential collision is present, it could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the front camera module software.

Recall 2024060 273,306 units in Canada

Lights And Instruments

Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. This could also cause the daytime running lamps (DRLs) to turn off when the vehicle is moving. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: Headlamps and/or DRLs that don't turn on could reduce visibility, make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM)software.

Recall 2023591 7,738 units in Canada

Lights And Instruments

Issue: On certain vehicles, the automatic headlamps may not turn on soon enough as it becomes dark outside. Canadian regulations require automatic headlamps to turn on when the ambient light level drops below a certain point (1000 lux). Safety Risk: Headlamps that don't turn on as it becomes dark outside could reduce visibility and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM) software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Blackwood, NJ Fire

AIR BAGS

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Blackwood, NJ Fire

STRUCTURE:BODY

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Blackwood, NJ Fire

ELECTRICAL SYSTEM

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Woodland Hills, CA 1 injured

SERVICE BRAKES

Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11636776 — an unverified report by a vehicle owner.

Woodland Hills, CA 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11636776 — an unverified report by a vehicle owner.

Woodland Hills, CA 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11636776 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Tucson, AZ

EXTERIOR LIGHTING

The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.

NHTSA complaint #11756924 — an unverified report by a vehicle owner.

Tucson, AZ

EXTERIOR LIGHTING

The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.

NHTSA complaint #11756926 — an unverified report by a vehicle owner.

Ellijay, GA

LANE DEPARTURE: BLIND SPOT DETECTION

The automatic emergency braking system on our 2023 GMC Canyon engaged suddenly 3 separate times while we were driving at around 50 MPH on a clear, straight road with no obstructions. We brought the truck to the dealership the next day, and the service department said it was a software issue and reprogrammed the truck's computer. This did not fix the problem, and we experienced the same unexpected automatic braking while driving at 50 MPH on a clear road. We brought the truck to the dealer again, and it has remained there ever since. This poses a risk for sudden unexpected stops, loss of control of the vehicle and rear end collision. There were no warning lights to indicate a problem. In addition, the blind spot indicator light on the drivers side starts blinking when there is nothing in the blind spot. We first notice the problem July 23, 2026 and it recurred on August 6 2026.

NHTSA complaint #11756612 — an unverified report by a vehicle owner.

Ellijay, GA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The automatic emergency braking system on our 2023 GMC Canyon engaged suddenly 3 separate times while we were driving at around 50 MPH on a clear, straight road with no obstructions. We brought the truck to the dealership the next day, and the service department said it was a software issue and reprogrammed the truck's computer. This did not fix the problem, and we experienced the same unexpected automatic braking while driving at 50 MPH on a clear road. We brought the truck to the dealer again, and it has remained there ever since. This poses a risk for sudden unexpected stops, loss of control of the vehicle and rear end collision. There were no warning lights to indicate a problem. In addition, the blind spot indicator light on the drivers side starts blinking when there is nothing in the blind spot. We first notice the problem July 23, 2026 and it recurred on August 6 2026.

NHTSA complaint #11756612 — an unverified report by a vehicle owner.

at 42,000 miles Mcclure, PA

POWER TRAIN

The contact owns a 2023 GMC Canyon. The contact stated that while driving approximately 15 - 20 MPH, the message to decelerate immediately was displayed on the instrument panel, and the transmission unexpectedly downshifted to 1st gear. The failure had occurred several times, at times while driving 75 MPH. The vehicle was taken to the dealer to replace the valve body and solenoid. The second time the vehicle was taken to the dealer, it was determined that there was a failure with the transmission caused by an inoperable wiring harness connection. The vehicle was repaired. The failure persisted, and the vehicle was taken to the dealer a third time but had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

NHTSA complaint #11755849 — an unverified report by a vehicle owner.

Issaquah, WA

SERVICE BRAKES

Trailer brakes continuously fault due to known problem GM technical bulletin 23-NA-149 This should be a recall. Nothing but the runaround getting it fixed by GM.

NHTSA complaint #11747753 — an unverified report by a vehicle owner.

Blackwood, NJ Fire

AIR BAGS

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Blackwood, NJ Fire

STRUCTURE:BODY

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Blackwood, NJ Fire

ELECTRICAL SYSTEM

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint #11743819 — an unverified report by a vehicle owner.

Sahuarita, AZ

UNKNOWN OR OTHER

Coolant leak observed at the upper radiator hose quick-connect fitting. The leak appears to originate from the internal seal at the radiator inlet connection. This issue developed without warning and is consistent with a known defect in the radiator hose seal design used in 2023 GMC Canyon vehicles. Vehicle experienced coolant loss and visible residue at the connection point. No visible external damage to the radiator or hose assembly was observed. GM has issued a Special Coverage program for similar radiator inlet hose seal failures in related vehicles using the same component design. Concern is that this defect may lead to coolant loss and potential engine overheating if not addressed.

NHTSA complaint #11733035 — an unverified report by a vehicle owner.

Sahuarita, AZ

ENGINE

Coolant leak observed at the upper radiator hose quick-connect fitting. The leak appears to originate from the internal seal at the radiator inlet connection. This issue developed without warning and is consistent with a known defect in the radiator hose seal design used in 2023 GMC Canyon vehicles. Vehicle experienced coolant loss and visible residue at the connection point. No visible external damage to the radiator or hose assembly was observed. GM has issued a Special Coverage program for similar radiator inlet hose seal failures in related vehicles using the same component design. Concern is that this defect may lead to coolant loss and potential engine overheating if not addressed.

NHTSA complaint #11733035 — an unverified report by a vehicle owner.

at 9,300 miles Tamarac, FL

ELECTRICAL SYSTEM

The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and returned to normal functionality. The contact stated that the vehicle was nearly rear-ended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 9,300.

NHTSA complaint #11722280 — an unverified report by a vehicle owner.

at 9,300 miles Tamarac, FL

FORWARD COLLISION AVOIDANCE

The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and returned to normal functionality. The contact stated that the vehicle was nearly rear-ended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 9,300.

NHTSA complaint #11722280 — an unverified report by a vehicle owner.

Phoenix, AZ

ENGINE

The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 37K miles). You can check the Colorado Chevy and GMC Canyon forums, youtube, Facebook, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and that I am responsible for the repair. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.

NHTSA complaint #11720437 — an unverified report by a vehicle owner.

El Paso, TX

UNKNOWN OR OTHER

Top radiator hose is leaking coolant. Radiator hose O ring appears to be faulty.

NHTSA complaint #11718457 — an unverified report by a vehicle owner.

Leland, NC

ENGINE

Upper radiator hose gasket leaks at connection point to radiator and no gasket replacement part. GMC forces you to buy entire hose

NHTSA complaint #11718399 — an unverified report by a vehicle owner.

El Paso, TX

ENGINE

Top radiator hose is leaking coolant. Radiator hose O ring appears to be faulty.

NHTSA complaint #11718457 — an unverified report by a vehicle owner.

Grand Praire, TX

UNKNOWN OR OTHER

Upper radiator hose is leaking

NHTSA complaint #11711891 — an unverified report by a vehicle owner.

Grand Praire, TX

ENGINE

Upper radiator hose is leaking

NHTSA complaint #11711891 — an unverified report by a vehicle owner.

Soddy Daisy, TN

ENGINE

Noticed a coolant leak on drivers side and took to dealership was told was the upper radiator hose but was unable to make repairs due to national backorder and only suggestion was to drive until parts come in and keep a check on the coolant level, My truck only has 28,708 miles and shouldn't have to keep an eye on coolant level I feel that is very unsafe

NHTSA complaint #11705901 — an unverified report by a vehicle owner.

Perrysburg, OH

ENGINE

The upper radiator hose on a significant number of these trucks is failing prematurely. In my case, the failure occurred at just over 35,000 miles. Numerous reports on owner forums (such as the Colorado Chevy / GMC Canyon forum), YouTube, and other platforms document the same issue, indicating this is not an isolated incident but a widespread defect. Because this hose is part of the cooling system, its failure can quickly lead to engine overheating and potentially catastrophic engine damage. The root cause appears to be an engineering flaw in the sealing method: GM uses a rubber seal instead of a durable, high-quality o‑ring to connect the upper hose to the radiator. Despite the seriousness of this defect, my local GMC dealer informed me that—since it is not currently a recall item—they could only schedule service for the following week, requiring me to leave the truck with them for 7–10 days before repairs would be completed. This is unreasonable for consumers who rely on these vehicles daily. Given the safety implications and the potential for engine failure, this issue warrants immediate attention. It should be classified as a recall item. Thousands of examples are already documented online, and GM’s own repair data would likely reveal thousands more instances of this same failure.

NHTSA complaint #11703623 — an unverified report by a vehicle owner.

Drummonds, TN

ELECTRICAL SYSTEM

The whole radio screen and dashboard have gone completely black and will not come on. Can not see anything. Took it to GMC dealership mechanic. Mechanic did diagnostic and said he didnt know what was wrong with it. Update did not work.

NHTSA complaint #11701905 — an unverified report by a vehicle owner.

Castle Rock, CO

VEHICLE SPEED CONTROL

While driving at 70–75 mph on an interstate, my vehicle suddenly displayed a “Brake Failure” warning and limited speed to 62 mph. Power steering failed completely, and braking became ineffective despite hard pedal pressure. Multiple warnings followed: ABS, engine, and others. I was in heavy traffic with vehicles at full speed. Loss of braking and steering control forced me to coast across lanes to the shoulder, narrowly avoiding collision. My safety and that of others was at extreme risk. After stopping, I turned the vehicle off for ~30 seconds. Upon restart, all systems returned to normal—no warnings or issues. This indicates a transient software malfunction, not mechanical failure. No prior warnings or symptoms occurred. The problem has not been reproduced or confirmed by a dealer/service center. I have not scanned or inspected the vehicle. It has not been examined by the manufacturer, police, or insurance. The vehicle is in my possession and available for inspection upon request.

NHTSA complaint #11698288 — an unverified report by a vehicle owner.

Castle Rock, CO

VEHICLE SPEED CONTROL

While driving at 70–75 mph on an interstate, my vehicle suddenly displayed a “Brake Failure” warning and limited speed to 62 mph. Power steering failed completely, and braking became ineffective despite hard pedal pressure. Multiple warnings followed: ABS, engine, and others. I was in heavy traffic with vehicles at full speed. Loss of braking and steering control forced me to coast across lanes to the shoulder, narrowly avoiding collision. My safety and that of others was at extreme risk. After stopping, I turned the vehicle off for ~30 seconds. Upon restart, all systems returned to normal—no warnings or issues. This indicates a transient software malfunction, not mechanical failure. No prior warnings or symptoms occurred. The problem has not been reproduced or confirmed by a dealer/service center. I have not scanned or inspected the vehicle. It has not been examined by the manufacturer, police, or insurance. The vehicle is in my possession and available for inspection upon request.

NHTSA complaint #11698289 — an unverified report by a vehicle owner.

Castle Rock, CO

STEERING

While driving at 70–75 mph on an interstate, my vehicle suddenly displayed a “Brake Failure” warning and limited speed to 62 mph. Power steering failed completely, and braking became ineffective despite hard pedal pressure. Multiple warnings followed: ABS, engine, and others. I was in heavy traffic with vehicles at full speed. Loss of braking and steering control forced me to coast across lanes to the shoulder, narrowly avoiding collision. My safety and that of others was at extreme risk. After stopping, I turned the vehicle off for ~30 seconds. Upon restart, all systems returned to normal—no warnings or issues. This indicates a transient software malfunction, not mechanical failure. No prior warnings or symptoms occurred. The problem has not been reproduced or confirmed by a dealer/service center. I have not scanned or inspected the vehicle. It has not been examined by the manufacturer, police, or insurance. The vehicle is in my possession and available for inspection upon request.

NHTSA complaint #11698288 — an unverified report by a vehicle owner.