63 of the
1,948 complaints filed about the GMC Canyon
are about the driver-assist systems —
3% of everything owners reported.
The worst model year for it is 2023.
63
Complaints
3%
Share of all complaints
1
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The automatic emergency braking system on our 2023 GMC Canyon engaged suddenly 3 separate times while we were driving at around 50 MPH on a clear, straight road with no obstructions. We brought the truck to the dealership the next day, and the service department said it was a software issue and reprogrammed the truck's computer. This did not fix the problem, and we experienced the same unexpected automatic braking while driving at 50 MPH on a clear road. We brought the truck to the dealer again, and it has remained there ever since. This poses a risk for sudden unexpected stops, loss of control of the vehicle and rear end collision. There were no warning lights to indicate a problem. In addition, the blind spot indicator light on the drivers side starts blinking when there is nothing in the blind spot. We first notice the problem July 23, 2026 and it recurred on August 6 2026.
NHTSA complaint #11756612 — an unverified report by a vehicle owner.
The automatic emergency braking system on our 2023 GMC Canyon engaged suddenly 3 separate times while we were driving at around 50 MPH on a clear, straight road with no obstructions. We brought the truck to the dealership the next day, and the service department said it was a software issue and reprogrammed the truck's computer. This did not fix the problem, and we experienced the same unexpected automatic braking while driving at 50 MPH on a clear road. We brought the truck to the dealer again, and it has remained there ever since. This poses a risk for sudden unexpected stops, loss of control of the vehicle and rear end collision. There were no warning lights to indicate a problem. In addition, the blind spot indicator light on the drivers side starts blinking when there is nothing in the blind spot. We first notice the problem July 23, 2026 and it recurred on August 6 2026.
NHTSA complaint #11756612 — an unverified report by a vehicle owner.
Vehicle alerted driver that ECS and. Rake assist was needed and disabled abs and forward collision while lighting up multiple warning lights on dashboard. Lights eventually turned off leaving a check engine light on. Multiple codes pulled from system using obd2 reader. Communication bus B offline and U0074, U0151, U0447,U0452 all at same time.
NHTSA complaint #11755424 — an unverified report by a vehicle owner.
GM pushed a system update to my truck last week. I noticed the front bumper sensors are no longer working. In addition, the auto start-stop function no longer works.
NHTSA complaint #11753082 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and returned to normal functionality. The contact stated that the vehicle was nearly rear-ended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 9,300.
NHTSA complaint #11722280 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Canyon. The contact stated that after starting the vehicle, the instrument cluster failed operate as designed and the speedometer, tachometer, fuel gauge, and turn signals failed to display as intended. The contact stated that a message to service several systems was displayed. The radio screen was blank, and the back over prevention system was inoperable. The vehicle was taken to the local dealer to be diagnosed, and it was determined that several software updates were needed; however, it was then determined that all the software was up to date. A software refresh was performed, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 39,500
NHTSA complaint #11717480 — an unverified report by a vehicle owner.
The contact called on behalf of her son who owned a 2022 GMC Canyon. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed, and the brakes failed to engage. Additionally, the infotainment screen was inoperable. The front camera module warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the front camera module needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included in the recal. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11703949 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera coaxial cable connectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 22V709000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 46,000.
NHTSA complaint #11698517 — an unverified report by a vehicle owner.
*COMPONENT SYSTEM FAILURE- MASTER BRAKE CYLINDER *SAFETY PUT AT RISK - AS BRAKE SYSTEM FAILURE MEANS THE BRAKES WERE NOT WORKING AS THEY SHOULD. *PROBLEM HAS BEEN CONFIRMED BY GMC AND THE DEALERSHIP AS A KNOWN ISSUE IN NEW VEHICLES. *THERE WAS NO WARNING OR ALERTS PRIOR TO THE DAY 8/23/25. ON THAT DAY WAS THE FIRST WARNING LIGHTS I SEEN. *PART ON BACKORDER FOR THE FORSEEABLE FUTURE. GIVEN THE MILEAGE AND BEING BRAND NEW AND NOT HAVING THE PART POSSIBLY FOR MORE THAN 30 DAYS I FEEL AS IF I SHOULD BE GIVEN ANOTHER VEHICLE AS I THINK IT WOULD FALL UNDER THE LEMON LAW? 2025 GMC CANYON AT4 MILES-2,417
NHTSA complaint #11683406 — an unverified report by a vehicle owner.
ALREADY SUBMITTED COMPLAINT BUT NEEDED TO EDIT MILEAGE. *ORIGINAL COMPLAINT NUMBER-11683406. COMPONENT SYSTEM FAILURE-MASTER BRAKE CYLINDER. *SAFETY-PUT AT RISK AS AFTER GOING TO THE DEALERSHIP ON 8/23/25 SERVICE ADVISOR LET ME LEAVE WITH VEHICLE AND SAID IT WAS PROBALY SAFE TO DRIVE AND PROBABLY AN ELECTRICAL GLITCH. THERE WAS NO WARNING/ALERTS PRIOR TO 8/23/25. TAKING THE SERVICE ADVISORS ADVICE I DROVE IT THAT WEEKEND NOT REALIZING MY BRAKES COULD FAIL ANYTIME. TOOK BACK TO DEALERSHIP ON MONDAY 8/25/25. GMC CERTIFIED MECHANIC CONFIRMED IT WAS THE BRAKE SYSTEM CYLINDER. PART IS ON BACKORDER FOR THE FORSEEABLE FUTURE. GIVEN THE MILEAGE AND BEING BRAND NEWAND NOT HAVING THE PART POSSIBLY FOR MORE THAN 30 DAYS, I FEEL AS IF I SHOULD BE GIVEN ANOTHER VEHICLE AS I HAD PAID OFF THE ONE I AM SPEAKING OF 2 WEEKS AGO. ALSO, I THINK THIS WOULD FALL UNDER THE LEMON LAW IF THE PART GOES BEYOND 30 DAYS FROM BEING DELIVERED TO DEALERSHIP AND TRUCK BEING FIXED. MILES ON TRUCK WHEN FIRST OCCURED WAS 2371, WHEN LEFT AT DEALERSHIP ON 8/25/25, MILEAGE WAS AT 2417. HAVE PICTURES CONFIRMING MILEAGE AND ALERTS. CALLED DEALERSHIP ON 8/27/25 ASKING FOR A WORKORDER AS I WAS NOT GIVEN ONE. STATING EVERYTHING THAT HAS BEEN TALKED ABOUT WITH MY VEHICLE WITH THE SERVICE ADVISOR AND MECHANIC. I WAS TOLD FROM SOMEONE WHO CALLED ME THIS MORNING AFTER FIRST SUBMITTING MY FIRST SUBMISSION THAT I NEED THAT WORKORDER IF THINGS PROGRESS FURTHER.
NHTSA complaint #11683427 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving a two lane road the adaptive cruise control detects oncoming traffic and improperly slows down or breaks unnecessarily. Most of the time the vehicle breaks so hard it will jolts me forward in my seat. I fear another car will be behind me and this will cause an accident. I have had my vehicle in the shop two (2) times to repair the issue. The dealership/service department has been able to replicate the issue by having one of their technicians drive the vehicle. The front camera has been replaced twice and I have been told every time they plug a new camera in the trucks interior and exterior lights "go crazy and flash". GM's response to this issue is "set the gap to mid" or simply "shut it off". They refuse to see this as an issue. Doing my research I found that the 2023 GMC Canyons have been recalled due to the same issue. I have brought this information to the sales department. However due to not being able to find this on General Motors website I have been told by the dealership/service department, and owner of the dealership that the information I found on NHTSA is insufficient and they can not go off this information.
NHTSA complaint #11662034 — an unverified report by a vehicle owner.
While driving a two lane road the adaptive cruise control detects oncoming traffic and improperly slows down or breaks unnecessarily. Most of the time the vehicle breaks so hard it will jolts me forward in my seat. I fear another car will be behind me and this will cause an accident. I have had my vehicle in the shop two (2) times to repair the issue. The dealership/service department has been able to replicate the issue by having one of their technicians drive the vehicle. The front camera has been replaced twice and I have been told every time they plug a new camera in the trucks interior and exterior lights "go crazy and flash". GM's response to this issue is "set the gap to mid" or simply "shut it off". They refuse to see this as an issue. Doing my research I found that the 2023 GMC Canyons have been recalled due to the same issue. I have brought this information to the sales department. However due to not being able to find this on General Motors website I have been told by the dealership/service department, and owner of the dealership that the information I found on NHTSA is insufficient and they can not go off this information.
NHTSA complaint #11662034 — an unverified report by a vehicle owner.
While driving a two lane road the adaptive cruise control detects oncoming traffic and improperly slows down or breaks unnecessarily. Most of the time the vehicle breaks so hard it will jolts me forward in my seat. I fear another car will be behind me and this will cause an accident. I have had my vehicle in the shop two (2) times to repair the issue. The dealership/service department has been able to replicate the issue by having one of their technicians drive the vehicle. The front camera has been replaced twice and I have been told every time they plug a new camera in the trucks interior and exterior lights "go crazy and flash". GM's response to this issue is "set the gap to mid" or simply "shut it off". They refuse to see this as an issue. Doing my research I found that the 2023 GMC Canyons have been recalled due to the same issue. I have brought this information to the sales department. However due to not being able to find this on General Motors website I have been told by the dealership/service department, and owner of the dealership that the information I found on NHTSA is insufficient and they can not go off this information.
NHTSA complaint #11662034 — an unverified report by a vehicle owner.
Trailer braking and stability control randomly disables. This leaves an unsafe condition when towing any trailers that require a trailer brake controller. Has happened on multiple occasions.
NHTSA complaint #11653554 — an unverified report by a vehicle owner.
Collision Avoidance comprised of Following Gap and Alarm / Auto Braking does not function. One dealer after two trips and unable to repair stated that GM is working on a new software update and until that is available repair is not possible. No date was provided by dealer or GM customer service as to when this update would be available. Second dealer stated that system was in fact not functioning, and asked me to return in a couple days, so he could research the issue, He knew nothing about a pending update. Both dealers stated that no alarms or codes were present in spite of failure.
NHTSA complaint #11647341 — an unverified report by a vehicle owner.
Collision Avoidance comprised of Following Gap and Alarm / Auto Braking does not function. One dealer after two trips and unable to repair stated that GM is working on a new software update and until that is available repair is not possible. No date was provided by dealer or GM customer service as to when this update would be available. Second dealer stated that system was in fact not functioning, and asked me to return in a couple days, so he could research the issue, He knew nothing about a pending update. Both dealers stated that no alarms or codes were present in spite of failure.
NHTSA complaint #11647341 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Canyon. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance, distance indicator, and the Front Pedestrian and Bicyclist Braking failed to work as intended. The vehicle was taken to the local dealer. The vehicle was not diagnosed; however, a software update was performed; however, the failure persisted. The vehicle was taken to the local dealer where the system was updated. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The failure mileage was unknown.
NHTSA complaint #11647011 — an unverified report by a vehicle owner.
The pre-collision warning and the lane keep assist are disabled while driving frequently. It does this on its own. I have had into the shop one other time for the same thing. It’s happening more frequently now. Current mileage is 25,153. Also the personal settings on the dashboard reset on its own every five or so key cycles. Obviously there’s some kind of software problem.
NHTSA complaint #11644637 — an unverified report by a vehicle owner.