216 of the
1,948 complaints filed about the GMC Canyon
are about the lighting —
11% of everything owners reported.
The worst model year for it is 2024.
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.
NHTSA complaint #11756924 — an unverified report by a vehicle owner.
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.
NHTSA complaint #11756926 — an unverified report by a vehicle owner.
While driving my vehicle the vehicle early in the morning going to work, the headlights went out. I pulled over, and turned it to auto and they worked there, but did not work when switching it to headlamps. That happened just the one time. Also, since I have owned the vehicle, after operating the vehicle when it is dark outside, and then getting out to get gas, and getting back in. I crank the vehicle over, and I have no dash lights. I cannot see how fast I am going. It only does this after operating the vehicle and turning it off, and then getting back in and starting it again. This has occurred many times for the past 4 years.
NHTSA complaint #11726001 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Canyon. The contact stated that while driving at various speeds, the driver’s side low beam headlight failed to illuminate as intended. No warning light was illuminated. In addition, the contact stated that upon further inspection, an unknown electrical fuse was burned. The vehicle was taken to a local dealer, where it was diagnosed; however, a cause for the failure was not found. The manufacturer was made aware of the failure. The failure mileage was approximately 36,121.
NHTSA complaint #11715755 — an unverified report by a vehicle owner.
The dealer did not fix the recall item on my truck as posted here. The dealers service department confirmed with me on multiple occasions that the recall was not fixed as annotated, but since the dealer was paid for the recall (because it was posted to the system) I am still on a waiting list for them to coordinate how to do the recall work (that was already paid for, what?). I would just like the recall work to be completed on my truck and the notification corrected on your database that the work was not done when input, editing to correct the date of service
NHTSA complaint #11650324 — an unverified report by a vehicle owner.
Second email and attempt Truck is sitting untouched after a major accident. Please reach back [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11629802 — an unverified report by a vehicle owner.
While addressing the Headlamp Flicker recall N242468880 another problem was caused. The Drivers side headlamp is always on high-beam There is no way to turn it off. I have had two incidents where oncoming traffic has crossed the double yellow line. The dealer states that the entire headlight mist be replaced and it is on backorder with no expected date of availability. This 2024 GMC Canyon is blinding oncoming traffic and is a risk to myself, my passengers, and oncoming traffic. I have a case open with GM and it has accomplished nothing. GM case number 9-14098737984
NHTSA complaint #11627065 — an unverified report by a vehicle owner.
When the right turn signal cancels after completing a right turn, the left turn signal activates, flashing 3 times. This appears to be the result of a defective design with the turn signal level. The dealer has acknowledged the problem and has stated that there is a bulletin from GM from several months ago which does not provide any resolution to the issue. This is a safety issue since the turn signals are not operating correctly, which could confuse other drivers.
NHTSA complaint #11626108 — an unverified report by a vehicle owner.
When the right hand turn signal is cancelled following a right hand turn, the left turn signal flashes to indicate a lane change. This would falsely indicate intention of changing lanes.
NHTSA complaint #11625037 — an unverified report by a vehicle owner.
I use the right turn signal to make a right turn at an intersection. I proceed with the turn and begin to accelerate out of the turn, as the steering wheel unturns the right turn signal is supposed to cancel as the steering wheel straightens out. Instead of cancelling the signal, straightening the wheel when accelerating out of a right turn cause the left turn signal to be triggered and in gives three signal indications for a left turn. These left turn indications are uncommanded by the driver. The issue is repeatable. It presents a serious safety concern because other drivers are being told by the truck that you intend to do something which you are not at all intending to do. Another driver could rely on these uncommand left turn indications and pull in front of the truck and cause an accident. This issue has been raised with two dealerships, one dealership replaced the turn signal triggering and cancelling mechanism in the steering column. Both dealers ultimately told me that the issue was "software" relating and that it could not be fixed. One of the dealership claimed to have "corrected the issue with a software update." That assertion was a lie, the issue remained unchanged. This issue is a serious safety issue. The truck has a defect that puts me, my family, and other drivers on the road at risk. So far, GMC has failed to remedy the "software" issue and merely returns to me a defective vehicle.
NHTSA complaint #11622655 — an unverified report by a vehicle owner.
Where to begin... As I bought my first truck, literally within 10 days after buying the GMC Canyon 2024, the car is shaking uncontrollably on the highway... 35 MPH max speed, extremely dangerous situation, 8 AM on a busy Watterson Expressway in Louisville, KY. I was so scared I was going to crash and potentially get hurt or worse. They told me "they had never seen this happen to a Canyon before" which is obviously a lie. The car was serviced for 21 calendar days, and now my lights are spotty and I can't drive my car at night. I got this truck [XXX]. There was no communication on when it was to be ready. There are issues with a lot of minor things as well like the navigation systems. I have logged every call with the Dealership, Courtesy Buick GMC in Louisville as well as summarized every point of contact, and with very spotty responses and the manager, Frank, wont respond to my emails and was extremely uncooperative as I asked to trade it in as I was genuinely concerned about my safety and he told me absolutely not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11622769 — an unverified report by a vehicle owner.
Turn signal not working properly and GM has not issued a solution to dealerships. Issue: When you use your turn signal to change lanes or turn onto a new street, the turn signal will flash to let drivers know. However, when you turn off your turn signal manually or the truck turns off the turn signal automatically when you turn the corner, instead of the turn signal stopping, it starts flash in the opposite direction by itself and eventually stops. This can be confusing for drivers and could result in an accident if someone thinks you are signalling and then go in a different direction.
NHTSA complaint #11622349 — an unverified report by a vehicle owner.
i have had this truck 3 months and already had software problems and now I had to drive to Hammond LA after dark and the headlights were blinking, going up and down. I was passing an 18 wheeler and the light beam went up and i almost went under the 18 wheeler. God was with me for sure.. i have not received any info on the recall and went by the dealership where I bought it and they sAid I would have to wait until I get a notice in the mail. so now I cannot drive at night and I need to. what is a person suppose to do?
NHTSA complaint #11619250 — an unverified report by a vehicle owner.
When I make a right turn, after completing it, my left turn signal flashes three times. This is very confusing to other drivers around me and I’m concerned could cause an accident. This has been occurring since I purchased the vehicle. The dealership advised that the headlight flicker repair would likely fix it, but it did not.
NHTSA complaint #11618854 — an unverified report by a vehicle owner.
The contact owns a 2024 GMC Canyon. The contact stated that while driving at an undisclosed speed at night, he observed the headlights flickering. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V673000 (Exterior Lighting); but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000.
NHTSA complaint #11618871 — an unverified report by a vehicle owner.
The contact owns a 2024 GMC Canyon. The contact stated that while driving at undisclosed speeds, the headlights were flickering. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V673000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100. Parts distribution disconnect.
NHTSA complaint #11616678 — an unverified report by a vehicle owner.
The turn signal is activating in the opposite direction. After completing a 90 degree right hand turn, when the turn signal deactivates it will turn on the left turn indicator for 3-5 seconds. This only happens when making right hand turns and I have been able to replicate it on multiple occasions. My concern is that other people will see the indicator and assume that I intend to change lanes when my intention is to continue straightforward. This could cause someone to move in front of me or turn into my lane of travel. I just purchased the vehicle a week and a half ago. I plan on making an appointment with the dealership within the next week to have the issue evaluated. This was first noticed about 1 week after taking ownership. I purchased the vehicle on September 13, and noticed the issue on September 20.
NHTSA complaint #11616322 — an unverified report by a vehicle owner.