Owners have filed 227 complaints
about the 2004 GMC Envoy XL with NHTSA between 2004 and 2023.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the GMC Envoy XL. 50 means typical for this
model; 100 means roughly double.
Severity — 59
11.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.7%
1,000 – 9,999 miles
74.0%
10,000 – 24,999 miles
84.6%
25,000 – 49,999 miles
2816.0%
50,000 – 74,999 miles
5129.1%
75,000 – 99,999 miles
3117.7%
100,000 – 149,999 miles
3117.7%
150,000+ miles
169.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2004 GMC Envoy XL 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2004peak 8Apr 2023
NHTSA investigations into the 2004 GMC Envoy XL
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ17002Opened 24 Apr 2017Closed 29 Mar 2021EXTERIOR LIGHTING:HEADLIGHTS
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...
EA07009Opened 10 Jul 2007Closed 28 Aug 2008FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP MODULE LEAKS GASOLINE
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSI...
PE05006Opened 4 Feb 2005Closed 6 May 2005EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL FAILURES
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, T...
EA04021Opened 3 Aug 2004Closed 4 Nov 2004EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LAMP FAILURE
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 20...
Recalls on the 2004 GMC Envoy XL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V527000
EXTERIOR LIGHTING:BRAKE LIGHTS
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Risk: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 20051319,289 units in Canada
Lights And Instruments
On certain vehicles, the directional/hazard signals may not operate as designed. Actuation of the turn signal or hazard lights will cause them to illuminate and remain illuminated (not flash as intended). Drivers may not be able to clearly signal their intentions to turn, change travel lanes or potentially warn others of an impaired vehicle operating condition. Correction: Dealers will replace the turn signal/hazard flasher module.
Recall 200439038,598 units in Canada
Lights And Instruments
On certain vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative. The loss of one or both of the tail lamps/stop lamps could reduce the vehicle's visibility to following drivers and fail to warn others that the vehicle is braking and/or is stopped, which could lead to a vehicle crash. Correction: Dealers will inspect the tail lamp/stop lamp assemblies and, if necessary, replace them.
Recall 200408852,776 units in Canada
Brakes
On certain vehicles, the brake hoses are not labelled with a designation that identifies the manufacturer of the assembly as required by CMVSS 106. This non-compliance has no effect on the performance of the involved brake hose assemblies. Correction: Since this does not pose a safety risk, no corrective action is required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 85,000 milesAzle, TXCrash1 injured
AIR BAGS
FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.
NHTSA complaint #11133420 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
ELECTRICAL SYSTEM
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
ENGINE
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
Fairview Heights, ILFire
SEATS
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
Fairview Heights, ILFire
STRUCTURE:BODY
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Wichita Falls, TX
ENGINE
The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. The failure mileage was unknown.
NHTSA complaint #11517086 — an unverified report by a vehicle owner.
Inverness, FL
POWER TRAIN
I WAS DRIVING BACK HOME, PULLED IN MY DRIVEWAY, PUT THE VEHICLE IN PARK AND WHEN I RELEASED THE BRAKE PEDAL THE VEHICLE JUMPED AND TOOK OFF IN REVERSE. I MISSED HITTING MY WIFE BY INCHES. I STOPPED AND RESTARTED THE VEHICLE. IT WOULD NOT START. I TRIED TO PUSH THE BUTTON ON THE SHIFTER.I INTERNET SEARCHED IT WAS SAID TO BE THE LOCKOUT DEVISE. I INSPECTED THE TRANS AND FOUND THE CABLE THAT COME FROM THE SHIFTER TO THE TRANS WAS OFF AND TRANS BRACKET WAS WORN FROM USE. IF IT HAPPENED IN A PARKING LOT I COULD HAVE HIT SOMEONE OR THE VEHICLE BEHIND ME. I CONTACTED GMC NO KNOWLEDGE OF THE SAFETY PROBLEM I HAVE DESCRIBED. MY CASE FILE IS[XXX]. I TALK WITH AMY AND JUNAID AT EXT 42846. THEY TOLD ME I HAD TAKE IT TO THE DEALER FOR INSPECTION TO DETERMINE IF IT IS A DEFECT OR WEAR AND THAT THE DEALER WOULD TAKE 1 HR TO INSPECT THE VEHICLE WHICH I WOULD HAVE TO PAY FOR. I THEN CALLED 2 DEALERS LOVE CHEVROLET INVERNESS FL 34453 AND EAGLE BUICK, PONTIAC & GMC TRUCK HOMOSASSA FL. I WAS TOLD BOTH SERVICE REPS THAT THIS HAPPEN ALL THE TIME AND THEY WOULD CONFIRM THAT IT WAS DUE TO WEAR AND NOT A DEFECT. BUT IN YOU MANUAL THERE IS NO PROVISIONS TO INSPECT THE SHIFTING CABLE WITH IS A SAFETY PROBLEM WHICH GM AND THE DEALER ARE AWARE OF BUT IGNORE AND TELL YOU HAVE TO BUY A NEW CABLE FOR $75.00 INSTEAD OF SUPPLYING THE BUSHING THAT HAS BEEN WORN OUT THAT IS PRESS FIT INTO THE CABLE THE ONLY DEFECT ON THE CABLE IS THE BUSHING WHICH COST AT MOST $3.00 AND A VERY EASY FIT. I HAVE A BUICK RAINER WITH THE SAME DEFECT VIN[XXX] THE WAY IT WAS REPAIRED WAS THE SHIFT LEVER ON THE TRANS PIN WAS REMOVER AND A BOLT AND NUT WERE PUT IN PLACE OF THE OEM PIN ON SHIFTER AND IT WAS BOLTED TO THE SHIFTER END OF THE CABLE NO OEM REPAIR THIS VEHICLE WAS SOLD TO ME BY GM EAGLE BUICK. I OWN 2 GM VEHICLES WITH THE SAME SAFETY PROBLEM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11242594 — an unverified report by a vehicle owner.
at 145,000 milesMckeesport, PA
ELECTRICAL SYSTEM
DRIVING AT A LOW SPEED DOWN HILL ON A CITY STREET, WITH THE CAR IN THE DRIVE POSITION, THE CAR STALLED. THIS HAPPENED AGAIN DRIVING ON A FLAT SERVICE OF A PARKING LOT OF A SHOPPING CENTER. AGAIN, WITH THE CAR IN THE DRIVE POSITION GOING AT A LOW SPEED THE CAR STALLED.
NHTSA complaint #11163923 — an unverified report by a vehicle owner.
at 85,000 milesAzle, TXCrash1 injured
AIR BAGS
FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.
NHTSA complaint #11133420 — an unverified report by a vehicle owner.
at 140,395 milesCourtlandt Manor, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED. THE CONTACT STOPPED AT A FUEL STATION AND PROCEEDED TO CHECK ALL THE FLUID LEVELS. THE CONTACT CONTINUED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COULD ONLY OPERATE THE VEHICLE IN FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COMPLAINT NUMBER: 84441281449 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 140,395. *TT CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED WITH A REMANUFACTURED TRANSMISSION IT IS A KNOW FACT IN THE AUTOMOTIVE INDUSTRY THAT GM IS AWARE OF THE FAULTY CONSTRUCTION OF TRUCK TRANS MISSIONS. MY TRANSMISSION WAS SERVICED ABOVE AND BEYOND THE MANUFACTURED RECOMMENDATION. THE ATTACHED DOCUMENT FROM JASPER TRANSMISSION DEMONSTRATED ALL THE AREAS THAT THEY NEED TO ADDRESS BECAUSE OF ALL THE SAFETY FAILURES IN THE ORIGINAL MANUFACTURING. THE FAILURES WITHOUT NOTICE CAUSING A MAJOR SAFETY ISSUE. ENGINE-TRANSMISSION-EXCHANGE ADDRESSED THE SAME ISSUES WHEN REMANUFACTURING. SEE ATTACHED DOCUMENTS FROM JASPER TRANSMISSION AND THE PACKING SLIP OF THE PURCHASED TRANSMISSION ADVANCE AUTO INSTALLED AT THE AUTO CENTER (SEE VIN NUMBER). UPDATED 10/22/18
NHTSA complaint #11118061 — an unverified report by a vehicle owner.
at 129,000 milesLovell, ME
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 (NA) GMC ENVOY XL. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS ABLE TO DRIVE HOME WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP AND THE MECHANIC STATED THAT THE LOW BEAM LIGHTS NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS NOT ADVISED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #10992825 — an unverified report by a vehicle owner.
at 184,000 milesEads, CO
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL INDICATORS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
NHTSA complaint #10969316 — an unverified report by a vehicle owner.
at 105,000 milesTehachapi, CA
FUEL/PROPULSION SYSTEM
MY 2004 GMC ENVOY XL SLT IS LEAKING GAS AT THE GAS TANK AND THE FILLER HOSE GAS JUST RUNS DOWN THE TANK TO THE GROUND ITS A FIRE RISK
NHTSA complaint #10957445 — an unverified report by a vehicle owner.
at 160,000 milesMongaup Valley, NY
STRUCTURE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 65 MPH, THE THIRD BRAKE LIGHT SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/01/16
NHTSA complaint #10903040 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
ELECTRICAL SYSTEM
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
ENGINE
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
at 160,000 milesLawrenceville, GAFire1 injured
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA complaint #10888197 — an unverified report by a vehicle owner.
at 125,000 milesGallatin, TN
VEHICLE SPEED CONTROL
SPEEDOMETER CONTINUALLY GETS STUCK AT RANDOM MPH
NHTSA complaint #10885348 — an unverified report by a vehicle owner.
at 104,629 milesTehachapi, CA
STEERING
MY 2004 GMC ENVOY XL SLT IS MAKING A RANDOM CLUNKING NOISE WHILE TURNING THE CLUNKING IS GETTING WORSE WE HAD THE UPPER BALL JOINTS CHANGED THINKING THAT WAS THE PROBLEM IT DID NOT FIX THE PROBLEM I WAS TOLD IT WAS THE STEERING RACK
NHTSA complaint #10872497 — an unverified report by a vehicle owner.
Fairview Heights, ILFire
SEATS
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
Fairview Heights, ILFire
STRUCTURE:BODY
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
Fairview Heights, ILFire
ELECTRICAL SYSTEM
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
at 122,000 milesLaguna Niguel, CA
FUEL/PROPULSION SYSTEM
VEHICLE WAS TAKEN IN FOR OIL CHANGE AND I WAS ADVISED IT HAD A CRACK AT THE NECK OF FUEL TANK. UPON FURTHER RESEARCH THERE HAS BEEN A RECALL FOR THIS VERY SAME PROBLEM ON THE SAME VEHICLE. VEHICLE WAS NEVER IN A ACCIDENT OR ANYTHING THAT WOULD CAUSE THIS.
NHTSA complaint #10765247 — an unverified report by a vehicle owner.
at 117,000 milesWaterloo, IN
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE TURNING THE IGNITION TO THE ON POSITION, THE HEADLIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
NHTSA complaint #10764529 — an unverified report by a vehicle owner.
at 199,340 milesPort Huron, MIFire
ELECTRICAL SYSTEM
PASSENGER WINDOW WENT DOWN WITH VEHICLE OFF. SMOKE CAME FROM INSIDE THE RIGHT FRONT DOOR PANEL. WHEN THE SMOKE CLEARED, I DISASSEMBLED THE DOOR AND FOUND THE WINDOW SWITCH WITH A LARGE HOLE BURNED IN IT. PICS AVAILABLE UPON REQUEST.
NHTSA complaint #10764221 — an unverified report by a vehicle owner.
at 183,074 milesMarion, OH
STRUCTURE:BODY:DOOR
MY REAR PASSENGER DOOR WON'T LATCH. IT WAS OPENED AND THEN WOULDN'T LATCH AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS THE LATCH ASSEMBLY. THERE IS/WAS A RECALL FOR THE EXACT PROBLEM FOR THE 2002 AND 2003 GMC ENVOY. THE LATCH IS NOT LATCHING PROPERLY ON THE REAR PASSENGER SIDE.
NHTSA complaint #10704531 — an unverified report by a vehicle owner.
Woodbridge, VA
VISIBILITY
AFTER FINISHING SHOPPING, I WENT TO MY CAR AND OPENED THE BACK DOOR TO PUT MY MERCHANDISE , AS SOON AS THE DOOR OPENED ABOUT 12 INCHES, THE GLASS BLEW UP AND SHATTERED EVERYWHERE. I'VE OWNED THIS SUV FOR 2 YEARS NOW AND NEVER HAD ANY ISSUE WITH THE BACK DOOR, IT WAS SHOCKING HOW A GLASS WOULD SHATTER LIKE THIS. IN ADDITION, IT IS VERY EXPENSIVE TO REPLACE THE GLASS ($500 AND UP).
NHTSA complaint #10703597 — an unverified report by a vehicle owner.
at 135,483 milesONA, WV
STEERING
WAS PARK, WENT TO BACK UP AND FELT LIKE THERE WAS NO POWER STEERING. PS FLUID IS GOOD, BELT IS GOOD, PULLEY SEEMS FINE, NO LEAKS, BUT VERY HARD TO STEER. THIS 2004 GMC ENVOY HAS BEEN NOTHING BUT A HEADACHE....NOT TO MENTION THE SPEEDOMETER DOESN'T WORK PROPERLY EITHER.
NHTSA complaint #10702346 — an unverified report by a vehicle owner.
at 135,483 milesONA, WV
ELECTRICAL SYSTEM
WAS PARK, WENT TO BACK UP AND FELT LIKE THERE WAS NO POWER STEERING. PS FLUID IS GOOD, BELT IS GOOD, PULLEY SEEMS FINE, NO LEAKS, BUT VERY HARD TO STEER. THIS 2004 GMC ENVOY HAS BEEN NOTHING BUT A HEADACHE....NOT TO MENTION THE SPEEDOMETER DOESN'T WORK PROPERLY EITHER.
NHTSA complaint #10702346 — an unverified report by a vehicle owner.
at 152,000 milesHouston, TX
ENGINE
WAS DRIVING AND SERVICE ENGINE SOON AND REDUCED ENGINE POWER LOSS CAME ON. THE CAR BASICALLY STARTING SHUTTING DOWN BUT I WAS ABLE TO COAST OUT OF TRAFFIC BEFORE IT STOPPED COMPLETELY. TURN IT OFF, BACK ON SEVERAL TIMES, UNTIL THE LIGHTS WENT OFF THEN DROVE IT HOME. I'VE REPLACED THE THROTTLE BODY TWICE AND THE GAS PEDAL FOR THE SENSOR LOCATED BEHIND IT. WENT FROM HAPPENING SPORADICALLY TO ALMOST EVERYTIME I DRIVE IT. CAN'T DRIVE 3 MILES WITHOUT REDUCED ENGINE POWER LOSS COMING ON. NOW THERE'S ABOUT 155,000 MILES ON THE VEHICLE AND IT'S HAPPENING ALL THE TIME. NEEDLESS TO SAY, IT'S SITTING ON THE DRIVEWAY. I'M AWARE OTHER CUSTOMERS ARE HAVING THIS SAME ISSUE FROM READING COMMENTS ONLINE. I DON'T UNDERSTAND WHY GM HAS NOT DONE A RECALL TO FIX THE ISSUE. PERHAPS IT CAN'T BE FIXED.
NHTSA complaint #10702366 — an unverified report by a vehicle owner.