102 of the
3,281 complaints filed about the GMC Envoy
are about the body and structure —
3% of everything owners reported.
The worst model year for it is 2003.
I bought a 2003 GMC Envoy 3/23/24. The main frame and sub-frame have extensive rot, and is unsafe to drive. It is available to inspect. They disguised frame damage and sold me an unsafe vehicle. I brought the car in to have the ac repaired in August 2024 and when they put it up on the lift that's when they saw the damage. This was Rogers Automotive in Westport MA. They told me at that time that it is unsafe to drive. It has not been inspected by any other parties at this time. We had no idea it was damaged, Rogers said it was sprayed to try to hide the damage.
NHTSA complaint #11615468 — an unverified report by a vehicle owner.
The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.
NHTSA complaint #11456854 — an unverified report by a vehicle owner.
This suv made a loud sound, began to drift, in the rear, at hwy speeds before it tipped over and began to roll, ejecting my two minor sons from the passenger cab before it eventually landed on its side. the roof was molded in a triangular shape, preventing it from resting on the roof as it tilted back onto inside and remains after the last roll The triangular shape was created in the metal after the stabilizing structures gave way almost immediately providing possibly no protection to the patrons inside the carrier cab of suv. demonstrating its inability protect its occupants.
NHTSA complaint #11423170 — an unverified report by a vehicle owner.
I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22
NHTSA complaint #11352195 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL. THE CONTACT STATED WHILE DRIVING 30 MPH, THE DOOR UNLOCKED INDEPENDENTLY AND BECAME AJAR. THE CONTACT STATED THAT THE DOOR KNOB ACTUATED UP AND DOWN CONTINUALLY, WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AND AT SOME POINT EACH DOOR SWUNG OPEN WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED HOWEVER, THE DOOR CHIME REMAINED AUDIBLE CONTINUALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS BEING DRIVEN OR WHILE REVERSING. THE CONTACT STATED THAT THE FAILURE AFFECTED BOTH DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOORS. ALSO INCLUDED IN THE FAILURE WAS THE REAR DOOR AND HATCH. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE YEARS INCLUDED IN THE RECALL WERE 2006-2007. THE VEHICLE WAS TAKEN TO FERMAN BUICK GMC - WESLEY CHAPEL (24252 FL-54, TAMPA, FL 33559, (813) 242-2800) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE MANUFACTURED YEAR, THE MANUFACTURER WAS NOT OBLIGATED TO OFFER A FREE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE DOOR MASTER SWITCH NEEDED TO BE REPLACED DUE TO WATER INTRUSION INTO THE CIRCUIT WHICH CAUSED THE POLES TO BE RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THE MODEL YEAR GMC ENVOY XL SUBJECTED TO THE NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) WAS 2006-2007. THE CONTACT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. *DT
NHTSA complaint #11324310 — an unverified report by a vehicle owner.
MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION.
NHTSA complaint #11324152 — an unverified report by a vehicle owner.
THE FRONT DRIVER SIDE DOOR HAS NO POWER. THE REAR PASSENGER DOOR WILL NOT OPEN OR UNLOCK. THE REAR DRIVER SIDE DOOR WILL NOT LATCH AND STAY SHUT. THIS ALL HAPPENED WHEN I WAS GETTING MY KIDS IN THE CAR AND NOW I CAN'T USE THE CAR BECAUSE MY KIDS COULD FALL OUT. IN THE OTHER VEHICLES IT WAS THE FAULTY LATCH. THIS HAPPENED TO OTHER VEHICLES OF THE SAME YEAR AND MODEL. NUMBER 05V494000.
NHTSA complaint #11302442 — an unverified report by a vehicle owner.
PARKED VEHICLE IN THE GARAGE AND WENT IN THE HOUSE. NEXT MORNING WENT TO USE VEHICLE AND FOUND THAT THE REAR HATCH GLASS HAD EXPLODED. GLASS EVERYWHERE. THE VEHICLE HAD NOT BEEN MOVED FOR OVER 12 HOURS. HAVE CALLED TO HAVE GLASS REPLACED BUT HAVE SINCE DISCOVERED THAT THIS IS A COMMON ISSUE WITH THESE TYPES OF VEHICLES. NOW AM CONCERNED THAT IT WILL HAPPEN AGAIN. MAJOR CONCERN IS IT WILL HAPPEN AGAIN WHILE DRIVING AND HAVE MY GRAND CHILDREN IN THE BACK SEAT AND GET INJURED FROM FLYING GLASS.
NHTSA complaint #11206981 — an unverified report by a vehicle owner.
DRIVER DOOR WILL LOCK AND UNLOCK ELECTRONICALLY BUT IF YOU TRY TO UNLOCK DOOR MANUALLY IT DOES NOT UNLOCK. IF CAR CRASHES PERSON COULD GET TRAPPED IF CAR IS ON FIRE COULD CAUSE A DEATH IF NO POWER TO ELECTRONIC LOCKS
NHTSA complaint #11196075 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11186598 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE STABILITRAK WARNING INDICATOR PERIODICALLY ILLUMINATED. ALSO, THE STABILITRAK ACTIVE INDICATOR PERIODICALLY ILLUMINATED, WHICH CAUSED THE VEHICLE TO STALL. WHEN THE CONTACT RELEASED AND RE-APPLIED THE ACCELERATOR PEDAL, THE STABILITRAK DEACTIVATED AND THE VEHICLE FUNCTIONED NORMALLY. OCCASIONALLY, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL VIBRATED VIOLENTLY AND THE VEHICLE HESITATED TO STOP. WHEN THE VEHICLE WAS STATIONARY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED FORWARD. FURTHERMORE, THE DRIVER'S SEAT WAS UNABLE TO MOVE FORWARD. WHEN ATTEMPTING TO ADJUST THE SEAT MANUALLY OR WITH THE POWER POSITION ADJUSTER, THE SEAT FAILED TO ADJUST UNTIL AFTER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO BOWSER BUICK GMC (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 346-7929) WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11185089 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE MOTOR IN THE DRIVER'S DOOR SHORTED OUT AND THE WINDOW REGULATOR AND MOTOR WERE BURNT. AS A RESULT, THE VEHICLE ALMOST CAUGHT FIRE. SMOKE APPEARED FROM THE DOOR PANEL, WHICH THE CONTACT MANAGED TO PUT OUT. COYLE CHEVROLET BUICK GMC (1801 BROADWAY ST, CLARKSVILLE, IN 47129, (812) 218-1100) DIAGNOSED THAT THE VEHICLE NEEDED A NEW POWER WINDOW SWITCH, FUSE, AND HARNESS. THE REPAIRS WERE COMPLETED BY AN INDEPENDENT MECHANIC. WHEN THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY), THE MANUFACTURER WAS CALLED AND ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR REIMBURSEMENT. THE DEALER DID NOT REIMBURSE THE CONTACT AND PRESENTED THE REPAIR PAPERWORK TO THE MANUFACTURER. THE CONTACT WAS INFORMED THAT REIMBURSEMENT WAS NOT AN OPTION SINCE THE VEHICLE WAS REPAIRED OUTSIDE OF THE DEALER AND MANUFACTURER. THE CONTACT STATED THAT HE DID NOT KNOW OF THE RECALL BECAUSE HE WAS NOT SENT A LETTER. THE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #11181956 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ROBERTSON'S GMC TRUCK, 2680 CRANBERRY HWY, WAREHAM, MA 02571) WHERE IT WAS DIAGNOSED THAT THE FRAME ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. *TT
NHTSA complaint #11073784 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS STATIONARY, THE EXHAUST MANIFOLD FRACTURED AND THE HEAT FROM THE EXHAUST MANIFOLD DAMAGED THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE RUST AND CORROSION. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT SAFETY RELATED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #11060757 — an unverified report by a vehicle owner.