160 of the
3,281 complaints filed about the GMC Envoy
are about the airbag system —
5% of everything owners reported.
The worst model year for it is 2002.
The contact owned a 2005 GMC Envoy. The contact stated that while driving approximately 30 MPH, another vehicle driven by a drunk driver swerved into the front of the vehicle, causing a front collision. The air bags failed to deploy. The contact hit his face again on the steering wheel, but did not seek medical assistance. The contact's wife, who was occupying the front passenger seat and wearing a seat belt, was severely injured and was transported to the hospital by ambulance. The contact's wife was diagnosed by a trauma surgeon. The contact's wife was diagnosed with a fractured right knee cap, right ankle bone chips and ligament damage, damaged left toes, a double bone bruise in the left knee, bruised seat belt mark. The contact's wife was hospitalized for 6 days and was admitted to a rehabilitation facility for 11 days. The contact stated that his wife was currently confined to a wheelchair. The contact's wife was currently awaiting a knee replacement. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 270,000.
NHTSA complaint #11651384 — an unverified report by a vehicle owner.
On steering wheel where the GMC logo is . Melted/Melting from underneath. Some type of clear color gooey. Have been told it is seal for airbag. Also none of the chimes are not working at all example * seat belts, door,blinkers,dashboard chimes *dummy lights*,along with Bose stereo. Last issues are REAR VIEW MIRROR... KEEPS FALLING OFF. have taken to dealership SEVERAL TIMES! Now they are saying that I need to contact my auto insurance provider to put in claims.
NHTSA complaint #11601561 — an unverified report by a vehicle owner.
I purchased my envoy from a used car lot with no warning lights and no apparent safety concerns about 2 yrs ago other then what appeared to be a replaced front bumper cover and the vehicle was repainted the same color white, since then the brakes have intermittently not disengaged on one side or the other I believe it's the front brakes and seems to be worse after a longer drives and after bleeding the system the pedal would be firm and next day spongy feeling and going down rather far. Air bags did not deploy apon impact. It is available for inspiration although I am attempting to repair it after my accident the brakes are still as they were. I have tried both on as well as performance pads and rotors booster check valve and fluid replacement with no change. I was coming back from my daughter's dentist appointment it is 20 minutes away the roads were very slick with snow and sleet, I got off the hwy and coming through town I braked to slow from 45 to 35mph before crossing the intersection when I let off the brake the left side stayed engaged enough to cause the vehicle to pull to the left and I couldn't steer straight because of the snow and was forced to hit 2 traffic light posts in the center median. Usually on dry roads I can tap the pedal and keep it straight until the brakes released. I first noticed it changing pads when I 1st purchased it that the front tires spin harder while jaked up and when it continued I figured it was alignment or steering components worn but even after parts replaced a 2 alignments nothing changed, after my last alignment the technician said the brakes need to be bled and I told him the issue he was unsure the cause. I did not have any air bags deploy in this accident and the sensors were clearly effected as the bumper caved in the center. The vehicle also has had uneven ride height due to independent sensors in the rear. The vehicle now has a service airbag and service brakes light. Other owners have similar issues with their envoys
NHTSA complaint #11444000 — an unverified report by a vehicle owner.
The contact owns a 2006 GMC Envoy. The contact stated while driving at various speeds, the contact noticed that the air bag warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
NHTSA complaint #11425555 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #11378518 — an unverified report by a vehicle owner.
I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22
NHTSA complaint #11352195 — an unverified report by a vehicle owner.
MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION.
NHTSA complaint #11324152 — an unverified report by a vehicle owner.
WHILE PROCEEDING TO TAKE A LEFT TURN AFTER COMING TO A STOP AT A T INTERSECTION BOTH DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED ON THEIR OWN. THIS SCARED MY WIFE TO DEATH! IT CAUSED HER TO BUMP THE CURB WITH ONE IF THE TIRES ONLY, NO ACCIDENT. THANKFULLY SHE WAS OFF WORK AND THE KIDS WERE ALREADY AT SCHOOL AND NOT WITH HER AT THE TIME! I CALLED GM IMMEDIATELY AND REPORTED THIS. AN INVESTIGATION WAS CONDUCTED AND LASTED ABOUT 2 MONTHS. I WAS INFORMED THAT THE FINDINGS WERE CONFIDENTIAL AND THAT THEY WOULD NOT BE REPAIRING MY VEHICLE! YOU HAVE GOT TO BE KIDDING ME. MY WIFE SUFFERED A MINOR HEAD INJURY, SCARE OF HER LIFE NOT TO MENTION WE WERE NOT PROVIDED WITH A RENTAL, COMMUNICATIONS WERE POOR AT BEST WITH OUR CAR WORKER AT GM. SHE WAS EVEN OUT SICK FOR A WEEK, IT TOOK ME 4 DAYS FOR SOMEONE TO FINALLY TELL ME THAT. THE ENVOY IS A 2005 AND WAS BOUGHT NEW AND HAS BEEN WITH OUR FAMILY EVER SINCE. LOW MILEAGE JUST TURNING 100K. VERY WELL CARED FOR. I AM FLOORED THAT GM IS NOT REPAIRING OUR BABY! I HAVE SEEN MANY REPORTS OF THE SAME ONLINE. I TRULY FEEL GM IS DECEIVING THE PUBLIC TO A BIGGER PROBLEM. HENCE THE REASON THEY STATED THE FINDINGS ARE CONFIDENTIAL. I JUST WANTED OUR BABY REPAIRED.
NHTSA complaint #11317798 — an unverified report by a vehicle owner.
THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.
NHTSA complaint #11290129 — an unverified report by a vehicle owner.
MY SPOUSE WAS DRIVING DOWN S/B ON RT 313 @ RT 290 MARYLAND. HE HIT A DEER AND ROLLED MY ENVOY AND THE AIR BAGS NEVER DEPLOYED. MY SON WAS IN FRONT PASSAGER SET WITH A SET BELT ON AND WHEN THE ENVOY ROLLED HIS SET BELT DID NOT HOLD HIM ON. MY SPOUSE TOLD ME THE ANIT-LOCK BREAKS DID NOT ENGAGE WHEN HE SLAM ON THE BREAKS .
NHTSA complaint #11283031 — an unverified report by a vehicle owner.
MY VEHICLE WHEN PURCHASED WAS ALTERED FROM CLOTH SEATS TO LEATHER BY THE DEALERSHIP WHERE PURCHASED. 3 DAYS AGO MY CAR IS SIGNALING ME TO SERVICE AIRBAG WHILE DRIVING THE CAR OR IN IDLE. SO I IMMEDIATELY TOOK IT TO A CERTIFIED MECHANIC AT MEINEKE AND WAS TOLD THAT THIS IS A MANUFACTURER DEFECT AND THERE IS A RECALL FOR THIS ON MY YEAR, MAKE & MODEL SUV. I CALLED GM ON 11/29/2019 AND WAS TOLD BY A SUPERVISOR NAMED ANGEL THERE HAS BEEN NO RECALLS BY THEIR MANUFACTURER AND THERE IS NOTHING MORE SHE CAN DO ABOUT THE MATTER. I CANNOT DRIVE MY CAR LIKE THIS KNOWING THIS CAN BE POTENTIALLY HARMFUL AND HAZARDOUS.
NHTSA complaint #11282890 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11186598 — an unverified report by a vehicle owner.
I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.
NHTSA complaint #11179980 — an unverified report by a vehicle owner.
MY ACCIDENT WAS MAY 25TH 2018, MY BACK PASSENGER WENT OFF OF A SOFT SHOULDER THROWING ME INTO 2 TREES, I HIT FIRST ONE AND SEATBELT CAME APART BUT STILL OVER ONE SHOULDER HITTING SECOND TREE AND ONLY THING THAT SAVED ME WAS MY RIGHT FOOT WAS UNDER THE BRAKE AND NOT ON IT, I HIT MY HEAD ON WINDSHIELD CAUSING ME TO HAVE VISION PROBLEMS, SEVERE WHIPLASH, AND RSD IN RIGHT LEG, I HAVE TO HAVE CANE, WALKER, OR POWERCHAIR, MY HUSBAND WANTS A DIVORCE BC OF MY DEPRESSION, MY KIDS GET FUSTRASTED BC I FORGET I SAID SOMETHING AND I CONTINUE TO REPEATEDLY SAY THING, I NEVER HAD NONE OF THIS WRONG WITH ME TILL THIS ACCIDENT AND MONIQUE HILL IN CLAIMS SAYS NONE OF MY INJURIES NOR MY FAMILY PROBLEMS HAVE NOTHING TO DO WITH GENERAL MOTORS AND I DIDN'T HIT SENSORS, I NEVER HAD A SEATBELT ON BUT IF THAT WAS THE CASE THAT DING SOUND WOULDN'T HAVE STOPPED! MY LIFE HAS COMPLETELY CHANGED AND I'M LOSING MY FAMILY BC OF A ACCIDENT
NHTSA complaint #11172835 — an unverified report by a vehicle owner.