39 of the
3,281 complaints filed about the GMC Envoy
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 2002.
1. The air bag dummy light is on 2. The relay switch keeps going bad on my regular headlights, but the brights will turn on 3. Rear driver side door popped open on the highway while driving with my 12 year old nephew in the backseat. Will not latch shut.
NHTSA complaint #11431288 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. AFTER PARKING THE VEHICLE AND ATTEMPTING TO EXIT, THE DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. IN ADDITION, WHILE DRIVING 45 MPH, THE HEADLIGHTS BLINKED ON AND OFF AND FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 188,343. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10862639 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE REAR HATCH BACK GLASS SHATTERED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
NHTSA complaint #10778386 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCKS FAILED TO LOCK AND UNLOCK THE VEHICLE. IN ADDITION, THE REAR HATCH DOOR FAILED TO UNLOCK WHEN INITIATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10667715 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
NHTSA complaint #10638867 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER TURNING OFF HER IGNITION, THE DOORS LOCKED LEAVING HER TRAPPED IN THE CAR. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,134.
NHTSA complaint #10606013 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR INTERIOR PANEL WAS DAMAGED AND EXPOSING WIRES. THE CONTACT WAS ALSO UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR BECAUSE THE INTERIOR DOOR HANDLE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,776.
NHTSA complaint #10563114 — an unverified report by a vehicle owner.
LOCK COMPLETELY OUT OF BACK HATCH WIRE ACTS AS IF IT HAS A SHORT WHICH SHUTS THE WHOLE BACK DOWN I AM UNABLE TO USE MY REAR WIPER AT ALL INTERFERE WITH MY STEROE SHUTTING OF WHEN U TURN OFF ENVOY WHEN IT SHOULDN'T HAVE BEEN LOCKED COMPLETELY OUT OF THE REAR BOTTOM AND THE GLASS HATCH I DO NOT USE MY HATCH NOW BECAUSE I DON'T WANT TO BE LOCKED OUT AGAIN IT HAS HAPPEN TWICE AND THIS NOT UNDER WARRANTY HAVE SEEN OTHE COMPLAINTS ONLINE DUE TO SAME ISSUES HAS THERE BEEN A RECALL ON THIS I HAVE ONLY HAD THIS ENVOY FOR 4 MONTHS AND TO BE HONEST I THINK IT MESSES WITH THE AIR I HAVE DUEL AIR AND THE PASSENGER SIDE GETS COLDER QUICKER THAN THE DRIVER AND NEVER SEEMED TO DO THIS UNTILL THE WIRES G STARTED MESSING UP IN THE REAR.
NHTSA complaint #10472113 — an unverified report by a vehicle owner.
2006 GMC ENVOY: FUEL TANK SENSOR SHOWS FUEL THEN DOESN'T, BOUNCES BACK & FORTH. I DRIVE IN THE MOUNTAINS AND AM NOW VERY PARANOID THAT MY CAR WILL RUN OUT OF GAS AND LEAVE ME STRANDED ON A MOUNTAIN HIGHWAY....VERY DANGEROUS. MECHANIC SAYS ERROR CODE IS PO463. I AM SO AFRAID TO DRIVE MY CAR ALONE NOW... SO I STOP GONG DOWN & THEN BACK UP THE HILL JUST IN CASE I CAN PUT IN MORE GASOLINE. MY CAR ALSO HAS A DRIVERS' SIDE MASTER CONTROL WINDOW THAT BURNED.... COULD HAVE STARTED A FIRE. WHEN MY MECHANIC TOOK IT APART, HE SHOWED ME THE BURNED AREAS,... SMELLS BAD.
NHTSA complaint #10416422 — an unverified report by a vehicle owner.
ONE REAR DOOR SWUNG OPEN WHILE PULLING OUT OF A PARKING LOT WITH MY DAUGHTER IN THE BACKSEAT (THANK GOODNESS SHE WAS IN A SEATBELT, BUT MY PURCHASE WENT FLYING OUT AND SPILLED OUT ALL OVER THE ROAD). SINCE THEN I HAVE NOTICED BOTH REAR DOOR LATCHES RANDOMLY STICK CLOSED EVEN WHEN THE DOORS ARE UNLOCKED AND BOTH LATCHES RANDOMLY FAIL TO LATCH CLOSED CAUSING DOOR TO REMAIN OPEN. AFTER THIS HAPPENS, I TRY NUMEROUS TIMES TO CLOSE THE DOOR ONLY TO HAVE IT NOT CATCH. AFTER PLAYING WITH THE LATCH, IT FINALLY WORKS. I AVOID OPENING THE REAR DOORS AT ALL IF I CAN. THE LATCHES DO APPEAR CORRODED AND RUSTY. THERE IS A RECALL FOR THIS ON THE 2003 XL MODEL, BUT MY 2004 MODEL HAS THE SAME EXACT PROBLEM! IT SEEMS OTHERS SHARE THE SAME COMPLAINT ACCORDING TO SOME INTERNET FORUMS.
NHTSA complaint #10403737 — an unverified report by a vehicle owner.
THE HIDDEN WELDMENT HOLDING THE REAR LIFTGATE STRUT BROKE CAUSING THE STRUT TO BECOME DISLODGED AND ALLOWING THE GATE TO VIOLENTLY FALL ON MY BACK, SHOULDERS AND HEAD. WHILE PAINFUL FOR ME THIS COULD HAVE CATASTROPHIC IMPACT ON A CHILD. I TOOK THE VEHICLE TO A GM DEALER WHO SAID THEY COULDN'T REPAIR THIS AND SUGGEST I TALK TO A BODY SHOP.
NHTSA complaint #10373413 — an unverified report by a vehicle owner.
IN JUNE OF 2007 I COULD NOT CLOSE EITHER OF THE REAR DOORS ON MY VEHICLE. THEY FAILED APPROXIMATELY TWO HOURS APART. I WAS TRANSPORTING TWO GRAND CHILDREN AT THE TIME. THANK HEAVEN THEY WERE YOUNG ENOUGH TO REQUIRE CAR SEATS. WE WERE AT THE MERCY OF STRANGERS ON THE HIGHWAY. WITH DONATED ROPE TO SECURE THE DOORS WE MADE IT HOME. THE DEALER REPLACED BOTH DOOR LOCK ASSEMBLIES. I PAID $125 FOR LABOR ONLY. THE DEALER MUST HAVE REPLACED THE DOOR LOCK ASSEMBLIES WITH THE SAME FAULTY PART. ON 10/12/10 THE LEFT REAR DOOR FAILED AGAIN! AFTER TYING THE DOOR AND USING DUCT TAPE TO SECURE IT I DROVE THE 30 MILES TO THE NEAREST DEALER. ALTHOUGH I HAD TO PAY $295.35 TO REPLACE THE LEFT REAR DOOR LOCK ASSEMBLY THE DEALER WAS ABLE TO DO IT IMMEDIATELY. I AM NOW CARRYING ROPE AND DUCT TAPE IN ANTICIPATION OF FAILURE OF THE RIGHT REAR DOOR LOCK. MY VEHICLE IS WELL TAKEN CARE OF. MAINTENANCE IS FOLLOWED RELIGIOUSLY. (THERE IS NOTHING IN THE MANUAL TO INDICATE DOOR LOCKS SHOULD BE CHECKED. LUBRICATED BUT NOT CHECKED FOR POSSIBLE FAILURE.) THESE FAILURES ARE IN NO WAY MY RESPONSIBILITY. THIS IS A FAULTY DESIGN THAT CAN VERY WELL END IN INJURY. I WOULD HAVE ASSUMED THAT GM WOULD HAVE BEEN CONCERNED AND IF NOT ISSUE A RECALL TAKE RESPONSIBILITY FOR THE DEFECTIVE LOCKS. HAVE DEALER SERVICE DEPARTMENTS CHECK THESE LOCKS WHEN VEHICLES ARE BROUGHT IN FOR NORMAL MAINTENANCE. NOT ONLY DO THEY NOT TAKE RESPONSIBILITY THEY ACTUALLY REPLACE THE LOCKS WITH THE SAME LOCK ASSEMBLY THAT IS DOOMED FOR FAILURE.
NHTSA complaint #10360500 — an unverified report by a vehicle owner.
CAR SWITCHES INTO ALL 4W AND HIGHER BY ITSELF. I HAD BEEN TO A DEALERSHIP 3 TIMES IN ONE YEAR FOR WHICH THEY WERE UNABLE TO FIND THE PROBLEM. NOW MY WARRANTY IS UP. AFTER THAT I TOOK IT TO A TRANSMISSION SHOP WHERE THEY SUPPOSEDLY FIXED THE PROBLEM FOR OVER 800.$ A WEEK LATER IT DID IT AGAIN. NOW I HAVE THE 4WD DISCONNECTED FOR SAFETY REASONS. I WOULD BE DRIVING ON THE FREEWAY AT 60-75 MPH AND IF WOULD SWITCH AND NOT COME OUT NO MATTER WHAT I DO. I HAVE OWNED THIS VEHICLE FOR ALMOST 5 YEARS AND IT HAS DONE THIS THE WHOLE TIME. I AM A SINGLE MOM AND I DRIVE MY 17 AND 7 YEAR OLD AROUND IN THIS CAR. EVEN WITH IT DISCONNECTED IT STILL TRIES TO SWITCH. THERE IS NO SPECIFIC TIME, TEMPERATURE, OR OTHER REASON THIS HAPPENS. IT HAS HAPPENED WHEN I TURN ON THE CAR AND SOMETIMES I CAN GO A COUPLE OF WEEKS AND OTHER TIMES IT HAPPENS DAILY. I ALSO HAVE HAD MY LIGHTS NOT GO ON FOR NO REASON AND ALSO THE DOORS LOCK AND CAN ONLY BE UNLOCKED BY USING THE KEY. AND THE HATCHBACK WILL NOT OPEN AT ALL WHEN THIS HAPPENS. ELECTRICAL?? HELP!!
NHTSA complaint #10342758 — an unverified report by a vehicle owner.
ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER THE COUNTRY, WHY HAS THIS NOT BEEN ON RECALL AND HOW SOON CAN I EXPECT A PART AND COULD THIS STILL CATCH ON FIRE. AFTER A LOT OF WORK, THEY FINALLY GOT MY WINDOW UP, MANUALLY SO I CAN STILL DRIVE IT BUT IT IS A HUGE INCONVENIENCE. I AM ON A LIST AT THE GMC DEALERSHIP BUT HAVE NO IDEA WHAT IS GOING ON OR WHEN TO EXPECT IT. THANK YOU.
NHTSA complaint #10319275 — an unverified report by a vehicle owner.
HELLO: 2008 ENVOY. DOORS LOCK AUTOMATICALLY. WHETHER OR NOT I WANT THEM TO LOCK AUTOMATICALLY THEY DO AND THUS, DO NOT OPEN WITH THE INSIDE HANDLE. (NOT SPEAKING OF THE 'CHILD LOCK FEATURE' ON THE REAR DOORS.) THE SYSTEM IS NOT SET UP PROPERLY IN MY OPINION. REGARDLESS ON HOW IT WORKS TO MAKE ALL THE DOORS LOCK, THE DOORS SHOULD OPEN FROM THE INSIDE WITH THE INSIDE DOOR OPEN LEVER EITHER FOR AN EMERGENCY OR FOR CONVENIENCE. PLEASE KNOW THIS CONCERN IS SEPARATE AND ASIDE FROM THE "CHILD LOCK FEATURE" FOR THE REAR DOORS. PLEASE CONSIDER TO RETHINK THIS AND SUGGEST THAT THE MANUFACTURER GIVE THE OPERATOR THE CHOICE WHETHER OR NOT TO BE FORCED LOCKED IN ESPECIALLY BECAUSE SOME OF US MAY NOT REMEMBER TO HIT SWITCH A OR LEVER B FIRST TO GET OUT IN A HURRY. I HAVE SPOKEN WITH ONSTAR AS WELL AS WITH SERVICE PEOPLE AT THE DEALERS TO NO AVAIL. ALSO, MAY I ASK, DO THE UNLOCK SWITCHES WORK DURING A BATTERY FAILURE? THANK YOU FOR THE OPPORTUNITY TO PREVENT A POTENTIAL PROBLEM.
NHTSA complaint #10299980 — an unverified report by a vehicle owner.
I JUST EXPERIENCED A SAFETY DEFECT THAT COULD HAVE HAD VERY SERIOUS CONSEQUENCES. IT INVOLVES THE FAILURE OF THE SHIFT CABLE ATTACHMENT TO THE TRANSMISSION MOUNTED SHIFT LEVER. YOU UNKNOWINGLY LOOSE THE ABILITY TO PLACE THE TRANSMISSION INTO THE "PARK" POSITION, WITH THE RESULTING VEHICLE MOVEMENT OF AN APPARENTLY PARKED VEHICLE. PLEASE CONTACT ME ASAP. -- THANKS
NHTSA complaint #10291318 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS UNABLE TO ACCESS THE REAR DRIVER AND PASSENGER DOORS BECAUSE THEY FAILED TO UNLATCH AND LATCH PROPELY. THE FAILURE WAS CONTRIBUTED TO THE CLOSURE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10274981 — an unverified report by a vehicle owner.