FaultScore

FaultScore report

1998 GMC Sierra 2500 problems

Owners have filed 19 complaints about the 1998 GMC Sierra 2500 with NHTSA between 1998 and 2014. The largest single group is the brakes. Across this model's run it ranks 30 of 30 worst.

A

FaultScore 11/100

Higher is worse. Measured against the other years of the GMC Sierra 2500.

How this is worked out

The numbers

19

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

59,283 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 12 vs 50 Severity 0 vs 50 Early failure 24 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the GMC Sierra 2500. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 24
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1998 compares with every other GMC Sierra 2500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 GMC Sierra 2500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 9 47.4%

Median failure at 2,000 miles

Transmission & Drivetrain 3 15.8%

Median failure at 169,641 miles

Fuel & Propulsion 2 10.5%

Median failure at 163,500 miles

Steering 2 10.5%

Median failure at 280,000 miles

Windows, Mirrors & Wipers 1 5.3%
Electrical System 1 5.3%
Engine & Cooling 1 5.3%

Median failure at 40,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 14.3%
25,000 – 49,999 miles 2 28.6%
50,000 – 74,999 miles 1 14.3%
150,000+ miles 3 42.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1998 peak 3 Dec 2014

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 280,000 miles Washburn, WI

POWER TRAIN

THE TRUCK SHUT OFF NO POWER BRAKES, STEERING. THIS HAPPENED WHILE PULLING A TRAILER. THE GMC DEALER INFORMED ME THAT THE SHUT OFF WAS THE RESULT OF A PUMP MOUNTED DRIVER (PMD) FAILURE ON THE 6.5L DIESEL MOTOR. VERY UNSAFE SHOULD HAVE RESULTED IN A ACCIDENT.

NHTSA complaint #10664566 — an unverified report by a vehicle owner.

at 280,000 miles Washburn, WI

STEERING

THE TRUCK SHUT OFF NO POWER BRAKES, STEERING. THIS HAPPENED WHILE PULLING A TRAILER. THE GMC DEALER INFORMED ME THAT THE SHUT OFF WAS THE RESULT OF A PUMP MOUNTED DRIVER (PMD) FAILURE ON THE 6.5L DIESEL MOTOR. VERY UNSAFE SHOULD HAVE RESULTED IN A ACCIDENT.

NHTSA complaint #10664566 — an unverified report by a vehicle owner.

at 280,000 miles Washburn, WI

FUEL/PROPULSION SYSTEM

THE TRUCK SHUT OFF NO POWER BRAKES, STEERING. THIS HAPPENED WHILE PULLING A TRAILER. THE GMC DEALER INFORMED ME THAT THE SHUT OFF WAS THE RESULT OF A PUMP MOUNTED DRIVER (PMD) FAILURE ON THE 6.5L DIESEL MOTOR. VERY UNSAFE SHOULD HAVE RESULTED IN A ACCIDENT.

NHTSA complaint #10664566 — an unverified report by a vehicle owner.

Covina, CA

ELECTRICAL SYSTEM:HORN

THE HORN SUDDENLY QUIT WORKING . I CHECKED ALL ELECTRICAL COMPONENTS AND FOUND THAT THE HORN IT'S SELF HAS FAILED. I HAVE NOT CORRECTED THE PROBLEM TO THIS POINT.

NHTSA complaint #10278319 — an unverified report by a vehicle owner.

Covina, CA

VISIBILITY

WINDSHIELD WIPERS BEGAN TO FAIL SUDDENLY ON AND OFF WHILE DRIVING IN THE RAIN AND EVENTUALLY QUIT WORKING ALL TOGETHER. I CHECKED WITH THE DEALER FOR RECALLS AND FOUND THAT THERE WERE RECALLS FOR THIS PROBLEM ON CHEVY & GMC TRUCKS FROM 1994 TO 1996. MY TRUCK IS A 1998 BUT IT WAS BUILT IN 1997. I WAITED FOR THE RECALL TO BE EXTENDED HOWEVER I FINALLY SPENT $60.00 AND REPLACED THE DEFECTIVE PART. I KNOW 3 OTHER PEOPLE WITH 1998 CHEVY/GMC TRUCKS WHO HAVE ALL HAD THIS PROBLEM. ONE RESULTED IN THE DEATH OF A CHILD AND THE IMPRISONMENT OF THE DRIVER WHO WAS UNABLE TO FILE A COMPLAINT.

NHTSA complaint #10278318 — an unverified report by a vehicle owner.

at 47,000 miles Eagle River, AK

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

THE VEHICLE'S FUEL INJECTIONS SYSTEM IS LEAKING. AS A RESULT, FUEL WAS SPRAYING OVER THE WHOLE ENGINE COMPARTMENT. THE CAUSE HAS YET TO BE DETERMINED.

NHTSA complaint #10074423 — an unverified report by a vehicle owner.

at 59,283 miles Wylie, TX

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

CONSUMER STATED THAT REAR SEALS WERE LEAKING. CONSUMER PURCHASED VEHICLE USED, AND WAS TOLD THAT SEALS WERE REPLACED AT 30000 MILES BY THE ORIGINAL OWNER. CURRENTLY, THESE SEALS NEEDED TO BE REPLACED AGAIN. CONSUMER INDICATED THAT THE SEALS WERE LEAKING GREASE OR OIL WHICH CAUSED THE BRAKES TO GRAB AND RELEASE, GRAB AND RELEASE WHEN TRYING TO COME TO A STOP. THIS WAS A SAFETY HAZARD BECAUSE ONE DAY VEHICLE MIGHT NOT STOP AT ALL. *AK

NHTSA complaint #10057686 — an unverified report by a vehicle owner.

at 2,000 miles Sulphur, LA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CONSTANT REAR BRAKE FAILURE WITH HEAVY BRAKING ON ROUGH ROADS. CAN BE DUPLICATED AS DESIRED.

NHTSA complaint #10053039 — an unverified report by a vehicle owner.

at 40,000 miles Waunakee, WI

ENGINE AND ENGINE COOLING:ENGINE

KNOCK IN 5.7 G.M. MOTOR WITH 60,000 MILES. I WAS TOLD THIS IS A COMMON PROBLEM AND IT WOULD GO AWAY AFTER THE TRUCK IS STARTED COLD THIS IS NORMAL. HOW CAN THIS BE NORMAL? HOW CAN GM GET AWAY WITH THIS? I BOUGHT THE TRUCK NEW IN 1998 AND HAVE ALL THE OIL CHANGE RECORDS AT EVERY 3000 MILES. NOW AROUND 70,000 I WILL BE LOOKING TO PUT IN A NEW MOTOR. IS THERE ANY PLACE I CAN GO FOR HELP ON THIS PROBLEM AND DO YOU HAVE OTHER COMPLAINTS?

NHTSA complaint #10010369 — an unverified report by a vehicle owner.

Laingsburg, MI

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN ATTEMPTING TO STOP FRONT BRAKES OVERPOWERED REAR BRAKES IN WHICH ANTI-LOCK BRAKE SYSTEM KICKED IN AND CAUSED COMPLETE LOSS OF BRAKING ABILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BRAKE SHOES AND DRUMS. BUT, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.

NHTSA complaint #877290 — an unverified report by a vehicle owner.

Laingsburg, MI

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

UPON ATTEMPTING TO BRAKE FRONT BRAKES OVER POWERED REAR BRAKES CAUSING ANTI- LOCK BRAKES TO KICK IN, AND RESULTING IN COMPLETE LOSS OF BRAKING ABILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS, BUT PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.

NHTSA complaint #877293 — an unverified report by a vehicle owner.

Laingsburg, MI

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

WHEN ATTEMPTING TO STOP FRONT BRAKES OVERPOWERED REAR BRAKES IN WHICH ANTI-LOCK BRAKE SYSTEM KICKED IN AND CAUSED COMPLETE LOSS OF BRAKING ABILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BRAKE SHOES AND DRUMS. BUT, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.

NHTSA complaint #877290 — an unverified report by a vehicle owner.

Laporte, CO

POWER TRAIN:DRIVELINE

WHILE DRIVING CONSUMER NOTICE SEVERE DRIVELINE VIBRATION WHICH SHAKES THE STEERING WHEEL AND TRUCK, DEALER ROTATED AND BALANCED THE TIRE DURING 3000 MILE CHECK UP, VEHICLE RAN A LITTLE BETTER, BUT STILL VIBRATED.

NHTSA complaint #784467 — an unverified report by a vehicle owner.

Kitiat, CD

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE DRIVING STEPPED ON BRAKE PEDAL, AND PEDAL WENT DOWN HALFWAY, THE REST WAS ROCK HARD, AND VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *AK

NHTSA complaint #862962 — an unverified report by a vehicle owner.

Riverhead, NY

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ERRATIC OPERATION OF BRAKE SYSTEM, CAUSING BRAKE FAILURE. REPORTING THIS TO NHTSA.

NHTSA complaint #844902 — an unverified report by a vehicle owner.

Sterling Hgts., MI

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN APPLYING THE BRAKES THE ABS DOES NOT CATCH, AND THE VEHICLE KEEPS GOING. DEALER HAS NOT FIXED THE VEHICLE.

NHTSA complaint #828779 — an unverified report by a vehicle owner.

Losluans, NM

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE TRAVELING CONSUMER TRIED TO MAKE A SUDDEN STOP. PRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND VEHICLE CONTINUED TO TRAVEL. THEN SLOWLY CAME TO A STOP. PLEASE PROVIDEFURTHER DETAILS.

NHTSA complaint #825959 — an unverified report by a vehicle owner.

THE Dalles, OR

STEERING: STEERING WHEEL/HANDLE BAR

POWER STEERING WILL NOT TURN THE WHEELS WHEN VEHICLE IS ON AN INCLINE/DECLINE.

NHTSA complaint #534817 — an unverified report by a vehicle owner.

THE Dalles, OR

SERVICE BRAKES, AIR:ANTILOCK

ANTI-LOCK BRAKE FAILURE.

NHTSA complaint #534817 — an unverified report by a vehicle owner.