Owners have filed 11 complaints
about the 2010 GMC Sierra 2500 with NHTSA between 2010 and 2021.
The largest single group is the other & unspecified.
Across this model's run it ranks 29 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the GMC Sierra 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other GMC Sierra 2500
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 GMC Sierra 2500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
436.4%
Median failure at 77,500 miles
Brakes
218.2%
Median failure at 40,990 miles
Airbags
218.2%
Lights
19.1%
Steering
19.1%
Median failure at 3,981 miles
Engine & Cooling
19.1%
Median failure at 77,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
233.3%
25,000 – 49,999 miles
116.7%
75,000 – 99,999 miles
233.3%
100,000 – 149,999 miles
116.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2010peak 2Aug 2021
NHTSA investigations into the 2010 GMC Sierra 2500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Keosauqua, IA
AIR BAGS
Takata recall. The contact owns a 2010 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11429310 — an unverified report by a vehicle owner.
St.matthews, SC
UNKNOWN OR OTHER
I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH IS CRACKED UP IN SEVERAL PIECES. I CAN PULL THESE PIECES UP AND SEE UNDER THEM. IF I AM INVOLVED IN A ACCIDENT. THESE PIECES COULD COME OUT. THESE PIECES ARE SHARP AND JAGGED. THIS TRUCK HAS BEEN PARKED UNDER A SHED AND HAS NOT BEEN INVOLVED IN A ACCIDENT. I WAS DRIVING AND NOTICED THE DASH MAKING A VIBRATING NOISE. I LOOKED AND SAW THESE CRACKS.
NHTSA complaint #11065485 — an unverified report by a vehicle owner.
St.matthews, SC
UNKNOWN OR OTHER
I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH BOARD IS CRACKED UP IN SEVERAL PIECES. I WAS DRIVING AND NOTICED THE DASH MAKING A VIBRATING NOISE. LOOKED AND SAW THE DASH CRACKED UP. MY TRUCK HAS ALWAYS BEEN UNDER A SHED. IT HAS NOT BEEN INVOLVED IN A ACCIDENT. THE DASH IS CRACKED IN PIECES THAT I CAN PULL UP. IF I AM IN AN ACCIDENT,THESE PIECES WILL COME OUT. THEY ARE SHARP AND JAGGED.
NHTSA complaint #11065483 — an unverified report by a vehicle owner.
Arecibo, PR
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (COURTESY BUICK GMC LAFAYETTE, 4750 JOHNSTON ST, LAFAYETTE, LA 70506, (337) 504-7342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11055658 — an unverified report by a vehicle owner.
at 115,000 milesOLD Fort, NC
UNKNOWN OR OTHER
THERE ARE TWO CRACKS ON THE DASHBOARD. THE FIRST CRACK IS ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE OF IT. THE SECOND CRACK IS ABOVE THE AIRBAG IN THE LEFT HAND CORNER ON PASSENGER SIDE. TRUCK IS GARAGE KEPT AND NOT A DAILY DRIVEN TRUCK IT SPENDS MOST OF ITS LIFE IN THE GARAGE OUT OF SUN. THE DASHBOARD PLASTIC IS A CHEAP MATERIAL COMPARED TO THE SLIGHTLY FLEXIBLE PLASTIC THAT IS ON THE DOORS. THERE ARE THOUSANDS OF COMPLAINTS WITH VARIOUS MODELS OF GM AND CHEVY WITH THIS EXACT PROBLEM IN THE SAME SPOTS THROUGHOUT THE INTERNET. THERE WAS NOT A SPECIFIC INCIDENT IN WHICH I RECALL FOR THE DASHBOARD TO CRACK. BUT THE EASE AT WHICH THE DASH HAS SEEMED TO CRACK, THE LOCATION OF ONE AROUND THE AIRBAG AND THE AMOUNT OF COMPLAINTS WITH THIS ISSUE MAKES IT SEEM LIKE IT IS POSSIBLY A HAZARDOUS DEFECT THAT COULD CAUSE PIECES OF THE DASH TO BECOME SHRAPENAL IN THE EVENT OF A CRASH OR AIRBAG DEPLOYMENT GIVEN THE CRACKS ARE LOCATED DIRECTLY IN FRONT OF THE DRIVER AND DIRECTLY IN FRONT OF THE PASSENGER AROUND THE AIRBAG.
NHTSA complaint #11044565 — an unverified report by a vehicle owner.
at 40,000 milesMarathon, FL
UNKNOWN OR OTHER
DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW
NHTSA complaint #10991971 — an unverified report by a vehicle owner.
at 77,000 milesRussellville, AR
ENGINE
EXHAUST MANIFOLD BOLT, DRIVER SIDE, AGAINST FIRE WALL, BROKE OFF UNDER NORMAL DRIVING. IT IS MY UNDERSTANDING THAT THERE HAS BEEN A BIG PROBLEM WITH THIS. GMC SHOULD BE MADE TO REPAIR THIS AT THEIR COST, THE EST. REPAIR COST FROM A DEALER IS $1,400 - $1,700. THIS IS A BUNCH OF BS. IS GM COVERING UP THIS SCREW UP TOO????
NHTSA complaint #10579590 — an unverified report by a vehicle owner.
at 78,000 milesHarrison, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH AND ATTEMPTING TO DECELERATE, THE SERVICE STABILITRAC LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE STABILITRAC SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
NHTSA complaint #10519477 — an unverified report by a vehicle owner.
Shingletown, CA
INTERIOR LIGHTING
THE INSTRUMENT CLUSTER LIGHTING PRESENTS A HAZARD AT NIGHT. THE DIMMING SYSTEM DOES NOT SUFFICIENTLY DIM THE CLUSTER. THE GLARE INTERFERES WITH THE DRIVER'S VISION TO THE OUTSIDE OF THE VEHICLE, ESPECIALLY WHILE DRIVING ON RURAL ROADS WHICH LACK AMBIENT LIGHT. THIS HAS BEEN CONFIRMED BY BOTH THE DEALER AND GMC CUSTOMER SERVICE AS BEING THE WAY IT IS DESIGNED.
NHTSA complaint #10372741 — an unverified report by a vehicle owner.
at 3,981 milesAnoway, MI
STEERING
TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT WAS BRAKING FROM A SPEED OF 5 MPH AND TOWING A TRAILER WHEN THE BRAKES DID NOT ENGAGE AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE TRAILER BRAKES. THE DEALER ADVISED THAT THE POWER STEERING AND BRAKES WERE CONNECTED AND THE POWER STEERING LINES NEEDED TIGHTENING. THE DEALER REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 3,981 AND CURRENT MILEAGE WAS 4,080.
NHTSA complaint #10346107 — an unverified report by a vehicle owner.
at 3,981 milesAnoway, MI
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT WAS BRAKING FROM A SPEED OF 5 MPH AND TOWING A TRAILER WHEN THE BRAKES DID NOT ENGAGE AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE TRAILER BRAKES. THE DEALER ADVISED THAT THE POWER STEERING AND BRAKES WERE CONNECTED AND THE POWER STEERING LINES NEEDED TIGHTENING. THE DEALER REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 3,981 AND CURRENT MILEAGE WAS 4,080.
NHTSA complaint #10346107 — an unverified report by a vehicle owner.