Owners have filed 164 complaints
about the 2002 GMC Sierra 2500 with NHTSA between 2002 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 2 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the GMC Sierra 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 76
14.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other GMC Sierra 2500
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
42.9%
1,000 – 9,999 miles
32.2%
10,000 – 24,999 miles
75.0%
25,000 – 49,999 miles
1913.7%
50,000 – 74,999 miles
2820.1%
75,000 – 99,999 miles
2417.3%
100,000 – 149,999 miles
3726.6%
150,000+ miles
1712.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 6Jan 2023
NHTSA investigations into the 2002 GMC Sierra 2500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
COMPLAINT REPORTS ALLEGE POOR WELD QUALITY AND/OR BENDING OF THE SUBJECT VEHICLE ORIGINAL EQUIPMENT TRAILER HITCH RECEIVER.THE AGENCY'S INVESTIGATION INCLUDED ANALYSIS OF MANUFACTURER AND AGENCY INCIDENT REPORTS, REVIEW OF POLICE REPORTS, ANALYSIS OF THE AGENCY'S FATAL ANALYSIS REPORTING SYSTEM, A VEHICLE OWNER SURVEY, INSPECTION OF TOW VEHICLES/HITCHES AND ANALYSIS OF FAILED PARTS.INCIDENTS OF WELD FAILURE WERE RARE AND ASSOCIATED WITH VERY LOW-SPEED DRIVING (TURNING, BACKING AND SUDDEN STOPPING).INCIDENTS OF BENDING WERE ASSOCIATED WITH IMPROPER TRAILER HITCH ADJUSTMENT OR OVERLOADING. A SAF...
PE07025Opened 14 May 2007Closed 14 Sep 2007TRAILER HITCHES
TRAILER HITCH RECEIVER FAILURE
GM PROVIDED ADDITIONAL DATA REGARDING ALLEGATIONS OF FAILURE OF THE TRAILER HITCH.ODI REVIEWED THAT AS WELL AS OTHER DATA PROVIDED BY PEER MANUFACTURERS.BASED ON OUR REVIEW, ODI FINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.THIS PRELIMINARY EVALUATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA07-013) FOR FURTHER ASSESSMENT AND STUDY OF THIS ISSUE.
PE04004Opened 8 Jan 2004Closed 30 Apr 2004SERVICE BRAKES, HYDRAULIC
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AN...
Recalls on the 2002 GMC Sierra 2500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E050000
SERVICE BRAKES, AIR
CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT LOW SPEEDS AND STOPPING DISTANCE COULD BE AFFECTED.
Risk: IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
06E010000
STEERING
CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.
Risk: LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
01V220000
INTERIOR LIGHTING
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.
Risk: THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
Spring Creek, NVCrash3 injured1 killed
AIR BAGS
We were in a roll over accident going under 30mph. I was a passenger in the back seat. When I woke up I saw that the driver was hanging out the door window. The air bags did not deploy. The driver who was also the owner of the truck died of multiple blunt forces. The insurance company had the truck towed to COPART in Las Vegas.
NHTSA complaint #11501826 — an unverified report by a vehicle owner.
at 247,500 milesAthol, IDCrash2 injured
SEAT BELTS
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
NHTSA complaint #11183266 — an unverified report by a vehicle owner.
at 247,500 milesAthol, IDCrash2 injured
AIR BAGS
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
NHTSA complaint #11183266 — an unverified report by a vehicle owner.
at 67,000 milesKingston, NYCrash
SERVICE BRAKES
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BOTTOM OF THE ROOF. A TOTAL LOSS.
NHTSA complaint #10610520 — an unverified report by a vehicle owner.
at 75,000 milesWailuku, HICrash
SERVICE BRAKES
THE VEHICLE WAS PARKED ON A 35-40 DEGREE SLOPED DRIVEWAY. GOT IN, STEPPED ON BRAKE,STARTED VEHICLE, RELEASED EMERGENCY BRAKE, SHIFT INTO REVERSE, AND BRAKE PEDAL WENT TO THE FLOOR, WITH TRUCK ROLLING BACKWARDS. WHEEL WAS TURNED, AND TRUCK HIT A SIDE OF RETAINING WALL. IT DID NOT ROLL BACK EXCESSIVELY FAST, BUT IT COULD NOT STOP IN TIME TO AVOID HITTING THE WALL. FOUND BADLY CORRODED BRAKE LINES. ONE HAD RUPTURED RIGHT BEHIND THE DRIVER'S FRONT WHEEL FENDER WELL.
NHTSA complaint #10555963 — an unverified report by a vehicle owner.
at 142,000 milesHingham, MACrash
SERVICE BRAKES
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS.
NHTSA complaint #10488737 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Spring Creek, NVCrash3 injured1 killed
AIR BAGS
We were in a roll over accident going under 30mph. I was a passenger in the back seat. When I woke up I saw that the driver was hanging out the door window. The air bags did not deploy. The driver who was also the owner of the truck died of multiple blunt forces. The insurance company had the truck towed to COPART in Las Vegas.
NHTSA complaint #11501826 — an unverified report by a vehicle owner.
at 247,500 milesAthol, IDCrash2 injured
SEAT BELTS
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
NHTSA complaint #11183266 — an unverified report by a vehicle owner.
at 247,500 milesAthol, IDCrash2 injured
AIR BAGS
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
NHTSA complaint #11183266 — an unverified report by a vehicle owner.
at 136,000 milesHarwich, MA
POWER TRAIN
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL LINGS ARE ALSO RUSTED AND NEED TO BE REPLACED AND ALSO THE TRANSMISSION COOLING LINES NEED TO BE REPLACED AT A COST TO BE DETERMINED LATER. I HAVE A 1953 CHEVY PICKUP THAT STILL HAS GOOD BRAKE LINES AND THE FRAME IS IN BETTER SHAPE THAN THE NEWER ONES, IF GM LOOKED TO THE PAST AT THE MATERIALS & METHODS THEY MIGHT BUILD A BETTER PRODUCT RATHER THAN THE GARBAGE THEY PRODUCE NOW! I AM GLAD I DIDN'T PAY $30-$60,000 FOR THIS TRUCK.
NHTSA complaint #11052388 — an unverified report by a vehicle owner.
at 136,000 milesHarwich, MA
SERVICE BRAKES
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL LINGS ARE ALSO RUSTED AND NEED TO BE REPLACED AND ALSO THE TRANSMISSION COOLING LINES NEED TO BE REPLACED AT A COST TO BE DETERMINED LATER. I HAVE A 1953 CHEVY PICKUP THAT STILL HAS GOOD BRAKE LINES AND THE FRAME IS IN BETTER SHAPE THAN THE NEWER ONES, IF GM LOOKED TO THE PAST AT THE MATERIALS & METHODS THEY MIGHT BUILD A BETTER PRODUCT RATHER THAN THE GARBAGE THEY PRODUCE NOW! I AM GLAD I DIDN'T PAY $30-$60,000 FOR THIS TRUCK.
NHTSA complaint #11052388 — an unverified report by a vehicle owner.
at 136,000 milesHarwich, MA
FUEL/PROPULSION SYSTEM
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL LINGS ARE ALSO RUSTED AND NEED TO BE REPLACED AND ALSO THE TRANSMISSION COOLING LINES NEED TO BE REPLACED AT A COST TO BE DETERMINED LATER. I HAVE A 1953 CHEVY PICKUP THAT STILL HAS GOOD BRAKE LINES AND THE FRAME IS IN BETTER SHAPE THAN THE NEWER ONES, IF GM LOOKED TO THE PAST AT THE MATERIALS & METHODS THEY MIGHT BUILD A BETTER PRODUCT RATHER THAN THE GARBAGE THEY PRODUCE NOW! I AM GLAD I DIDN'T PAY $30-$60,000 FOR THIS TRUCK.
NHTSA complaint #11052388 — an unverified report by a vehicle owner.
at 200,000 milesGermantown, OH
SUSPENSION
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
NHTSA complaint #10959808 — an unverified report by a vehicle owner.
at 200,000 milesGermantown, OH
FUEL/PROPULSION SYSTEM
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
NHTSA complaint #10959808 — an unverified report by a vehicle owner.
at 240,000 milesBlanco, TX
STEERING
WHILE DRIVING OF A CITY STREET, AT A SLOW RATE (10-15MPH) AND TAKING A SLOW, APPROXIMATELY 90 DEGREE LEFT TURN, I HEARD A LOUD "POPPING/BREAKING SOUND". WHILE MAKING THE TURN, I INITIALLY HAD TURNING CAPABILITIES UNTIL I HEARD THE "POP" SOUND. UPON HEARING THE SOUND, I NO LONGER HAD THE ABILITY TO TURN THE WHEELS TO EITHER DIRECTION. UPON STOPPING AND TURNING OFF THE TRUCK, I FOUND THE PITMAN ARM(CONNECTED TO STEERING BOX AND STEERING BAR) WAS DETACHED FROM THE STEERING BAR BUT STILL ATTACHED TO STEERING BOX. THE BOLT OF THE PITMAN ARM HAD BROKEN OFF CLEANLY FROM THE STEERING BAR, RENDERING MY STEERING CAPABILITIES INEFFECTUAL. ATTACHED IS A PICTURE OF THE PITMAN ARM SHEERED BOLT. I WOULD LIKE TO FILE A COMPLAINT THAT THIS DEFECTIVE PIECE OF MATERIAL COULD HAVE COST DAMAGE TO LIFE, PROPERTY AND POTENTIALLY DEATH OF MYSELF OR OTHERS ON THE ROAD. I WOULD LIKE SOME FORM OF RESTITUTION ON PART OF THE MANUFACTURE. THE TOTAL COST OF THE REPAIR WAS APPROXIMATELY $225 USD. I CAN PROVIDE THE BILL FOR TOWING, MECHANICAL REPAIRS AND COST OF REPLACEMENT PART.
NHTSA complaint #10936174 — an unverified report by a vehicle owner.
at 119,618 milesBeverly Hills, MI
SERVICE BRAKES
ANTI-LOCK BRAKES ENGAGE ON DRY PAVEMENT JUST PRIOR TO COMING TO A COMPLETE STOP.
NHTSA complaint #10927476 — an unverified report by a vehicle owner.
at 16,000 milesNatrona Hgts., PA
SERVICE BRAKES
I HAVE OWNED MANY GM TRUCKS, AND NEVER HAD ONE WITH SO MANY RUSTED OUT BRAKE LINES. WHY CAN'T THEY MAKE THEM WITH STAINLESS STEEL LINES. THEY SHOULD HAVE A RECALL FOR THIS. WHAT HAPPENS WHEN FRONT AND BACK LINES GO AT THE SAME TIME, I WILL TELL YOU, NO BRAKES ! THIS IS THE WORST ONE WITH THE RUST THAT I HAVE HAD. 3 LINES RUST OUT ON THE GMC 2500 HD (2002) WITH MORE TO COME, I HAVE 25,000 MILES ON THIS TRUCK. THE FIRST LINE WENT ABOUT 15,000 MILES. ALSO I ONLY GOT ABOUT 5,000 MILES ON THOSE FIRESTONE TIRES, CHEAP TIRES COME WITH THIS TRUCK. I HAVE ALSO NOTICED THE FRAME IS RUSTING, HAD TO HAVE THE CABLE REPLACED THAT SHIFTS THE TRUCK INTO GEAR, IT RUSTED OUT. I GO TO THE CAR WASH AND ALWAYS WASH THE UNDERSIDE OF THE TRUCK TO GET ALL THE DIRT AND SALT OFF EVERY CHANCE I GET. WHEN I GOT THE GMC I WAS TOLD BY THE GMC GARAGE NOT TO HAVE THE TRUCK UNDERCOATED BECAUSE IT WOULD VOID THE WARRANTY ON IT. I ALSO HAD TO HAVE THE CABLES REPLACED ON THE TAIL GATE DUE TO RUST. VERY SAD ABOUT THIS GMC TRUCK. EVERYTHING IS RUSTING. I SHOULD HAVE A LOT OF MILES LEFT ON THIS TRUCK, IF IT DOESN'T RUST ITSELF TO DEATH OR GET ME KILLED BECAUSE OF RUSTED OUT BRAKE LINES !
NHTSA complaint #10722138 — an unverified report by a vehicle owner.
at 305,000 milesGlenelg, MD
SERVICE BRAKES
REAR STEEL BRAKE LINE FAILURE WHILE IN PARKING LOT, COMPLETE LOSS OF BRAKING ABILITY
NHTSA complaint #10715461 — an unverified report by a vehicle owner.
at 60,000 milesSayreville, NJ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10712739 — an unverified report by a vehicle owner.
at 94,650 milesInternational Falls, MN
SERVICE BRAKES
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A COMMON PROBLEM ON GM TRUCKS . OWNERS NEED TO BE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I BELIEVE GM SHOULD BE FORCED TO REPAIR THE DEFECTIVE LINES.
NHTSA complaint #10691237 — an unverified report by a vehicle owner.
at 94,650 milesInternational Falls, MN
FUEL/PROPULSION SYSTEM
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A COMMON PROBLEM ON GM TRUCKS . OWNERS NEED TO BE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I BELIEVE GM SHOULD BE FORCED TO REPAIR THE DEFECTIVE LINES.
NHTSA complaint #10691237 — an unverified report by a vehicle owner.
at 145,000 milesBeavercreek, OH
SERVICE BRAKES
PULLING OUT OF MY DRIVEWAY ONTO THE STREET. APPLIED THE BRAKES WHEN REACHING THE END OF THE DRIVEWAY AND BRAKE PEDAL WHEN COMPLETELY TO THE FLOOR. WAS ABLE TO STOP, BEING THAT I WAS ONLY GOING AROUND 2 MPH AT THE TIME. WHEN I GOT OUT OF THE TRUCK, I SAW A LARGE AMOUNT OF BRAKE FLUID ON THE DRIVEWAY FROM A BURST BRAKE LINE.
NHTSA complaint #10652609 — an unverified report by a vehicle owner.
at 278,000 milesCasnovia, MI
SERVICE BRAKES
DRIVING DOWN RURAL ROAD AT 55MPH, A DEER JUMPS INTO MY PATH. I QUICKLY BRAKE, ABS ACTIVATES AND PEDAL DROPS TO NEAR FLOOR. TRUCK DOES STOP, BUT BRAKING MUCH MORE DIFFERENT THAN NORMAL. DEER MOVES ON AND I START MOVING AGAIN. NEXT STOP SIGN I NOTICE THAT BRAKE PEDAL DROPS TO FLOOR, STILL BRAKING, BUT MUCH MORE DIFFICULT TO BRAKE. I MADE IT HOME AND NOTICED MY BRAKE LINE DIRECTLY UNDER THE DRIVER POSITION WAS SPRAYING FLUID NOW.
NHTSA complaint #10652610 — an unverified report by a vehicle owner.
at 127,318 milesBEL AIR, MD
AIR BAGS
AIR BAG SENSOR WENT OUT. 4TH ALTERNATOR WAS REPLACED ON 6 JAN 14; THREE OTHERS WERE REPLACED BETWEEN 9 MAR2012 AND 6 JAN 14. RESISTOR FOR AIR CONDITIONING REPLACED ON 9 JUL 13. FRONT HUBS FAILED TWICE REQUIRING THEIR REPLACEMENT WITHIN SIX MONTHS. FRONT BRAKE PADS REPLACED TWICE IN 16 MONTHS AND 10,718 MILES. CHECK ENGINE LIGHT HAS STAYED ON CONTINUOUSLY DURING THIS TIME, EVEN AFTER RESET ON FOUR OCCASIONS.
NHTSA complaint #10632689 — an unverified report by a vehicle owner.
at 128,000 milesBEL AIR, MD
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING DOWN ROAD. ALL BRAKE LINES ARE SEVERELY RUSTED. IS THEIR A GALVANIC REACTION BETWEEN LINES AND TRUCK THAT IS CAUSING THIS? HAVE NEVER HAD BRAKE LINES RUST AS BADLY ON OTHER VEHICLES THAT WERE OLDER THAN THIS ONE.
NHTSA complaint #10632686 — an unverified report by a vehicle owner.
at 100,108 milesFairfield, CT
SERVICE BRAKES
I HAD BEEN DRIVING FOR 15-20 MILES BOTH ON AND OFF THE HIGHWAY AND THE VEHICLE STOPPED FINE. I WAS TRAVELING AT ABOUT 60 MPH AND WAS COMING UP ON HIGHWAY TRAFFIC THAT WAS AT A STANDSTILL . I STEPPED ON THE BRAKE PEDDLE AND IT WENT STRAIT TO THE FLOOR, ABSOLUTELY NO BRAKES AT ALL AND NO EVEN A HINT THIS WAS ABOUT TO HAPPEN. I WAS ABLE TO SWERVE OUT OF THE WAY, NARROWLY MISSING THE VEHICLE IN FRONT OF ME, AND USED THE TRANSMISSION AND E BRAKE TO GET THE VEHICLE STOPPED ON A GRASSY SHOULDER. HAD A VEHICLE BEEN NEXT TO ME OR A LESS EXPERIENCED DRIVER BEEN BEHIND THE WHEEL, IT MAY HAVE BEEN A MUCH WORSE OUTCOME . I KNOW AT LEAST 10 PEOPLE WHO OWN SIMILAR VEHICLES AND EVERYONE HAS HAD A BRAKE LINE FAILURE AT SOME POINT. GM NEEDS TO STEP UP AND COVER THIS BEFORE SOMEONE ELSE GET HURT OR KILLED!
NHTSA complaint #10631205 — an unverified report by a vehicle owner.
at 120,000 milesHayes, VA
SERVICE BRAKES
2002 GMC SIERRA 2500HD 4X4 4DR COMPLETE BRAKE FAILURE WHEN MOVING VEHICLE AT HUNT CAMP.BRAKE PEDAL WENT COMPLETELY TO FLOOR.RUSTED BRAKE LINES BLEW UNDER DRIVERS DOOR LOCATION.LOCAL MECHANIC REPLACED LINES FROM MASTER CYL. TO ABS DEVICE. IF THIS HAD HAPPENED THE DAY BEFORE,WITH TRUCK LOADED WITH SUPPLIES ,EQPT.,AND TOWING AN ATV ON A TRAILER,NO WAY COULD I HAVE STOPPED THAT VEHICLE! I STILL NEED TO REPLACE ALL REMAINING RUSTED LINES GOING TO WHEELS.
NHTSA complaint #10614850 — an unverified report by a vehicle owner.
at 67,000 milesKingston, NYCrash
SERVICE BRAKES
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BOTTOM OF THE ROOF. A TOTAL LOSS.
NHTSA complaint #10610520 — an unverified report by a vehicle owner.
at 151,475 milesGreer, SC
SERVICE BRAKES
STEEL BRAKE LINE RUPTURED WITH NO WARNING UNDER THE DRIVERS SIDE FLOOR PANEL. IT WAS THE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE ACTUATOR. READ DOZENS OF ONLINE POSTINGS ABOUT THIS BEING A HUGE PROBLEM AND WAS ENCOURAGED TO REPORT IT. SAFELY STOPPING THE TRUCK (EMPTY) WAS VERY HARD AND I COULDN'T IMAGING WHAT WOULD HAVE HAPPENED IF I HAD BEEN PULLING A TRAILER, WHICH IS VERY COMMON ON THIS TRUCK.
NHTSA complaint #10610139 — an unverified report by a vehicle owner.
at 160,000 milesCenterport, NY
SERVICE BRAKES
APPROACHING A STOP LIGHT OF A 55 MPH ROAD AND APPLIED THE BRAKES. THE TRUCK FAILED TO STOP. I WENT THROUGH THE RED LIGHT BUT DID NOT HIT ANY OTHER CARS.
NHTSA complaint #10608834 — an unverified report by a vehicle owner.
at 113,729 milesVienna, IL
SERVICE BRAKES
BRAKES WENT OUT NO WARNING, AFTER LOOKING ON DRIVERS SIDE SEAT UNDER TRUCK WHERE FLUID WAS RUNNING OUT SAW WHERE BRAKE LINE WAS RUSTED AND IT BUSTED. SO I TOOK SEVERAL PICTURES AND CALLED GMC, THEY IN TURN TOWED MY TRUCK TO AUFFENBERG OF CARBONDALE, ILLINOIS AT NO CHARGE. AT THIS TIME I STARTED RESEARCHING THE RUSTED BRAKE PROBLEM AND FOUND WHERE ALAN ADLER (MANAGER PRODUCT SAFETY COMMUNICATIONS) FOR GM SAID ON (ABC NEWS RUSTED BRAKE LINES) WHERE THEY WERE OFFERING A (KIT) TO HAVE THE RUSTED BRAKE LINES REPAIRED FOR A COST TO US OF $500.00. SO NOW TODAY 06/05/2014 MY TRUCK IS DONE AT A COST OF $1188.05 TO ME FOR THE DEALER KNOWS NOTHING OF THIS. I HAVE TRIED TO CONTACT ALAN ADLER THROUGH GM AND NO ONE KNOWS WHO HE IS, I HAVE SENT MANY COMPLAINTS AND TALKED WITH MANY PEOPLE AND NO ONE SEEMS TO KNOW WHAT I AM TALKING ABOUT. MY REF.# [XXX] WITH THE COMPLAINT DEPT. SO IF THIS MAN CAN SAY ON THE NEWS THAT THEY HAVE THIS KIT AND THAT ALL THE DEALERS WERE TOLD ABOUT IT HOW CAN THEY LIE AND CHARGE THE PEOPLE WHAT THEY WANT. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10596344 — an unverified report by a vehicle owner.